Customer Service jobs in Brixton - Page 5Crear alertas

The ideal candidate will have experience managing large accounts (ideally having experience as a Recruitment Account Manager with a company with 10,000+ employees) able to appropriately manage relationships with key stakeholders within the client, juggle multiple different live search mandates in different areas of their business as well as have ambitions and/or past experience of managing people under them. Responsibilities • Work cross functionally within the client to communicate with all stakeholders in customers' success, • Build and manage multiple candidate searches (often upwards of 10 at a time) across different geographies and different areas of their business, • Make visits to our client to identify opportunities for growth, • Handling both the client side and candidate side to ensure smooth closing of placements, • Manage all reporting about the customers' account to be shared with senior leadership Qualifications • Previous account management experience of a company with Public Companies (ideally Fortune 500), • Previous recruitment delivery experience in both technical and non-technical roles at VP level and upwards, • Articulate and well accustomed to a client facing role

Magnus & Wolf are delighted to be partnering with a leading Cybersecurity platform, who're seeking an experienced professional to join their expanding team as a Renewals Account Manager. • Renewals Account Manager, • £60,000 + bonus, • London – Hybrid working The Role • Take ownership of customer renewals, developing smart, value-led strategies to retain and grow existing client accounts., • Work across internal teams to ensure seamless contract management and proactive client engagement ahead of renewal milestones., • Use data insights and strong relationship management to identify upsell opportunities and minimise churn., • Act as a customer advocate, ensuring long-term satisfaction and alignment between solution delivery and business goals., • Collaborate closely with sales and customer success to enhance client experience throughout the lifecycle. The Person • Proven experience in software renewals, account management, or customer success within a tech, SaaS, or IT services organisation., • A commercial mindset — you thrive on hitting targets, protecting revenue, and delivering exceptional customer outcomes., • Excellent communicator with the ability to navigate complex contracts and negotiate win-win solutions., • Technically confident and comfortable discussing software licensing, product functionality, and value propositions., • Motivated, structured, and team-oriented, with the drive to contribute to a culture of continuous improvement.

Account Manager – Internal Communications £40-50,000 DOE London based - full time - 1 day a week in office minimum You must have agency experience The Internal Communications Division is seeking an experienced Account Manager to join our growing team. In this role, you will work across a diverse portfolio of clients spanning multiple sectors, including financial services, pharmaceutical, and beyond. Reporting to the Internal Communications Lead, you will play a key part in delivering strategic communications programmes that drive employee engagement and organisational impact across complex, large-scale businesses. Key Responsibilities • Support the Internal Communications Account Director and wider team in delivering client projects and campaigns, • Build and maintain strong stakeholder and client relationships, ensuring exceptional service delivery, • Manage project timelines, deliverables, and communications briefs from inception through completion, • Oversee events management, including both in-person and online experiences, • Manage project budgets, coordinate external suppliers, and allocate internal resources effectively, • Develop compelling written content and creative briefs that drive engagement Experience and Knowledge • Proven experience in internal communications and employee engagement, preferably within large, complex organisations, • Global business experience is advantageous, • Demonstrable experience in client and stakeholder management and relationship development, • Strong understanding of the creative development process, • Must have agency experience Skills and Attributes • Excellent copywriting and editing skills with a genuine passion for storytelling and clear communication, • Ability to write effective creative and design briefs, • Proficiency with multimedia technologies, including intranets, social platforms, SharePoint, email platforms, and content management systems, • Data-driven mindset with the ability to use analytics to measure and improve communications effectiveness, • Capability to manage multiple projects and priorities under pressure whilst meeting tight deadlines, • Professional and credible presence with strong communication skills at both strategic and operational levels, • Excellent time management and project coordination abilities, • Demonstrated capability to contribute meaningfully to project and programme development Due to a high volume of applicants, we are unable to respond to everyone. We will get in touch if you are successful in your application.

We’re hiring for a fast-growing FinTech business backed by a leading global financial institution. This is a high-performance commercial role for someone looking to build a long-term career in the financial markets — with genuine ownership, uncapped upside, and early-stage equity. The Role You’ll be responsible for originating and developing relationships with senior decision-makers (CFOs, Treasurers, Heads of Finance) at medium to large organisations. This is a hybrid role combining new business generation, consultative sales, and relationship development. You’ll build your own revenue stream within the business, supported by experienced leadership, strong infrastructure, and a broad product offering. What You’ll Be Doing • Generating new business opportunities through outbound activity, • Engaging senior finance stakeholders across treasury and cash management, • Understanding client challenges and positioning solutions in a consultative, value-led way, • Selling across a broad product set including execution, cash management, and treasury solutions, • Building long-term client relationships that generate recurring and residual revenue, • Expanding accounts over time as client needs evolve What We’re Looking For • Strong communicator with commercial drive and resilience, • Comfortable engaging senior decision-makers, • High sense of urgency and accountability, • Coachable, ambitious, and motivated to succeed, • Interest in financial markets, • Prior financial services experience is helpful, but not essential What’s On Offer • Competitive base salary, • Uncapped commission (c.30%), • Early-stage equity via share options, with milestone-based upside, • Ability to pitch globally, • Access to bank execution and institutional-grade liquidity, • Clear progression in a meritocratic, high-growth environment If you’re looking for a role where you can build something meaningful, own your results, and be rewarded accordingly, we’d love to hear from you. Apply via LinkedIn or message directly for a confidential conversation.

Paid Media Account Manager 3-month contract | Hybrid (3 days p/w in Soho) £250–£300 per day | IR35 TBC Independent performance marketing agency looking for an experienced Paid Media Account Manager to support client delivery across PPC and Paid Social. Hands-on management of high-performing paid media campaigns, primarily PPC, with exposure to Paid Social and additional channels where relevant. The role requires strong technical execution, an understanding of how channels work together, and the ability to manage budgets and performance against clear commercial targets. Key responsibilities: • Own and optimise PPC-led paid media campaigns across multiple clients, • Manage budgets (£50k+ monthly) in line with agreed performance strategy, • Work closely with senior stakeholders to deliver against ROAS, CPA and revenue targets, • Line manage and support junior team members, including QA and development, • Maintain regular client communication and performance reporting, • Contribute to wider team initiatives such as testing, automation and process improvement Required experience: • 3+ years in PPC-focused paid media roles (majority PPC), • Proven experience managing £50k+ monthly budgets, • Strong ecommerce performance track record (ROAS, CPA, revenue), • Experience developing junior team members, • Comfortable working in a fast-paced agency environment Skills Needed: • Strong analytical and numerical skills (Excel essential), • Solid understanding of the wider paid media ecosystem, • High attention to detail and strong communication skills, • Google Ads scripts or automation experience a plus, • Additional languages beneficial

Account Manager – Property Marketing Central London £30,000–£40,000 We’re working with a well-established property marketing agency in Central London that’s looking to bring in a talented Account Manager to support the delivery of creative, strategic marketing campaigns across the property and built environment sector. This role is ideal for an Account Manager who enjoys being hands-on, thrives in a fast-paced agency environment, and wants to grow their career within property marketing. You’ll work closely with senior team members to help manage client accounts, coordinate campaigns, and ensure projects run smoothly from briefing through to delivery. The role will involve: • Supporting the day-to-day management of property marketing accounts, • Acting as a key point of contact for clients on ongoing projects, • Coordinating internal teams including creative, digital and production, • Managing timelines, briefs and budgets to ensure seamless delivery, • Assisting with campaign planning across brand, digital, social and print, • Helping to maintain strong, long-term client relationships What we’re looking for: • Experience in an account management role within marketing, creative or property-related agencies, • A strong interest in property, placemaking and brand storytelling, • Excellent organisation and communication skills, • Confidence juggling multiple projects and deadlines, • A proactive, solutions-focused mindset with attention to detail Why consider this opportunity? • Central London location with flexible working options, • Salary of £30,000–£40,000 depending on experience, • Exposure to high-profile property and real estate projects, • Clear progression and development within a specialist property marketing environment, • Collaborative, creative culture with experienced industry professionals If you’re looking to deepen your experience in property marketing and take the next step in your account management career, we’d love to hear from you.

Account Manager - Cisco/Microsoft Partner - IT Solutions Hybrid – 3 days/week in London £40,000–£50,000 basic + Double OTE + Accelerators Permanent | Full-Time Are you a relationship-led sales professional with a track record of closing deals in managed services, professional services, or licensing? We’re supporting a high-growth tech business building out their commercial sales team as they grow 20% year on year. This is an exciting opportunity for an Account Manager with 1-5 years of experience, looking to take their next step into becoming a £1,000,000 GP billing AM with a fast track to leadership opportunities. The Opportunity • Manage a portfolio of commercial accounts, • Inherit legacy relationships and leads from major tech partners, • Access regular campaign-based new business activity with rich lead lists, • Supported by specialist sales overlays, presales, and a sales support function, • Hybrid working (2 days/week in central London) with a collaborative, high-energy team culture What You’ll Be Doing • Building trusted relationships across mid-market and enterprise clients, • Driving new business from both inbound and campaign-led opportunities, • Working closely with solution experts to position value-led offerings in: Managed Services, Professional Services, Licensing (Microsoft & Cisco ecosystems), • Taking ownership of revenue targets and contributing to team growth What’s in It for You • £40K - £50K base salary depending on experience, • OTE is double your base + accelerators, • Hybrid working, with strong team culture and autonomy You’ll Bring • A strong background in relationship-led B2B sales, • Experience selling IT/Managed services and professional solutions, • Comfort operating in a hybrid role: part account management, part new business, • Willingness to commute to London 3 days per week and be part of a tight-knit team

This is an opportunity to join a growing Design consultancy with an impressive client list, in a hands-on Account Manager (SAM) role, working across luxury, hospitality, and residential clients. Sitting at the heart of the studio, you’ll play a key part in shaping how projects are delivered and how the agency continues to evolve, with real scope to put your stamp on the work and the way the studio operates. You’ll be responsible for managing multiple branding, digital, and print projects end-to-end, acting as the main point of contact for clients while working closely with designers, strategists, web teams, and external suppliers. From briefing the studio and steering creative output through to supporting cost proposals, pitches, and award submissions, you’ll ensure work is delivered on time, on budget, and to a consistently high standard. This role requires confidence in client-facing situations, strong communication skills, and the ability to balance creativity with commercial awareness. Experience within, or a strong interest in, luxury, hospitality, or residential/real estate sectors is essential, along with a solid understanding of branding projects, print production, and web development processes. For the right person, it’s a chance to help shape the future of a creative agency and grow alongside it.

