Call agent jobs in United Kingdom

Role: Senior Python Developer Location: London, hybrid (in-office 3x weekly) Data Platform — Architecture & Infrastructure Lead ABOUT INFOBEL PRO InfobelPro is a leading provider of B2B company data and points-of-interest intelligence. Our platform ingests, deduplicates, enriches, and cross-references company information from over a dozen authoritative sources — spanning national business registries, commercial data providers, open geographic datasets, and professional networks — to serve millions of entity records to customers via API, filtered queries, and bulk exports. We are building an entirely new data platform from the ground up. This is not a migration of legacy code into a new framework — it is a clean-sheet architecture designed to process billions of raw records into a unified, entity-resolved dataset that is accurate, auditable, and GDPR-compliant by design. The platform is built on a deliberately modern, open-source stack: Dagster for orchestration, DuckDB for processing, ClickHouse for serving, Splink for entity resolution, and FastAPI for the customer-facing layer. Everything runs on bare-metal servers (Hetzner) with infrastructure managed through Ansible — no cloud lock-in, no managed services, no abstraction layers between the team and the hardware. ABOUT THE ROLE You will be the technical lead of a three-person team building InfobelPro’s next-generation data platform from a blank repository. This is not a role where you inherit someone else’s architecture and maintain it, you will design the schema, lay the infrastructure, choose the patterns, and set the engineering culture that two junior developers will grow into. The platform processes billions of records from diverse sources, resolves them into a unified entity graph, and serves them at low latency to customers who depend on the data for critical business decisions. You will own all of it: the pipeline that transforms raw files into enriched entities, the ClickHouse schema that serves them, the infrastructure that keeps it running, and the GDPR compliance layer that keeps it legal. This is a high-autonomy role. You will report directly to the CTO and make architectural decisions with real consequences. The right candidate is someone who has previously owned a data pipeline end-to-end in production — including the infrastructure it runs on — and understands that the hardest problems are not algorithmic but operational: keeping a system reliable when data sources change format at midnight, pipelines fail silently, and disk fills up on a Friday. WHAT YOU WILL DO • Design and implement the ClickHouse schema for the entity-centric data model — companies, POIs, persons, addresses — optimised for three access patterns: point lookups, filtered analytical queries, and bulk exports., • Build and operate the infrastructure: provision and configure Hetzner bare metal servers using Ansible, manage the ClickHouse cluster (3 replicas + processing node + hot spare), configure networking, firewalls, and SSH access., • Architect the Dagster pipeline: define the asset graph, set up partitioning for monthly source ingestion, implement retry and backfill strategies, and establish the patterns that junior developers will follow for every new data source., • Own entity resolution: configure and tune Splink for probabilistic matching across company records from different sources. Define blocking rules, comparison functions, and match thresholds. This requires judgment — balancing precision against recall for datasets with hundreds of millions of records., • Implement the GDPR compliance layer: amendment tables, query-time filtering for erasure/rectification/restriction, immutable audit logging, and 7-year retention on tamper-proof backup storage., • Set up monitoring and alerting: Grafana dashboards for infrastructure health, pipeline status, and data quality trends. Prometheus for server metrics. Pydantic Logfire for data validation. On-call response when something breaks., • Design the backup and disaster recovery strategy: rclone-based backups to R2 and Hetzner Storage Box, tested recovery procedures, and documented runbooks., • Mentor two junior developers: conduct code reviews, pair on complex problems, design onboarding tasks that build real competence, and create a team culture where people ship with confidence., • Architect the AI enrichment layer (Phase 3): design the agent framework, define the multi-tier model strategy (cheap bulk models for gap-filling, frontier models for diagnostics), implement token budget caps and ROI tracking per task type., • Use AI coding tools as a force multiplier. We use tools like Claude Code and Cursor daily and we are actively pushing towards multi-agent workflows — orchestrating parallel AI sessions to scaffold connectors, generate tests, and prototype solutions simultaneously. You will be expected to adopt this way of working and help the team get better at it. WHAT WE ARE LOOKING FOR Required • 8+ years of professional software development experience, primarily in Python., • You have owned a data pipeline in production end-to-end — from ingestion through transformation to serving — and you were responsible for keeping it running, not just writing the initial code., • Strong infrastructure skills: you are comfortable with Linux server administration, Ansible (or equivalent IaC), networking fundamentals (firewall rules, SSH tunnels, VPN/vSwitch configuration), and diagnosing production issues from logs and metrics., • Deep SQL knowledge and experience with analytical/columnar databases. ClickHouse experience is a significant plus; experience with any OLAP system (BigQuery, Redshift, DuckDB, Druid) translates well., • Experience designing data models for large-scale analytical workloads — you understand denormalisation trade-offs, partitioning strategies, and why the entity model matters more than the engine., • You have mentored junior developers before and believe that a well-structured codebase and clear task scoping are more valuable than heroic individual effort., • You use AI-assisted development tools (Claude Code, Cursor, GitHub Copilot, or equivalent) as part of your daily workflow — not as a novelty, but as a core part of how you write and ship code. You should be comfortable prompting AI agents, evaluating their output critically, and knowing when AI-generated code needs manual correction. We will ask you to demonstrate this during the hiring process., • Comfort with ambiguity. This is a ground-up build. There is no existing architecture to reference, no established patterns to follow. You will define both. Interview Process: • Complete a short Google Form with questions related to the role, • Initial touchpoint with the recruiter to align on role expectations and key requirements, • Take-home assessment, • Technical interview with the CTO, • Final alignment conversation with the CEO Strong Pluses • Experience with ClickHouse in production (schema design, ReplacingMergeTree, cluster management, query optimisation)., • Experience with probabilistic entity resolution or record linkage (Splink, Dedupe, Zingg, or custom implementations)., • Familiarity with Dagster, Airflow, Prefect, or similar orchestration frameworks., • Experience with DuckDB or other embedded analytical engines., • Background in B2B data, company data, or master data management., • Experience with GDPR compliance in data platforms (erasure, rectification, audit trails)., • Experience orchestrating multi-agent AI development workflows — running concurrent Claude Code or Codex sessions, delegating parallelisable tasks to agents, and integrating results into a coherent codebase. If you are already doing this, you will fit right in., • Experience building custom AI agent pipelines for data tasks — not just chat interfaces, but structured LLM workflows for data extraction, classification, or enrichment with programmatic validation.

Sales Executive Salary up to £33,000 depending on experience Full time 37.5 hours per week, flexibility required for early/late client appointments, site visits, and industry events, hybrid (on site during probation) Job Purpose To maximise 1 Wimpole Street’s revenue by efficiently handling and converting incoming event enquiries into confirmed bookings, while maintaining excellent client and agent relationships. The Venue Sales Executive will provide exceptional customer service, ensure smooth coordination between departments, and support the overall commercial success of 1 Wimpole Street through effective diary management and attention to detail. Responsibilities • Manage your incoming enquiries for meetings and events, ensuring prompt and professional responses within two working hours., • Prepare accurate quotations, contracts, and event documentation in the venue booking software Rendezvous (RDZ), with appropriate follow-up activity logged and tracked., • Build and maintain strong relationships with clients, agents, and repeat bookers, ensuring a positive customer experience throughout the enquiry and event cycle., • Conduct fact-finding conversations to understand the client’s objectives, providing advice and offering suitable upgrades, add-ons, or value enhancements., • Effectively diarise events to avoid clashes and maximise utilisation of venue spaces., • Liaise with operational teams to confirm details and ensure all client requirements are accurately communicated, resolving any potential issues in advance. For more information, please see the ___ Closing date for applications: There is no closing date we will be sifting and interviewing candidates as we receive suitable applications. Interviews: Initial half hour call will be followed by a face-to-face interview To apply please send your CV and covering letter quoting reference RSM143 to The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category. The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website by clicking on the following link:

Role Purpose An entry-level role focused on sourcing property investment opportunities by engaging directly with landlords. This is a high-energy, target-driven position ideal for a recent graduate looking to build a career in commercial property investment. The role will evolve into a full Investment Agent position, including client meetings, deal negotiation, and preparing investment proposals. Key Responsibilities • Proactively call and engage landlords to identify potential sales opportunities, • Build and manage a pipeline of property leads, • Qualify opportunities and gather key property information, • Maintain accurate records in CRM systems, • Support senior agents with deal progression and research, • Learn to analyse investment opportunities and market data, • Assist in preparing investment proposals and marketing materials Progression • Develop into a client-facing Investment Agent, • Attend and lead client meetings and property appraisals, • Build your own portfolio of investor and vendor relationships, • Take ownership of deal origination through to completion Skills & Attributes • Recent graduate (any discipline), • Strong communication and confidence on the phone, • Resilient, target-driven, and comfortable with high call volumes, • Ambitious with a strong desire to build a career in property investment, • Highly organised with attention to detail, • Commercially aware with an interest in real estate markets Package • Competitive base salary, • Uncapped commission structure, • Clear progression pathway into Investment Agent role, • Training and mentorship from experienced agents Ideal Candidate Someone who is hungry, driven, and eager to learn, with the confidence to pick up the phone and the ambition to grow into a high-performing investment agent.

