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About governr governr is the control and accountability infra for AI in regulated enterprises - the system of record for a firm’s entire AI estate, with 24/7 risk exposure management and regulatory adherence. We were founded by operators who’ve built risk and control stacks for high frequency trading, volatility and tail-risk management applied to non-deterministic AI at scale. Our advisory panel includes formal global heads of capital markets, of risk management, of AI deployment and country level leadership of critical security infrastructures. We know business, risk and technology from the inside. The moment Every regulated firm on earth is required - by their board, their regulator, and their insurer - to prove they have control over their AI. Most cannot. The EU AI Act, the FCA’s PS26/2, FINRA, MAS, SEC, Freddie Mac, HIPAA, MHRA, MOD, DORA, GDPR 22, Consumer Duty, FRC, SMCR - every regulatory jurisdiction across industry segments demands this. Makes AI accountability personal. Insurers are pulling cover. This is the Wiz moment for AI - the control and context gap of AI turns into a category-defining platform. We have the business risk tailwind, the regulatory tailwind, the team and a 12-18 month technical lead built over years of work inside these firms. The window to define this category is open now, and it won’t be open for long. The product governr combines 60 AI-specific risk factors, 80+ agent-level controls, and 850+ regulatory mappings into a single control panel. Every AI system, model, agent, and supplier in a firm’s estate - risk managed, monitored, and auditable with an AI-native automation. It is the future language of how AI deployment, trust and risk is answerable in minutes, not months. It is the first and only platform purpose-built for the AI control problem regulated enterprises now face. Practical experience: • Worked in or around AI/ML teams in a delivery or assurance capacity. You may not have been necessarily a builder, but someone who has been close enough to data pipelines, model deployment, and API layers to understand what "done" looks like., • A background in technology risk, ML engineering, or technical consulting with AI exposure all work. Three to five years., • You'll have seen enough real AI estates to recognise what Gap and Weak actually look like in practice, because a lot of the value in a guidance engagement is pattern recognition: spotting that a firm's "data quality process" is actually just a Notion doc someone wrote once, or that their "rate limiting" is a single nginx config that nobody has reviewed. Specific things you would be able to do • Read and interpret a data pipeline well enough to identify where lineage tracking, PII scanning, or quality checks are missing., • Review model evaluation results and know whether HELM benchmarks have been run properly or just ticked off., • Assess whether an agent's system prompt actually enforces the iteration limits and tool restrictions the Baseline requires., • Look at an API auth setup and know whether OAuth2 has been implemented correctly or just partially. Identify whether logging is genuinely structured and centralised or just console output someone has called "logs.", • You don't need to build any of these things. If you do, that's a bonus. You need to know what a properly implemented version looks like versus a superficial one. Useful background • You've held a role that required reviewing or auditing technical AI or ML systems, not just advising on strategy., • You've written technical risk assessments or assurance reports that engineering teams found credible and useful, not just governance teams., • You are comfortable facilitating workshops with mixed technical and non-technical audiences. Familiar with at least one cloud provider's data and ML tooling stack well enough to know where common gaps appear. Some exposure to EU AI Act, GDPR, or NIST AI RMF is useful but not essential at Baseline., • Governance and policy - you may have written operational policies and procedures that actually got used, not just filed. Be it retention policy, Data protection impact assessments or an AI governance framework which went through legal or regulatory scrutiny and held up, • Background in technology governance, data protection, compliance, or risk management. What you get • Meaningful equity. A salary competitive for the stage., • Direct founder exposure: You will work closely with the people building the company and have a real seat at the table with senior industry leading AI, risk, data and technology practitioners and researchers in agentic, security management, context graphs, • Real responsibility early: This is a chance to take ownership, not just observe, • High-value customer exposure: You will interact with serious, senior stakeholders at important firms, • Career-building topic area: AI risk and governance is one of the defining enterprise issues of this era, • Front-row seat to building a category: You will see how a category gets built and business buildout, • Varied work: The role cuts across customer success, GTM, operations, and market-facing activity, so there is room to learn fast How to apply

Founding Software Engineer – London – Hybrid (1 to 2 days a week) A London AI startup building the bridge between how non-technical teams already work and the agent-powered systems that can do that work for them. The product watches how a business operates, learns its processes, and automates them without an engineer in the room. Founded by two operators, who have scaled and exited businesses before. V1 is live, paying customers are in, and the £375,000 seed just closed. Burn is low, runway is healthy. The vision is a strong, profitable business, a sensible exit, and decent lives in the meantime. You would be the first dedicated software engineer. This is a senior role with real ownership, real decisions, real accountability. The founders are technically capable and one of them built the product himself, but they need to move into growth. This isn’t a 9-5 and it’s not 9-9-6. You are judged on your output. Location: London, hybrid (1 to 2 days a week in a co-working space) Salary: up £100,000 + equity Interview process: • Intro call with AG Talent, • Intro call with one of the founders. Discuss the company, role, your experience, • Whiteboarding with another founder. Two problems shared in advance, one internal, one customer-facing, • Final conversation with both founders The role: • Own the technical direction of the platform. Architecture decisions are yours, • Take a PHP/Laravel codebase built at pace and evolve it into something robust and scalable. This will likely be a migration to TypeScript., • Own the LLM layer across OpenAI, Gemini, and Anthropic, deciding what goes where and what comes next, • Build with and alongside AI. Agents, LLMs, and automation are core to the product and to how you work, • Speak to customers directly and translate what you hear into product decisions Your experience: • Senior-calibre engineer who has owned outcomes end to end, ideally inside a startup under around 60 people, • Real production AI experience. You have shipped LLM features into a real product with real users and dealt with what broke., • PHP, ideally Laravel, otherwise Symfony. Does not need to be your current language. If you used it earlier in your career and the concepts are still familiar, that is enough, • TypeScript and JavaScript exposure useful but not heavy. The platform is backend weighted, • Workflow orchestration or agentic systems experience is a strong advantage, • You want autonomy and accountability, not structure and sign-off, • You like the idea of a sustainable, profitable business more than the idea of a billion pound valuation, • Comfortable shipping AI-assisted code and pushing the boundaries of what that enables Apply or DM for more information

