Complaints handler jobs in South Croydon

Our client, a well-established and hugely-successful business in the Financial Services industry is seeking a Complaints Handler to join their Customer Service Team on a full-time, permanent basis

Handling complaints in a timely manner, from initial contact through to resolution * Keeping customers updated throughout the process * Liaising closely with operational teams * Ensure that issues ...

You will embed empathy into our complaints process and deal with escalations in a calm & respectful way. You will coach the wider Operations Team on how to deal with complaints effectively; helping ...

Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type : 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP Job role ...

Job Title - Senior Complaint Handler Department - Customer Service Location - Croydon - Hybrid - 3 ... Respond to customer complaints in an efficient and professional way. By means of investigation and ...

Complaints Handler Our client, a reputable organisation in the financial services industry, is seeking a dynamic and customer-focused Complaints Handler to join their team. As a Complaints Handler ...

As a Part-Time Customer Service/Complaints Handler, you will be responsible for effectively managing complaints in accordance with both FCA and insurer guidelines. Your main focus will be ...

They are looking for an experienced complaints handler to manage escalated complaints. The role is busy - you will respond to and resolve all complaints received in an appropriate manner - whether by ...

Review complaints related to Venture Capital products like VCTs and EIS schemes and DB pension ... Experience as a case handler * Excellent attention to detail and accuracy. * Ability to work within ...

Motor Trade Assistant HandlerPIB Insurance are looking to recruit an Assistant Account Handler for ... Identify, report and resolve:- Breaches / complaints / E&O and to Respond positively to QA * Other ...

Handle any complaints in accordance with company procedures and regulatory requirements * Achieve ... Corporate Account Handler, SME Account Handler, Commercial Account Handler, Broker, Insurance ...

Oversight of and support to complaints handlers, handling complaints in rare cases as appropriate. * Compliance Function ad-hoc strategic or operational projects as requested. * Record keeping in ...

... complaints * Negotiating settlement of third-party claims * Proactively managing a caseload ... claims handler * spoken and written communication skills * understanding of: -Traffic Act ...

... Handler. Salary: Up to £100k (dependant on experience) plus extensive benefits Permanent ... Support the Customer Service team with complaints; particularly complaints involving the FOS

Client Account Handler London Salary dependent on experience 35hr working week - Tuesday, Wednesday ... Handle any complaints in accordance with company procedures and regulatory requirements. * Achieve ...

... Handler. Salary: Up to £50k (dependant on experience) plus extensive benefits Would you like to ... Support the Customer Service team with complaints; particularly complaints involving the FOS

Review complaints related to Venture Capital products like VCTs and EIS schemes and DB pension ... Experience as a case handler * Must have a level 4 qualification within Pensions and Investments

A Progressive, expanding organisation based in Slough is looking for a Complaints Specialist. Previous complaints handling & case management experience is essential Key responsibilities * Respond to ...

TCC has an urgent requirement for a team of experienced Diploma Level 4 qualified Complaint Handlers for an ongoing project investigating suitability of advice complaints on pensions and investments

... Handler. Salary: Up to £50k (dependant on experience) plus extensive benefits Would you like to ... Support the Customer Service team with complaints; particularly complaints involving the FOS

Complaints Manager - Slough 40-42k plus car and great benefits. Hybrid working You will be ... Demonstrable experience in managing a team of complaint handlers/ team leaders from initial receipt ...

Identify complaints and refer to the necessary complaint handler. * Dealing with queries by email, telephone and in person ensuring that all SLAs are adhered to. * Required to be a referral point ...

Carry out reviews to ensure complaints are handled within guidelines and timescales and that ... Demonstrable experience in managing a team of complaint handlers/team leaders * Have experience of ...

... complaints within the required timeframes, balancing fair outcomes for customers and commercial ... handlers/team leaders Have experience of turning around under performing teams and managing a ...