Role: Employer’s Agent (Remote) – (JPC-75) Location: Remote, (Covering East Midlands & preferably based in any of the following: The Midlands, Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire, Rutland) Sector: Public & Private Sector Consultancy Salary: £50,000 - £55,000 Overview: Take projects from inception to completion, including Client liaison as Project Manager/Project Deliverer. Work for a small team, reporting directly to the Team Leader/Delivery Director. Experience/Qualification • Minimum 3 years post-graduate experience in Residential New Build and Refurb/Regen Projects, • Mixed use developments, • Understanding of JCT and Development Agreements, • Post-contract experience essential Skills, Knowledge and Understanding • Liaise closely with Clients, Contractors, Developers, Clerk of Works and other key stakeholders., • Understand the limit of your competency and when you will need to call on specialist advice and engage closely with them and wider project team as a team/project lead., • Advise clients on procurement routes and general contract advice., • Understanding of onsite processes in order to support the Construction Phase delivery., • Understand key deliverables within your contract to ensure the Client gets the information they need., • Report monthly to the team leader on fee projections and anticipated income vs project programme. Pre-Contract Procedures and Administration • Deal with/organising all pre-contract investigations, surveys and other due diligence issues required by Clients, including sustainability issues and report to client accordingly., • Chair and minute pre-contract meetings; immediate issue of minutes to all relevant parties., • Project manage where applicable other consultants on behalf of client., • Undertake all client funding and development control requirements., • Prepare Employer’s Requirements, Performance Specifications etc., • Amend contracts, prepare Build Agreements and JCT contracts., • Tendering (single & 2-stage), • Prepare and issue Contract Documents., • Ensure the appropriate stage invoices are issued., • Negotiate specification uplifts, review of contract documents and drawings. Post-Contract Procedures and Administration • Review of technical drawings, NDSS & GLA assessments and provide comments to clients and contractor/developers., • Co-ordinate management of projects as a whole, ensuring timely and satisfactory delivery to clients., • Chair and minute site meetings and ensure the immediate release to all relevant parties., • Attend site to undertake regular site inspections, ensure quality & contract requirements are met., • Timely issue of relevant instructions, certificates and notices., • Assess contractor payment application, issue of payment notices/financial statements and advise clients on cashflow forecasts., • Use all your skill and experience to identify risk areas and advise the client accordingly., • Evaluation EOT notices and claims., • Prior to Practical Completion, attend to site to snag and de-snag units., • Carry out/organise pre-handover inspections; monitor defects; issue relevant appropriate certificates and notices., • Prepare and issue Final Accounts/Final Statements., • Draft monthly project fees to clients Clients • Housing Associations, • Local Authorities, • RSLs, • Developers, • Management Companies, • Build to Rent providers Rewards and Benefits • Competitive Salary, • Bonus incentive, • Pension contributions, • Private medical insurance, • 28 days holiday (incl. Bank Holidays), • 1 day off for Birthday, • 3-4 days off over Christmas, • Professional Subscriptions Salary £50,000 to £55,000 per annum

CHEQ is the Intelligence Standard for the Human-AI Era, trusted by over 15,000 customers worldwide to confidently engage, transact, and thrive in this new era of digital transformation. Powered by award-winning cybersecurity technology, CHEQ offers the only integrated Traffic, Threat, and Identity Intelligence Engine, enabling companies to distinguish between legitimate users and bad actors - human, AI agent, or bot - and deliver granular, context-specific insights in real-time to marketing, commerce, and security platforms. CHEQ is a global company with offices in Tel-Aviv, New York, London and Tokyo. We are a fast-paced, technology-driven team where everyone's contribution impacts product success. We are seeking a talented and results-driven Business Development Representative (BDR) to join our team and play a key role in expanding our customer base. Responsibilities: • Generate quality sales opportunities for CHEQ Enterprise platform through proactive and strategic prospecting work, • Research accounts to understand prospects’ needs and build a plan for how to educate the prospect on the benefits of CHEQ’s platforms, • Use email, cold calls, Linkedin and other methods to engage CHEQ’s ideal prospects and move them down the sales pipeline, • Maintain up-to-date records in CRM and other tools, • Responsible for meeting BDR metrics, assigned goals and quarterly targets, • Keep up to date with product and industry knowledge, • Become a credible resource and develop trusted relationships with prospects, • Work closely with the Account Executives team to identify and uncover opportunities at target accounts, • Work closely with your Director and VP to support successful outbound campaigns Requirements: • Sales experience in SaaS companies - Major Advantage, • Startup mindset – make things happen, self-learning, winning attitude, go above and beyond, out-of-the-box thinking, • Hunter - comfortable to make outbound cold calling targeting multiple level contacts including executive management - MUST, • Excellent in prospecting, nurturing, educating and qualifying target prospects to create sales-ready opportunities, • Strong organizational skills with the ability to manage time and resources effectively, • Superior pre-call planning, opportunity qualification and objection handling skills, • Superb communications skills, both verbal and written, with an ability to demonstrate products highlighting benefits/advantages/features, • Self-starter, with a high-energy, positive phone presence, • Ability to work from the office 4 days a week

Are you an experienced Primary Servicing Manager with mortgage industry experience? Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are looking for an experienced Primary Servicing Manager to join our team in Uxbridge. Our Primary Servicing Managers are responsible for delivery of the day-to-day service and performance goals of the Primary Servicing team that they lead. This includes the team and individual queue performance, call handling performance, people management, mandated decision-making, complaint handling, and project work. As a Primary Servicing Manager, your key responsibilities will include: • Managing the relationship with our client, representing Pepper Advantage appropriately through accurate timely reporting and governance, • Delivering the inbound call handling SLA by planning agent cover effectively and by monitoring Specialist activity, • Taking responsibility for resolving complaints as per the complaints process, • Complying with monthly QA, oversight, and end to end reporting, • Establishing and maintaining appropriate internal control safeguards, • Ensuring call observations and 1:1s are delivered for each agent monthly, • Recruiting, training, coaching, and developing the team as needed, • Delivering own and team annual objectives, • Building and maintaining strategic relationships throughout the business and with third parties, • Building and delivering the team plan to manage all queues within SLA goal Additional Information This role will be based in our Uxbridge office. We are currently operating a hybrid approach with the expectation of a minimum of two days per week being office-based. This will follow an initial office based training period. Essential Skills • Confident and experienced team manager, • Prior exposure to operational loan management, • Able to consistently deliver excellent customer service, • Experience in managing client relationships, • A robust understanding of relevant regulation and associated legislative policy and the impact this has on the role, • Prior exposure to loan and mortgage products, • Detail-orientated and able to use data effectively, • Self-reliant and self-motivated, • Able to effectively delegate and work to tight deadlines, • Strong English verbal, written, and presentation-based communication skills, • A good knowledge of Microsoft Office, • Accurate, well organised, and reliable Benefits • Salary of £45,000 per annum, • Hybrid role, • Private medical insurance, • Discretionary annual bonus, • Salary sacrifice pension matched up to 8%, • 25 days holiday (increasing with service) plus bank holidays, • EAP, • Enhanced maternity and paternity, • Wellbeing and volunteering days, • Eye care reimbursement, • Payroll giving, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

