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Multi-Site Customer Experience Manager. As a Multi-Site Customer Experience Manager, you'll create a culture and environment where customer facing teams deliver exceptional service as well as referrals across service lines to hospitals, clinical services, and other wellbeing centres, as a part of a

Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique needs, no matter how complex the requirements are, and to exceed their expectations at every opportu

Customer Assistant - Fashion, Home & Beauty - M&S - Wembley, London.Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service.We're looking for passionate and fashion-forward

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds , working together for a braver world. Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us. Operational change leadership project opportunity to devise and deliver operational excellence and process change for the Lloyd's Account Management team. Overseeing a small operational project team, this requires both people and project leadership capabilities. The Account Management team builds and strengthens relationships with senior leaders at Managing Agents, coordinates across various oversight teams, and shares insights to elevate Lloyd's market oversight. You will play a critical role providing strategic and hands-on support to this senior team during a time of operational change, leading projects to embed foundational processes that enable the team to collate data and insights from a wide range of oversight functions effectively to centralise Managing Agent oversight and deliver the best possible account management relationships. Key Accountabilities: • Provide strategic vision and direction for account management operations - leading a team providing operational support, ensuring team members have clear objectives and development opportunities., • Define and implement an operational excellence framework across Account Management, ensuring that effective processes, tools, communication, technology and ways of working are in place to build alignment of core activity and manage risk., • Coordinate Account Managers and cross-functional teams on operational workflows, ensuring tasks are executed on time and to high quality standards. Support handoffs and collaboration with other teams., • Act as a central point of contact for logistics, process improvements, and delivery, within Account Management and for cross-functional teams., • Support Head of Account Management to identify bottlenecks, triage risks, and support priority initiatives., • Develop and embed a culture of continuous improvement for the operational processes supporting Account Management. #LI-MARKETS #LI-HYBRID • Support and streamline team operations including documentation, internal reporting, and knowledge sharing., • Track key actions, escalate issues proactively, and support smoother decision-making., • Maintain documentation for core processes and provide training and guidance to support team understanding and compliance.Skills, • Manage a team to provide operational support, • Strategic thinking and an ability to manage a network of internal and external stakeholders to support effective delivery of own and divisional objectives, • Proven relationship building and stakeholder management skills, • Proven project management skills and experience of leading change within complex matrix environments, • Prioritise conflicting priorities across multiple projects and processes delivering to agreed timelines, • Provide a clear vision and delivery plan, including benefits cases, • Motivate, coach and lead a team of multiskilled individuals, • Influencing and negotiating skills with experience of presenting to senior stakeholders, • Analyse, interpret/evaluate quantitative and qualitative informationDiversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website . We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes. By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy

Account Manager - London. We are seeking a high-performing Account Manager to lead a multi-outlet hospitality operation within a major professional services HQ near Marylebone Station.

The Telephone Account Manager position will provide the successful candidate with an opportunity to develop a new role within the Quilter Cheviot sales team which will be critical to our successful engagement with regional advice firms, national financial planning firms, networks and other strategic

Our client is looking to hire an Account/Project Manager in corporate communications: someone with 2-3 years commercial experience, a mid-weight role at the heart of a fast-developing business.

Excellent worldwide travel opportunities including a dedicated Staff Travel Team on hand to assist with your holiday bookings, a generous leave allowance (up to 40 days per year), the opportunity for sales staff to take a period of sabbatical leave and educational trips: this year 50% of Consultants

Whether a fund investor, manager or advisor, the Alternative Investment Funds team has the data, solutions and industry network to help the clients take their fund and company analysis to the next level. The Alternative Investment Funds team supports Bloomberg's suite of private markets data from fu

Technical Account Manager - OTC Pricing. We have an exciting opportunity for a Technical Account Manager to join our London office. You'll build strong, lasting relationships with counterparties, develop deep technical understanding of their data infrastructure, and work closely with Relationship Ma

Senior Technical Account Manager - Portfolios - French Speaker. Excellent verbal and written communication skills in French and English.

Senior Technical Account Manager - Portfolios - Italian Speaker. Bloomberg's Portfolios Account Management Team is looking for a Technical Account Manager to join its growing team.