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: AI Architect Job Type: Permanent Location: London/ Coventry. Are you passionate about driving innovation and best practices in Artificial Intelligence? We have an exciting opportunity for you – AI Architect! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Drive data integrity, governance, and responsible AI adoption., • Work with cutting‑edge digital and AI platforms., • Enable automation, intelligence, and smarter decision‑making at enterprise scale. The Role As an AI Architect (Enterprise & Agentic Systems), you will define the AI architectural vision and shape the enterprise AI strategy and roadmap, ensuring AI solutions are scalable, secure, well‑governed, and aligned with business outcomes. You will translate business opportunities into pragmatic AI architectures across data, models, platforms, and integrations, enabling reliable delivery at enterprise scale. You will work within a supportive, inclusive, and collaborative community across data, engineering, security, and product teams. You will guide delivery teams on AI patterns and best practices, including MLOps, LLMOps, evaluation, monitoring, and responsible AI. You will influence stakeholders through evidence‑based architectural recommendations and help deliver AI capabilities that can be operated safely over time. Key responsibilities: • Architect and govern multi-agent and agent-swarm systems at enterprise scale., • Define agent safety, governance, observability, and testing standards., • Establish AI guardrails, frameworks, governance models, and safety controls., • Design human-in-the-loop optimisation to balance autonomy, reliability, and performance., • Own patterns for agent reliability, performance tuning, and failure handling., • Build and sustain an AI-first engineering culture across full-stack, platform, and SRE teams., • Act as the final decision-maker for complex system design and enterprise-level architecture decisions., • Mentor architects and senior engineers on AI-native and agent-based design principles., • Design and govern enterprise-scale distributed systems with embedded AI capabilities., • Architect and evolve agent orchestration platforms., • Own observability, reliability, security, scalability, performance, and cost management (FinOps)., • Ensure platforms are production-ready, secure, auditable, and compliant., • Partner with CTOs and senior leadership on AI architecture strategy and roadmaps., • Define long-term enterprise AI architecture blueprints., • Own agent lifecycle planning and roadmaps from pilots to scale and retirement., • Drive transformation from traditional SDLC to AI-native and agent-augmented development., • Define patterns for spec-driven development, AI-assisted architecture extraction, drift detection, and AI-driven testing., • Ensure AI is embedded across the entire software engineering lifecycle., • Integrate SRE, SLOs, DevSecOps, Software Engineering, and Observability into a unified AI platform model., • Define reliability targets, operational metrics, and incident-management practices., • Ensure operational excellence and continuous compliance., • Own end-to-end AI lifecycle including model and agent selection, deployment, monitoring, governance, versioning, upgrades, and decommissioning., • Establish standards for MLOps, AgentOps, and AI governance., • Act as a business and portfolio SME for AI architecture., • Baseline organisational AI skills, capabilities, and maturity, and define uplift roadmaps., • Translate AI architecture into clear business value narratives., • Support RFPs, solution design, and executive workshops. Your Profile Essential skills/knowledge/experience: • Proven experience in enterprise architecture, platform engineering, or solution architecture within complex, large‑scale environments., • Demonstrated track record designing and operating enterprise‑grade distributed systems., • Strong exposure to AI and GenAI platforms, including agent‑based and agentic architectures., • Practical experience applying AI and intelligent automation safely at enterprise scale., • Deep understanding of DevSecOps and SRE practices, including reliability engineering and observability., • Proven experience partnering with CTOs, CIOs, and senior business leaders to shape strategy and drive delivery., • Comfort operating in ambiguous, fast‑moving environments, bringing clarity and structure to complex challenges., • A strong commitment to continuous learning and emerging technologies, fostering a culture of innovation and rigour. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Job Title: Telesales Executive Reporting To: Sales Controller Department: Sales Location: Enfield Car Planet is a rapidly growing company, stocking over 1500+ cars and aiming to be the biggest used car super market in the UK. Having 3 sites in under 3 years is the proof in the pudding that growth is the aim of the game.....Have you got what it takes to grow with us. Are you a great communicator with a passion for helping people? Join our dynamic team as a Call Centre Agent! What We Offer: • Competitive Salary + Bonuses, • Opportunities for Career Growth, • Fun, friendly, and supportive Work Environment Key Responsibilities: • Handle inbound and outbound calls with professionalism, • Booking in appointments for vehicle viewings (commission per booking), • Provide excellent customer service and resolve inquiries efficiently, • Maintain accurate records of customer interactions, • Collaborate with team members to achieve performance targets What We're Looking For: • Strong communication and problem-solving skills, • Ability to stay calm under pressure, • Basic computer knowledge, • Previous experience in customer service (a plus, but not required) Your opportunity to grow and make an impact starts here. Join us and be part of something exciting and grow with us! • Salary: £15,000 basic with an achievable first-year OTE of £60,000, • Benefits: Uncapped commission, free parking onsite, monthly commission incentives, and 28 days of annual holiday, • Hours: Week 1 : Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday fixed day off). Week 2 : Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday and Wednesdays off) Job Types: Full-time, Permanent Benefits: • Company events, • Employee discount Education: • A-Level or equivalent (preferred) Experience: • Customer service: 1 year (preferred)

Company Description BLACKLINE is an exclusive private membership platform designed to provide an exceptional experience in aesthetics, wellness, fitness, and personal care across London. We pride ourselves on a meticulously curated network of top-tier operators to meet members' high standards. With a focus on personalized attention, BLACKLINE offers a seamless and bespoke experience. Membership is granted selectively, catering to individuals who value excellence and exclusivity. 🧠 Technical Co-Founder / CTO — BLACKLINE Overview BLACKLINE is a private, invite-only membership across London focused on health, beauty, and personal care. We are building a concierge layer powered by AI — designed to handle booking, coordination, and member preferences across messaging and voice, with the standard and discretion expected of a private members’ network. This is not a typical startup role. We are building infrastructure for experience, not a product for scale. ⸻ What You’ll Build You will architect and ship the BLACKLINE Concierge Agent, operating across: 1. WhatsApp (Primary Interface) • Natural conversation handling (LLM-driven), • Booking coordination with providers, • Memory of member preferences, • Context-aware responses (time, location, history) 2. Voice (Phone Concierge) • Real-time conversational agent, • Natural, human-like voice (e.g. ElevenLabs or equivalent), • Call handling (inbound + outbound), • Seamless escalation to human when required 3. Backend Intelligence Layer • User profiles + preference memory, • Provider availability + scheduling logic, • Workflow orchestration (requests → bookings → confirmations), • CRM integration ⸻ Core Responsibilities • Design and build the end-to-end AI concierge system, • Select and integrate LLMs, voice models, and orchestration frameworks, • Build WhatsApp automation (e.g. via Twilio, Meta APIs, or equivalent), • Implement real-time voice pipeline (speech-to-text → reasoning → text-to-speech), • Ensure low latency and high reliability, • Maintain strict data privacy and security standards, • Define architecture that scales without degrading experience ⸻ Technical Requirements You should have strong hands-on experience in: AI / LLM Systems • Prompt engineering + agent design, • Tool use / function calling, • Memory systems (vector DBs, session memory), • Multi-step workflow orchestration Voice Systems • Real-time speech pipelines (STT / TTS), • Latency optimisation for conversational flow, • Experience with providers like ElevenLabs or similar Messaging Infrastructure • WhatsApp API integrations, • Event-driven systems, • Webhooks and async processing Backend Engineering • Node.js / Python (preferred), • API design, • Database design (relational + vector), • Cloud infrastructure (AWS / GCP) ⸻ What We Care About (More Than Stack) • You ship fast — not just design systems, • You understand user experience in conversation, not just code, • You can balance automation vs human touch, • You care about detail, tone, and discretion This is not: • a chatbot, • a support tool, • a generic AI assistant It must feel like: 👉 a private concierge that already knows the member ⸻ Nice to Have • Experience building AI agents in production, • Experience with booking / scheduling systems, • Familiarity with CRM tools (HubSpot, custom pipelines), • Background in high-end consumer or service experiences ⸻ Stage & Commitment • Early-stage / pre-scale, • Building MVP → live concierge → refined system, • Equity-based co-founder role, • London-based preferred (not mandatory) ⸻ What Success Looks Like • A member can message or call BLACKLINE, • Make a request in natural language, • Have it handled seamlessly end-to-end No friction. No repetition. No drop in standard. ⸻ Why This Matters Most AI products optimise for efficiency. We’re optimising for: • trust, • consistency, • experience If you get this right, you’re not building a feature — • you’re building the operating system of the brand.