Company Description AI agents are becoming autonomous - they execute code, call APIs, and make decisions without human oversight. An adequate security approach to govern them doesn't exist yet. We're building it. Our founding team created Sigstore, the open-source signing standard now used by npm, PyPI, Kubernetes, and other critical infrastructure. We're applying that same thinking to agentic security: execution boundaries, immutable attestation, and dynamic capability management for AI agents. This is a UK based role, but we may consider hiring from Europe and the US East Coast for exception candidates. What You'll Do • Contribute directly to the Nono open source project - code, documentation, and architectural proposals., • Experiment with different deployment architectures for Nono across cloud environments, on-premise infrastructure, and hybrid setups and share your findings with others at Always Further, and often with the community, via our blogging platforms or YouTube channel., • Work closely with early design partners to integrate Nono into proof-of-concept and pilot programmes, gathering feedback and translating it into engineering priorities., • Support pre-sales and post-sales engineering conversations with tier-1 enterprise organisations., • Produce technical content - blog posts, architecture guides, demos - that helps users and customers get the most out of Nono. What We're Looking For • AI engineering experience. You understand how modern AI/ML workloads are built, deployed, and orchestrated. Familiarity with agent frameworks and LLM-based systems is a strong plus., • Rust and Python proficiency. You don't need to be a language lawyer in either, but you should be comfortable reading, writing, and reviewing code in both. Rust experience is especially important for contributing to Nono's core, while Python is often used for tooling, research integration, and customer-facing scripts., • DevOps and cloud fluency. You've worked with container orchestration, CI/CD pipelines, and at least one major cloud provider (AWS, GCP, Azure) and some familiar with others.. Infrastructure-as-code is a strong point., • Security background. Understanding of host isolation, sandboxing, and supply chain security is highly valued. If you've worked on container security, VM isolation, or trusted execution environments, even better., • Open source experience. You've contributed to or maintained popular open source projects and understand how healthy communities operate - governance, code review culture, release processes, and community engagement., • Strong communication skills. You're equally comfortable in a GitHub issue thread with community contributors and in a room (or on a call) with enterprise architects and CISOs. Nice to Have • Background in systems programming, low-level Linux, or virtualisation technologies., • Strong hands on architectural knowdledge of how to deploy and operate complex distributed systems in production., • Familiarity with AI agent security challenges - prompt injection, tool misuse, data exfiltration, lateral movement., • Previous experience in a solutions engineering, or field engineering role at a startup or open source company. Why Join Always Further • Foundational impact. You're not joining a team — you're building one. Your architectural decisions become the product., • Foundational Stake & Compensation. As an early foundational hire at a pre-seed company, you will receive a highly competitive equity stake designed to reward early risk-taking and outsized impact, paired with a pre-seed base salary., • Remote, UK preferred. We're UK-based but open to exceptional candidates wherever they are. We provide flexible working built on trust and ownership., • Interested? Send us your CV along with your GitHub profile that links to any relevant open source contributions, blog posts, or projects. A short note on why this role interests you goes a long way.

We are seeking a highly skilled and innovative Agentic AI Engineer to join our team and drive the development and deployment of cutting-edge generative AI solutions within the Microsoft ecosystem. This position is well-suited for candidates with a background in software engineering, data science, or machine learning who excel at developing production-grade AI applications utilizing Microsoft platforms such as M365, Copilot Studio, and Azure AI Foundry, and have at least one year of relevant experience. Strong software development background with proficiency in Python. • Experience with API development using FastAPI, Flask, or Django., • Knowledge of Docker and containerized deployments., • Hands-on experience with LLM models such as OpenAI GPTs, Claude, Gemini, LLaMA, or Mistral., • Expertise in applying prompt engineering techniques to improve model performance and reliability., • Experience in implementing robust evaluation frameworks and Responsible AI (RAI) practices., • Familiarity with Microsoft GenAI/Agentic AI ecosystem such as M365, Copilot Studio and Azure AI Foundry., • Strong understanding of software engineering principles and best practices., • Ability to work in agile environments and collaborate with cross-functional teams. You'll stand out if you also meet any of the following: • You are good at prototyping and experimenting with emerging technologies to assess feasibility and impact., • You have knowledge of vector databases, RAG architectures and their integration into enterprise systems, • You have experience with GenAI development frameworks or orchestration tools such as Semantic Kernel, AutoGen, LangGraph, LangChain, or PromptFlow., • You are familiar with core agent communication protocols, including MCP or A2A., • You are a person who loves to stay current with the latest advancements in GenAI, LLMs, and AI frameworks., • You are Microsoft Certified in Azure AI Engineer Associate or Azure AI Fundamentals. 🛠️ Qualifications • Bachelor's in computer science, data science, or a related field About Avanade: Avanade is the leading provider of innovative digital, cloud, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem. The company was founded 25 years ago as a joint venture between Accenture and Microsoft. Back then, digital transformation, automation, and AI weren’t mainstream topics—Microsoft was primarily known for Office 365. But Avanade evolved with the times and is now the number one transformation leader within the Microsoft ecosystem. We have a team of 61,000 professionals in 26 countries. We’re a truly global company with a strong local presence— what I like to call “GLOCAL”: making global impacts on a local level.

Comfort participating in remote, part time studies. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. No call centre agent experienc

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Looking for work in Dartford? Call us on (phone number removed) This role is ideal if you have experience in customer service, call centre, or admin and enjoy speaking with people and keeping things organised. What you’ll be doing * Booking deliveries and managing schedules * Handling c

* Full job description Increase your chances of an interview by reading the following overview of this role before making an application. Do currently work in or have a passion for Construction? Are you a Groundworks Supervisor currently looking for work? Do you hold a valid SSSTS OR SMSTS card? If the answers are yes, we have roles opening with a reputable Construction company in the Stevenage area. Role: Groundworks Supervisor Location: Stevenage * Contract type: Temporary (Full time) Duration: Ongoing LONG TERM Start date: TBC Pay rate: £230/240 p/d Fawkes & Reece contact: Neil on The company: A well established regional contractor who specialises in new build residential with a focus on high end finishes. The role: A Groundworks Supervisor manages on-site civil engineering teams, ensuring groundworks (drainage, foundations, earthworks) are completed safely, to specification, and on schedule. They act as the link between management and operatives, conducting site inspections, managing material deliveries, completing risk assessments, and ensuring compliance with quality standards. * About you: Ideally you will have previous working experience in a Groundworks Supervisor. You will be comfortable lifting and shifting materials throughout the day. You will be Supervising, motivating, and directing on-site groundworkers and subcontractors. You will Inspecting work against site drawings and technical specifications. * Organizing daily work schedules, ensuring materials/equipment are ordered, delivered, and stored securely. * To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes: Previous experience in a Groundworks Supervisor position You will have a SSSTS OR SMSTS card. Strong work ethic in a team Be approachable and happy to work as a point of contact when working in a standalone position. What to do next: If this role meets your expectations and aspirations, please click the apply now link. xrnqpay If this one is not for you, but you would like to discuss other options or for us to act as an agent to secure you a new contract please don't hesitate to call Neil on for a confidential consultation.