We're looking for a confident, customer-focused.This is a fantastic opportunity to be part of a company that's shaking up the mortgage market and making a real difference to customers who've too often been told "no".If you're commercially minded, persuasive on the phone, and thrive in a target-drive

A multinational insurer is looking to hire a Reserving Manager to lead and manage 4 direct reports in their personal lines team.This is a great opportunity for a Nearly Qualified or Qualified Actuary who is looking to build on their managerial experience.In this role you will be providing support to

The Firm We are a dynamic, multifaceted law firm that provides a wide range of legal services to a creative and entrepreneurial client base. We partner with the big and the small, from cutting edge startups to global corporations, early-stage entrepreneurs to established industry leaders, and household names to private individuals and their family offices. We are renowned for our sector specialisms which we combine with expertise across all the traditional practice areas to provide our clients with tailored solutions that truly add value. We offer a collegiate, vibrant and supportive environment, a clear path for career progression and a strong platform from which to learn and grow. We look for high performing, committed and innovative people who aren't afraid to push themselves to be the best they can be. We take an active role in helping our people be at the top of their game. We believe our people make us stand out and we empower them to meet their ambitions. We invest time in developing their skills and knowledge and run a number of development and training programmes throughout the year, as well as encouraging and supporting personal involvement in other areas of expertise. The Role The Practice Support Manager will lead a team of EAs, PAs and Legal Administrators and play a crucial role in facilitating innovation and driving excellence in practice support across the firm. This role combines strong people management with a focus on process improvement, efficiencies and innovation. Working closely with the Innovation team and People & Culture this person will work to continuously improve, streamline and optimise processes that support lawyers to deliver an excellent service to the firm's clients. A key aspect of the role is identifying opportunities to leverage automation and AI to increase efficiency and productivity. The successful candidate will be integral to re-shaping how support is delivered, helping the firm respond to the changing business landscape and ensuring it continues to add value to a dynamic client base. Responsibilities Team Management and Development • Lead, support and develop the PA and Legal Administrator teams to deliver high-quality, consistent support across the firm., • Act as the first point of contact for any general/personal/workflow issues raised by the support teams., • Foster a collaborative and supportive culture, encourage knowledge sharing and skills development., • Monitor attendance, workloads and capacity, ensuring cover where required., • Work with Partners to manage performance where needed, conducting regular team and one-to-one meetings as well as performance reviews., • Provide training for new members of the PA and Legal Administrator teams on best practice guidelines and actively working with them during their probationary period, setting objectives and monitoring their progress., • Line manage the Document Services Supervisor to ensure work delivered by the DSOs is completed to a consistent high-standard, updating any workflow procedures as required., • Liaise with the L&D Manager in identifying training needs and ensuring appropriate training is undertaken by the team to maintain and develop skills., • Collaborate with the wider Business Services Heads of Department and their teams ensuring that processes and communication are effective and allow the firm to deliver work efficiently. Innovation, • Collaborate with the Innovation team to identify and implement process improvements, adding value to the delivery of project work where required, working on projects to support the Innovation team achieve their strategic objectives., • Explore opportunities for automation and AI integration in practice support workflows to increase efficiency, accuracy and consistency across practice groups., • Obtain regular feedback from the PA and Legal Administrator teams to identify operational challenges, address inefficiencies, and inform change initiatives., • Foster a culture of innovation and continuous improvement within the PA and Legal Administrator teams. Skills and Experience, • Strong leadership and interpersonal skills with the ability to motivate a team, • Able to build and maintain professional relationships with individuals at all levels, • Enthusiastic about innovation and continuous improvement, • Confident in assessing and questioning existing procedures and suggesting efficient alternatives, • Strong IT skills with a willingness to learn new technologies, • Sound judgement and comfortable making decisions, • Effective communication, organisational and problem-solving skills, • Ability to keep matters confidential and apply discretion, • Strong attention to detail, • Works well under pressure, • Adaptable and flexible, • Team player

This is a great chance for an Technical Account Manager looking to progress their career by furthering their skills at a fantastic organisation. This is a brilliant opening for an Technical Account Manager with experience of assisting with pre-sales and then being able to support in the implementati

As a Support Consultant, you will be on the front lines of ensuring Broadridge's global client base is effectively using our Order Management System (OMS), reference data and risk products day-to- day to drive their business. You will accomplish this impact through proper issue tracking, providing e

The EBS Client Service team are subject matter experts who strive to deliver a best-in-class experience in product support, relationship management and customer communications. Client service team members collaborate with internal groups such as product management, operations, technology, and sales

Are you an experienced Business Travel Consultant? Are you fully Sabre trained (including ticket / reissues)? We have an exciting opportunity for an experienced Senior Business Travel Consultant to join a reputable TMC based in London, working on mixed accounts.