Client Liaison Centre Manager with Events - Incredible Offices - Central London - £40k-£45k + Bonus Scheme & Benefits We are on the hunt for a highly organised, client focused individual, with exceptional communication skills and experience coordinating in-house client events, to join a world class corporate hospitality provider based in Central London, running one of their luxurious buildings as a Client Liaison Centre Manager. The proactive professional will ensure that the company’s award-winning service is delivered to their clients, through extensive liaison with clients and producing fabulous in-house events for the clients to enjoy. We’re looking for talented individuals who have operational experience in client facing roles; individuals who can help drive the business forward, who have inspirational management / leadership skills and who thrive when building excellent business relationships with clients. The organisation: The successful candidate will join a vivacious organisation, with sites around Central London. Our client recognises and rewards their employees; they identify and admire ambition and are committed to providing opportunities for professional development and career growth. Key responsibilities as the Client Liaison Centre Manager will include: • Client services management - ensuring exceptional standards of service are delivered at all times and that the high standards of the centre are continually maintained, • Undertaking extensive client communication and interaction, ensuring client onboarding and off-boarding processes are seamless, • Facilities management, • Coordinating fabulous in-house events for clients (lunches, drinks receptions, themed events and meetings etc), • Leading and inspiring your team, • Proactive problem solving - resolving issues with speed, empathy, professionalism and decisiveness, • Ensuring operational efficiency - undertaking regular building checks to ensure the centre is as it should be at all times, • Maintaining the safety of the building, ensuring the FM is covered and continually updated and that Health and Safety regulations are adhered to and records maintained, • Attending regular operational meetings and reporting to Ops Director on site performance and operational matters, • And more! What we’re looking for: • Previous experience in similar operational roles in service-led operations role in a client facing environment, • Demonstrable interest and experience in coordinating events, • Ability to build strong relationships at all levels of the business acting as an intermediary between departments when needed, • Exceptional standards of customer service, • Experience with facilities coordination/management is advantageous, • Good leadership qualities, • Ability to work in a fast-paced and business focused environment, • Highly organised nature, • Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way, • Proactive problem solving skills and excellent attention to detail and accuracy, • Professional and motivated with corporate presentation and pride in own appearance, • Ability to deal with any building issues or emergencies, if they arise Interested in this great Client Liaison / Events role? If this sounds like the perfect role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP - Client Liaison Centre Manager - London’

Blue Legal is working with a leading international law firm to recruit an experienced Client Relationship Manager to support its Financial Institutions client portfolio. This is a high-profile role sitting within a collaborative business development function, partnering closely with senior lawyers and global client teams. This role will play a critical role in supporting the team during a busy period on a 12 month FTC. The Responsibilities: • Partner with senior stakeholders to identify growth opportunities through client insight, market intelligence, and data analysis., • Support the development and execution of tailored client strategies, ensuring clear objectives and measurable outcomes., • Drive proactive business development activity aligned to sector priorities, including cross-selling and new workstream identification., • Contribute to opportunity planning, sales cycle management, and pursuit activity for high-value mandates., • Build and maintain strong relationships with key client contacts, both independently and alongside senior lawyers., • Coordinate and prepare materials for client meetings, including presentations, reports, and follow-up actions., • Manage and support pricing discussions, panel submissions, and fee proposals in collaboration with internal specialists., • Facilitate structured client feedback and ensure insights are translated into meaningful actions., • Share relevant client and sector insights internally to improve collaboration and knowledge flow. The Candidate: • Strong experience in client relationship management or business development within legal or professional services., • Exposure to financial institutions client or regulated sectors., • Confidence working with senior stakeholders in a matrix environment., • A data-driven approach to client strategy and decision-making., • Excellent communication and relationship-building skills. Please e-mail your CV and covering letter in the strictest confidence to Once you have sent your CV, feel free to telephone me on 0207 118 3003. Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. For more positions like these, check out our website at or follow us on Twitter for the widest range of roles across the entire professional services sector @bluelegalrec

Account Manager – Coffee & Food Service Location: Shoreditch, London (Hybrid) Salary: £50,000 – £70,000 Base + Bonus Sector: Coffee / Food Service / FMCG The Opportunity: You know coffee. You know customers. Now grow something special. This is a rare opportunity to join a premium, values-led coffee business with deep roots and massive ambitions. Our client has been a staple in the coffee world for more than a century, and their UK presence is currently in "hyper-growth" mode—doubling revenue from £12M to £25M in the last year alone. We are looking for an experienced Account Manager from the coffee world who can take ownership of a significant existing customer base and turn strong relationships into long-term growth. 🚀 The Role You won't be starting from zero. You will be handed a high-performing portfolio worth approximately £12M in existing revenue, acting as a trusted partner to major customers across the UK out-of-home and food service sectors. What you’ll be doing: • Portfolio Ownership: Managing half of the UK’s existing revenue, ensuring excellent service and strong commercial performance., • Strategic Development: Identifying growth opportunities within your accounts—optimizing volume, product mix, and long-term equipment partnerships., • Relationship Building: Connecting with decision-makers who care about quality and sustainability (think major high-street names and travel hubs)., • Brand Ambassadorship: Representing a respected global brand with authenticity and passion in their "fancy" new Shoreditch office., • International Reach: Traveling to historic roasteries in Sweden and Norway to immerse yourself in the craft and culture. 👀 What We’re Looking For We want someone on an "upward curve"—passionate, energetic, and ready to learn the company's unique way of working. • Coffee Industry Experience (Essential): You must speak the "language of coffee." Whether you’ve worked for a major player like Nestlé, Lavazza, or Illy, or a high-growth independent roastery, you understand the B2B coffee market., • The "Hybrid" Mindset: You are 50% Account Manager (nurturing relationships) and 50% Strategic Hunter (finding growth within those accounts)., • Early to Mid-Career Focus: We are looking for someone with 2–10 years of experience who wants a long-term career path rather than someone nearing the end of their career., • Commercial Acumen: You understand that great coffee is a business. You can manage a £12M+ portfolio with confidence and precision. 💷 What’s on Offer • Competitive Pay: £50,000 – £70,000 base salary (commensurate with experience)., • Bonus: A discretionary bonus scheme that values your contribution to the business., • Hybrid Flexibility: A balance of Shoreditch office days and client visits. As long as you are seeing customers, your schedule is yours to manage., • Purpose-Driven Culture: Work with a brand that values people and sustainability over just hitting "numbers.", • Travel: Opportunity to visit international sites and manage customers across the UK and Ireland.

Luxury travel consultant required for this small, expanding, award winning travel company The role is split into luxury group travel/Events and worldwide leisure travel. Salary up to £50,000 plus bonus and benefits. Hybrid role 3 days in London, 2 days from home, after passing probation Luxury travel consultants consultants duties • 50% of your time will be looking after some high profile clients, organising their UK/worldwide events and group travel Booking individual flights, number of hotel rooms, exclusive hotels, dinners, meeting spaces and activities. -The other 50% will be booking worldwide luxury tailormade travel, dealing with UHWIs, ranging from private jets, safaris, beach holidays, Adventure trips. -Booking flights using sabre Luxury travel consultants skills required -Solid background working in luxury leisure travel ideally with some groups and sabre knowledge, ideally working to targets --Able to work on a hybrid basis initially 4/5 days in the office, once you have passed probation, 3 days in the office -Happy to attend client meetings Additional information -Happy to pay up to £50,000 plus great bonus of up to a further 10k and benefits If you are interested in this exciting role please apply online or send your cv to quoting DT 60283

Customer Care Advisor (Remote / Hybrid) Salary: £25,000 to £30,000 per annum Open Positions: 10 Team4Rec is sourcing high-calibre Customer Care Advisors on behalf of our client, hiring within umbrella and contractor services. We support recruitment agencies by identifying and delivering best-match candidates for their live vacancies, and this role is a key example of that expertise. This position is advertised as remote, with hybrid working available after an initial training period, subject to individual development and performance. About the Role The Customer Care Advisor role is central to supporting contractors as they transition into and operate within an umbrella employment model. You will guide new contractors through the onboarding and learning process while providing fast, accurate, and professional support to existing contractors. This role suits candidates who are detail-oriented, customer-focused, and capable of meeting high performance standards. Shortlisted candidates must be suitable for the role and will be required to complete role-related assessments. Key Responsibilities Contractor Relationship Management • Build and maintain strong, professional relationships with contractors through consistently high service levels, • Resolve contractor queries and complaints efficiently while protecting the integrity of the relationship, • Track issues through to resolution, ensuring a positive contractor experience, • Contribute to meeting departmental SLAs across all contractor interactions, • Communicate confidently and professionally with contractors via telephone, with a focus on first-contact resolution, • Respond promptly to contractor enquiries through email and written correspondence, • Liaise effectively with internal departments to ensure accurate information sharing and seamless service delivery, • Maintain clear, consistent communication to deliver a high-quality customer experience Candidate Profile, • Proven customer service experience in a professional environment, • High attention to detail and strong organisational skills, • Excellent verbal and written communication abilities, • Willingness to learn and commitment to ongoing development, • Ability to successfully complete role-related assessments, • Reliable, professional, and suitable for a customer-facing role Working Pattern • Training: Office-based, • Post-training: Hybrid working (2 days working from home, 3 days in the office), subject to development, • Hours: 9:00am to 6:00pm, Monday to Friday, • Weekly hours: 40 About Team4Rec Team4Rec supports recruitment agencies by sourcing best-match candidates for their vacancies across multiple sectors. We act as an extension of our clients’ recruitment teams, delivering reliable, high-quality talent aligned with both role requirements and business culture. Apply today to be considered for this Customer Care Advisor opportunity.

