Head of Transport Logistics
hace 6 días
High Wycombe
Headlines: • Head of Transport Logistics, • Based South Buckinghamshire, • Competitive salary + bonus potential We’re partnering with an established and trusted logistics business to hire a new Head of Transport Logistics. It’s a strategic leadership role ensuring operational readiness across fleet, drivers and support functions to deliver a high-quality service to clients nationwide. This is an exciting time to join the team as they expand operations across multiple sectors including utilities, public services, private chauffeuring and large-scale events. Our client is committed to fostering a culture of accountability, respect and continuous improvement making it a place where talented professionals can thrive and have a real impact. Why join the team? • Opportunity to shape the operational strategy for a growing, dynamic business, • Work alongside senior leadership in a role that impacts national operations, • Competitive salary, benefits and professional development opportunity What you’ll do: • Develop and implement an operational strategy aligned with business objectives, • Oversee national and multi-site field operations, ensuring readiness across fleet, drivers and support functions, • Lead contingency planning for peak demand and emergency response, • Build and maintain strong relationships with internal leadership and key stakeholders based on transparency and delivery excellence, • Lead performance reviews, operational briefings and escalation discussions with customers, • Coordinate and enhance customer service operations to drive satisfaction, retention, and continuous improvement, • Recruit, mentor, motivate, and develop teams to drive productivity, engagement and a high-performance culture, • Ensure consistent onboarding, training, compliance and performance management processes, • Promote a culture of safety, accountability, and continuous improvement, • Share responsibility for new business development and ongoing contract performance, • Lead the development and continuous improvement of operational processes What we’re looking for: • Experience in transport, logistics or fleet and field-based operational environments, • Interpersonal skills, able to build trusted relationships at all levels, • People management skills with a track record of recruiting, motivating, coaching and developing high-performing teams, • Resource planning capability, ensuring efficient utilisation of people, systems and logistics assets, • Highly proactive with strong planning, organisational and decision-making skills, • Customer-focused mindset with the ability to build long-term, value-driven client relationships, • Excellent verbal and written communication skills, • Critical thinking and problem-solving skills, capable of analysing operational challenges and identifying effective solutions, • A flexible mindset and “can do” attitude, prepared to go the extra mile to deliver great service, • IT skills and a continuous improvement mindset