Reference Code: -en_GBContract Type: PermanentProfessional Communities: Architecture Job Role: Contact Centre Solution SME Location: London, UK About the Job you are considering: We are seeking experienced Contact Centre Solution SME with strong expertise in Banking domain who will overseeing the planning, execution, and successful delivery of projects Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your Role: The Contact Centre Solution SME is a senior expert responsible for shaping, designing, and guiding end‑to‑end contact centre solutions across omnichannel platforms including voice, chat, messaging, self‑service, and AI‑augmented interactions (Conversational AI). The SME brings deep CX design, architecture, implementation & solutioning knowledge of contact centre technologies (Genesys, NICE, Amazon Connect, Salesforce Service Cloud, Pega Customer Service) and advises clients on transformation strategies, capability roadmaps, and operating models. KEY RESPONSIBILITIES: 1. Solution Leadership & Architecture • Lead the design of contact center transformation roadmaps , including current-state assessment, technology blueprinting, and future-state architecture., • Architect omnichannel and cloud-based CCaaS solutions using platforms such as Genesys Cloud, NICE CXone, Amazon Connect, Salesforce Service Cloud, Pega Customer Service ., • Define customer and agent interaction flows, routing strategies, AI‑powered workflows, knowledge management, and automation capabilities., • Shape integration patterns across CRM platforms, telephony, IVR/IVA, knowledge systems, and data platforms. 2. Transformation & Delivery • Support delivery teams by translating business requirements into scalable, configurable, and platform-aligned solutions., • Lead or advise on IVR design, conversational AI flows, call routing optimization, self‑service journeys, NLU/NLP intents , and digital channel orchestration., • Guide implementation, testing, and cut-over plans for new contact center capabilities including digital agent desktops and integrated workflows., • Oversee performance KPIs such as AHT, FCR, CSAT, NPS, and agent productivity to optimize operations. 3. Client Advisory & Stakeholder Engagement • Act as a trusted advisor to senior business and technology stakeholders on contact center modernization and experience transformation., • Present insights on workforce management, scaling strategies, AI readiness, and best practices across industries., • Participate in client workshops, PoVs, discovery sessions, and capability assessments to shape transformation programs. 4. Innovation & Thought Leadership • Champion the adoption of emerging technologies such as:, • Agent Assist, conversational UI, speech analytics, sentiment analysis, predictive routing, automation, and agentic AI., • AI-driven quality assurance and real-time coaching., • Contribute to internal accelerators, reusable assets, frameworks, and maturity models for contact center transformation. 5. Governance & Delivery Assurance • Ensure traceability from requirements to delivered capabilities., • Provide oversight on solution integrity, adherence to standards, and alignment with enterprise architecture., • Support estimation, solution sizing, and SOW creation for contact center initiatives. Your Skills: Technical Expertise • Deep hands-on knowledge of major contact center platforms:, • Genesys, NICE, Amazon Connect, Twilio Flex, Salesforce Service Cloud, Pega Customer Service ., • Strong understanding of:, • Omni-channel routing, IVR/IVA design, CTI integrations, • Real-time and historical reporting, • Workforce management technologies, • Telephony, SIP, VOIP, voice bots, call flows, • Customer service operations, contact center KPIs, and process optimization., • Experience mapping customer and agent journeys, service blueprints, and operational workflows., • Knowledge of self-service, automation, chatbot design, and digital-first service strategies., • Consulting & Delivery Skills, • Strong stakeholder engagement, steering communication, and workshop facilitation skills., • Ability to convert business outcomes into platform-enabled solutions and transformation programs., • 8–10+ years in Contact Center technology, and consulting would be required., • Certifications in relevant platforms (Genesys, Amazon Connect, Salesforce, Pega, NICE)., • Experience across FS, & Insurance would be required We are a Disability Confident Employer: Capgemini is proud to be a ___under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: • Declare they have a disability, and, • Meet the minimum essential criteria for the role., • Please opt in during the application process. Make It Real (what does it mean for you): • You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions., • To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy., • You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more., • You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Why you should consider Capgemini: Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini: Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real |

Reference Code: -en_GBContract Type: PermanentProfessional Communities: Business Analysis Job Title: Migration Lead (with Collections & Recoveries capability) About the Job you are considering: We are seeking a seasoned Migration Lead to drive the end-to-end transition of the Collections Recoveries capability from Tallyman to the SDM platform Strategy Decision Management. The role spans strategy design data migration platform builds integration cutover and post go live stabilization with a specific focus on credit cards portfolios prime subprime retail cobrand You will partner with business ops risk strategy technology and vendor teams to deliver a safe compliant and value accretive migration without customer detriment or operational disruption Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your Role: • Own the migration plan phased vs big bang scope and critical path across environments Dev Test UAT Pilot Prod, • Stand up programme governance RAID change control design authority and reporting to Steer Co, • Define and manage entry-exit criteria for all stages SIT UAT ORR go no-go, • Lead vendor and third-party coordination platform provider dialer IVR comms vendors bureaus, • Translate collections operating model into SDM strategy constructs segmentation treatments queues workflows champion challenger and hardship journeys, • Map Tallyman capabilities to SDM equivalents identifying gaps and remediation extension options, • Define treatment orchestration for cards SMS IVR letters email agent queues self-service fee interest handling promise to pay re-age roll rates and cure logic, • Ensure compliance with FCA GDPR PCI DSS vulnerability customer detriment safeguards and Responsible Collections practices, • Lead data discovery and profiling customers’ accounts delinquencies strategies promises queues balances notes and audit, • Define data lineage mapping and transformation from Tallyman schemas to SDM including history notes and active arrangements, • Orchestrate migration rehearsals reconciliation and rollback strategy validate parity via golden datasets, • Own integration design across cards core platforms e.g. Vision-PLUS, TSYS payments gateways comms services SMS email letters dialler IVR CRM MDM BIMI and risk decisioning, • Ensure real-time batch interfaces SLAs and retry poison queue patterns are robust define monitoring alerting observability dashboards, • Drive performance resiliency and failover testing capacity planning for peak cycles statement billing collections peak, • Coordinate security reviews AppSec data masking key management SOX controls and operational readiness runbooks on call KT, • Define end to end test strategy SIT UAT NFT performance resilience AB and champion challenger validation for strategies, • Track KPIs post go live roll rates cure rates Promise to Pay adherence agent handle time NPS complaints and operational SLAs, • Engage Risk Operations Compliance Legal Finance and Tech stakeholders align outcomes with business case and conduct risk appetites, • Drive training comms and change adoption for collections agents and support teams, • Provide clear executive level status updates and options analysis or financial services" Your Skills: • Proven delivery leadership of large-scale decisioning or collections platform migrations (Tallyman experience is a strong plus)., • Strong understanding of Collections & Recoveries processes, segmentation, workflows, and treatment strategies., • Expertise in SDM, decision engines, workflow automation tools, and credit risk systems., • Experience with card portfolios – prime, sub‑prime, retail, and co‑brand., • Strong grounding in data migration methodologies, mapping, validation, and reconciliation., • Familiarity with regulatory & risk frameworks in consumer lending and Collections. We are a Disability Confident Employer: Capgemini is proud to be a ___

Estate Agent Sales Rugby Well Established Brand £40-50k - OTE Do you have a passion for Property? Do you like to build relationships with your clients? Are you money Hungry? Do you want to work in a fun, modern environment? Then keep reading, as I have the job for you! The duties of a Sales Negotiator: Sourcing new business and seeing business through to completion Organising property viewings Working to financial, individual and team targets Increasing the company turnover Opening and developing professional relationships with clients and colleagues Canvassing and marketing Completing necessary paperwork to finalise deals Negotiating terms The ideal Sales Negotiator will have: 2 years' experience working in a sales environment Proven track record Ambition and flexibility Additional languages are desirable You MUST hold a full driving licence Benefits: OTE of £50k during the first year Career progression Uncapped commission Bonus' on instructions Please APPLY NOW or call Davey on 07985304048 TPBN1_UKTJ

Location: Plymouth This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself. TPBN1_UKTJ