Customer Care Advisor HENI is an international art services business working with leading artists and estates across printmaking, marketplaces for physical artworks, NFTs, publishing, digital, video production, art research and analysis. HENI is at the cutting edge of art and tech using the latest and best technologies, to make art accessible to audiences worldwide. The Role We are seeking a Customer Care Advisor to be the primary point of contact for our customers, handling all queries with efficiency and empathy. This hands-on role requires navigating a variety of challenges, while maintaining our high standards of service. This is a great opportunity for someone who is organised, proactive, and driven to get things done. As the remit of the role is fairly broad, we are looking for someone with a flexible mindset and willingness to pick up new tasks. This is a remote position, with occasional travel to our central London offices when required. Key Responsibilities • Responding to clients and handling enquiries (both technical and non-technical) in a friendly, calm, and professional manner, • Managing customer interactions via email, messaging, phone calls and social media, • Ensuring all communications with customers are consistent and recognisable, • Collaborating with our Logistics, Sales, Finance and Product teams - coordinating activities on customer issues to ensure a smooth customer journey, • Acting as the voice of the customer internally - collecting and sharing feedback, feature requests, and highlighting issues that need attention Ideal Candidate Profile • At least 2 years’ experience in customer support or client service (experience with high-value items would be particularly relevant), • Experience with logistics or operations would be advantageous, • Excellent written and verbal communication skills, • Strong organisational skills, to juggle priorities and keep pace without supervision, • Problem-solving mindset with a calm, solutions-focused approach, • Ability to thrive in a fast-paced, dynamic environment where priorities can change quickly, • Self-motivated and able to work both independently and as part of a team, • An interest in art would be advantageous but not mandatory How to Apply Please send a copy of your CV (and a brief cover letter if you wish). If you have any questions, you can contact our team via

Job title: Client & Team Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury fast-paced environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Account Manager (Maternity Cover) This long standing supplier is looking for an Account Manager to join on a maternity cover contract. You’ll be working on great product, managing established fashion retail accounts, and building strong day-to-day relationships with buyers. This is a London-based, office role (5 days per week). We’re open to experienced Account Managers and strong junior candidates ready to step up. Must have supply side/private label experience and a knowledge of production. What we’re looking for • Strong customer-facing skills and confidence building rapport with buyers, • A good commercial and cultural fit for fashion retail, • Solid Excel skills and attention to detail, • Experience working with China-based factories ideally, • 12–14 month maternity cover, with potential to extend, • Target start March/April (handover before May), • Interviews mid to end of Feb If you enjoy working closely with buyers, take pride in your relationships, and want to be part of a close-knit supplier team we would love to hear from you.

About the Company At Optimize IS, Technical Project Managers play a crucial role in driving successful Airtable implementations and integrations. They exceed client expectations and ensure technical excellence across projects. They translate complex client requirements into actionable technical plans, manage project systems, mitigate risks, and champion innovative solutions. Technical Project Managers lead cross-functional teams to deliver exceptional outcomes while building trusted relationships that support long-term partnerships. About the Role Technical Project Managers are responsible for managing technical projects, ensuring successful delivery, and maintaining strong client relationships. Responsibilities • Technical Project Management and Leadership:, • Translate business and technical requirements into detailed project plans, milestones, and deliverables., • Lead technical discovery sessions to uncover client use cases and integration needs., • Manage timelines, priorities, and resource allocations to keep projects on track and within budget., • Assess day-to-day project issues, mitigate risks proactively, and identify solutions to technical challenges., • Rally technical and functional team members to resolve issues and ensure project success. Client Relationship and Stakeholder Management: • Serve as the primary point of contact for clients during active engagements, providing clear and timely updates., • Partner with clients to deeply understand their evolving needs and propose solutions that drive business value., • Educate clients on Airtable’s technical capabilities, integrations, and best practices to ensure successful adoption., • Build strong relationships that foster client trust and repeat business. Technical Solution Scoping and Documentation: • Participate in pre-sales technical scoping calls and contribute to solution design discussions., • Develop technical scopes of work and solution architecture documentation aligned with client objectives., • Create detailed project documentation, including requirements gathering notes, process maps, data models, and interface specifications. Communication and Collaboration: • Communicate effectively with both technical and non-technical stakeholders across Slack, Missive, Airtable, and other collaboration platforms., • Document key project decisions, technical designs, and implementation details for internal and client visibility., • Demonstrate excellent communication skills in both synchronous and asynchronous environments. Quality Assurance and Delivery Excellence: • Champion quality throughout project execution, ensuring solutions meet client requirements and technical standards., • Lead user acceptance testing coordination, issue tracking, and resolution processes., • Drive projects toward successful delivery, positive client feedback, and 5-star reviews. Continuous Improvement: • Identify opportunities to improve delivery processes, documentation standards, and technical methodologies., • Provide insights and feedback to the Optimize IS team to enhance how we serve clients and manage projects. Qualifications • 2 or more years of technical project management experience, ideally in SaaS implementations, software consulting, or systems integration., • Experience managing client-facing technical projects from scoping through delivery., • Strong understanding of Airtable’s capabilities, including data modeling, automations, and interface design, or eagerness to quickly become an Airtable expert., • Ability to translate business processes into technical requirements and solutions., • Exceptional written and verbal communication skills, comfortable explaining complex technical concepts to non-technical audiences., • Proven ability to lead remote teams and manage multiple projects simultaneously., • Self-starter with strong problem-solving skills, comfortable navigating ambiguity and dynamic project contexts., • Passion for delivering high-quality solutions and building lasting client relationships. Required Skills • Technical project management experience., • Client-facing project management skills., • Understanding of Airtable’s capabilities., • Strong communication skills., • Ability to lead remote teams., • Problem-solving skills. Preferred Skills • Experience in SaaS implementations., • Experience in software consulting., • Experience in systems integration. Pay range and compensation package Compensation details will be discussed during the interview process. Equal Opportunity Statement Optimize IS is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals.

French Speaking Account Manager £40,000 plus 67% commission, medical, dental and more Office based, Central London We are a global leader specialising in hardware and software solutions which are used in industry sectors including retail, transportation and logistics, manufacturing, healthcare and more. We are now growing our Inside Sales team in Central London and are recruiting for a French speaking colleague to take on the role of French Speaking Account Manager. You will be responsible for named customer accounts and quota ownership and be involved in prospecting, managing the end-to-end sales cycle and closing business from our Regional Inside Sales Hub. This role will include dedicated engagement with customers via phone, email or other virtual channels in order to manage customer accounts and relationships across customer personas. This is an office based role all 5 days a week. We can offer an attractive package including base salary of £40,000, generous commission scheme, reward and recognition scheme and more. We invite applications from fluent French speakers with the following attributes: • Ability to develop new business and manage named accounts, • 2 years experience in B2B sales, • Fluent in French - is a must, • Experience with working towards set quota, • Strong communication skills and determination to acquire and win new business opportunities

We’re partnering with a fast-growing Chinese automotive company to hire a CRM role. • You will be responsible for covering after-sales complaint handling, CRM platforms, and call centre operations., • Automotive experience is highly desirable., • Open to speaking with candidates who enjoy building structure, improving processes, and driving customer satisfaction at scale.

ROLE OVERVIEW The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working closely with the Head of CX and the Experience Designer to embed customer-first thinking across the business. MAIN RESPONSIBILITIES Customer Insight & Analysis • Analyse customer data, feedback, journey performance and operational trends to identify friction and opportunities., • Build structured feedback loops with Customer Service, Operations and frontline teams., • Lead root cause analysis to break down recurring issues and support operational fixes., • Lead cross‑functional CX improvement projects from discovery to delivery., • Work with Customer Service, Ops, Product, Digital and Marketing to embed improvements., • Support development and adoption of CX standards and customer‑first frameworks., • Influence teams to adopt improvements using insight and evidence., • Produce regular customer insight reports., • Stay up to date on customer experience trends and technologies. Required Experience • Experience in customer experience, operations, or insight roles., • Experience leading cross-functional projects., • Experience using VoC methodologies and tools, including NPS and CSAT., • Experience working with CRM systems and/or customer journey mapping., • Experience conducting structured root cause analysis., • Strong analytical and problem-solving skills., • Ability to influence stakeholders and support change., • Strong communication and storytelling skills., • Confidence working across functions and disciplines., • Understanding of service design principles., • Customer experience, service design or human-centred design certification (e.g. CCXP, Service Design, Design Thinking)., • Customer insight, UX research, product management or digital transformation certification., • Process improvement or analytics certification (e.g. Lean Six Sigma, Agile/Scrum, data/BI tools)

Company At Lenkie, we're passionate about helping small businesses turn their big ambitions into reality. Through our innovative lending products and powerful cash flow management platform, we empower small and medium-sized businesses to succeed. We have supported hundreds of small businesses in the UK with hundreds of millions in funding. We are a friendly and collaborative team with a fast-paced and high-performing culture. We are headquartered in London but operate a remote-first culture with team members across Nigeria, South Africa, and London. We're backed by world-class investors and closed a £4M equity and £45M debt Series A investment round in January 2025. Position Overview: We’re looking for an experienced Account Management Lead to own and scale the success of our existing SME customer base. This is a senior role for someone with 5+ years’ experience in SME lending or fintech, who is able to combine their strong relationship management skills with a commercial, growth-oriented mindset. You’ll be accountable for leading the growth initiatives for our existing customer portfolio, drive world-class retention through outstanding service and product-led engagement, and elevating the Lenkie brand through targeted account-based marketing initiatives. You’ll also help shape how we drive smarter processes and automation, to improve the speed-to-delivery of our service. This role sits at the intersection of customer success, growth, and product feedback - acting as the voice of the customer internally while ensuring Lenkie delivers an outstanding post-funding experience. Key Responsibilities: Growing Our Customer Base • Own the growth of our existing customer portfolio, including driving initiatives for reactivations, referrals and churn prevention, • Identify opportunities to grow account value through repeat funding, upsell, cross-sell, and deeper product adoption, • Monitor customer health, engagement, and performance, proactively addressing customer concerns before they materialise, • Deliver a consistently world-class customer experience that drives long-term loyalty and advocacy Churn Prevention & Product-Led Retention • Work closely with customers to understand their evolving needs and friction points, • Gather structured feedback on products, processes, and experience, feeding clear insights into product and operations teams, • Partner with internal stakeholders to influence new features, improvements, and service changes that increase customer stickiness Account-Based Marketing & Brand Building • Design and execute targeted, account-based initiatives (campaigns, comms, events, or content) to deepen engagement with key customer segments, • Collaborate within Lenkie to ensure consistent, high-quality messaging across the customer lifecycle and roll-out of new product features Efficiency & Automation • Identify opportunities to automate or streamline basic service queries and routine interactions, • Help design scalable account management processes that balance excellent service with operational efficiency as our portfolio continues to grow Required skills: • 5+ years’ experience in senior account management or account management lead roles, within SME lending or fintech sectors, • Strong understanding of SME lending, customer behaviour, post-funding lifecycles, • Proven experience in portfolio growth and retention initiatives, • Customer-first mindset with strong commercial awareness and product vision, • Experienced in working cross-functionally with product, operations, credit, and marketing teams, • Comfortable operating in a fast-moving, scale-up environment, with a true ownership-mentality from managing accounts to driving strategic initiatives What you’ll get from us: • Competitive salary, • Hybrid working from our London office (Holborn), • High level of autonomy and ownership within a growing commercial function, • Opportunity to shape and improve a core acquisition channel, • Steep learning curve and clear career progression in a high-growth fintech, • Regular team and company socials If you would like to apply for this role please click through the links and send though any other relevant information to .

