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Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals. • Identify new market opportunities and recommend business development initiatives. • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports. • Analyze P&L statements, balance sheets, and cash flow to ensure financial health. • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance). • Establish performance metrics (KPIs) and monitor progress toward operational targets. • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff. • Conduct performance reviews, set development plans, and foster a culture of continuous improvement. • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models. • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals. • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution. • Implement quality assurance and compliance programs. • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards. • Identify operational risks and develop mitigation strategies. • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred. • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role. • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management. • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams. • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes. • Communication: Excellent verbal and written communication, negotiation, and presentation skills. • Analytical Skills: Proficient in data analysis and performance/operation metrics. • Adaptability: Comfortable working in fast-paced, changing environments. • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”] • Travel: Up to X% domestic/international travel may be required. • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure. • Comprehensive benefits package (health, dental, vision, retirement). • Professional development and continuing-education opportunities. • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.

We're looking for an experienced and passionate Deputy General Manager to join our team at the Wheatsheaf Pub in Tooting. Who are we? We're Tooting's favourite local with something for everyone - whether dining for a special occasion in our restaurant, celebrating a party or wedding in our private function room, or watching sport with a few pints. The role: As a Deputy General Manager, you'll support the General Manager in all aspects of running the business. It goes without saying that you'll also have excellent customer service, food & drinks knowledge, and a passion for hospitality. Think you may be the right fit to join us? We'd love to hear from you!

We are currently hiring a passionate and experienced manager with a background in cafe/sandwich environment and who would like to run and operate their own sandwich shop. This is a fantastic opportunity for someone who loves authentic flavors and wants to bring their cultural expertise to a growing food business. We’re looking for someone who can manage a small shop, ensure quality and consistency, and help craft exceptional sandwiches and coffee. If you have experience in cafe/ sandwich environment , leadership skills, and would like to run your own sandwich shop, we’d love to hear from you. Join us and share your flavors!

Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen. • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers. • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat. • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen. • Communicate effectively with the kitchen team to maintain efficiency and accuracy. • Handle customer queries, issues, and complaints promptly and professionally. • Maintain stock levels of packaging, condiments, and other takeaway supplies. • Uphold cleanliness, hygiene, and food safety standards at all times. • Monitor performance of third-party delivery services and identify ways to improve service. • Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering. Requirements: • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment. • Confident in managing a small team with strong leadership and communication skills. • Organised, reliable, and able to stay calm under pressure. • Comfortable using delivery apps, POS systems, and managing multiple orders at once. • Passion for Caribbean cuisine and culture is a big plus. • Strong customer service skills and a proactive attitude. • Flexible availability, including evenings, weekends, and peak trading times. Benefits: • Competitive salary with performance-based bonuses. • Staff meals and generous discounts on Reggae Kitchen favourites. • Opportunity to grow with a fast-rising Caribbean food brand. • Supportive and community-focused team culture. • Ongoing training and development opportunities.

Customer Service: Greet customers, answer inquiries, address concerns, and explain available services and turnaround times. Item Inspection: Examine garments for stains, damage, special cleaning instructions, or missing items before processing. Spot Treatment & Pre-Cleaning: Apply appropriate stain-removal techniques and pre-treatments to garments based on fabric type and stain nature. Dry Cleaning Operations: Operate dry cleaning and laundering machines according to set specifications and safety standards. Pressing and Finishing: Iron, press, steam, fold, or hang garments ensuring a professional and wrinkle-free presentation. Quality Control: Conduct final inspections to verify items meet quality standards before customer return or delivery. Inventory & Supplies Management: Monitor and replenish stock of cleaning agents, packaging materials, and chemicals. Machine Maintenance: Perform basic maintenance, inspections, and cleaning of dry cleaning equipment. Administrative Duties: Process payments, prepare invoices, maintain service records, and manage customer item tags. Workflow Management: Organize and prioritize cleaning tasks to ensure efficient operations and on-time delivery. Staff Supervision (if applicable): Train, supervise, and support junior or new employees to uphold service and quality standards.