Are you keen to find an exciting new role where you will be part of a dynamic, forward-thinking, agile team? If so, come and join us on the journey. Why Michelmores? Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help enterprises and individuals navigate change to find a positive future. We are a flexible, friendly and inclusive organisation with as clear a focus on fresh thinking as we have on growth and success. We value and nurture our peoples potential and aspiration and give them a creative, open and collaborative environment in which to develop a career and succeed. We believe that whatever your legal experience, youll find Michelmores different. From day one, we encourage our Paralegals to feel truly part of the team they support and the wider Firm. Our people are approachable and collaborative. Central to our culture is our friendly and flexible environment, which genuinely allows our people to grow and flourish, both professionally and personally. We really care about what we stand for and want to move forward, together. What sort of work? Right now, we have an exciting opportunity for a Paralegal to join our Residential Property team in our Exeter office. This will include: Assisting a Senior Associate, to include preparation of Legal Reports from a precedent prepared by a Senior Associate, typing your own correspondence and communicating with the clients and other third parties throughout. Providing efficient and effective support, aiming to meet all targets in respect of exchange and completion deadlines. Attending meetings with clients where necessary and updating clients and third parties on all active matters whenever required. Maintaining effective communication with colleagues across the Firm, as required. Maintaining time recording on client matters on a daily basis in accordance with the firm's procedures. Managing files diligently and reviewing each regularly. Complying with internal policies and procedures, ethical standards and regulatory requirements. Ensuring the confidentiality and security of all firm and client documentation and/or information. Why this team? The Residential Property Team are the leading property team in the South West. The team are renowned for offering the very best client service, with many clients returning to the team for subsequent property purchases, they set themselves apart by offering a personal approach to help clients at every stage of the conveyancing process. The team are always on hand to give our clients practical advice and aim to ensure that the process is as stress free as possible; we put our clients needs at the heart of what we do. How do we work? We take a flexible, agile approach to working patterns. As a team we agree together on the best working arrangements that will enable each of us to provide exceptional client service, to collaborate and connect with colleagues, and to achieve the right home/work balance. As a Firm we are committed to supporting our people across all levels to achieve the balance they need. We are open to talking about flexible working and empower any candidate to put forward a flexible working pattern to meet their needs. Who are we looking for? We are looking for somebody who will understand our values and thrive in our culture. The role would be based from our Exeter office and the ideal candidate will have: Previous experience of working within residential conveyancing Experience of using a case management system. The ability to run own files with minimal supervision. Experience of working in a process driven environment and working to deadlines, providing excellent client service to both external and internal clients. Excellent organisational skills, demonstrable examples of multi-tasking and an ability to juggle competing priorities and work well under pressure. Excellent IT skills and proficient with Microsoft Office. Other skills required include: Excellent interpersonal skills; effective communication at all levels (written and verbal). A commercial, pro-active 'can do' and professional approach to work. Must be flexible, successfully adapting to changing demands and conditions. Excellent attention to detail. Must interact well with others in a sensitive and effective way - a team player. Understand the importance of confidentiality and use of discretion. Must be self-motivated, committed to working towards goals with strong enthusiasm and career commitment. Self-confidence, initiative, and innovative thinking. This is a great opportunity to join a Firm which believes potential, inspiration, and teamwork should be valued and nurtured. We work hard to create and sustain an open and collaborative environment. We embrace change and constantly evolve to meet our peoples diverse needs, in the same way that we help our clients to navigate and stay ahead of developments, to move forward together. Next Steps To apply please click below or if you would like to talk to someone about the role, please call Sarah McLean in our Recruitment Team on 07544 555106. Michelmores LLP is an Equal Opportunities Employer We do not discriminate on grounds of race, gender, marital status, age, religion, colour, nationality, ethnic origin, disability or sexual orientation in the selection, recruitment and treatment of our staff. View our Inclusion and Belonging pages for more information. As part of our recruitment policy our candidates are subject to pre-employment screening checks. The Employee Screening Process includes DBS screening, adverse media checks, financial screening, and will also involve verification of employment history, your right to work in the UK and any relevant qualifications and memberships. If you would like further information around this, at this stage, please get in touch with our recruitment team. *No agencies please any agency assistance will be via invitation only. Please note any speculative candidates submitted via agencies without invitation will not be considered as represented by that agent. TPBN1_UKTJ

A global customer experience leader in Kingston is seeking a talented Real-Time Analyst to support fintech clients by ensuring effective scheduling solutions.Responsibilities include analyzing call flow, managing agent schedules, and reporting on service levels.A successful candidate should have exp

A leading home innovations company is seeking a Customer Service Agent in Rainham, Essex.The ideal candidate will possess a strong background in customer service with a minimum of 2 years in a contact/call center.Responsibilities include troubleshooting technical queries, processing orders, and reco

A leading used car supermarket in the UK is seeking a full-time Call Agent in Watford. Offering competitive salaries with uncapped commissions and opportunities for career growth.

Job Title: Call Center Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a call center representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

We currently have an exciting opportunity to join us as a Customer Service Agent within our Customer Service Team. In a nutshell, you will be responsible for: Delivering a high standard of customer experience, by providing critical troubleshooting advice and resolving technical queries. Customer satisfaction and effective communication is of the highest priority in supporting the high-end products and services offered across the House of Rohl and Aqualisa product brands. What you are already great at: - Working as part of a team in delivering a high standard of service to our consumers. - Handle approximately 20-25 inbound calls per day (25%). - Escalate unresolved or complex issues to relevant department or higher-level when necessary. - Engage and support the UK and EMEAA Sales force. - Record consumer complaints/quality issues on CRM. - Process orders, product registrations and refunds for card payments. - Respond within department SLA to queries, product information, technical support, order discrepancies, warranty claims. - Proactively action and manage emails sent to the team mailboxes. - Collaborate with other departments and sister companies ensuring information and process are integrated and aligned. - Full process handling for the return of faulty product, ensuring all relevant procedures are followed. - Any other duties as required by the Manager for the smooth and efficient operation of the department. - Record clear and accurate details of consumer interactions. - Gather customer feedback to improve products, services and customer experience. - Adhering to company policies and procedures. For this role we would need you to demonstrate: - Minimum of 2 years proven experience in contact/call centre/customer service environment. - Experience of working within a premium/luxury brand (desired). - Excellent written and spoken English (essential). - Ability to use own initiative in a proactive manner. - Strong attention to detail (essential). - Possess the ability to problem solve, prioritise and work under pressure. - Have excellent customer service, relationship and communication skills. - Be proficient in MS Office Suites (desired). -CXone/Hubspot CRM knowledge (desired). - Enjoy working as part of a well-established team. - Willingness for continuous learning and development Core Competencies - Passion for Excellence in the Customer Experience - Ability to Retain Technical Information - Problem Solving Skills - Time Management and Organisation - Adaptability, Flexibility and Resilience - Emotional Intelligence - Natural Drive and Initiative Our Values : Aligned – in our work together Agile – in the face of challenge Accountable – to our promises Action – with integrity and transparency Why work for us: We reward our employees not just for the big headline results we reward our teams for how you have positively contributed to the business and that isn’t always defined by hitting a financial target. We have a pay for performance culture and reward annually on results. In an ever changing environment its key that you are a curious and nimble learner. We succeed as a team so the ability to collaborate is essential. And to continue to grow and continually challenge you need to ensure you are able to both plan and align so we are all pulling in the same direction. The Benefits Bit: * 33 days holiday (inclusive of Bank Holidays) * Employee Assistance Programme * Annual Incentive Plan * Life Assurance * Health & Wellbeing Programme, including health cash plan and employee assistance * Pension Plan * High St Reward Scheme * Refer a Friend Programme * Free Parking * Frequent Technology User Free Eye Care * Employee Recognition Programme * And as an employer who values you, you will be welcomed with open arms and supported to succeed. Our Hiring Process * Initial discussion with our Resourcing Team. * On-site interview process (1–2 stages depending on role). * Successful candidates will be notified, and start dates confirmed. If you haven’t heard from us within 4 weeks, please consider your application unsuccessful. Note for Recruitment Agencies: We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name

We are currently looking for a Site Agent to join a growing Groundworks and Civils specialist. You will be working on a various projects. Project values are typically between 1 and 8 million For more informaiton please call Sam Leeson on (phone number removed)