The Role: Sales and Events Executive The Restaurant: Based Across Support Office & Our Restaurants The Location: 16 Kirby Street, Farringdon, London The Contract: Full Time Position, 9am-5.30pm Monday to Friday Fixed Term Contract - 8 months Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences. A bit about what you will be doing: We have a fantastic opportunity for an Events Executive to join our central Sales and Events team. As Events Executive you will contribute to the delivery of The Evolv Collection sales strategy, with responsibility for handling and managing private dining, group bookings events and exclusive hires. Key Responsibilities: • Maximise all revenue opportunities for The Evolv Collection restaurants for private dining, exclusive hires and group bookings, cross-selling and up-selling as appropriate, • Source, research and proactively contact new business prospects through the most appropriate channel, • Build long-term relationships with clients to secure repeat business, • Develop and maintain agent, corporate, DMC and event organiser database, • Solicit feedback from clients by following up each event to enhance customer experience, • General administration support, trace files, • Adjustments figures collation and inputting, • Attend and work on events at the restaurants and venues as required Key Requirements: • Proactive and enthusiastic, seeking opportunities to enhance the client experience, • Excellent verbal & written communication skills, • Inbound telephone call handling experience, • Knowledge of restaurant industry or event industry, • Rational problem solver, • Able to work under pressure, • Competent in the use of Microsoft Word and Excel At The Evolv Collection, we are proud of the people that work with us and see the diversity within our teams as part of our DNA. We are committed to creating an inclusive environment for all our team members and value the similarities and differences they bring. Our people are a core part of our business. We welcome and embrace all, regardless of age, ability, ethnicity, gender, race, religion or belief or sexual orientation.

Salesforce Service Cloud Consultant London, Outside IR35, 6-month Contract, £250-275 Day Rate This is a hands-on contract opportunity for a Salesforce Service Cloud Specialist who lives and breathes call/contact centres and Service Cloud. You will join a busy in-house Salesforce team at a critical delivery point, helping them achieve more in a compressed timeframe by removing manual effort and driving smarter automation across customer service operations. The Company They are a well-established organisation with a large, high-volume customer service function and a complex Salesforce landscape. Salesforce sits at the heart of how customer interactions are managed, with strong demand from customer service teams to improve speed, quality and agent experience. The internal Salesforce team is growing to meet increasing demand and deliver tangible outcomes ahead of a key business period later in the year. The Role and Deliverables • Own and deliver specific Service Cloud projects focused on contact centre efficiency and automation, • Design and implement flow-based automation to remove manual agent tasks and reduce after-call work, • Build and refine prompts using Einstein for Service or Agentforce for Service to support agents in real time, • Automate actions and data capture from call transcripts and CTI interactions, • Work closely with the Salesforce Product Owner and senior customer service stakeholders to translate operational needs into scalable solutions, • Support integrations with external booking and customer systems, ensuring Salesforce accurately reflects completed actions Your Skills & Experience • Deep, hands-on experience with Salesforce Service Cloud in a contact centre environment, • Strong capability building prompts in Einstein for Service or Agentforce for Service, • Confident using Salesforce Flows with a click-not-code mindset, • Practical knowledge of CTI, call handling processes, and post-call automation, • Experience working with integrations to external or custom customer systems, • Service Cloud certification or equivalent practical expertise How to Apply If you are a Service Cloud expert who enjoys solving real contact centre problems through smart automation, apply now to find out more about this contract.