We are looking for an experienced and reliable Chef to join our kitchen team. You’ll be responsible for preparing and cooking our menu to a high standard, maintaining a clean and organised kitchen, and ensuring consistency in every dish served. Key Responsibilities - Prepare and cook all menu items including brunch dishes and lunch offerings. - Carry out daily prep to ensure efficient service during busy periods. - Assist with managing stock levels, rotating stock to minimise waste. - Maintain excellent food hygiene and kitchen cleanliness in line with health & safety standards. - Work closely with the front of house team to ensure smooth service. - Contribute ideas for menu development and specials. ** About You** - Experience in a café, coffee shop, or similar kitchen environment. - Confident cooking eggs and brunch-style dishes to order. - Strong prep skills and an organised approach to kitchen work. - Knowledge of food safety and hygiene regulations (Level 2 Food Hygiene Certificate is preferred). - Positive, can-do attitude and a team player. - Ability to work under pressure during busy periods. - Must be able to work weekends. ** What We Offer** - Competitive pay based on experience. - 28 days paid holiday. - Daytime hours – no late nights. - A supportive and friendly work environment. - Opportunity to contribute to menu development. - Staff meals and discounts. - Service Charge + Tips

- Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits. - Undertaking store administration duties such as managing store budgets and updating financial records. - Monitoring inventory levels and ordering new items. - Provide excellent customer service by answering questions and addressing concerns about menu items. - Checking that ingredients remain fresh and safe for consumption. - Stay up-to-date on industry trends and new grilling techniques to continuously improve performance. - Ensuring that your workstation remains clean and orderly at all times.

Duties: - Delivering excellent service to ensure high levels of customer satisfaction. - Motivating the sales team to meet sales objectives by training and mentoring staff. - Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Ensuring store compliance with health and safety regulations. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits.

This role is ideal for someone with a strong marketing background in the hospitality or restaurant industry, who also has a flair for business development and enjoys building B2B relationships in hospitality. You’ll be responsible for promoting both our restaurants and catering services, conducting market research, and managing sales and marketing activities from end to end. In addition to your core responsibilities, you will also support the management team in day-to-day restaurant operations when needed, ensuring a seamless alignment between marketing initiatives and front-of-house experiences. ⸻ Key Responsibilities Marketing (Restaurant & Catering): • Develop and implement integrated marketing strategies for both dine-in and catering services. • Plan and execute digital campaigns across social media, email marketing, and online advertising platforms. • Manage content creation for Instagram, website, menus, and print materials. • Track and analyse marketing KPIs, customer engagement, and return on investment. • Conduct market research to identify trends, target audiences, and competitor insights. • Build and maintain relationships with corporate clients, event planners, universities, and local businesses. • Organise and attend industry events, tastings, and meetings to generate leads. • Manage the full sales funnel — from inquiries and quotations to follow-ups and client feedback. Operational Support: • Collaborate with the management team to align marketing strategies with operational goals. • Provide hands-on support during peak times and special events, helping ensure a smooth guest experience. ⸻ Requirements • Bachelor’s degree in Marketing, Hospitality Management, or Tourism Management (preferably from a recognised university). • Fluency in English (spoken and written). • Minimum 3 years of experience in a marketing and/or sales role within the hospitality, restaurant, or catering industry. • Strong communication, negotiation, and client relationship skills. • Proficiency in digital marketing tools such as Meta Business Suite, Mailchimp, Google Ads, and Canva. • Highly organised, detail-oriented, and results-driven.

Full-Time | Field-Based | UK (Targeting Independent & Chain Pharmacies and Health Food Stores) We are a growing Organic Food Supplement company seeking an experienced and results-driven Sales Representative to represent our brand in independent and chain pharmacies as well as health food stores. This is a field-based, face-to-face sales role requiring strong business development skills and a proven track record in driving sales. About the Role As a Sales Representative, your primary focus will be to increase product visibility and sales through daily in-person visits to retail locations. You will be responsible for maintaining relationships with existing customers, expanding business with key accounts, and securing new partnerships across your territory. Key Responsibilities Develop and grow sales across both new and existing accounts Conduct face-to-face meetings with store managers, pharmacists, and key decision-makers Identify and pursue new business opportunities through proactive lead generation Manage the full sales cycle, including quotations and order processing Maintain accurate records of customer interactions and account activity Represent the brand with professionalism, passion, and product knowledge Requirements Proven sales experience, ideally within the health supplement, pharmacy, or health food sector A strong track record of achieving and exceeding sales targets Experience selling into independent and chain pharmacies or health food stores is essential Ability to build long-term relationships and communicate effectively at all levels Self-motivated, disciplined, and proactive with strong time-management skills Proficient in Microsoft Excel and Word A full UK clean driving license is must What We Offer A supportive and ambitious team environment Opportunity to grow with a rapidly expanding brand