Logistics Coordinator / Air Freight Operator Import & Export Clerk A fast-paced Air Freight Operator role specialising in AOG (Aircraft on Ground) and time-critical aviation logistics, coordinating urgent import and export shipments across air, road, sea and on-board courier (hand-carry) movements within a 24/7 operational environment. The position is heavily AOG / Aircraft On Ground driven (AOG experience desirable) and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. Previous AOG experience would be advantageous; however, candidates with a solid freight forwarding background and the ability to operate with urgency and precision will also be considered. If you’ve also worked in the following roles, we’d also like to hear from you: Multimodal Import and Export Operator, Import and Export Operator, Logistics Operator, AOG Operator, Aerospace Operator, Aerospace Operations, Import and Export Specialist, Aviation Logistics Specialist, AOG Operations Specialist, Freight Forwarding Agent, Logistics Agent, Import/Export Agent, Freight Coordinator, Multimodal Logistics Coordinator, Multimodal Import and Export Operator, Freight Forwarding Operator, Import/Export Coordinator, AOG Freight Forwarder, AOG Coordinator, Multimodal Operations Clerk, Operations Clerk, Import or Export Clerk, Aviation Logistics SALARY: £28,000 - £38,000 per annum Basic Salary (depending on experience) + up to £7,000 per annum for Weekend on-call rota (once every 5 / 6 weeks) and Weekday on-call rota (1 night on call per week) + Annual Bonus + Benefits JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 9am – 5:30pm + Weekend on-call rota (every 5-6 weeks) + Weekday on-call rota (1 night on call per week) JOB OVERVIEW We have a fantastic new job opportunity for a Logistics Coordinator / Air Freight Operator Import & Export Clerk to join a growing freight forwarding operation specialising in time-critical aviation logistics. This role supports urgent aircraft-on-ground movements, ensuring rapid, accurate and reliable delivery solutions. As a Logistics Coordinator / Air Freight Operator Import & Export Clerk you will manage end-to-end multimodal shipments, working closely with airlines, hauliers, overseas agents and customers worldwide. The environment is fast-moving, requiring excellent organisation and attention to detail. The Logistics Coordinator / Air Freight Operator Import & Export Clerk role offers long-term career development within a business committed to delivering reliable, efficient and customer-focused global logistics services. DUTIES Your duties as the Logistics Coordinator / Air Freight Operator Import & Export Clerk include: • Multimodal Shipment Coordination: Managing worldwide import and export movements across air, sea, road and courier services, • AOG Response Handling: Reacting quickly to urgent aircraft-on-ground situations to minimise downtime, • Transport Booking: Arranging flights, haulage and courier services with carriers and overseas agents, • Customs Processing: Preparing and submitting UK import and export customs entries, • Documentation Management: Completing AWBs, bills of lading and delivery paperwork, • Customer Liaison: Communicating with customers, suppliers and partners to ensure service excellence, • Hazardous Goods Support: Assisting with dangerous goods documentation where required, • System Updates: Maintaining accurate shipment records within internal systems, • Operational Support: Assisting senior team members with daily logistics operations, • Customer Service: Providing a high level of customer service and supporting 24/7 aviation logistics though an on-call rota, ensuring rapid response to AOG situations CANDIDATE REQUIREMENTS • Strong background in freight forwarding, logistics or import/export operations, • Experience with customs entries (UK imports and exports), • Previous experience in an operations, freight or logistics coordination role, • Ability to work in a time-critical, fast-paced environment, • Excellent communication and organisational skills, • Ability to manage multiple deadlines in a time-critical setting, • High attention to detail and problem-solving ability, • Confidence using Microsoft Office and logistics systems, • A proactive, reliable and team-focused approach BENEFITS • 20 days annual leave plus Bank Holidays, • Performance-related bonus, • Additional payments for weekday/weekend cover, • Pension scheme, • Private medical care following probation, • Overtime opportunities once fully trained, • Long-term career development opportunities HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14532 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hounslow, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Site Agent - Civil Engineering Up to £65,000 per annum (salary dependent on experience) Are you an experienced Site Agent looking to lead key elements of major civil engineering and infrastructure projects? My client is seeking a capable Site Agent to join their Civil Engineering division and play an important role in delivering complex infrastructure schemes. This is a fantastic opportunity for a Site Agent to join a highly respected Tier One contractor working across large-scale civil engineering and highways projects throughout the UK. As Site Agent, you will take responsibility for managing site operations, coordinating teams and ensuring works are delivered safely, efficiently and to the highest quality standards. Join a leading civil engineering contractor My client is a well-established Tier One contractor with a heritage spanning over 200 years, delivering high-quality infrastructure, civil engineering and construction projects across the UK. Working within their Civil Engineering division, you will be part of experienced project teams delivering complex infrastructure schemes that support regional growth and improve transport networks. This role offers strong exposure to major projects and excellent long-term career development opportunities. What you will be doing As Site Agent, you will oversee the day-to-day management of site activities and support the wider project leadership team to ensure successful project delivery. You will be doing the following: ·Managing and supervising site teams, engineers and subcontractors ·Planning and coordinating site operations to ensure works are delivered efficiently ·Driving the delivery of project activities in line with programme and budget ·Ensuring works comply with design specifications and project requirements ·Maintaining high standards of health, safety and environmental compliance ·Monitoring project progress and reporting updates to the project management team ·Managing subcontractor performance and ensuring works meet quality standards ·Supporting cost control and resource management on site ·Chairing site meetings and coordinating communication between teams ·Maintaining accurate site documentation and project records ·Liaising with the client, designers and project stakeholders Skills and experience you will need To succeed as Site Agent, you will bring strong experience delivering civil engineering or infrastructure projects and the ability to lead site teams effectively. You will ideally have: ·A degree or HNC/HND in Civil Engineering or a related discipline ·Proven experience working as a Site Agent on civil engineering or infrastructure projects ·Strong knowledge of construction methods and engineering principles ·Experience managing site teams and coordinating subcontractors ·Good understanding of project planning, resource management and cost control ·Strong leadership, organisational and problem-solving skills ·Excellent communication and stakeholder management abilities ·A full UK driving licence Salary and benefits ·Salary up to £65,000 per annum ·Salary dependent on experience ·Car allowance ·Subsidised private medical cover ·Life assurance scheme ·Contributory pension ·Living away from home allowance (where appropriate) ·35 days annual leave including public holidays Location and career development You will be working on civil engineering and infrastructure projects across the region, supporting the delivery of complex schemes alongside experienced project teams. My client offers excellent opportunities for progression, allowing a Site Agent to develop into senior project leadership roles such as Project Manager or Contracts Manager. If you are an experienced Site Agent looking to take ownership of major civil engineering works and advance your career within a leading contractor, please apply or get in touch to discuss this opportunity further. FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Jordan Townley at Carrington West on (phone number removed) or email (url removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

This Leading luxury Travel Company is expanding its European beach specialist team and seeking a Luxury Travel Specialist to join their growing team as a homeworker, selling to Travel Agents. You will be handling incoming sales calls from various travel trade partners, putting together tailor-made holidays to European beach destinations. If you are looking for competitive basic salary, plus commission, and the flexibility to work from home, please apply now! Job Responsibilities: Tailor-making itineraries to European beach destinations to suit the clients individual needs. Meeting and exceeding personal objectives, including sales, revenue and productivity targets Follow up sales enquiries promptly and liaise with customers and Travel partners Provide outstanding customer service. Offer expertise, advice and knowledge to Travel Agent partners and customers about destinations, airlines and ground arrangements. Provide packages that are "tailor-made" to suit the individual needs of our clients. Take advantage of opportunities and up-sell whenever possible. Skills Required: Experience selling tailor-made itineraries to European beach destinations Experience using a GDS Experience within a target driven sales environment Excellent geographical knowledge and previous travel experience to Asia The ability to communicate effectively both written and verbally To have a professional manner To have a passion for travel The Package: A competitive basic salary of £30,000 - £33,000 depending on experience plus commission Fully home working INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details

Reservations & Ticketing Agent (Mandarin Speaking) Central London – Office Based If you enjoy the pace of airline reservations, love getting fares right the first time, and want to work for a global travel company supporting a major international airline client, this could be a great next step. A global travel company is looking for an experienced Reservations & Ticketing Agent to join their London team. You’ll be working in a multicultural environment, handling bookings, ticketing, passenger support and detailed reporting. Fluent Mandarin (spoken, read and written) is essential for this role. What you’ll be doing: • Handling reservation calls from passengers and travel trade • Creating bookings, processing changes, issuing and reissuing tickets and EMDs • Managing invoices, payments and strict reporting procedures • Completing daily and monthly sales reports and reconciliations • Supporting customers over the phone and face to face • Handling reissues, upgrades, reroutes and group bookings • Liaising with local and overseas teams for the airline client What we’re looking for: • Fluent Mandarin (speak, read, write) • Minimum two years’ airline reservations and ticketing experience • Strong Amadeus skills including fares, e-ticketing and manual fare builds • Excellent communication and customer service abilities • Calm, professional and detail focused • Confident using Word, Excel and Outlook • Strong teamwork and time management skills What you’ll get: 37.5 hour week, office based 21 days holiday rising to 25, plus bank holidays Life and medical insurance Pension Employee Assistance Programme Spacious modern office in central London Supportive, multicultural team environment If you’re passionate about aviation and enjoy a role where accuracy and customer care really matter, I’d love to hear from you. Email your CV to (url removed) or call (phone number removed) quoting reference 60553