London, Manchester or other UK locations Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: The Data & AI team: The Data and AI revolution is changing everything. It’s everywhere – transforming how we work and play. Join Accenture and help transform leading organisations and communities around the world. Accenture Data and AI is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate and deliver value provides an unparalleled opportunity to grow and advance. Accenture’s Data and AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture’s broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data sets, so clients better understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Responsibilities: • Deliver implementation and ongoing management of the customer data platforms from various vendors., • Rapidly diagnose and understand the complexities of existing technologies, including CRM, analytics tools, marketing platforms and data warehouses., • Advise and ensure the appropriate integration strategies for clients based on their legacy technology stack., • Maintain system health, troubleshoot issues, and implement updates as needed., • Facilitate the collection, integration, and unification of customer data from multiple sources., • Ensure data accuracy, completeness, and compliance with data governance policies and regulations (e.g., GDPR, CCPA)., • Collaborate with IT and data teams to resolve data discrepancies and maintain data hygiene., • Develop and manage customer segmentation models and predictive analytics to inform marketing and sales strategies., • Partner with analytics teams to leverage advanced analytics capabilities., • Work closely with marketing teams to create personalized, data-driven campaigns., • Enable real-time customer journey orchestration/personalization through the CDP., • Monitor and optimize the effectiveness of customer engagement strategies. Collaboration and Communication: • Act as the primary liaison between stakeholders to align the CDP's capabilities with business goals on the client’s behalf, • Proactively identify and mitigate risks related to customer data management. We are looking for experience in the following skills: • Strong proficiency with customer data platforms (e.g., Segment, Treasure Data, Tealium, Salesforce CDP, Adobe Experience Platform)., • Certification in CDP technologies or related tools., • Knowledge of machine learning and predictive modelling., • Appreciation of marketing automation platforms (e.g., HubSpot, Marketo)., • Comfortable operating in matrixed organizations and comfortable being part of cross functional teams, • Strong understanding of data integration processes, APIs, and database management., • Experience with analytics tools (e.g., Google Analytics, Tableau, Power BI) and CRM systems., • Familiarity with data privacy regulations (e.g., GDPR, CCPA) and best practices in data governance., • Excellent problem-solving, communication, and project management skills. What’s in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

🚀 Customer Service Representative B2B (mobile) 📍 London 💰 Salary: £28,500 - £30,000 + 🎯 Quarterly Bonus + 💎 Company Bonus 🚗 Perks: Company Car & Full Mileage Provided About the Company A super successful food services company with a track record of growth. They operate across the UK and are known for their quirky, modern take on snacks and their standards of service. Their mission is simple: keep people happy, hydrated, and fuelled throughout their day! Due to growth, they are on the lookout for a B2B Customer Service representative to join their team. What You Will Be Doing • Working 5am – 2pm, Monday to Friday, starting and ending at your home (no need to head to the office first!), • Visiting customer sites to clean, refill, and maintain coffee and vending machines, • Making sure everything looks great, works perfectly, and is stocked with fresh products, • Handling minor repairs and reporting any bigger issues, • Using an easy system to log your tasks and keep things running smoothly, • Collecting and recording cash from machines accurately, • Delivering friendly, professional service with a smile What You Will Need to Succeed • A full, clean UK manual driving licence (you’ll be driving a company van), • B2B experience, • Being comfortable working 5am – 2pm, Monday to Friday, • Ability to pass a DBS check (we’ll help with this), • A positive attitude and great B2B customer service skills, • Attention to detail and reliability, • Comfortable working independently and managing your own schedule Benefits • £25,000 - £30,000 starting salary, • Quarter performance-based bonus & annual company-performance bonus, • Company van and phone provided, • All costs related to parking permits at your home covered, • All fuel costs covered from the second you leave home, to when you return home, • Full training and ongoing support, • 20 days paid holiday (plus bank holidays), increasing with service, • Internal development & progression, • Be part of a friendly, supportive team that values what you do

Role : Account Manager Reporting To : Head of Revenue Salary : £45,000 - £50,000 dependent on experience Working Location : Hybrid | 2 days a week in our Old Street office if London based or 2 days a month in office if outside of London Account Management | SaaS | PropTech 🏢 About Searchland Searchland is a high-growth B2B PropTech company transforming how businesses access and use property data. Our platform enables developers, land agents, planners, and infrastructure teams to identify opportunities, assess risk, and make faster, data-driven decisions. We’re building a collaborative, inclusive team in London and are looking for commercially minded people who enjoy ownership, accountability, and building long-term customer relationships. 👩 💼 About the Role As an Account Manager, you’ll own and grow a portfolio of existing customers, acting as the commercial lead for each account. Your focus will be on ensuring customers clearly understand the value of Searchland, remain engaged with the platform, and renew and expand their subscriptions over time. You’ll work closely with Customer Success, Sales, and Product to align customer outcomes with commercial success - turning strong product adoption into long-term partnerships and revenue growth. 📌 What You’ll Do • Own a portfolio of customer accounts, acting as the primary commercial point of contact., • Position Searchland’s product value clearly against customer goals, workflows, and outcomes., • Drive strong product adoption in partnership with Customer Success to support renewals and growth., • Manage subscription renewals end-to-end, proactively identifying and mitigating renewal risk., • Identify and execute upsell and expansion opportunities based on usage, maturity, and customer needs., • Lead confident, value-led commercial conversations with customers, including renewals and pricing., • Gather and relay structured customer feedback to inform product improvements and roadmap priorities., • Maintain accurate CRM records, renewal tracking, and revenue forecasting across your portfolio., • Ensure operational follow-through on contracts, renewals, and billing in collaboration with internal teams. 🎯 What We’re Looking For Essential • 3+ years’ experience in Account Management, Sales, Customer Success, or a similar commercial role., • Proven ability to manage renewals and identify account growth opportunities., • Strong communication skills with confidence in commercial discussions., • Highly organised with strong attention to detail and process., • Right to work in the UK. Nice to Have • Experience in SaaS, PropTech, or data-led platforms., • Startup or scale-up experience., • Familiarity with tools such as HubSpot and Stripe., • Exposure to property, planning, energy, infrastructure, or retail sectors. 🌱 Why Join Us? • Hybrid working: 2 days/week in our Old Street office, • Compensation : Competitive salary, salary sacrifice pension scheme, EMI Scheme, • Time off & wellbeing: 25 days holiday + bank holidays, birthday off, Christmas shutdown, HealthShield cash plan including dental, • Growth & development: mentoring, clear progression paths, £500 annual personal growth fund, • Tools & perks: MacBook and a home office contribution, • Culture: monthly socials, team lunches, bake-offs, 3 Peaks challenge, and company trips abroad when targets are hit 🌍 Our Commitment to Inclusion We are committed to creating an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We welcome applications from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic. If you require any adjustments during the recruitment process, please let us know—we are happy to support you.

Overview One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter. Designed to be more than just a place to lay your head, each suite and bedroom at One Aldwych embraces a contemporary, stylish character ready to host, cocoon and enchant. Bespoke furniture and fittings were either crafted by British manufacturers or pay homage to the sense of modern, independent Britishness that we represent. We believe One Aldwych is the hotel for Londoners at heart, wherever they might be from. For the curious minded, you have access to the finest entertainment and cultural adventures, positioned as we are on the doorstep to galleries, museums, West End theatres and the famous Royal Opera House. Our promise to you • 28 to 32 days holiday per year (increase with years of service), • Complimentary stay including a food and beverage experience, • Career planning - regular performance reviews, • £1,000 "Refer a Friend" scheme, • 50% Discount in Food and Beverage Outlets, • Cycle to work scheme or season ticket loan, • Work wear dry cleaning and meals on duty, • Discounted friends and family rates, • Employee assistance programme, • Reward programmes, long service awards and staff recognition incentives, • Private Medical Insurance, • Private Dental Cover, • Private Pension Scheme Objective: • To ensure the team assist our guests in planning and booking their One Aldwych experience, either online, over the telephone or via emails. This includes handling bedroom, food & beverage reservations and responding to incoming telephone calls to the Hotel in accordance to the One Aldwych standards. What you will bring • Our success is built on the strength of our independent spirit and the passion for high standards our employees bring and grow, • In your role heading the Reservations department you will manage all aspects of the Reservation operation and, together with your team, strive to create memorable experiences for our guests, • You will be engaging and leaving positive lasting impressions with guests and colleagues. You will be an expert in converting enquiries into bookings, • You will be able to gage detail from our guests and equally able to record and present information to all parties meticulously, • Previous experience in a similar role and in a luxury environment is beneficial Your responsibilities • Efficiently manage the smooth running of the Reservations operation and team i.e. manage the Reservations Agents to ensure that all One Aldwych standards are maintained, manage the daily workload of the team and ensure effective organization of tasks, • Assist with any issues that might arise during the course of a day, review work strategy if necessary and prioritize calls, emails, SynXis or projects (as applicable), • Prepare and host Weekly Arrivals Meeting, • Monitor Market Segments to ensure the correct assignment into all reservations, ensuring all bookings are tracked correctly for statistical purposes (company profiles, attached, travel agents attached, no bookings under default segments), • Ensure all team members comply to PCI procedures and be the main point of contact for Finance, • Have working knowledge of all hotel internal and external reservation systems (Site Minder, IDeaS, Opera, SynXis, Open Table, The Fork and InfoGenesis), • Manage room inventories, allocations, food & beverage systems to ensure optimal revenue conversion for the business, • Maintain effective communication and close collaboration with the Revenue team, • Manage all incoming calls and Room Service order taking, in accordance to LQA, Forbes and Hotel standards, etc.