💼 Freelance Hair & Beauty Specialist – Commission Only (Streatham) 📍 Location: Streatham, South London 💰 Pay: Commission-based (No rent required) 📅 Type: Freelance/Self-Employed 📝 Requirements: Relevant qualifications, insurance, tools, and products We’re looking for talented, self-motivated hair and beauty professionals to join a vibrant salon space in Streatham on a commission-only basis. If you’re passionate about delivering high-quality treatments and want to work in a supportive, professional environment — this could be the perfect opportunity for you. ✨ Specialists We’re Looking For: Hair braiders / stylists (Afro & textured hair expertise welcome) Nail technicians (gel, acrylic, natural nails) Lash & brow techs Facialists & skincare professionals MUA / occasion glam specialists ✅ What’s On Offer: Commission-only arrangement — no rent, no upfront fees Work in a stylish, well-maintained salon in a busy area of Streatham Flexible working — manage your own bookings and schedule Access to salon facilities (chair/desk, backwash, waiting area) Supportive environment with potential for referrals and client sharing 📌 Requirements: You must be qualified in your field (e.g. NVQ Level 2/3, accredited certificates) Hold valid public liability insurance Be confident working independently and managing your own clients Provide your own products, tools, and marketing materials Be friendly, reliable, and professional at all times

Location: Sanderstead, South Croydon Position Type: Full-time/Part-time Shift Patterns: Morning shifts (7:00 am - 4:00 pm) or evening shifts (5:00 pm - 10:30 pm). About Maple Maple is a brand-new, exciting restaurant that’s bringing high quality food and service for brunch, sweet treats, coffee and dinner. With a focus on quality ingredients, innovative dishes, and exceptional service, we’re creating a dynamic environment for both our guests and our team. Join us as we open our doors and build something extraordinary together! The Role We are looking for an enthusiastic and hardworking Kitchen Porter to join our team. As a vital member of the kitchen team, you’ll ensure the kitchen runs smoothly, stays spotless, and is ready to deliver exceptional food service. Key Responsibilities • Maintain the cleanliness of all kitchen areas, including equipment, floors, and workstations. • Operate dishwashers and ensure crockery, cutlery, and equipment are cleaned, dried, and stored appropriately. • Assist chefs by keeping the kitchen stocked with clean equipment and utensils. • Manage waste and recycling efficiently and in line with health and safety standards. • Support the kitchen team during busy service periods, maintaining organization and efficiency. • Perform deep-cleaning tasks as required. What We’re Looking For • A reliable team player with a strong work ethic. • Ability to work flexibly across morning and evening shifts. • Strong attention to detail, ensuring hygiene and cleanliness standards are met. • A proactive attitude, ready to jump in and help wherever needed. • No previous experience necessary – just a willingness to learn and a passion for supporting a busy kitchen. What We Offer • Competitive hourly rate and opportunities for overtime. • Meals on shift. • A supportive, friendly working environment. • The chance to be part of an exciting new restaurant from the very start. • Opportunities for growth and development within the team. Ready to be part of something new and exciting? Apply now and join the team at Maple!

Role: Licenced Conveyancer Salary: £40,000 - £55,000 Location: Streatham Times: Monday to Friday 9am – 5pm (Hybrid working) Licenced Conveyancer – job role A great Licenced conveyancer opportunity has come to light and our client are a reputable name when it comes to conveyancing matters and are currently looking for conveyancing assistants to be part of their successful team. Duties · You will deal effectively with clients and third parties over the telephone, in written correspondence and occasionally face to face, in order to provide advice and assistance · You will be responsible for chasing various documentation, ID, mortgage offers and searches · You will ensure that you and junior team members keep any third party web sites up to date in real time in line with third party requirements · You will ensure our clients and introducers of business receive the best possible service at all times to ensure we receive excellent feedback and repeat business · You will prepare the necessary documentation as required with the conveyancing process in line with our policies and procedures · You will prepare the completion packs for the accounts department, to include completion statements and invoices · You will deal with Post Exchange matters as directed by your team manager · You will be responsible for completions on the day of completion · You will ensure that you and junior team members comply with all company policies and procedures ensuring breaches do not occur, should a breach occur you will help to rectify this immediately · Any other administrative duties required to assist your team and other teams should the need arise Essential skills · At least 2 years solid experience working as a Conveyancing fee earner · Strong administrative skills gained in an office environment · Excellent attention to detail · Good telephone manner · Conversant in Microsoft office · Highly organised · Willingness to learn new skills · Experience of using a case management system · Confident in building and maintaining business relationships through excellent communication and service delivery