New Head of Sales Vacancy, as Head of Sales & Operations, your primary objective is to drive commercial performance by enhancing the sales team's effectiveness, maximising booking conversion, and fostering repeat business. This role combines leadership, operational oversight, and customer excellence to ensure seamless sales execution and service delivery. The Job: Foster a high-performance culture through daily engagement, positive reinforcement, and an open-door communication style. Align customer demand with team capacity, ensuring appropriate staffing and shift coverage, ensuring productivity is maximized by lead volume per agent. Manage the team rota and holiday requests to maintain service levels and operational performance. Communicate clear performance expectations and targets. Oversee quality control across all communication channels, ensuring responses are relevant, well-written, and on brand. Monitor and encourage commission generation per agent, supporting performance optimisation. Oversee the performance and functionality of communication tools. Ensure fast, comprehensive, and professional responses to all customer enquiries. Continuously identify opportunities to enhance workflow efficiency or improve sales conversion. Collaborate with the wider team to design and refine daily, weekly, and monthly reporting tools. Provide a weekly report outlining individual and team performance (including sales volumes, conversion rates, and agent productivity). Cultivate strong relationships with all tour operator partners. Act as a collaborative internal stakeholder, supporting cross-team alignment. Implement best practice processes and frameworks that drive efficiency and quality for the sales and operations team. Remain vigilant around cost control and operational expenditure. Support compliance with industry regulations and reporting requirements. Own the resolution of customer complaints to ensure service recovery and brand protection.Skills Required: 5-10 years in a senior sales role, ideally in a B2C environment. Proven track record of hitting or exceeding sales targets and driving team-wide conversion improvements. Experience in commission-based or incentive-driven teams. Experience managing day-to-day operations, including CRM systems, call centre tools, or sales platforms. Knowledge of mid-office systems, ROTA management, and internal workflows. Familiarity with managing third-party platforms or partners Demonstrated success in hiring, onboarding, and performance management. Skilled at motivating dispersed or remote teams, including setting KPIs and coaching underperformance. Experience managing attrition and morale, especially in high-pressure or target-driven environments. Background in improving customer journey and repeat business rates. Comfort resolving customer complaints, escalations, and leading service recovery. Understanding of customer communication tone, style, and service standards. Ability to interpret sales data and performance reports. Confident in budgeting, forecasting, and cost control. Experience working with cross-functional teams (e.g., marketing, product, finance) to align goals.The Package: Salary £50,000 + Bonus Competitive salary and great job satisfaction. Flexible working, work from home. 25 days annual holiday plus bank holidays plus your birthday. Competitive pension contributions. Access to FAM trips. Access to sales incentives. Discounts for you, friends and family on all trips. Experience in a growing business shaking up a sector. Able to influence overall development and direction. Making a positive impact on overseas local communities.Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email (url removed)

Position:Vascular Scientist Location: London Rate of pay: £50 to £55 Weekdays Day Webster are currently recruiting a Band 8a – Vascular Scientist for a hospital based in London. Our client is looking for the ideal candidate to start ASAP, Ongoing. The shift pattern would be full time hours, although the service would consider other suitable work patterns for the right candidate. If you would like to find out more about this Band 8a – Vascular Scientist starting on ASAP paying a rewarding hourly rate of £50 to £55. What you need – Role requirements 1. Competency in primary duplex areas: AAA, ABPI, lower limb arterial. Lower limb venous - in primary and postsurgical settings &/or carotid and vertebral duplex assessment. Day Webster Group currently have positions throughout the United Kingdon, Channel Islands, and Republic of Ireland for Sonography Professionals of all Bands between 3 – 8c; If this isn’t the right role for you and you would be eager to speak to a Specialist Industry expert to discuss your personal requirements and further roles available, contact the team on (url removed) or call (phone number removed) Why work for Day Webster Group? • Daily payroll • Access to some of the UK’s most sought-after roles • Timesheet submissions via Mobile • Specialist Industry expert as your dedicated Day Webster Agent available 24/7 • Industry leading fast-tracked compliance • Free revalidation support • UK leading referral programs • Accommodation & Travel assistance • Annual contributions for training and CPD courses • Annual Loyalty reward programs • Professional growth opportunities and continuous development support. • Uncapped top tier “Refer a friend” scheme. About Day Webster Group As one of the UK’s largest healthcare recruitment agencies, Day Webster Group are not only about filling positions; we're about building careers and fostering a community of professionals dedicated to excellence in healthcare. Since 2009, Day Webster Group has stood out for our innovative approach, earning numerous awards, including placements on The Sunday Times Fast Track 100 list and regional Best Companies to Work For. Recognised for our commitment to excellence and our deep appreciation for the vital roles our staff play, we support our team members at every step, offering opportunities for those looking for new challenges or aiming to make a significant impact in various healthcare settings

Due to the ongoing growth of the clients business, we have a vacancy for a full-time customer service agent to join the team in the Heathrow office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers. Duties Include: • Excellent interpersonal and active listening skills., • Clear communication skills and a strong command of the English language., • Strong attention to detail., • Ability to work well in a team., • Multitasking skills and good organisational abilities., • Answering all customer queries/bookings via Phone, Email, and internet., • Be proactive in resolution of any queries, dealing with both internal and external customers, • To achieve your individual daily targets as set by the Customer Service Manager., • Chasing delivery reports as to keep clients informed on their deliveries., • General administrative tasks., • Assist with receiving and processing shipments., • Flexible with in the future being on call (once trained up) – This is on a rota basis within the team. Key Skills: • Confident telephone manner., • Strong written, listening and verbal communication at all levels., • A personable approach., • Approachable, empathetic, and considerate., • Working in a similar logistics type customer service would be advantageous, • Accurate attention to detail., • A team player who can demonstrate initiative., • Ability to manage own workload and meet company targets., • Excellent customer service – ability to provide solutions., • Computer literate., • Excellent administrative and strong organisational skills., • Benefits:, • Salary: up to to £30, • 25 days holiday per annum, plus bank holidays., • Full time position Hours - weekly shift patterns rotate on the below: 07:30-16:30 08:00-17:00 08:30-17:30 09:00-18:00 09:30-18:30 10:00-19:00 10:30-19:30

Freightserve recruitment are looking for an Internal Sales Agent for a well-established Airline GSA based in the Heathrow area. Role:- To provide best in class customer experience to our forwarding and airline customers, in order to maximise revenue opportunities & grow market share. To generate revenue from a portfolio of freight forwarder customers by maintaining a call plan in order to identify opportunity & grow market share for our Airlines. Handling correspondence received into the Sales e-mail inbox and chasing all quotes to gain sale or close enquiries. Creating and distributing sales related documents. Duties:- Telesales Contacting customers to generate sales for light flights, passes sales leads to external sales as necessary and feeds back with quotes within departments agreed time frames. Records information Records all tele-sales communication in sales reports and stores on the shared drive. Keeps the database up to date with accurate contact, customer and contact details. Quotes Dealing with e-mails received into the Sales Mailbox, and where required offering competitive pricing in line with customer requirements & in line with airline’s approval. Ensures all responses are sent from sales inbox and accurate records of quotes logged in our quoting tool. Upsells in line with our processes to maximise revenue and provide sales with all relevant information and correct rate class chosen in line with company procedures to ensure no revenue leakage. Chases pending quotes in order to improve conversion rate, offering a counter rate if need be in order to win the business. Customer/Market intelligence Running & manipulating CASS Statistics from inhouse system to target specific business at either an airline or a flight level. Also using data from the in-house system to provide reporting/statistics. Airline Reporting Assists with ensuring we provide accurate & comprehensive reporting within agreed deadline with the Airlines we represent, ensuring full detail is given by collating from various sources. Contract Rates Ensuring Contract rate spreadsheet is updated when new rates are agreed / amended / deleted. Using the spreadsheet to drive contract rate reviews within the team. Also to ensure they are distributed to the customer & internally. Airline Tenders Providing support when tenders for new Airlines are received, including market intelligence data, & preparing presentations / submissions. Customer Tenders/bids Providing support when tenders from our customers are received, including customer intelligence data, rate / PB utilisation analysis. Using internal data to provide competitive pricing and accurate information to the customer, in line with Airlines approval. Social media Works with our supplier to provide updates / news to our linked in account, always ensuring material published are approved by airlines. Compliance Without fail, ensures we are operating within all legal requirements pertaining to UK law, DFT and EU commission requirements. Reservations Cover Dealing with Reservation calls as & when required (during periods where call volumes are high. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