Airfreight Account Manager (Freight Forwarding).A tech-centric freight forwarder based in Central London.Developed a top-class operational team who look after key accounts and seeking to add a dynamic Airfreight Operator / Account Manager to their team.This role is an opportunity for an ambitious ai

Improve internal processes for accounts production. Use of Iris Accounts Production, Sage 50c and QuickBooks Online to maintain books and produce trial balance, profit & loss. Halliday Marx have partnered with a London based accounting firm to hire a Statutory Accounts Manager on a permanent bas

As a Trainee Customer Advisor in our self-storage facility, you’ll play a vital role in providing outstanding customer service. Whether you're engaging with customers face-to-face, handling phone inquiries, or assisting clients in their local area, your aim will be to build strong relationships a

Deliver exceptional customer service by assisting customers both over the phone and in person. As a Trainee Customer Advisor in our self-storage facility, you'll play a vital role in providing outstanding customer service. Are you ready to kickstart your career in customer service with a leading sel

Our client, a specialist mortgage lender, is seeking a Telephone Account Manager. Duties of the Telephone Account Manager will include:. Mortgage industry background is essential (from a telephone sales, account management, or customer service p.

Would you like to join a growing creative agency known for delivering innovative strategy, storytelling, and results? The agency partners with a range of exciting clients, predominantly in the B2B space, helping clients unlock the power of content and social to drive real results.This is a fantastic

Job title: Commercial Account Manager.Salary: £70,000 per annum + bonus.We are supporting a leading insurance broker in finding a dedicated Account Manager to join their team in London.In this role, you'll manage and grow relationships with mid-to-large UK corporate clients, ensuring outstanding se

Be the first point of contact for Liberty customers, delivering professional, friendly, and efficient service in-store and online.You'll handle enquiries, support services like Click & Collect, Returns, and Mail Order, and ensure a seamless customer experience.Respond to queries promptly and pro

As a Luggage Porter, you will be warm and welcoming, provide the guest with an efficient and courteous welcome and departure service, while ensuring the department operates in an organised manner.

Do you have a background in care management, nursing or another health discipline and looking for a fulfilling role within the healthcare sector? Our client, an award-winning home care provider, are seeking a Client Liaison Manager to join their dedicated team. As Client Liaison Manager, you will be the first point of contact for new and existing clients to ensure the delivery of exceptional, person-centred care. The role will require you to work autonomously and manage your own diary to reflect client requirements but will be primarily based at the company’s offices near Kingston. You will be a confident communicator and with previous experience of working across multidisciplinary teams, including GPs, hospitals, community nursing teams, social services, and other health professionals. A key part of your role will be to develop personalised care plans, conduct thorough risk assessments and create and maintain MAR charts, ensuring all documentation and care delivery strictly adhere to CQC regulations. The is an integral role within the business and you will ensure that clients and their families are supported with compassion and discretion at all times. • Previously worked as a Health professional or Care Manager/Supervisor, • Strong knowledge of person-centred care planning and risk assessment., • Excellent understanding of CQC regulations and best practice in care provision., • Proficient with Patient Management systems and Microsoft Office., • Outstanding people skills with empathetic approach., • Excellent communication skills, both written and verbal., • Strong organisational and time-management abilities., • Full UK driving licence with access to own vehicle. This is a fantastic opportunity to join a supportive and inclusive working environment where you will benefit from ongoing training and professional development opportunities. The role is offered with a salary of up to £38,000, pension and 20 days holiday plus bank holidays

Corporate Resources and Business Improvement.The Resources and Business Improvement directorateis led by Dianne Tranmer.It is responsible for:People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our

We're now seeking a highly organised, self-driven Villa Sales Consultant to join our growing team. Your Role As a Sales Consultant, you'll: - Handle customer enquiries (email, phone, web chat, walk-ins).