About Indicium AI Indicium AI was Anthropic’s first European launch partner - and sits among a handful of organisations globally trusted by Anthropic to deploy Claude at enterprise scale. We are also one of the first four OpenAI partners in the UK, and Databricks Ventures has invested in our business and holds a seat on our board. Our engineers have access to the latest AI tools and models, partner technical teams, and early capability previews that the wider market does not. We are deploying production AI systems into the world's most complex organisations across Financial Services, Energy, and Healthcare. We exist to make AI a genuine competitive advantage for our clients, not in a presentation but in production. We invest seriously in our people. Every FDE at Indicium AI has access to Anthropic training, and a flexible learning budget to go with it. All of our staff are equipped with Claude licenses for Chat, CoWork and Claude Code. We are building a team of engineers who are at the frontier - and we support that with the investment to match. The Role AI is not just changing what software can do - it is changing how software gets built. The best engineering organisations in the world are rewriting their operating models around AI native development: Claude Code in every workflow, agents across the SDLC, and a fundamentally different relationship between engineers and the tools they use. Most enterprises know this matters. Very few know how to make it work. The Forward Deployed Software Engineer at Indicium AI embeds directly with client engineering teams to transform how they build software. You do not wait for a brief. You watch how a team actually works, find the problems they have not articulated yet, and ship the changes that make AI native engineering real - not as a presentation, but in their daily workflows and production pipelines. This is a role for an experienced software engineer who is passionate about how AI is transforming the craft of software engineering. You will help organisations redesign their engineering capability - from how they use Claude Code and agentic tooling, to how they structure teams, review code, test, and ship. Then you will co-engineer alongside their teams to integrate these new ways of working into their product engineering workflows. You will lead engagements at some of the most complex organisations in the UK. Technically, commercially, and in the room with engineering leaders who have built serious systems and are not easily impressed. What You Will Do • Lead engagements that transform how enterprise engineering organisations build software - from discovery and assessment through to embedded co-engineering and operational handover, • Design and implement AI native development workflows: Claude Code integration, agentic coding assistants, AI-augmented testing, automated code review, and intelligent CI/CD pipelines, • Define and roll out operating models for AI native engineering across client organisations - covering tooling, process, team structure, and best practice at scale, • Co-engineer with client product engineering teams, working shoulder to shoulder to integrate new ways of working into their existing codebases and delivery cadence, • Own the client technical relationship at senior engineering leadership level - you are the person the VP Engineering or CTO calls, not one of the people copied on the email, • Navigate organisational complexity - procurement, security, resistant teams, shifting priorities - without losing delivery momentum, • Identify and shape new opportunities within existing client relationships - commercial awareness is part of the role, not separate from it, • Codify repeatable patterns and playbooks for AI native engineering transformation that let the practice scale beyond individual engagements, • Mentor engineers on your engagements and raise the bar for the practice through knowledge sharing, • Work alongside Anthropic field teams on joint client engagements - representing Indicium AI at the highest level What We Are Looking For • 5+ years as a software engineer with strong production experience - you have built and shipped real systems, not just advised on them, • Deep passion for how AI is transforming software engineering - you are already using Claude Code, Copilot, or agentic development tools daily and have a clear view on where this is heading, • Experience in a client-facing technical role - forward deployed engineering, technical consulting, solutions architecture, or engineering leadership with external stakeholders, • Strong proficiency in modern software engineering stacks - Python, TypeScript, or Java - with comfort across cloud platforms (AWS, Azure, GCP), • Experience driving engineering process change or transformation within organisations - you have helped teams adopt new tools, practices, or ways of working at scale, • Genuine enterprise experience - you have navigated the realities of large engineering organisations: legacy systems, compliance requirements, multi-team coordination, and stakeholder management, • High agency - you do not wait to be told what to do in an ambiguous situation, you make a call, communicate it, and deliver, • Vertical depth in at least one of Financial Services, Energy, or Healthcare - enough to be a credible peer, not just a technology generalist Nice to Have • Experience with MCP server development, Claude Code enterprise deployment, or AI agent integration into development workflows, • Track record of defining engineering best practice or developer experience within a scaling organisation, • External presence - writing, speaking, or community contribution in the software engineering or AI tooling space, • Experience working alongside or within partner ecosystems such as Anthropic, Databricks, or AWS Why Indicium AI Access to leading AI Labs: Anthropic’s first European launch partner. One of the first four OpenAI UK partners. Databricks Ventures invested and on our board. Our engineers work with capabilities before the wider market does and work jointly with teams from leading AI Labs on customer delivery. We are builders: We embed, we architect, we build - and we stay until it works. Our engineers make real decisions on live systems, for clients in industries where getting it wrong has consequences. There are no layers between you and the work. Problems worth solving: No two engagements are the same. The variety and complexity of enterprise AI problems at Indicium AI is something a product company simply cannot offer. If you want engagements that test every dimension of what you can do, this is where they are. Investment in staying at the frontier: The best engineers we know are relentlessly curious - and we build an environment that supports learning and growth. Every engineer has access to leading AI training and tools, career development pathways, and a flexible L&D budget. We think that’s how it should be.

About SHEIN EMEA SHEIN is a global online fashion and lifestyle retailer, providing an extensive range of affordable, SHEIN-branded apparel and products sourced from a global network of vendors. Since our founding in 2012, we have expanded to serve customers in over 150 countries worldwide. Our EMEA headquarters are in Dublin, and we now operate over 15 offices across the EMEA region. At SHEIN, our mission is to make the beauty of fashion accessible to all. Through our industry-leading, on-demand production model, we support a smarter, more future-ready fashion industry that adapts to the changing needs of our customers. Learn more about SHEIN by following us at and . Join SHEIN and be the future! Position Summary We are seeking a proactive and highly organised Fashion Ecommerce Casting Agent to manage and execute model casting across SHEIN’s in-house brands. This role requires strong aesthetic perception, confidence on set, and a clear understanding of how different brand identities translate into casting, styling, and model direction. The role combines strategic talent sourcing with hands-on studio and on-set responsibilities, working closely with creative and production teams in a fast-paced ecomm environment. Responsibilities Talent Management & Casting: • Own end-to-end casting for all studio photoshoots, including e-commerce, social content, editorial, and campaign productions., • Develop a strong understanding of SHEIN’s in-house brands and their distinct aesthetics, customer profiles, and casting needs., • Propose relevant models for each brand on an ongoing basis., • Source, scout, and maintain a diverse and continuously evolving pool of model talent., • Build, expand, and nurture relationships with both local and international model agencies, contributing to the growth and diversification of SHEIN’s model roster., • Expand the London studio’s access to global talent by coordinating with overseas agencies, • Brief models ahead of each shoot, ensuring clear understanding of brand direction, expectations, and deliverables., • Work on casting set to direct models according to brand guidelines, poses, energy, and styling requirements., • Collaborate with stylists and photographers to select appropriate outfits and ensure visual consistency with each brand, maintaining an updated fitting rail., • Monitor model performance and suitability, providing feedback and recommendations for future bookings., • Partner with internal teams to understand shoot requirements and recommend appropriate casting solutions., • Manage casting schedules and calendars to ensure smooth studio operations., • Communicate clearly with models, agencies, and influencers when applicable., • Handle model-related logistics such as call sheets, travel, accommodation, and documentation when required., • Provide ad-hoc support to the Studio Manager and Production team, including covering producer holidays and assisting with sample management when needed., • Maintain accurate casting records and talent databases., • Stay informed on industry trends, emerging talent, and market rates to continuously strengthen casting streamline, • Create reports related to model booking and casting volume Requirements • 2+ years’ experience in fashion casting, model booking, talent management, or a related field, • Strong aesthetic sensibility with the ability to distinguish and execute multiple brand identities, • Confident on-set presence with experience directing models, • Excellent communication, organisation, and relationship-building skills, • Ability to manage multiple priorities and work effectively under pressure, • Knowledge of the fashion and creative industries, • Ability to work independently, • Proficiency in Microsoft Office and booking or talent management tools, • Professional photography knowledge and hands-on experience is a plus, • Proficiency in Chinese is a plus SHEIN is an equal opportunity employer committed to a diverse workplace environment.