Job Title: Regional Cleaning Manager (Hybrid) Location: Various London Salary: Competitive – Travel Expenses Covered (Zones 1–3) Language: English and Spanish-speaking preferred Job Type: Hybrid / Flexible / Full-Time About the Role We are looking for a proactive and highly organised Regional Cleaning Manager to join our team and oversee daily operations across our cleaning sites in London. This hybrid role is ideal for someone who enjoys a mix of structured routine and reactive problem-solving. You’ll play a key role in ensuring high standards are maintained, supporting cleaning staff, and being the go-to person for both internal and client communications. Key Responsibilities Site Visits & Inspections: - Conduct daily morning site visits across various London locations. - Perform quality inspections bi-weekly, transitioning to monthly or as-needed basis. - Carry out regular stock and equipment checks to ensure operational readiness. Staff Support & Supervision: - Act as a first point of contact for the wider cleaning team. - Provide on-the-ground support during mishaps or emergencies. - Be innovative and solution-oriented to help staff resolve day-to-day challenges. - Organise staff cover for sickness, holidays, or no-shows. - Provide hands-on cover when cover cannot be arranged. Training & Development: - Deliver training to new staff on site-specific cleaning procedures. - Conduct refresher training or retraining when standards drop. Customer Liaison: - Build strong relationships with gym owners, trainers, and staff. - Provide clear feedback regarding cleaning standards and site performance. Equipment Management: - Ensure all equipment is operational and safe. - Transport faulty equipment to the depot for repairs and return it to site post-fix. About You - Strong communicator, comfortable liaising with clients and internal teams alike. - English and Spanish-speaking is a strong advantage. - Problem-solver who can work independently and think on your feet. - Confident in training and guiding others. - Willing to roll up your sleeves and cover cleaning shifts when required. - Flexible and adaptable to the demands of the business. - Organised with good time management, able to balance fieldwork with admin. - Registered Self Employed (Preferable) Perks & Benefits - Travel within Zones 1–3 covered. - Supportive and flexible working environment. - Dynamic role with a balance of routine and variation. - Opportunity for progression and development within the company. - Increased salary after probation If you’re someone who thrives in a flexible and hands-on role, and you enjoy leading from the front while keeping operations running smoothly, we’d love to hear from you!

About Us: We are a welcoming family friendly pub serving great fresh food, located in Southeast London, renowned for our roast, seasonal menus and our smoked meats. Position Overview: We are seeking a Sous Chef to join our culinary team. The ideal candidate will have experience in similar roles, able to handle a section and lead the kitchen in the absence of head chef. An expertise in smoking meats and preparing roasts is a plus. Responsibilities: Collaborate with the Head Chef to develop menus and daily specials focusing on British classics, smoked meats, and Sunday Roasts. Oversee kitchen operations to maintain high standards of food quality, consistency, and presentation. Provide leadership to kitchen staff, ensuring efficient workflow and adherence to safety protocols. Manage food inventory and liaise with suppliers to source fresh, quality ingredients. Requirements: Proven experience in a similar role. Demonstrated expertise in smoking meats and preparing roasts. Excellent leadership, communication, and organizational skills. Flexibility to work evenings, weekends, and holidays as needed. Food hygiene and safety certification (Level 2 or equivalent). Benefits: Competitive salary based on experience. Opportunities for career advancement. Staff discounts on food and beverages. Busy summer season due to the Euros, providing additional opportunities for overtime. How to Apply: To apply, please submit your resume and a cover letter outlining your relevant experience. We look forward to reviewing your application and potentially welcoming you to our team.

 Delivering excellent service to ensure high levels of customer satisfaction.  Motivating the sales team to meet sales objectives by training and mentoring staff.  Creating business strategies to attract new customers, expand store traffic, and enhance profitability.  Hiring, training, and overseeing new staff.  Responding to customer complaints and concerns in a professional manner.  Ensuring store compliance with health and safety regulations.  Developing and arranging promotional material and in-store displays.  Preparing detailed reports on buying trends, customer requirements, and profits.  Undertaking store administration duties such as managing store budgets and updating financial records.  Monitoring inventory levels and ordering new items.