A well established and growing surveying practice is looking to recruit a Non Chartered Building Surveyor to join their team based on the Southbank or South East London office. This is an exciting opportunity for a motivated professional to work in a supportive, candidate driven environment, with exposure to a wide range of public sector projects and a clear pathway for career progression. About the Role: This position offers a varied and engaging workload, primarily focused on public sector projects, including social and affordable housing, council buildings and occasional education related projects. You will have the opportunity to work across multiple aspects of building surveying, with tasks tailored to your experience, strengths and career ambitions. Core responsibilities may include: Contract Administration and management Planned Preventative Maintenance Project Management of both minor and larger scale schemes Acting as Employers Agent on selected projects Preparation of Specifications and defect diagnosis Fire Safety compliance and advice The workload is flexible and designed to allow you to focus on areas where you excel or want to develop further. Whether your preference is to concentrate on hands on surveying, project management, or a combination, this role can be shaped to suit your career goals. Whats on offer: Salary & Package: Competitive salary up to £60k DOE, along with a comprehensive benefits package Training & Support: Strong mentoring environment with APC support available. There is no requirement to pursue MRICS unless you choose to this is a role that allows you to focus on your work without pressure Hybrid Working: Flexible working model, typically 2/3 days in the office, offering a good work life balance Career Progression: Transparent, merit based progression. Promotions are awarded when earned, not dependent on someone leaving or an annual review cycle This role is ideal for surveyors who are looking for a combination of interesting and meaningful public sector projects, strong support and training, and flexibility in how they approach their career. If you want to join a team that values your contribution, gives you responsibility, and rewards success, this position provides a clear platform to grow professionally. To apply, simply click the link and submit your CV. If this role isnt quite the right fit but youd like to have an initial, informal conversation about your next move, feel free to give me a call on 07511 759123. You can also connect with me on LI Rory Thompson. Im currently working on a range of opportunities across the property and construction consultancy space, so even if this role isnt the one, there may be others that align more closely with what youre looking for. TPBN1_UKTJ

Description: Property Lister On target earnings of £50,000 to £100,000. This is a tried and tested self-employed business model. The Directors currently also operate in a highly successful high street Estate Agency so they have experience in building a business. You will effectively be your own boss with full support so, you can work the hours and days you want. We are looking for experienced Estate Agents and Letting Agents with 2 years+ minimum experience who are capable of valuing and listing. Property Lister What's included: Market leading ‘Street’ CRM. Branch page on high street Estate Agency website. Access to standard listings on Rightmove and Zoopla. Head office support / enquiry call handling. Discounted rates with a number of proptech suppliers. Property Management handled by an award winning team. Pay as you go sales progression (optional). Full training, mentoring and support services provided by the Directors with initial business and marketing planning meeting. Bi weekly zoom calls with the Directors plus other franchisees. Access to Rightmove’s training platform to get a qualification for entry to The National Association of Estate Agents or Association of Residential Letting Agents. Do you want to be in charge of your own destiny along with your own salary working as a self-employed Estate Agent or Letting Agent? Have you always wanted to be involved in having a key share in your own Estate Agency? Property Lister Residential Sales - You will receive 70% commission paid on completion. Financial Services and Conveyancing - You will receive 70% commission paid on completion (if you they use their suggested providers). Residential Lettings - You will receive 70% commission paid on move in of the tenant subject to a tenancy set up fee £300 plus VAT. Property Management - You will receive 70% commission subject to a monthly management fee of 5% plus VAT (minimum fee £65 plus VAT) so basically anything you charge as a tenant fee over £300 you get to keep and any % above 5% on the monthly management fee is yours and it’s a way for someone without the expertise or desire to do Lettings to build a management portfolio and so get a monthly income as well as a valuable asset without having to do the technical stuff. You keep ownership of your Lettings portfolio so you are building a business that you can sell. The Directors will have first refusal to buy this at a pre agreed rate. Property Management is done for you in house at Head Office. You will pay a monthly license fee £295 plus VAT. If in a calendar year your bank £100,000 (on sales bankings only) your commission will increase to 90% for the rest of that year. Property Lister You will be provided with all the tools of the trade for lead generation to include using artificial intelligence, CRM and social media training. You will need to be prepared to door knock both 'on market’ and 'off market’ properties to build your profile and be open to filming advertising videos, so as to promote to your core local market. Full support for you to grow your business and you will be shown how to send reminders and also use Facebook to your benefit. You will get heavily involved in marketing in your core postcode area on an ongoing basis. Property Lister On target earnings of £50,000 to £100,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn

Key Responsibilities People Management Lead and manage a competent, motivated and ambitious team comprising two managers and a total staff of 15+ Build relationships and take care of team wellbeing and development, ensuring every team member knows their value Assist in recruiting new team members as and when required Alongside the Facilities Manager, manage the defects and snagging processes with the Developer Build relationships with senior team members, investors, stakeholders, and clients across the business Attend regular Operations and Leasing team meetings to ensure full awareness of all move-in/move-out forecasts and maintain strong inter-company communicationsCustomer Experience Take full ownership of the resident experience with a focus on customer service, turning residents into brand ambassadors Deal with complaints with empathy, and praise with modesty Deliver an exceptional resident experience in line with company Standard Operating Procedures Manage resident tenancies, including ASTs, move-in and move-out processes, renewals and everything in betweenOperational & Compliance Autonomously manage the entire estate, including residential and commercial elements Ensure full operational knowledge of apartment and communal area systems Work with main contractors and Employer's Agent to ensure snagging and defect management is dealt with in a timely manner Coordinate all move-ins with the leasing team, night concierge and third-party service providers to ensure apartments are ready and welcome packs are in place Be part of the on-call rota as and when required Be flexible and hands-on - get stuck in to manage the site in the best possible way Support the Facilities Manager in monitoring and procuring stock for soft FM services economically and competitively Support the Facilities Manager in maintaining all health and safety policies and risk assessments Manage the property management system, including preparing and presenting reports Manage bank accounts and payments - both resident and supplier - including debt management Keep up to date with changes in technology, processes and industry standards Offer suggestions to improve operational performanceCommercial Manage the wider estate, including commercial tenants Work alongside the accounts team to ensure payments are received on time Work in conjunction with the estates management team for the smooth running of the estate Establish positive working relationships with the wider estate community Support the Leasing Manager with touring and leasing to optimise occupancy and revenueThe General Manager will also be expected to extend their duties to other tasks commensurate with the role. Who We're Looking For We're looking for a talented, committed and flexible manager who can lead from the front. The ideal candidate will be educated to degree level and will draw on their operational management experience to lead a team, drive revenue, and deliver an unforgettable living experience for residents. This is a significant role with considerable responsibility and unlimited potential for career growth. We're results-driven and looking for dependable, dedicated people who see the bigger picture while loving the detail

Conrad Consulting is proud to be supporting a forward‑thinking property consultancy as they continue to expand their Building Consultancy offering. If you're an experienced Building Surveyor who thrives on responsibility, enjoys variety, and wants to make a visible impact across public‑sector projects, this is a role worth exploring. The Opportunity You’ll lead and deliver construction projects up to £5m across North London, Hertfordshire, Bedfordshire and Buckinghamshire. Working with Local Authorities, Universities and Blue‑Light organisations, you’ll be shaping projects that directly benefit local communities. Many schemes run in live environments, so your ability to engage stakeholders and keep things moving smoothly will be invaluable. This is a chance to influence growth, elevate service standards, and play a key role in developing a high‑performing Building Consultancy team. Why This Role Stands Out A diverse project portfolio across meaningful public‑sector clients A people‑focused, progressive business with genuine career pathways Real scope to add value and step into senior responsibilities Hybrid working, work‑life balance and a competitive benefits package What You’ll Be Doing Deliver a full range of building surveying services, supporting clients and internal teams Act as Employer’s Agent, Project Manager and Contract Administrator across multiple schemes Manage design teams, contractors and internal resources Ensure projects meet client objectives on time, cost and quality Fulfil duties under CDM Regulations 2015 Build strong client relationships and identify new opportunities Stay up to date with legislation and share technical knowledge across the team What We’re Looking For MRICS or MCIOB Degree in Building Surveying (or similar) Proven experience delivering construction projects, ideally within the public sector Strong technical knowledge and understanding of JCT contracts Confident stakeholder manager with excellent communication skills Please email your CV to (url removed) or call Kevin Rose on (phone number removed) / (phone number removed) for more for a private and confidential chat