Experienced Property Sales Consultant – London (Liverpool Street) Ideal for Estate Agents & Sales Negotiators 📍 Liverpool Street, City of London Full-time | Permanent | On-site Monday–Friday 9am–6pm + 1 in 5 Saturdays (Half-day in lieu) 💰 £30,000 – £35,000 basic! + uncapped commission + bonus If you’ve worked as a Sales Negotiator, Senior Negotiator, or Valuer, you already have the skills to succeed here, but without weekend-heavy schedules, viewings, fall-throughs, or pipeline uncertainty. We partner with a market-leading home buying group that helps homeowners sell quickly, fairly, and with certainty. Clients contact us because they need solutions, not pressure tactics. This is a consultative, phone-led property sales role where volume, pace, and professionalism drive serious earnings. Why Estate Agents Excel Here • Inbound leads only - no canvassing, door knocking, or chasing listings, • No viewings, chains, or sales falling through at exchange, • Shorter sales cycles and consistent deal flow, • Clear KPIs and transparent commission structure, • High earning potential without relying on “lucky months” If you enjoy closing deals, building rapport, handling objections, and hitting targets, this environment will feel familiar, just faster, cleaner, and more rewarding. The Role As the first point of contact for motivated sellers, you’ll manage a high volume of inbound enquiries, qualify circumstances, and guide clients to the most suitable solution within the wider group. This is high-energy property sales where listening skills, commercial judgement, and credibility convert interest into completed deals. What You’ll Be Doing • Handling inbound calls from UK homeowners looking to sell, • Managing high call volumes (80–100 per day) confidently, • Qualifying seller motivation, timelines, and property details, • Having credible, professional property conversations, not hard selling, • Overcoming objections through rapport and trust, • Converting warm opportunities into completed outcomes, • Working closely with internal teams to ensure a seamless client journey What We’re Looking For • Background in estate agency, property sales, or residential sales, • Comfortable selling over the phone with confidence and authority, • Strong objection-handling and closing ability, • Target-driven, resilient, and motivated by commission What’s On Offer • Competitive basic salary + uncapped commission, • Clear progression within a growing property group, • Structured onboarding and ongoing sales coaching, • Private healthcare & gym discounts, • Modern City office near Liverpool Street, • A performance-led culture where earnings reflect output Ready to Move Beyond Traditional Agency? If you’re an estate agent who enjoys selling property but wants more pace, better structure, and higher earning potential, this role offers a clear next step. Apply now and explore a smarter way to build your property sales career.

Engineering Services Manager £70-80,000 Salary Facilities Management (Client-Side) Central London – SW11 Annual Bonus Private Healthcare Pension Scheme An industry leader within Property & Real Estate, operating across both commercial and residential sectors in both the UK and globally, have a requirement for an Engineering Services Manager to be based at one of their client accounts in the West London area. With the organisation managing a number of high profile commercial buildings across London & the UK, this position will be based at a prestigious mixed-use development in South West London area, comprising commercial office space, retail, R&D labs as well as a residential element. Reporting into Head of Technical services as well as working alongside the larger Property team, the role will help act as the conduit between senior stakeholders, tenants and the various FM service partners to deliver a best-in-class experience across the estate. Guideline base salary for this position is circa £70-80,000 depending on experience, with package comprising discretionary annual bonus, healthcare and pension scheme. Candidates will be fully qualified in either electrical or mechanical engineering, ideally having served a full apprenticeship, and with at least five years of managing Mechanical, Electrical and HVAC services within similar commercial environments as a contract or technical / engineering manager. This could be either for a similar managing agent, or on the FM service provider side. Along with core engineering qualifications, additional training such as IOSH, NEBOSH, ILM, or engineering body membership will be useful. Particular working experience will include the following: · Compliance with all current legislation and recommended standards. Verify contractors risk assessments are up to date and appropriate to building and maintenance tasks. Ensure all written scheme is up to date. Ensure contractors emergency lighting log records up to date. Management of water treatment regime ensuring that water treatment manuals are up to date. Manage status of lift inspections and report via lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. · Provide day-to-day technical and operational support to building managers and occupiers. · Management of the permit to work system and check method statements where appropriate. Liaise with building management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupiers operation. · Review occupier license applications. Review and comment on drawings, specification and reports submitted by the occupiers and advise the landlord accordingly of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved license for alteration. Carry out random inspection of fit-out works and report, liaise on findings as necessary. · Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review concept ppm sheets / reports and investigate as necessary. Carry out random inspections of ppm / reactive works completed and in progress. · Preparation and management of engineering service charge budgets, to include procurement as per company policies. Budget control, preparation of relevant specification, raising orders/instructions/ contracts and verifying (processing) invoices. To develop, implement and manage environmental and energy conservation programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary. · Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to m & e minutes. · Implementation, management, and development of the concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement, and maintain site-specific plant replacement programme. In conjunction with budgetary control. (plant life cycle asset management). · To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Prepare contract documentation to include: - tender documents, agreements and specifications. Manage tendering procedures. Analyse tenders. Undertake post tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion. · To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation. Report on any tenant relationship related issue. Report any issue that could or will involve the HSE or EHO. · To ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable. · Set up new utility contracts for handed over buildings and public realm as required. · Conduct monthly utility recharges via billing platform. · Report on energy usage as per reporting requirements. · To ensure that the property's electronic security systems are fully operational and maintained as per the manufacturer's guidance and current best practice. Report on any concerns relating to plant operation. Liaise with the systems department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. Ensure maintenance contracts are in place. · To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the board and detailed in the operations manuals. · Ensure adherence to companys pathway to net zero carbon. This is a fantastic opportunity to work for a leader within commercial property & real estate, as well as being based outside of Central London - the location of the role is ideal for those perhaps based in South London & Surrey area who seek something closer to home. On a vibrant and varied estate, you will experience more than purely commercial office maintenance and across a large campus, offering the chance for personal development and furthering your experience within the built environment. The organisation have a number of very high-profile buildings under management across London and the UK as a whole, with freedom of movement internally - as such there are always opportunities to grow and develop, either on the building you join or through promotions to other existing or new client accounts. An opportunity not to be missed for a technically minded and customer focused engineering manager keen to further their career within the commercial built environment.

