This role requires excellent stakeholder management, data analysis and problem-solving skills, ownership as well as real understanding about our customers' experience. PerfectDraft UK Here at ...
FP&A Manager £75-80K (20% Bonus) Central London (Hybrid Working) My client is a fast growing Real ... Work with the accounting team to verify customer level actuals have been loaded into Anaplan on a ...
Be able to analyse problems, think creatively and make effective decisions in the appropriate ... customers, and always pushes for the right outcome, whatever financial journey they're on. As an ...
Track and analyse customer performance against SLAs and KPIs, preparing and presenting actionable insights during meetings and calls. * Upselling and Initiative Introduction: Identify growth ...
... and analytics tools, Regtech, ESG screening, and portfolio monitoring. Allfunds remains the sole ... Presently, we are seeking for a Customer Service Specilaist for our DATA Division for Allfunds ...
Customer Success Manager - European Power Transmission System Operators (TSO) Location: Remote ... and analysis of existing clients and reporting to Marketing. • Formulation of quotations and ...
You'll own end-to-end management, production, delivery and analysis of all BAU Campaigns. Working with the Junior CRM Specialist and CX Executives you'll ensure emails and SMS campaigns are delivered ...
Conducts root cause analysis for escalated complaints, identifying underlying issues and implementing corrective actions * Monitors customer satisfaction levels and takes steps to address any ...
We are relentless in protecting our customers and we believe that the unique ideas of every member ... Experience as a Security Incident Responder or SOC analyst/manage * Ability to work under pressure ...
... GDP CRM products development and manage the portfolio of high business value digital and data ... Strong problem analysis, negotiating and influencing skills. * Should have a proven track record of ...
Performance Analysis * Regularly report on key metrics, identify areas for improvement, and implement learnings to enhance future campaign success. What we are looking for: * Experienced CRM & ...
Customer Satisfaction Associate Salary: £32,674 to £37,944 per annum, dependent on skills and ... Driving root cause analysis and corrective actions to a satisfactory close relating to upheld and ...
Maintain and enhance existing CRM solutions by analyzing user feedback and implementing necessary updates. * Integrate MS Dynamics CRM with other banking systems and third-party applications to ...
Play a pivotal leadership role within the wider Grocery team; supporting on delivery of overall sales strategy,promotional analysis, customer relationships and bringing the category story to life ...
They will also oversee the implementation of promotional plans and be the "go-to" for continuous insight and deep-dive analysis. The Senior CRM & Digital Manager will be the project lead with all our ...
Analyze customer data to track success metrics, identify trends, and report on customer health. * Collaboration: Work closely with cross-functional teams, including Sales, Product, and Support, to ...
... analysis, exchange, reporting and compliance at every stage of the investment lifecycle. About the ... To further our commitment to providing exceptional experience for our customers, we are looking to ...
Customer Success Manager (Italian Speaker) "Key influential member of the brand protection team ... and analytical skills. · Excellent time management skills and the ability to work well under ...
Data-Driven Insights: Analyse data and insights to formulate strategies that drive customer growth, success, and effective marketing strategies. * Account Strategy: Lead in setting strategic goals ...
Proficiency with support ticketing systems, analytics software, and knowledge base management tools. * Experience in setting up customer support functions from scratch * Experience working with ...
The Customer Services Executive role sits within the Customer Record Support Team. This team are ... Research and Analysis · Participating in brainstorms, internal requests and road testing to ...
... phase by analysing potential client's needs and providing technical support to our business ... customer obsessed and you always strive for the best customer experience. ✅ You are proactive ...
Monitoring and analysing feedback from resident questionnaires (received in accordance with the ... Developing and implementing customer services protocols for ensuring any remediation-related ...
... advanced analytics) to amplify business impact exponentially. The successful candidate will be ... Manage customer relationships and become the trusted advisor for the customer to work with for ...