On Demand Delivery Partnerships & Strategic Lead
1 day ago
Maidenhead
Job Description: The Head of On-Demand Delivery Partnerships & Strategic Operations is a pivotal leadership role responsible for managing and scaling our on-demand delivery (ODD) platform partnerships, including Uber Eats, Deliveroo, Just Eat, and Snappy Shopper. You will develop and execute a robust external growth strategy while seamlessly integrating ODD opportunities into our internal cross-functional teams. The primary focus is to drive double-digit growth across all platforms, enhance the shopper experience and optimize the full ecosystem, end to end, with a customer-centric approach. • Experience in managing strategic partnerships., • Demonstrated success in driving double-digit growth, managing and delivering through cross-functional teams., • Experience in change management, organisational agility, and stakeholder engagement., • Budget management experience with a focus on ROI and impulse purchase optimisation., • Partnership Management & Growth Strategy, • Develop and implement a comprehensive external growth strategy for ODD platform partnerships., • Manage relationships with Uber Eats, Deliveroo, Just Eat, and Snappy Shopper, ensuring alignment with business objectives., • Drive initiatives to increase platform share, optimize impulse purchase opportunities, and achieve double-digit growth targets., • Operationalization & Cross-Functional Integration, • Lead the integration of ODD business opportunities into internal teams, including offline customer engagement, store operations and digital marketing., • Collaborate with cross-functional teams to ensure a unified approach to the customer journey, with a focus on perfect store principles and availability., • Drive operational excellence through content management, titles, and technical execution of ODD initiatives., • Content & Technical Execution, • Oversee the technical setup and content strategy for ODD platforms, including menu management, product listings, and promotional content., • Utilize technical skills to optimize platform performance, content relevance, and customer engagement., • Change Management & Organisational Agility, • Lead change management initiatives to foster organisational agility and adaptability., • Promote a culture of collaboration, innovation and continuous improvement across teams., • Work with diverse and talented Associates, all guided by the Five Principles., • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today., • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry competitive salary and benefits package, including company bonus.