New Head of Sales Vacancy, as Sales & Service Team Leader, your primary objective is to drive commercial performance by enhancing the sales team's effectiveness, maximising booking conversion, and fostering repeat business. This role combines leadership, operational oversight, and customer excellence to ensure seamless sales execution and service delivery.\n\nThe Job:\n\nFoster a high-performance culture through daily engagement, positive reinforcement, and an open-door communication style.\nAlign customer demand with team capacity, ensuring appropriate staffing and shift coverage, ensuring productivity is maximized by lead volume per agent.\nManage the team rota and holiday requests to maintain service levels and operational performance.\nCommunicate clear performance expectations and targets.\nOversee quality control across all communication channels, ensuring responses are relevant, well-written, and on brand.\nMonitor and encourage commission generation per agent, supporting performance optimisation.\nOversee the performance and functionality of communication tools.\nEnsure fast, comprehensive, and professional responses to all customer enquiries.\nContinuously identify opportunities to enhance workflow efficiency or improve sales conversion.\nCollaborate with the wider team to design and refine daily, weekly, and monthly reporting tools.\nProvide a weekly report outlining individual and team performance (including sales volumes, conversion rates, and agent productivity).\nCultivate strong relationships with all tour operator partners. Act as a collaborative internal stakeholder, supporting cross-team alignment.\nImplement best practice processes and frameworks that drive efficiency and quality for the sales and operations team.\nRemain vigilant around cost control and operational expenditure.\nSupport compliance with industry regulations and reporting requirements.\nOwn the resolution of customer complaints to ensure service recovery and brand protection.Skills Required:\n\n5-10 years in a senior sales role, ideally in a B2C environment.\nProven track record of hitting or exceeding sales targets and driving team-wide conversion improvements.\nExperience in commission-based or incentive-driven teams.\nExperience managing day-to-day operations, including CRM systems, call centre tools, or sales platforms.\nKnowledge of mid-office systems, ROTA management, and internal workflows.\nFamiliarity with managing third-party platforms or partners\nDemonstrated success in hiring, onboarding, and performance management.\nSkilled at motivating dispersed or remote teams, including setting KPIs and coaching underperformance.\nExperience managing attrition and morale, especially in high-pressure or target-driven environments.\nBackground in improving customer journey and repeat business rates.\nComfort resolving customer complaints, escalations, and leading service recovery.\nUnderstanding of customer communication tone, style, and service standards.\nAbility to interpret sales data and performance reports.\nConfident in budgeting, forecasting, and cost control.\nExperience working with cross-functional teams (e.g., marketing, product, finance) to align goals.The Package:\n\nSalary £50,000 + Bonus\nCompetitive salary and great job satisfaction.\nFlexible working, work from home.\n25 days annual holiday plus bank holidays plus your birthday.\nCompetitive pension contributions.\nAccess to FAM trips.\nAccess to sales incentives.\nDiscounts for you, friends and family on all trips.\nExperience in a growing business shaking up a sector.\nAble to influence overall development and direction.\nMaking a positive impact on overseas local communities.Interested:\n\nIf you would like to apply for the above vacancy, please click 'APPLY' or email (url removed)

The Role -------> The Amazon Connect Solution Architect is responsible for end‑to‑end design of a cloud‑native contact centre solution built on Amazon Connect, translating business, CX, and operational requirements into a secure, scalable, and resilient AWS‑based CCaaS architecture. The role focuses on solution ownership and design authority, ensuring Amazon Connect is implemented in line with AWS Well‑Architected principles, enterprise governance, and regulatory requirements. Your responsibilities: (Up to 10, Avoid repetition) • Own the overall solution architecture for the Amazon Connect platform, including Voice routing and contact flows, IVR design and call lifecycle, Agent experience and operational model, • Define logical, physical, and integration architectures aligned to AWS best practices, • Design and govern Amazon Connect instances and environments Contact flows, queues, routing profiles, High‑availability and multi‑region design considerations, • Ensure scalability, performance, and service resilience are embedded into the solution design, • Define integration patterns using AWS Lambda, APIs and event‑driven mechanisms, data persistence and downstream system integrations, • Ensure real‑time and post‑call data capture, enrichment, and analytics using Amazon Connect analytics and intelligence features, including Contact Lens for transcription, sentiment, and quality insights, Call recording, monitoring, and reporting, • Ensure analytics solutions meet operational, compliance, and CX reporting needs, • Define the security architecture for Amazon Connect, including AWS IAM roles and least‑privilege access Your Profile Essential skills/knowledge/experience: (Up to 10, Avoid repetition) • Good understanding of contact center technology landscape., • An understanding of AWS Cloud platform and services with Solution architect skills., • Deep expertise on AWS contact center relevant services., • Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots, • Deep functional and technical understanding of APIs and related integration experience, • Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms, • Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner., • Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients., • Excellent communications skills, • Ability to develop requirements based on leadership input, • Ability to work effectively in a remote, virtual, global environment

Comfort participating in remote, part time studies. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. No call centre agent experienc

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Role: Customs Agent, Woodside Global. Responsible to: Customs Team Manager Salary: Competitive (depending on experience) Shift pattern: Two shift patterns available: Option 1: 40 hours per week Monday Friday, from 08:30 to 17:00 or 09:00 to 17:30 with 1 weekend in every 9 on call.

Position for a call centre agent to deal with inbound enquiries and convert them to customers. Telephone/call centre customer service experience OR general sales experience. Manage enquiries and inbound sales calls, providing excellent service.

A leading used car supermarket in the UK is seeking a full-time Call Agent in Watford. Offering competitive salaries with uncapped commissions and opportunities for career growth.

A leading home innovations company is seeking a Customer Service Agent in Rainham, Essex. The ideal candidate will possess a strong background in customer service with a minimum of 2 years in a contact/call center. Responsibilities include troubleshooting technical queries, processing orders, and re

Being the first port of call for potential Tenants and Landlords during the rental process. Get notified about new Real Estate Rental Agent jobs in.

Job Title: Call Center Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a call center representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Company Name: Logic 360 Ltd Job Opportunity: Customer Call Agent Location: Heathrow Airport Employment Type: On-going Working Shift Patterns: Varied days between Monday – Sunday Working Hours: 40 – 45 hours per week (06:00 – 15:30, 08:00 – 17:30, 10:30 – 20:00 & 13:30 – 23:00) Salary: £12.80ph (Weekly pay) Job Description: We are currently seeking highly motivated, enthusiastic and customer focused individuals to come and join our team. The successful candidate will be responsible for delivering a first-class service to customers when collecting and/or delivering rental vehicles. You will be responsible for the delivery and collection of rental vehicles directly from customers’ homes, places of work or other chosen destinations. Key Responsibilities: Dealing with inbound & outbound bookings Handling customer queries via telephone & email Booking vehicle collections and returns Updating and monitoring of the companies booking systems, databases etc General admin duties Requirements: Strong customer service skills Computer literate and competent using a variety of systems Good level of verbal and written communication skills Have the ability to work independently and as a team Able to work on any of the shift times above Skills: Excellent communication skills (Verbal and written) Interpersonal skills Admin and computer skills Able to adapt to fast paced and challenging situations How to Apply: If you feel that you could thrive in a fast paced environment as a Customer Call Agent and would like to take the next step in your career, we want to hear from you! Please send your CV to or apply through our website at