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

Regional Account Manager – On Trade (IFT) Field based – with travel – London c£50k DOE + Travel + Bonus + Benefits Our client: • Founder led, high growth alcohol brand disrupting the UK on-trade with a premium, modern offering, • Challenger brand with strong momentum in one of the fastest growing drinks categories, • Focused on premium independent on-trade venues, with increasing visibility across on & off trade, • Early stage but scaling fast, with continued investment planned across the commercial team, • Offers genuine autonomy, ownership, and possibility to grow the beyond Regional Account Manager within the business The role: • As Regional Account Manager in London, you will own and grow the London territory, with a primary focus on new business, • Win new listings and build strong relationships across premium and influencer on-trade accounts, • Drive distribution, visibility, and rate of sale through high-quality in venue execution, • Act as a brand ambassador in London, working closely with operators, GMs, and route to market partners, • Balance new business acquisition with execution and repeat ordering to build sustainable territory growth Ideal candidate: • You will have proven experience within On-Trade drink sales sector, • You will be well versed dealing with premium on-trade customers, ideally having some connections within your territory, • You will be a great communicator, capable of working independently and collaboratively within your team, • Will be a driven individual, hungry to develop your career within the premium drinks industry Benefits & details: • £45k - c£50k salary dependent on experience, • Bonus, Travel + Package, • Field Based – London If you would like to apply for this exciting Regional Account Manager, please send your CV using the form on this page, quoting reference 17/17598/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Company: Loans 2 Go Ltd Role: Customer Solutions Specialist Salary: up to £36,070.52 per annum, dependent on experience and skills Start Date: March 2026, TBC Contract: Full time, Permanent Location: London SW15 Company Overview: Loans 2 Go Limited (L2G) is an industry leader in providing alternative, affordable personal loans; we aim to give lines of credit to those who mainstream lenders have neglected. We are growing and adapting fast; with over 20 years of operation nationwide, we have helped hundreds of thousands of customers and the business has transformed from a traditional high-street lender to a multi-channel, online loan provider. We are regulated by the Financial Conduct Authority and fully compliant with our obligations under Consumer Duty. We understand the importance of providing fair and transparent products and services as the key to unlocking a prosperous future for the business. We will continue to adapt, improve, and implement changes where required to improve our people, the business, and the overall quality of our customer experience. The Role: The Customer Solutions Specialist’s (CSS) primary function, within a larger Customer Solutions Team, is to optimise customer experience through proactive and effective customer engagement while combining top-class customer service, negotiation, and rapport building. Through these evidenced skill sets, a CSS will be able to find good outcomes for customers experiencing varying levels of financial difficulty, working closely with vulnerable customers to navigate their financial challenges, adhering to regulatory and company guidelines, while showing due care and diligence. You will be working with written and verbal communication mediums to deliver outstanding customer service. Please note: This role does not offer visa sponsorship. Applicants must have the indefinite right to work in the UK. What you will be doing: • Embark on a 4-6 week onboarding program, honing your skills, and deepening your understanding of our business ethos., • Champion our quality-first approach, always putting customer experience and compliance at the forefront., • Contribute to our culture of continuous improvement by providing and receiving constructive feedback., • Tackle a variety of financial scenarios with customers, applying your expertise and procedural knowledge to find effective solutions., • Embrace the opportunity to work with vulnerable customers, showcasing your sensitivity and skill., • Craft personalized customer service experiences, drawing from your rich professional background and our constructive feedback., • Forge your path to career advancement through exceptional performance. What you need to succeed: • Prior experience in account management, with a bonus for exposure to collections and working with vulnerable customers (though not mandatory)., • A passion for delivering outstanding customer service, day in, day out., • A solution-focused mindset, adept at problem-solving under pressure., • Exceptional organizational skills, meeting daily demands and deadlines with ease., • A commitment to teamwork, supporting colleagues and embracing mutual assistance., • An empathetic approach, integral to every aspect of your role., • A drive for continuous learning and self-improvement. How We Support Your Success: • Extensive training through our GradBay program., • Regular, constructive feedback to guide your growth., • Opportunities for job stretch and showcasing your abilities., • A culture of authenticity, free from scripts, where you can be yourself., • Clearly defined goals and values to steer your journey with us. Some benefits we offer: • Hybrid Working Scheme available whereby eligible employees will be working from their UK homes and the office as and when requested to do so, as per the business needs., • Performance based bonus, • Up to 33 days holiday, • Accrued Holiday Sellback Scheme, • Milestone Service Reward Programme, • Life Insurance Cover for all employees with 12 months+ service, • Incapacity Insurance Cover for all employees with 12 months+ service, • Dental Insurance Cover Shifts: 40 hours per week, Monday to Friday, with some Saturdays as per business needs, alternating weekly between 8am-5pm and 8:10am-5:10pm.

Job Title: Senior Venue Account Manager (AV Services) Location: London, UK Salary: £42,500 - £47,500 (dependent on experience) Package: Up to £55,000 with commission and bonus Job Type: Full-time, Permanent Our client is a leading provider of innovative technical production and AV solutions for the corporate events industry. They deliver exceptional event experiences across Europe, with a dedicated team offering cutting-edge services for corporate conferences, gala dinners, sporting events, and more. They are committed to delivering high-quality AV services that exceed expectations, ensuring every project resonates with the brand and engages audiences effectively. Job Role They are seeking an experienced and dynamic Senior Venue Account Manager (AV Services) to join our team. You will play a key role in managing a talented AV team at a brand-new, state-of-the-art convention centre opening in 2026. The venue features advanced AV technology, including large-format LED screens, and offers a variety of spaces to accommodate a wide range of events. As the Senior Venue Account Manager, you will be responsible for overseeing the on-site AV team, ensuring resources are optimised, and working closely with the venue’s sales and events teams to deliver outstanding technical solutions for clients. The role requires a balance of strong leadership skills, technical expertise, and the ability to build and maintain lasting client relationships. Key Responsibilities • Team Management: Lead and manage the on-site AV team, ensuring effective resource allocation and coordination with the venue’s sales team., • Client Consultation: Assist the venue’s events team by providing expert AV advice, participating in client show rounds, and offering creative solutions to enhance events., • Proposal Development: Work with the events team to develop and produce quotations and proposals tailored to clients’ needs., • Resource Management: Collaborate with the in-house team to ensure the right AV resources are identified, booked, and prepared for each event., • Relationship Building: Build and maintain strong relationships with the venue’s events team and other key personnel, ensuring seamless communication and collaboration. What We’re Looking For We are looking for a proactive, self-motivated professional with a proven track record in AV account management or as a Venue AV Manager. You should be capable of offering creative, client-focused solutions and managing teams effectively. Key qualifications include: • Experience: Proven experience as a live events AV Account Manager, Venue AV Manager, or in a similar role, with a solid understanding of corporate events., • Technical Expertise: Previous experience as an AV technician is essential, whether in a venue, as part of an AV events company, or as a freelance technician., • Sales Drive: Strong sales instincts and the ability to identify opportunities to expand client relationships and deliver comprehensive AV solutions., • Skills: Exceptional organisational and communication skills, both written and verbal. A strong command of Microsoft Office (Word, Excel, PowerPoint) is required., • Generous Commission & Bonus Scheme, • Private Medical Insurance, • Electric Vehicle Car Scheme, • Buy/Sell Holiday Scheme, • Enhanced Maternity/Paternity Leave, • Season Ticket Loans & Free Railcard, • Flexible Working Hours (subject to role requirements), • Training & Development Opportunities, • Bike2Work Scheme

Company: Avant-garde and unique, Arlettie has been electrifying crowds with its "event" sales for over 20 years. By creating exceptional events, Arlettie has established itself as the European leader in organizing unique private sales, both in showrooms and online, bringing together the biggest names in luxury at our showrooms in Paris, London, New York, and Milan. Arlettie's showrooms are designed as showcases that, each week, are adorned with the colors of prestigious fashion, jewelry, leather goods, and accessories brands. The showroom network has been expanded with the launch of an e-shop, bringing the joys of 2.0 shopping to as many people as possible. With a database of over 300,000 customers, Arlettie has developed a calendar of exclusive sales to offer its community a unique shopping experience. Missions: As an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner. A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction. Your responsibilities will include: · The organization of the sale in coordination with the brand: · Marketing and defining invitations according to the breakdown of customer files · Analysis of the product offer · Study of price positioning and product segmentation · Define the zoning and merchandising for the offer · Define the sales objectives (transformation rate and turnover) in coordination with management. Follow-up and management of the sale: · Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives. · Real-time relay with all the back-office teams (management, marketing, HR…) and field teams (floor manager and customer service). · Follow up on turnover and objectives · Implementation of correct measures after analysis of sales indicators, · Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner · Daily brand reporting • Indicator analysis and sales reporting · Reporting detailed sales statistics to the brand partner · Sales marketing report · Proposal for new operations (event dates, sale structure, location, and commission rate) Profile: Coming from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry. A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure. Smiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity. You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral).

Account Manager – Health & Social Care Communications Location: Central London (hybrid working 2/3 days in office) Salary: £35,000 - £42,000 + strong benefits Hiring exclusively via Albion Rye Associates Albion Rye Associates is partnering exclusively with a high-performing, award-winning communications consultancy to appoint an Account Manager into its Health & Social Care practice. Our client advises organisations operating at the heart of the UK health and care system, delivering strategic communications programmes that influence policy, shape reputations and drive meaningful outcomes. The consultancy is well established, growing steadily, and known for its collaborative culture, senior-level exposure and high standards of client work. To protect our client’s confidentiality, full details will be shared at first conversation. The role This is a client-facing Account Manager position with a strong emphasis on media relations, reputation management and integrated communications. You will play a key role in delivering high-quality campaigns for organisations spanning health, social care and adjacent regulated sectors. What we’re looking for: • 2+ years’ experience in PR or communications (agency or in-house), ideally within health, social care or a closely aligned sector, • A proven track record of securing national, trade and local media coverage, • Strong news sense and confidence handling issues-sensitive or reputational work, • Excellent writing skills across press releases, briefings, commentary and digital content, • Confidence working directly with clients and building trusted relationships, • An interest in the UK media, policy and political landscape, • Ability to manage multiple projects at pace while maintaining high editorial standards, • Experience mentoring or supporting junior colleagues is advantageous What’s on offer: • A competitive salary with a well-rounded benefits package, • Hybrid working from a central London office, • Clear progression opportunities within a growing, values-driven consultancy, • Exposure to senior stakeholders and high-profile health and care issues, • A supportive culture with strong investment in training and development Next steps To maintain discretion, the company name and full brief will be shared with shortlisted candidates only. If you’d like to explore the role confidentially, get in touch directly.

