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Job description Company: Liya Technologies Ltd Location: London – Hybrid Salary: £38,000–£42,000 per year, depending on experience Contract: Permanent, full time – 37.5 hours per week Reports to: Managing Director Liya Technologies is looking for an analytical and commercially minded Business Analyst to improve business processes, support IT services and testing projects, and strengthen financial reporting and controls. Working with clients, delivery teams and senior management, you will turn requirements and data into practical improvements in quality, efficiency and profitability. Approximately 70% of the role will focus on business and process analysis, with 30% dedicated to finance processes. Key responsibilities • Gather and document business requirements, specifications and acceptance criteria., • Map existing and proposed processes, identifying gaps, risks and opportunities for improvement., • Develop dashboards and KPIs to monitor delivery, quality and business performance., • Analyse testing results, defect trends and root causes, recommending corrective actions., • Support project planning, risk management and implementation readiness., • Research client sectors, competitors and technology options to support proposals and service development., • Analyse project costs, margins and client profitability., • Review billing, procurement and reconciliation processes, recommending stronger controls., • Support budgeting, forecasting and the preparation of management reports and business cases. What we’re looking for • A degree in business, finance or a quantitative subject, or equivalent relevant experience., • Demonstrable experience in business analysis, process improvement or performance reporting., • Strong KPI, variance and root-cause analysis skills., • Experience in financial analysis and reconciliation., • Advanced Excel skills and the ability to turn complex data into clear recommendations., • Strong written communication and stakeholder management skills. Desirable skills • A postgraduate qualification in finance or a related subject., • Python for data analysis., • Familiarity with Agile delivery, Jira and Confluence., • Knowledge of ERP systems such as SAP., • Experience in IT services, quality assurance, testing or implementation projects. How to apply Apply with your CV and a brief statement explaining how your experience matches the role

About us S2O Care Services is a London-based care provider that is supporting people in the community. We are now opening a supported accommodation service for young people aged 16–17 who are leaving care, [subject to Ofsted registration under the Supported Accommodation (England) Regulations 2023]. Our aim is simple: to give young people a safe, stable home and the skills and confidence to move on to independent adult life. About the role You'll be a consistent, trusted adult in the lives of the young people we support. Day to day, that means helping them build practical independence skills, settle into education, training or work, look after their health and wellbeing, and stay safe. You'll work closely with social workers, personal advisers, schools and colleges, and other professionals, and you'll keep clear, accurate records. Key responsibilities • Provide practical and emotional support tailored to each young person's support plan, • Teach independent living skills such as budgeting, cooking, shopping, tenancy and household management, • Encourage engagement with education, employment or training, • Recognise and respond to safeguarding concerns, including exploitation, going missing and risk-taking behaviour, • Support young people with health appointments and emotional wellbeing, • Contribute to support plans, risk assessments and reviews, • Complete daily logs, incident reports and handovers to a high standard, • Work in line with the Supported Accommodation Quality Standards and S2O's policies Essential requirements • Minimum 2 years' experience working with young people aged 16–17 (for example in supported accommodation, children's homes, leaving care or youth work), • A sound understanding of safeguarding children and young people, • Good written English and confidence with record-keeping, • Calm, patient and resilient, with clear and consistent boundaries, • Willingness to work flexible shifts, including weekends, • Right to work in the UK Desirable • Level 3 Diploma in Residential Childcare or Children and Young People's Workforce (or willingness to work towards it), • Experience supporting care leavers, unaccompanied asylum-seeking children or young people with trauma histories. What we offer • Competitive pay rate, • Paid induction and ongoing training, • Regular supervision and support from an experienced management team, • Pension, holiday entitlement, refer-a-friend bonus, other benefits, • The chance to help shape a new service from the start Safer recruitment S2O Care Services is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an enhanced DBS check with the children's barred list, satisfactory references (including from your most recent employer in work with children or young people) and a full employment history with any gaps explained. Benefits: • Company pension, • Health & wellbeing programme, • On-site parking, • Paid training, • Referral programme