Have you travelled Latin America extensively? Are you looking to take the next step in your Travel & Tourism career? Do you have 1-2 years' Travel industry experience and looking to join a company that is committed to your personal development and growth? If so, say hello to your dream travel job! This is a fantastic opportunity for a well-travelled Travel Specialist with a passion for LATAM to join a luxury tour operator in the City of London. As a LATAM Travel Specialist you will be responsible for putting together tailor-made itineraries to Latin America. JOB DESCRIPTION: Creating bespoke tailor-made itineraries to Latin America Support and build relationships with travel agent partners (B2B focus) Provide a high level of service ensuring that clients receive an exceptional experience and maximise revenue Promote products to clients to meet targets and KPIs Offer expertise, advice and knowledge to our Travel Agent partners and customers about destinations, airlines, ground arrangements, etc. Promote and sell both air and ground products in order to meet clearly defined and established targets Ensure quality control for all documentation sent to clients, ensuring the content is accurate at all times EXPERIENCE REQUIRED: Well-travelled to Latin America including Argentina, Brazil, Ecuador, Peru, Costa Rica, Chile, Bolivia, Honduras, Galapagos Island, Mexico, Paraguay and Guatemala. Experience of tailor making itineraries to South America is an advantage but not essential. Exceptional communication skills, both oral and written. The ability to prioritise workload, demonstrating good organisational skills. Working knowledge of a GDS is an advantage but not essential The Package: The successful candidate can expect a competitive starting salary (depending on experience) Uncapped Commission Monday - Friday; 9am - 6pm Fully remote INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details

Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers

Role: Call Centre Agent Location: Hertford Salary: £25,000 per annum Hours: 09:00 to 17:00 Monday to Friday About the Role We are currently recruiting for a Call Centre Agent to join a busy and growing contact centre team based in Hertford. This is a full time office based role focused on recovering unpaid service charges and ground rent arrears while delivering a high standard of customer service. You will be working within agreed service level agreements, ensuring cases are handled efficiently and clients are kept informed throughout the process. This role would also suit candidates searching for positions such as Contact Centre Advisor, Customer Service Advisor, Collections Agent, Call Handler or Client Support Administrator. What You’ll Do • Manage inbound and outbound calls in a professional and timely manner • Recover outstanding payments accurately and within set timeframes • Provide clear and efficient updates to clients on case progress • Handle customer queries via phone and email • Process card and cheque payments securely • Follow established processes and guidelines to achieve successful outcomes • Work towards individual and team targets on a daily basis • Prepare and issue Section 121 notices where required • Maintain accurate records and report updates to management What We’re Looking For • Previous experience in a call centre, customer service or collections role • Excellent communication skills and a confident telephone manner • Strong organisational skills with the ability to manage workload effectively • High attention to detail and accuracy • Comfortable using internal systems and databases • Ability to work both independently and as part of a team • Target driven with a proactive approach to tasks Who Might Suit This Role This role would suit individuals with experience as a Customer Service Advisor, Call Centre Agent, Collections Advisor, Account Handler or Client Support Assistant. Experience within financial services, property management, housing or office based customer support roles would be particularly relevant. Why Join • Competitive salary of £25,000 per annum • Salary review every 6 months • 25 days annual leave plus bank holidays • Stable Monday to Friday working hours • Supportive team environment with clear processes in place • Opportunity to develop within a structured contact centre setting If you are a motivated and detail focused individual looking for a new opportunity in a contact centre environment, we would be keen to hear from you

Call Centre Manager A dynamic, fast-growing subscription-based entertainment company operating in the prize draw and rewards sector. The business offers everyday excitement through a range of high-value prizes, access to thousands of rewards, and exclusive digital content. Role Overview The Call Centre Manager leads our customer support and sales team in a fast-paced environment. The role drives performance against clear targets, optimises conversion and retention, manages productivity and ensures a consistently strong customer experience. This role is accountable for delivering team sales and retention targets, and for using data and performance management to hit operational and commercial KPIs across our multi-country customer support operations. Success is measured through performance data, sales outcomes and operational efficiency. Key Responsibilities Team Management & Leadership - Lead, manage and motivate call centre agents to deliver consistently strong performance against defined targets Set clear expectations for productivity, sales performance, and service standards Conduct regular performance reviews, coaching sessions, and call listening to improve individual and team outcomes Hold team members accountable for meeting KPIs and performance standards Support recruitment, onboarding and structured training of new agents Build a performance-driven culture focused on results, accountability and continuous improvement Take ownership of team structure, including hiring, performance management, and exiting underperformance where required Sales Performance & Target Delivery - Own delivery of team sales, retention and revenue targets Drive sales, retention and upgrade performance across all customer interactions Ensure agents actively identify and convert opportunities during inbound and outbound contacts Monitor conversion rates, revenue per agent and sales quality on a daily and weekly basis Implement structured coaching to improve objection handling, closing rates and customer engagement Work closely with Marketing and CRM teams to maximise campaign effectiveness and commercial outcomes Manage performance against clearly defined sales and retention KPIs, taking corrective action when targets are not being met Operational Oversight - Manage daily call centre operations across both office-based and remote teams in multiple countries Ensure staffing levels, scheduling and coverage align with demand and business priorities Monitor key performance indicators, including: Sales conversion rate Revenue per agent Retention rate Call volumes Customer satisfaction Response times Identify underperformance quickly and implement corrective action Resolve escalated customer issues or complaints efficiently Maintain clear ownership of operational performance and cost efficiency across the function Performance Monitoring & Data Management - Use performance data to manage the operation proactively Analyse trends in customer behaviour, sales performance and productivity Produce regular reporting on operational and commercial performance Identify performance gaps and implement targeted improvement plans Drive continuous improvement in efficiency, conversion and customer outcomes Own performance dashboards and ensure decisions are driven by data rather than assumptions Decision-Making Authority - Authority to recruit, manage performance, and exit team members in line with company policy Responsibility for delivering operational and commercial performance targets Authority to implement process, staffing, and workflow changes to improve performance Ownership of day-to-day operational decisions across the call centre function What We Offer Competitive salary (Circa £60,000 base, up to £70,000 OTE) Performance bonus and commission pay 31 days holiday per year, including public holidays Working hours Monday to Friday (standard business hours with an early finish on Fridays) Company pension Multiple company events each year and regular team rewards Additional company benefits including lifestyle discounts and rewards TPBN1_UKTJ