An exciting opportunity is now available for experienced Reservations Agents to work for a global accommodation provider based in London. The Reservations Agents will support clients accommodation needs. This position working schedule is Monday to Friday 9am to 6pm. Key Responsibilities: • Respond to incoming enquiries with regards to accommodation, • Book suitable accommodation options on behalf of the client, • Process bookings on reservations system, • Deliver a high level of service to guests, • Support guests to ensure a positive guest experience, • Deal with any issues that may arise Key Requirements: • Must have reservations experience in hospitality, hotels or corporate housing/serviced apartments, • Ability to work in a fast paced environment, • Excellent verbal and written communication skills, • Passion for customer service and delivering a positive guest experience, • Strong IT skills

Account Manager – Paid Social & PPC Location: London (Hybrid – 2 days per week in office) Industry: eCommerce Agency: Independent Digital Agency About the Role We’re working with a fast-growing, independent digital agency in London that specialises in scaling eCommerce brands. They’re looking for a proactive, commercially minded Paid Social & PPC Account Manager to take ownership of a portfolio of performance-driven clients. In this role, you’ll lead the strategy, execution, and optimisation of multi-channel paid media campaigns across Paid Social and PPC platforms, ensuring clients achieve measurable growth and strong ROI. Key Responsibilities • Manage end-to-end Paid Social and PPC campaigns across Meta, TikTok, Google Ads, YouTube, Microsoft Ads, and other relevant platforms., • Develop performance-led media strategies that support clients’ revenue and growth objectives., • Optimise campaigns through structured testing, bidding strategies, creative analysis, and data-driven decision-making., • Deliver clear, insightful reporting and communicate results and recommendations confidently to client stakeholders., • Build strong relationships with clients, acting as their main point of contact for performance, strategy, and planning., • Work collaboratively with internal teams (creative, analytics, and CRO) to deliver cohesive, high-performing campaigns., • Stay up to date with platform updates, industry trends, and best practices to keep clients ahead of the curve., • Contribute to new business support when required, offering insights, forecasts, and channel strategy recommendations. Skills & Experience • 2–4+ years of hands-on experience managing Paid Social and PPC campaigns, ideally within an agency environment., • Proven background driving growth for eCommerce brands., • Strong analytical mindset with the ability to interpret data and turn it into actionable insights., • Comfortable managing budgets ranging from £20k–£250k+ per month., • Experience with performance creative, feed optimisation, audience segmentation, and funnel-based campaign structures., • Excellent communication skills, with the ability to build trust and simplify complex data for clients., • Highly organised and able to manage multiple accounts and deadlines effectively. What the Agency Offers • Competitive salary depending on experience., • Hybrid working: 2 days per week in the London office, 3 days remote., • Strong opportunities for progression within an ambitious, growing independent agency., • Ongoing training, platform certifications, and industry event opportunities., • A friendly, collaborative, and supportive team culture. Diversity & Inclusion at Tribal Digital At Tribal Digital, we believe diversity drives creativity and innovation. We welcome people of every background, identity, and experience — because great ideas come from different perspectives. If you’re passionate about what we do, we want to hear from you — even if you don’t tick every box.

We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers - built for clients that refuse to settle. For clients ready to break through today’s complex health challenges, we’re the ones who make it happen. Fast, frictionless, and future-ready, we break down traditional communications siloes, and craft solutions that are always audience and creative-first. With the unprecedented disruption taking place in our industry today, we don’t believe in formulas: No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world. Summary of Our Role As a Social & Digital Account Manager, you'll play a central role in delivering high‑quality digital and social communications for our healthcare clients. Reporting into the Head of Social & Digital, you’ll be the engine that keeps projects running smoothly, supporting day‑to‑day account delivery, shaping digital strategies, and building trusted relationships with both clients and internal teams. You’ll bring a passion for healthcare communications, a deep understanding of digital platforms, omnichannel strategies and tactics, and a proactive, solutions‑focused mindset. Over time, you’ll take full ownership of projects, develop strategic capabilities, and contribute to the evolving digital excellence of our team. The role is full-time, permanent and hybrid with 3 days per week in our vibrant London office at King’s Cross. What You Can Expect to Be Doing: Account & Client Management • Oversee day‑to‑day delivery of digital and social tactics across client programmes., • Manage digital advertising activations, tracking, and performance evaluation., • Lead social listening and insights workstreams., • Provide clear briefs and direction to junior team members while supporting their development., • Keep clients informed with regular updates, recommendations, and progress reports., • Maintain and grow relationships with both clients and third‑party partners. Communications & Content • Contribute to the strategic planning of client communications programmes., • Build knowledge of healthcare media and advise on appropriate targeting., • Develop relationships with industry experts, KOLs, and HCPs to enhance campaign impact., • Generate high‑quality content for multiple platforms and audiences including medical, client, social, and media., • Support senior colleagues in developing proposals and presenting at client meetings. Financial & Operational Excellence • Support senior team members with budgeting, forecasting, and account profitability., • Track budgets, manage invoicing, and minimise over‑servicing., • Build understanding of the NHS, global healthcare systems, regulatory codes (ABPI, PAGB, MHRA), and the pharmaceutical environment., • Stay current on healthcare industry developments and competitor activity. This Role Could Be a Great Fit for You If… • You’re an experienced Account Manager with a background in digital and social healthcare communications and have worked on omnichannel campaigns., • You’re confident using major digital advertising platforms like Google Ads Manager, Facebook Business Manager, LinkedIn Campaign Manager, TikTok Ads, and more., • You’re a strong communicator - clear, concise, and confident across written and verbal formats., • You thrive in a fast‑paced environment and can juggle multiple projects while maintaining high standards., • You’re collaborative, organised, solutions‑oriented, and eager to grow.

Role Purpose: A Customer Growth Account Manager is responsible for the retention and expansion of their set of accounts. Through account and territory management they build and maintain client relationships, acting as the primary point of contact to ensure client satisfaction and identifying opportunities for account expansion. Key responsibilities include: acting as a client liaison, managing the sales pipeline, coordinating with internal teams, and developing strategies for growth through upselling, cross-selling, and retaining existing clients. This role requires strong communication, negotiation, and strategic planning skills, along with a deep understanding of client business objectives and industry trends. Responsibilities: • Maintaining a clean and accurate, up-to-date pipeline of 200+ accounts, ensuring all customer and sales activity data is accurately entered and maintained in Salesforce., • Accurately forecasting a pipeline of renewal and expansion opportunities, working the pipeline to achieve monthly team sales targets., • Managing contract renewals and addressing concerns to reduce churn, keeping clients satisfied and loyal, • Developing and implementing strategies to increase revenue from existing accounts through upselling and cross-selling additional products or services., • Communicating to customers the value of products, building relationships, gathering feedback, and addressing customer concerns., • Liaising with customers via emails and phone calls, ensuring all communication is professional, appropriate and within the SLAs., • Creating and maintaining a territory plan and setting up account maps for any strategic accounts., • Collaborating with internal teams to execute territory and account plans and provide feedback to management on client needs and market trends., • Staying informed on product knowledge and sales skills through formal training, provided and through self-study. Skills: • Strong ability to manage multiple accounts and prioritise tasks effectively, • Excellent verbal and written communication skills for customer interactions, negotiations, and team collaboration, • Strong ability to engage customers, understand their needs, and effectively communicating our value proposition, • Proven negotiation skills to manage client expectations and company offerings, • Developed understanding of sales strategies, customer needs, and market analysis, • Ability to work effectively both independently and collaboratively within a sales team and with other departments Knowledge: • Knowledge of CRM systems, Salesforce especially useful, • Knowledge of sales methodologies, • Some knowledge of the software industry beneficial Behaviours: • Uses analytical skills to find details of existing customers and potential contacts for renewals and expansion opportunities, • Manages their full account portfolio and all opportunities with a high level of attention to detail, • Professionally and competently communicates with clients via email, calls and business reviews, • Manages a pipeline according to priorities based on close date, size of deal and customer, • Works closely within the wider Sales/Operations Team, contributing ideas and assisting other team members as appropriate, • Provides internal feedback and suggestions on sales processes and systems, • Collates trends from client feedback and escalates this internally, • Motivates and manages themself without requiring intervention from a manager

Account Manager – Integrated B2B Communications 📍 London (Hybrid) | 🕒 Full-time £40,000 - £43,000 I am delighted to be partnering with a fantastic Integrated B2B Comms Agency who are looking for an Account Manager who takes real pride in delivery! This is a hands-on role for someone who thrives on detail, momentum and execution. You’ll sit at the operational heart of client accounts, turning strategy into action and keeping multiple workstreams moving, without letting standards slip. You’ll work across integrated B2B programmes spanning earned media and owned content, supporting senior leads while owning timelines, workflows and day-to-day delivery. If you’re highly organised, deadline-driven and love being the person who makes things actually happen, this role will suit you well. What you’ll be doing: • Managing day-to-day delivery across multiple B2B client accounts, • Owning timelines, workflows and approvals, • Coordinating earned media and owned content delivery, • Maintaining high standards of quality, detail and consistency, • Supporting client communication and keeping activity on track What we’re looking for: • 3+ years’ experience in an integrated B2B comms agency, • Strong organisational skills and attention to detail, • Confident managing multiple deadlines and priorities, • Action-oriented, reliable and resilient, • Clear written and verbal communication Salary: £40,000–£43,000 + bonus Please drop me an email: !

About the Job 🧑 ⚖️ Role | Client Relationship Manager 🎯 Areas | Client relationships, stakeholder engagement, skills and workforce development, regional delivery ✨ Tech | CRM systems, management information systems, Microsoft Office 📍 Based | London 💰 Offer | £46,000 Hi 👋 Our client is seeking a Client Relationship Manager to build, manage and develop strong relationships with a portfolio of regional organisations. You’ll act as a trusted partner and ambassador, working collaboratively with clients, internal teams and external stakeholders to deliver value, improve outcomes and support long-term skills development across the sector. 💥 As a Client Relationship Manager, you will: • Act as the primary point of contact for a portfolio of clients, building strong and effective working relationships, • Deliver high-quality relationship management and customer service, ensuring clients view the organisation as a trusted strategic partner, • Support clients to identify, plan and deliver training and development solutions aligned to their business needs, • Promote apprenticeships and other new entrant pathways as part of sustainable workforce planning, • Support the delivery of regional programmes, projects and initiatives, • Identify and escalate commercial or development opportunities in line with agreed processes, • Maintain accurate records of client engagement and activity using internal systems, • Gather and share labour market intelligence to support client and organisational planning, • Engage with training providers and external stakeholders to identify opportunities for collaboration, • Diagnose and resolve client issues in a timely and effective manner, • Experience in a client relationship, stakeholder engagement or customer-facing role, • Experience working in a solutions-focused capacity, supporting organisations to meet business needs, • Knowledge or experience of training, competence or workforce development systems, • Ability to build relationships across multiple levels and manage challenging conversations, • Strong organisational skills with the ability to manage competing priorities and deadlines, • Home-based working with regional travel, • Opportunity to work in a purpose-led organisation with national impact, • Supportive team environment and collaborative culture, • Ongoing training, development and CPD

Account Manager – Health & Social Care Communications Location: Central London (hybrid working 2/3 days in office) Salary: £35,000 - £42,000 + strong benefits Hiring exclusively via Albion Rye Associates Albion Rye Associates is partnering exclusively with a high-performing, award-winning communications consultancy to appoint an Account Manager into its Health & Social Care practice. Our client advises organisations operating at the heart of the UK health and care system, delivering strategic communications programmes that influence policy, shape reputations and drive meaningful outcomes. The consultancy is well established, growing steadily, and known for its collaborative culture, senior-level exposure and high standards of client work. To protect our client’s confidentiality, full details will be shared at first conversation. The role This is a client-facing Account Manager position with a strong emphasis on media relations, reputation management and integrated communications. You will play a key role in delivering high-quality campaigns for organisations spanning health, social care and adjacent regulated sectors. What we’re looking for: • 2+ years’ experience in PR or communications (agency or in-house), ideally within health, social care or a closely aligned sector, • A proven track record of securing national, trade and local media coverage, • Strong news sense and confidence handling issues-sensitive or reputational work, • Excellent writing skills across press releases, briefings, commentary and digital content, • Confidence working directly with clients and building trusted relationships, • An interest in the UK media, policy and political landscape, • Ability to manage multiple projects at pace while maintaining high editorial standards, • Experience mentoring or supporting junior colleagues is advantageous What’s on offer: • A competitive salary with a well-rounded benefits package, • Hybrid working from a central London office, • Clear progression opportunities within a growing, values-driven consultancy, • Exposure to senior stakeholders and high-profile health and care issues, • A supportive culture with strong investment in training and development Next steps To maintain discretion, the company name and full brief will be shared with shortlisted candidates only. If you’d like to explore the role confidentially, get in touch directly.