This is not an ordinary cleaning management role - we’re looking for someone exceptional: combining laser-sharp operational focus with outstanding people leadership, creative flair, and a passion for delivering unforgettable experiences. ACCOUNT MANAGER - Contract Cleaning. We are a contract clean

Job Title: Account Manager Location: Remote (with occasional travel to Paddington office, 1 day bi-weekly) Salary: £30,000 + Uncapped Commission Start Date: October/November About the Role: We are looking for an enthusiastic and driven Account Manager to join our sales team.As an Account

Customer Service Lead (Commercial Catering / Hospitality). Are you a customer service specialist with a maintenance background, looking to gain skills and hands-on experience in a range of different sectors including electrical, mechanical engineering, and plumbing?. You will be customer facing and

When Anita Roddick founded The Body Shop in 1976, she had a vision. The Body Shop is committed to generating positive economic, social and environmental impact. As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop

You will take responsibility for a team of qualified Finance Managers and oversee all management accounting activities for the global group. Presentation to the board and budget holders in respect of all of the above commercial insights and findings. We are seeking to talent - those how possess a st

Renewables Account Manager - Job Overview We are seeking an experienced Account Manager to join a leading renewable energy provider, specialising in air and ground source heat pumps. Renewables Account Manager - Salary & Benefits * Basic salary £40,000 - £50,000 * Electric company car *

Job Title: Engagement Support Manager Location: London Salary: £38,000, £40,000 DOE Job Type: Full Time, Permanent Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. About the role: The engagement support mana

My client, a global loss adjusting company are currently recruiting for a forensic accounting manager you will be working both externally and internally assessing business interruption and financial claims.Receiving and reviewing and analysing financial information.Preparing reports commenting in de

Reporting to the Operations Manager, the purpose of this role is to provide effective and efficient customer service to external customers and support to the team. Customer Service | 2-3 Month Temporary Role | Logistics Industry | Central London. This logistics organisation in Central London is recr

Customer Service Lead (Commercial Catering / Hospitality) £30,000 - £35,000 + Training + Progression + Company Vehicle + Small Patch + VISA Sponsorship North London Are you a customer service specialist with a maintenance background, looking to gain skills and hands-on experience i

Locations are a range of London Boroughs, for example:.Passenger Assistant duties include:.Accompanying children, and/or young people, and/or the elderly, in taxis or via public transport.Ensure that the vehicle is in a fit condition to transport the service user before the journey starts (e.

Receptionist/Call Handler, this is a DV Cleared role and requires clearance in place prior to application. You will be based in Westminster and will operate on a shifts 8-4 or 11-7 alternate weeks Role activities: Provide senior staff and their personnel with national and international communications, including telephony, conference calls and SMS messaging Contact senior staff at anywhere. Screen and investigate all incoming calls, verifying authenticity via the correct channels. Set up daily national and international conference calls with senior leaders Monitor and log calls Liaise with international and associated senior figures to facilitate conference calls Monitor and report switchboard malfunctions. Perform clerical functions and related work as required.

Our client, a professional services firm, are looking to expand their Reward Advisory team and are looking to bring in a Reward Director to join their busy team based in London (hybrid). The Reward Director will work with their clients to assist them in creating new reward ideas specific to their bu

Creating bespoke tailor-made itineraries to the Far East Asia with a main focus on Japan. Do you have experience in building tailor-made trips to the Far East Asia?. Have you travelled the Far East Asia region extensively?.

Are you passionate about transforming education through the power of technology? Do you have previous experience in a Sales or Account management role selling IT Services into schools? You may well be currently working in an IT Support capacity for an MSP who supply into schools and be keen to take

Job Title: Multilingual Customer Experience Consultant (German & English Speaking).Contract Type: Full-Time, Permanent.Working Hours: Monthly rota covering shifts between 8:00am - 8:00pm, Monday to Saturday.Flexibility required for occasional evenings and weekends.We are seeking a Multilingual Custo

Key Responsibilities of the Accounts Manager include:.