Engineering Services Manager £70-80,000 Salary Facilities Management (Client-Side) Central London – SW11 Annual Bonus Private Healthcare Pension Scheme An industry leader within Property & Real Estate, operating across both commercial and residential sectors in both the UK and globally, have a requirement for an Engineering Services Manager to be based at one of their client accounts in the West London area. With the organisation managing a number of high profile commercial buildings across London & the UK, this position will be based at a prestigious mixed-use development in South West London area, comprising commercial office space, retail, R&D labs as well as a residential element. Reporting into Head of Technical services as well as working alongside the larger Property team, the role will help act as the conduit between senior stakeholders, tenants and the various FM service partners to deliver a best-in-class experience across the estate. Guideline base salary for this position is circa £70-80,000 depending on experience, with package comprising discretionary annual bonus, healthcare and pension scheme. Candidates will be fully qualified in either electrical or mechanical engineering, ideally having served a full apprenticeship, and with at least five years of managing Mechanical, Electrical and HVAC services within similar commercial environments as a contract or technical / engineering manager. This could be either for a similar managing agent, or on the FM service provider side. Along with core engineering qualifications, additional training such as IOSH, NEBOSH, ILM, or engineering body membership will be useful. Particular working experience will include the following: · Compliance with all current legislation and recommended standards. Verify contractors risk assessments are up to date and appropriate to building and maintenance tasks. Ensure all written scheme is up to date. Ensure contractors emergency lighting log records up to date. Management of water treatment regime ensuring that water treatment manuals are up to date. Manage status of lift inspections and report via lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. · Provide day-to-day technical and operational support to building managers and occupiers. · Management of the permit to work system and check method statements where appropriate. Liaise with building management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupiers operation. · Review occupier license applications. Review and comment on drawings, specification and reports submitted by the occupiers and advise the landlord accordingly of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved license for alteration. Carry out random inspection of fit-out works and report, liaise on findings as necessary. · Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review concept ppm sheets / reports and investigate as necessary. Carry out random inspections of ppm / reactive works completed and in progress. · Preparation and management of engineering service charge budgets, to include procurement as per company policies. Budget control, preparation of relevant specification, raising orders/instructions/ contracts and verifying (processing) invoices. To develop, implement and manage environmental and energy conservation programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary. · Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to m & e minutes. · Implementation, management, and development of the concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement, and maintain site-specific plant replacement programme. In conjunction with budgetary control. (plant life cycle asset management). · To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Prepare contract documentation to include: - tender documents, agreements and specifications. Manage tendering procedures. Analyse tenders. Undertake post tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion. · To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation. Report on any tenant relationship related issue. Report any issue that could or will involve the HSE or EHO. · To ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable. · Set up new utility contracts for handed over buildings and public realm as required. · Conduct monthly utility recharges via billing platform. · Report on energy usage as per reporting requirements. · To ensure that the property's electronic security systems are fully operational and maintained as per the manufacturer's guidance and current best practice. Report on any concerns relating to plant operation. Liaise with the systems department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. Ensure maintenance contracts are in place. · To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the board and detailed in the operations manuals. · Ensure adherence to companys pathway to net zero carbon. This is a fantastic opportunity to work for a leader within commercial property & real estate, as well as being based outside of Central London - the location of the role is ideal for those perhaps based in South London & Surrey area who seek something closer to home. On a vibrant and varied estate, you will experience more than purely commercial office maintenance and across a large campus, offering the chance for personal development and furthering your experience within the built environment. The organisation have a number of very high-profile buildings under management across London and the UK as a whole, with freedom of movement internally - as such there are always opportunities to grow and develop, either on the building you join or through promotions to other existing or new client accounts. An opportunity not to be missed for a technically minded and customer focused engineering manager keen to further their career within the commercial built environment

Overview We are seeking a motivated and customer-focused Inbound Sales & Customer Service Agent to join our team supporting Center Parcs, a leading provider of holiday packages across Europe. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales. This is an exciting opportunity to work in a dynamic environment where you can develop your skills, progress your career, and be rewarded for your achievements. Location: Hybrid position available - Head Office in Canary Wharf, London Salary/Rate: £27,768pa + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On-target earnings of £5,000 per annum (Commission is not part of contractual remuneration and is subject to change). Reports to: Team Manager Hours: Full-time, 37.5 hours per week. Shifts between 8am-8pm Monday-Friday, 8am-4pm Saturday, and 9am-4pm Sunday. Includes one weekend day every other week, with a weekday off in lieu. Responsibilities As an Inbound Sales & Customer Service Agent, you will: Handle incoming calls for both sales and service inquiries. Process service requests using the client's application system. Generate sales by understanding customer needs and creating desire for products. Manage bookings, including cancellations, modifications, and confirmations. Upsell additional products, services, and extended stays. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To succeed in this role, you will need: Fluency in Danish and English (essential). Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A customer-centric mindset, aiming to surprise and delight in every interaction. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your typical day will involve: Engaging with customers over the phone to provide exceptional service and meet their holiday needs. Identifying opportunities to upsell and cross-sell additional products and services. Managing bookings and resolving customer inquiries efficiently. Collaborating with your team to meet performance targets and maintain a high-performance culture. Participating in training sessions to enhance your skills and product knowledge. Benefits We offer a comprehensive benefits package, including: Uncapped Commission: Rewarded for sales results, with on-target earnings of £5,000 per annum. Training & Development: Full product, system, sales, and customer service training provided. Career Progression: Opportunities to advance to roles such as Social Media, Guest Relations, Outbound, Trainer, Quality Support Executive, or Team Manager. Health & Wellbeing: BUPA Life Insurance Scheme, eye test vouchers, and access to Perkbox. Workplace Perks: Recently built premises, staff room with refreshments, and a smart casual dress code. Corporate Discounts: Discounts on hairdressing, gym memberships, restaurants, and bars. Holidays: 20 days annual leave plus an additional day per year of service (up to 5 days), plus bank holidays. Community Engagement: Involvement in local charities and fundraising events. Additional Benefits: Recommend-a-friend scheme, NVQ qualifications, and apprenticeship opportunities. Additional Information Please note that any offer of employment is subject to satisfactory checks from the Disclosure and Barring Service (DBS) for criminality and financial probity. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are a Danish-speaking professional with a passion for customer service and sales, we would love to hear from you. Join our team and take the next step in your career today! TPBN1_UKTJ