Our client, is a well-established, market leading and Global Lloyd's Broker, who are renowned for being a key player within the London Market Insurance. Due to recent successes, their US Casualty Division are now actively seeking a Technical Account Manager, who will deliver an efficient, end-to-end operational service to Clients and Brokers, inclusive of broker support activities, third-party service providers, and core middle-office function This exciting opportunity includes an attractive salary, bonuses, benefits and a generous, flexible hybrid working pattern to offer you great work life balance. Role Responsibilities • The preparation of key, timely compliant market documentation (MRC Slips, Endorsements and EOC's), • Working collaboratively with Brokers and providing full Broker Support duties, • Assisting with Client and Market enquiries in a timely and professional manner, • Maintaining accurate records within Global XB and relevant market systems, • Working closely with Clients and Brokers to manage cash and credit control issues, identify root causes of recurring issues, and implement process improvements, • Overseeing premium processing function and resolving queries, • Monitoring key contractual dates, and supporting internal audit and file review processes About You • 3-5 years + of experience in an Account Handler / Broker Support role for a Lloyd's Broker, • Competent in the production of MRC Slips and Endorsements, • Experienced in London Market Casualty/Liability Risks - US or International Risk exposure, • Strong attention to detail and the ability to meet tight deadlines, • Can work independently or as art of a team

About CWAN® CWAN® The next-generation platform: bringing together powerful execution, portfolio management, data, accounting, analytics, automated workflows, and real-time multi-asset risk and transparency across the full investment lifecycle. For 20 years, CWAN has helped thousands of organizations make the most of investment portfolio data with cloud-native software and client-centric servicing. Job Description: We are seeking an experienced and dynamic Senior Strategic Account Manager to join our EMEA team in London. In this pivotal role, you will be responsible for driving revenue growth by identifying and pursuing opportunities in coordination with Sales Specialists with our existing key accounts across EMEA. Your primary focus will be to develop relationships with C-Level decision-makers in the front, middle, and back office of our existing institutional asset management and insurance customers (Asset Management team) in EMEA. Key Responsibilities: • Account Strategy/ Business Development: Collaborate with existing and prospective institutional asset management and Insurers clients at C-Level to develop tailored account and GTM strategies that align with their business objectives and drive mutual growth., • Cross-Selling and Upselling: Identify opportunities for cross-selling and upselling our products and services into decision makers across execution, portfolio management, data, accounting, risk, client reporting, analytics, automated workflows, and real-time multi-asset risk ensuring our clients are aware of the full value we can provide across the full investment lifecycle., • Collaboration and facilitation: Work closely with other internal teams, including solution sales, marketing, product development, and customer support, to ensure e meet and exceed client expectations., • Performance Monitoring: Track account performance and client engagement metrics, utilizing insights to propose solutions that enhance value and drive improvement., • Feedback Loop: Gather and communicate client feedback to internal teams to help shape the development of products and services., • Reporting: Provide regular updates and reports on account status, opportunities, and risks to senior leadership. Provide Account Plan, vendors landscapes and up to date Org charts on customer base. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Proven experience in global account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of Financial Services with focus on Asset Management and Insurance and the ability to communicate technical concepts to non-technical stakeholders., • Extremely Strong network within UK Asset Management and Insurance industry, • Excellent interpersonal, negotiation, and communication skills., • Understanding of complex enterprise sales process, • Ability to analyse complex problems and develop innovative solutions and understanding of the Investment Management Operating model, • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Proven experience in account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of enterprise solutions and the ability to communicate technical concepts to non-technical stakeholders., • Excellent interpersonal, negotiation, and communication skills., • Ability to analyze complex problems and develop innovative solutions., • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader.

We are recruiting for a proactive and driven Account Manager to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sale events for a large number of luxury retail brands. You will be responsible for overseeing the full organisation of our private sales events - everything from planning and operational management to delivering post-event reports for our partner brands. As a true brand ambassador you will act as the key point of contact for our brand partners and internal teams, ensuring that every event exceeds expectations in both revenue and customer satisfaction. KEY RESPONSIBILITIES Event Planning in Collaboration with Partner Brands: • Develop tailored marketing for event invitations based on customer segmentation, • Analyse the product offer to optimise its appeal, • Review pricing strategies and product segmentation, • Plan event layouts and merchandising strategies, • Set sales objectives (e.g. conversion rates and revenue) in alignment with senior management, • Brief the sales team to ensure clarity and alignment Event Management and Performance Monitoring: • Oversee the event’s execution (layout, merchandising, staff readiness, etc.), • Monitor key performance indicators (KPIs) such as revenue, visitor numbers, average spend, sell-through rates, and margins, • Adjust strategies in real-time, collaborating with the brand to address performance gaps, • Implement marketing tactics to boost conversion rates and revenue during the event, • Provide daily updates and performance reports to the brand Post-Event Reporting and Analysis: • Compile and share detailed sales statistics with the brand, • Prepare a full profit-and-loss report for the event, • Deliver a comprehensive marketing review, highlighting successes and areas for improvement, • Suggest strategies for future events, including formats, dates, venues, and commission rates WHO ARE YOU/QALIFICATIONS AND SKILLS NEEDED • At least 3 years of professional experience in purchasing, merchandising, or collection management, • Strong knowledge of the fashion and luxury industries, with a keen eye for products and trends, • Proven experience in purchasing and B2B client management, • Familiarity with retail and event planning, • Ability to handle the fast-paced nature of live events, • Skilled in managing profit-and-loss accounts, • Proactive, entrepreneurial mindset with strong problem-solving abilities, • Detail-oriented, highly organised, and focused on excellence, • Strong communication and interpersonal skills at all levels, • Results-driven with a collaborative, positive attitude, • Charismatic, approachable, and motivational for team. The company are offering a competitive salary + bonus opportunities and great benefits.

London Account Manager - Established Drinks Wholesaler - Up £50k plus Car Allowance and Commission This family owned Drinks Wholesaler is one of my favourite clients to be working with. Not only do they offer a fantastic environment to work in, but ample support and encouragement to succeed. This client has exceptional accounts across London with a big focus on independent venues and small regional groups. We are on the search for a London Account Manager to drive growth within the business across a number of IFT and Multiple groups. The ideal London Account Manager will have a background in beer or wholesale, with a particular focus on draught products. The London Account Manager will have a strong commercial leader to guide them and support in new business acquisition. Company Benefits • Exceptional package and growth potential., • Uncapped commission and a car allowance, • Holiday allowance, client expenses, hybrid working pattern., • Progression and autonomy, a chance to build the territory London Account Manager responsibilities include: • New business development and existing business maintenance, with particular focus on IFT and Multiples., • Building long-term trading relationships with the key volume and image accounts., • Working closely with the ON TRADE Sector to promote the portfolio, grow distribution and represent the family run business., • Delivering brand education & training to supplier, retailer and consumer, • Qualitative selection and development of customers., • Identifying effective and beneficial sponsorship and promotional opportunities., • Feedback of customer opportunities and competitor threats. The Ideal London Account Manager: • The candidate MUST come from a drinks background and have great understanding of the ON TRADE, • Must have extensive experience for winning new business in the ON TRADE along with relationship building and account management., • Personable and keen to development, wants to the next company “superstar”, • Must be results focused with good communication and teamwork skills., • Must be prepared to travel and work evenings and weekends when required. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Job Title: Paid Search Account Manager Location: Central London (Hybrid Working) Company: Leading Media Agency About Us: Our client is a leading media agency known for delivering cutting-edge digital marketing solutions for top-tier clients. Their team thrives on creativity, collaboration, and innovation, offering a dynamic work environment in the heart of central London. With a hybrid working scheme, a strong focus on employee well-being, and an amazing culture, they pride themselves on being a great place to grow your career. Role Overview: We are seeking a highly motivated and experienced Paid Search Account Manager to join our client’s dynamic team. In this role, you will be responsible for managing and optimizing PPC campaigns across various platforms. You will also play a key role in client management, ensuring that campaigns are delivering against KPIs and providing strategic insights and performance reports. Key Responsibilities: • Campaign Management: Build, manage, and optimize PPC campaigns across Shopping, Search, Display, and YouTube for multiple clients., • Performance Analysis: Monitor campaign performance, analyze data, and identify opportunities for improvement to maximize ROI., • Client Reporting: Develop detailed performance reports and provide insights and recommendations to clients., • Client Management: Act as the main point of contact for clients, managing expectations, providing strategic advice, and ensuring client satisfaction., • Budget Management: Manage budgets effectively, ensuring efficient spend across all campaigns., • Experience: Minimum of 2+ years of experience in managing and optimizing PPC campaigns, ideally within an agency setting., • Technical Skills: Strong proficiency in Google Ads, Bing Ads, SA360 and other PPC platforms. Experience with Google Analytics and other reporting tools is essential., • Client Management: Proven experience in delivering campaigns/projects for multiple clients/stakeholders, with excellent communication and presentation skills., • Analytical Skills: Strong ability to analyze campaign performance data and translate insights into actionable recommendations., • Organizational Skills: Excellent project management skills, with the ability to manage multiple campaigns simultaneously and meet tight deadlines., • Hybrid Working: Flexible working arrangements with a blend of office and remote work., • Central Location: Stunning offices located in central London with easy access to transport links., • Great Culture: Work within a supportive, innovative, and collaborative team environment., • Career Development: Opportunities for continuous learning and professional growth. If you are passionate about PPC and want to be part of an exciting, fast-paced environment, we would love to hear from you. Please send your CV and a cover letter detailing your experience and why you would be a great fit for this role. This job specification outlines the key responsibilities and qualifications for the role of a Paid Search Account Manager at our client, a leading media agency. We are looking for someone with a proven track record in PPC management and client relations, who is ready to take their career to the next level in a vibrant and supportive environment. For more info click "APPLY" or email your cv directly to

We are looking for a highly motivated and relationship driven Account Manager to manage, retain, and grow our Government customer base internationally. This role focuses on nurturing long term partnerships, ensuring customers derive maximum value from the Windward platform, driving renewals, and identifying expansion opportunities within existing government accounts. The ideal candidate is proactive, customer centric, commercially sharp, and experienced in working with government, defense, law enforcement, customs and intelligence organisations. Key Responsibilities • Serve as the primary point of contact for government customers across EMEA and RoW., • Build and maintain strong, trust based relationships with key stakeholders, decision makers, and operational users., • Conduct regular business reviews to ensure customer satisfaction, value realisation, and long term retention., • Lead renewal processes and ensure timely contract execution., • Identify Upsell and Cross sell opportunities aligned with customer needs and strategic goals., • Collaborate with Sales, Customer Success, Solution Engineers, and Product teams to execute growth initiatives., • Develop tailored account plans and long term engagement strategies., • Develop a deep understanding of customer missions, operations, and workflows., • Translate customer needs into actionable solutions leveraging Windward’s portfolio., • Independently conduct product demos (online and in person) to showcase features and value., • Ensure customer onboarding, adoption, and ongoing engagement in collaboration with cross functional teams., • Maintain accurate forecasting, pipeline updates, and account data in CRM., • Support contract discussions, commercial structuring, and negotiation activities., • Ensure compliance with internal processes, policies, and government procurement requirements., • Represent Windward in customer meetings, workshops, and events across the region. Requirements • Over 4 years of experience in sales, account management roles (preferably in SaaS or technology)., • Must have experience working with public sector, defense, maritime, customs, intelligence, or law enforcement organisations., • Proven track record of managing complex stakeholders and driving renewals and account growth., • Excellent communication, presentation, and relationship building skills at all levels including senior leadership., • Highly independent, organised, proactive, and capable of managing multiple accounts simultaneously., • Strong commercial mindset and ability to handle negotiation processes., • Comfortable working across multiple cultures and geographies in EMEA / RoW., • Fluent English is required; additional languages are an advantage., • Available for heavy travel across the region as needed. Why Join Windward? • Make a real world impact by supporting government agencies in combating maritime crime and global security threats., • Join a collaborative and innovative environment driven by data, intelligence, and mission critical technology., • Grow your career in a global company operating at the intersection of AI, maritime, and national security.

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the business. The role is based full time in a flagship London store located in Cadogan Place. This is a fully store-based position, reporting into both the Store Director and the regional Customer Experience leadership team. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. The Role • Act as the primary custodian of the client experience, with a focus on personalised hosting and relationship building rather than transactional selling, • Own every touchpoint around the client journey, ensuring exceptional service before, during, and after each visit, • Gather and utilise detailed client preferences to elevate experiences, including travel arrangements, personal interests, lifestyle needs, and event attendance, • Lead, manage, and develop a team of Hosts, setting clear standards for service and cultural alignment, • Coordinate and oversee temporary Host support when required, • Work closely with internal teams to ensure seamless execution of in-store and external events across categories such as ready-to-wear and leather goods, • Maintain accurate and meaningful client records, with approximately 20% of the role focused on data input and CRM hygiene, • Remain highly visible on the shop floor, engaging directly with clients and building long-term relationships Requirements • A highly client-centric professional with a natural ability to connect, host, and anticipate client needs, • A strong people manager with experience leading and motivating small teams, • A refined individual with a genuine interest in art, culture, and luxury craftsmanship, • Backgrounds from department management or client-facing leadership roles are welcomed, particularly those seeking a more experience-led direction, • Comfortable balancing human interaction with light administrative and CRM responsibilities, • Not suited to candidates from purely back-of-house or numbers-driven CRM roles, • A true people person who thrives in a customer-facing, service-led environment To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Excellent new Account Manager role with a specialist corporate advisor guiding c-suite teams through reputational, policy, regulatory and legislative challenges. The Client: Boutique Corporate Advisor Working at the junction of politics, international affairs, business and finance, this boutique strategic communications advisor creates integrated strategies which protects FTSE100 giants, NGOs, and disruptive challengers. It is a sought-after advisor and guides leadership teams through a range of modern reputational risks from geopolitical shifts and policy changes, to external litigations and investigations and internal restructures. The team are valued as much as their top tier clients with great benefits including bonuses, health care, above average pension and unlimited holiday. The Role: Account Manager – Strategic Communications & Crisis Preparedness The Account Manager role is all about taking ownership and gaining superb client exposure while presenting strategies that will to address modern reputational risks. Varied projects could include: • Developing crisis preparedness strategies which build, establish, and test best-in-class crisis governance., • Reacting with speed and precision to live crisis situations., • Advising on complex regulatory and legislative developments to help clients secure opportunities and manage risks., • Supporting FTSE100 businesses, scaling disruptors and NGOs through internal transformations, industrial actions and commercial challenges. Account Managers will create strategies that integrate corporate narrative development, media handling, media monitoring, government & regulator outreach, community engagement and speech writing. Salary & Benefits: • Suggested salary of c.£43-47k, • Bonus, • Unlimited holiday, • Private medical, • 5% pension, • Hybrid working with core days of Tuesdays and Wednesday If you feel you have the suitable experience and skill to complete the role, please submit your CV for consideration. If this role is not quite right for you, but you think a friend would be interested, why not refer their details? We offer £150 in Amazon vouchers when we place a new referral in a new role. Premier Resourcing UK Ltd is a specialist Marketing, PR & Communications Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.

Account Manager (Social) About Us We're a social media agency in the business of spinning heads and stopping thumbs - bringing together imaginative and intelligent minds to help our clients achieve jaw-dropping business growth across Instagram, TikTok, Twitter, Pinterest, LinkedIn and Facebook. Born in 2016 with a team number you could count on half a hand, we're now a 60+ diverse group of creators, analysts, specialists, enthusiasts, deep-thinkers and boundary-pushers. Our blend of passion and fun has garnered us multiple awards for our exceptional work and for creating a fantastic workplace. (This is where we brag about being recognised as one of the 'Top 100 Best Places to Work', oh and and winning ‘European Social Media Agency of the Year’, 2025) The Role Less about us, more about you. We are looking for someone awesome with a self-starter attitude to become a dedicated Account Manager here at Spin. You will be in charge of managing a range of accounts, responsible for building strong relationships with these clients and helping them achieve their goals. Working alongside fellow Account Managers and a Senior Account Manager, you will be working as part of a close-knit team but will often also collaborate with other teams including our in-house design and production teams. With this role, comes a heap of opportunities to develop and grow within our business. Are you our next social media superstar? If so, we’d love to see what you’re made of! Still keen? Here’s what you’ll be doing… • Proactive management of client relationships. Regularly engaging with clients over the phone, via email or in person. You’ll be working to ensure that everything is delivered on time and in line with your client’s business goals whilst applying original thought to build solutions to client problems and communicating this in a clear and direct way., • Monthly reporting of KPIs. You must have an eye for analysing data and producing insightful reports for your clients so they know about all the great stuff we're doing., • The ideating, brainstorming and briefing creative social media concepts for best-in-class social media content., • Scheduling, posting, monitoring and boosting content in line with Spin and platform best practices., • Keeping your finger on the pulse of all things social - platform updates, trending sounds and the latest memes will be your first language! Here’s what we need from you… • A minimum of 1 year of experience in a similar social media role is vital (agency side preferable)., • Proven experience maintaining client relationships., • Excellent communicator, both written and verbally., • A genuine interest in the industry with a curiosity to learn and develop., • An understanding of both organic and paid social, as well as an understanding of the wider marketing world., • Strong copywriting skills., • Highly proficient in using Instagram, Facebook, Twitter and LinkedIn and content scheduling tools (Facebook Ads Manager is a plus)., • A self-starter with a “can-do” attitude, who thrives in a fast-paced environment., • Strong initiative, with the ability to foresee problems and find solutions before they become major issues., • Exceptional organisational skills and a pro at managing multiple projects simultaneously., • A creative mind. Some Specifics • Salary Bracket: £35,000- £45,000 depending on experience, • Hours: 38 hours, 5 days a week (Mon-Fri), • Location: Borough, London (hybrid - 2 days in the office per week, Tuesday + Thursday), • Contract: Permanent, Full-Time The Perks • A chance to play a part and make a difference in a young, rapidly developing agency whilst building your career., • Celebrate your wins with our quarterly bonus scheme - earn up to an impressive 20% additional salary. Cha-ching!, • Embrace the freedom of our flexi-working policy. No need to ask permission; grab your laptop, kick back in your favourite spot, and let the productivity flow from the comforts of home., • Explore the world with our remote working policy, allowing you to work from anywhere (yes, even abroad!) for a whole month each year., • Enjoy a well-deserved 25 days of holiday, with the option to snag more through our incentive scheme., • Look forward to Fridays with 4PM finishes. Start your weekend early and recharge those batteries., • Put your health as a #1 priority with our excellent Vitality health insurance., • Bond with the team with team outings, monthly social events, and an epic annual trip. We know how to have fun; trust us. Our Values • Always Be Curious: We thrive on curiosity. It's the driving force behind great marketing. We encourage you to explore the "what ifs" and freely experiment., • Think Big, Create Magic: we stand out by thinking big and pushing creative boundaries. You'll have the opportunity to solve unique problems and create content that captivates., • Move Quick, Stay Agile: Social media moves fast, and we move even faster. Be prepared to seize opportunities quickly., • Make It Count: You only get one chance to do what you do, and we make every moment matter. Your time at Spin, client campaigns, and creative work should leave a lasting impact., • Expect Excellence: At Spin, you'll be part of a team constantly striving for the highest standards. At Spin, we foster a vibrant work environment that thrives on diverse perspectives and creative ideas. As strong advocates for inclusion and representation, we actively encourage applications from individuals of all backgrounds, regardless of race, disability, religion, gender identity, sexual orientation, or age. Beyond compliance, we take pride in building a dynamic work environment that fosters creativity and champions inclusion, diversity, and representation.

TikTok Shop - Collectibles Account Manager / Business Developer, London. Get notified about new Business Account Manager jobs in.