Helpdesk administrator jobs in SwintonCreate job alerts

Responsibilities:\n\n * Use CAFM system as a user on site including PPM records, reactives and reporting.\n\n * Answer calls/email for the business in a timely fashion\n\n * Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned.\n\n * Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment\n\n * Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained.\n\n * Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support.\n\n * Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.\n\n * Alongside Contract Support assist with the monthly customer report.\n\n * Provide comprehensive reports relating to all jobs raised through the CAFM system.\n\n * Analysis and comprehension of reports relating to CAFM system.\n\n * Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support.\n\n * Logging hazards & customer feedback on the QHSE Management Portal\n\n * Perform any other duties or responsibilities as requested by the CM or Management Team.\n\n * Understand procedures and processes and operate them to the required standard.\n\n * Manage system as a key user on site including PPM records, reactive and reporting.\n\n * Ensure QHSE documentation is maintained and readily available using company systems.\n\n * Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA’s.\n\n * Monitoring calls received from the customer through to call completion and updating records.\n\n * Raise and assign work orders to relevant resources.\n\n * To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope and not outside of this.\n\n * Managing the supply chain and drive them to attend within required SLA’s.\n\n * Driving the engineering team to attend to all callouts within required SLA’s

A leading workplace management company is seeking a Helpdesk Administrator to coordinate operational activities across a busy banking portfolio in Bolton. The successful candidate will ensure responsiveness and support the smooth running of services, working both independently and within a team.

We are currently recruiting a part time Health & Safety Helpdesk Administrator, based at our head office in Stockport. You will support the running of the Health & Safety Helpdesk, acting as a first point of contact for queries.

A recruitment agency is seeking a Helpdesk Administrator to join their client in St Albans.

A talent management consultancy in Greater London is looking for a Helpdesk Operator for a 6-month contract. Ideal candidates should possess solid administrative skills, have knowledge of helpdesk operations, and preferable CAFM experience. This position is suited for those with entry-level exposure

A recruitment agency is looking for a Helpdesk Administrator to join their team in Enfield.

A leading security services provider based in Solihull is hiring a full-time Security Operations Administrator to manage calls and assist colleagues.

We are actively seeking a Helpdesk Administrator to join our client in St Albans. Communicate and collaborate with Helpdesk Operators, Operatives and sub-contractors.

Helpdesk Administrator – Enfield (Hybrid Opportunity).

A leading facility management company in Greater London seeks a Helpdesk Administrator to assist in managing reactive emergency maintenance requests. The role involves covering the helpdesk, vetting service requests, ordering parts, and coordinating work for urgent jobs.

A Human Resource provider in the United Kingdom is seeking a People Services Administrator to provide exceptional HR administration within the People & Culture team.

As Helpdesk Administrator, you will be:. As Helpdesk Administrator, you'll have:. Keywords: Helpdesk Admin Facilities.

The Helpdesk Administrator works alongside M&E Helpdesk and Helpdesk Coordinator to form part of the team responsible for the receiving, allocating and the progression of reactive emergency maintenance faults. Cover the helpdesk in the absence of Helpdesk Operative. Adhere to all SLAs/KPIs set again

Helpdesk Administrator Contract: Banking Location: Bolton, BL6 6SU Hours of work:. We are seeking a highly organised and proactive Helpdesk Administrator to act as the central coordination hub for all facilities and operational activity across a busy banking portfolio.

Due to continued investment and growth, another exciting opportunity for a helpdesk administrator has arisen. This role is ideal for someone with helpdesk experience or a willingness to be trained in a dynamic, upcoming business with a drive to progress further. Prioritise workloads; multitasking is

A leading facilities services provider is seeking a Helpdesk Administrator to manage service requests and maintain customer satisfaction. The role involves covering the helpdesk in the absence of the operative, vetting service requests, and ensuring efficient task management.

We’re on the hunt for a Health & Safety Helpdesk Administrator who will play a central role in supporting our clients and advisors through exceptional call handling, accurate information management, and high‑quality administrative support. While the core focus of this role is client support and

This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of ded

This is a casual, part-time role offering flexible working.As a Bank Support Worker at a Barchester independent mental health hospital, you'll use your intuition and empathy to help our patients get the most out of life.You'll work as part of a multidisciplinary team to support patients with complex

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Tips + some great benefits including.Discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice.What hours will you be working?

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Carpet and Upholstery Cleaner - Lancashire.Full- Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Carpet & Upholstery Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.As a Carpet & Upholstery Cleaner, you'll be our exper

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused team members to take care of our accommod

Type: Full-time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you t

JMC Aviation are working with a.Saffron Walden (relocating to Braintree in July 2026),.This client specialises in component repairs for a wide range of commercial aircraft from electrical to mechanical and interior to welding.The company offers a warm welcoming environment with a great team environm

Full-Time or Part-Time | Immediate Start.We have full-time and part-time cleaning jobs available in your area.Just click 'apply' and complete our online application form - it only takes a couple of minutes and you can start immediately!.We're the best agency for home cleaners.We go out of our way to

Are you a Road Surfacing Team Leader seeking a fresh challenge? Are you based in the North West region? Would you like the opportunity to ensure quality work and health and safety is a priority in your own crew?.We are currently looking for a.North West and North Wales team based out of Agecroft, Sa

You will champion a client-centric mindset within your team and be dedicated to driving continuous service improvement.Providing an environment that empowers your team to excel in providing exceptional customer experiences will be a key focus area.Should you choose to accept, your responsibilities w

Planning Enforcement Team Leader Location: Rochdale, Grade: Grade 9 plus market supplement (£3,878) Hours: 37 hours per week (including some evening/weekend work) Our client in Rochdale is seeking an experienced and professional Planning Enforcement Team Leader to manage it’s Enforc

Commercial Team Leader-Manufacturing Projects Manchester (East) £40-45K plus Benefits 8-4, Mon-Fri Are you an experienced team leader or manager from a manufacturing or installation background, looking for a senior level position within a large manufacturing company? The role would suit

Due to expansion, we are looking to employ a reliable Commercial Window Cleaner (driver) to work in the Manchester, Liverpool and surrounding areas.A total of 40 hours per week at £13.Full clean British driving licence required / Must be over 25 years old.Class 2 HGV license (desirable).Carry out a

We're supporting a fast-growing, forward-thinking student living brand as they build out a brand-new sales function - and they're looking for a high-energy Sales Team Leader to help shape it from day one.This is a brilliant opportunity for someone who's been performing well in a sales environment an

If you're leading hygiene teams on nights and feel like you're firefighting more than improving - this one's worth a look.I'm working with a well-established food manufacturing site that's investing heavily in its people, equipment, and hygiene standards.This isn't just about keeping things clean.It

We are looking for an experienced and enthusiastic Team Leader to join our dedicated team of staff at our Salford Physical Disabilities Service.As a Team Leader, you will work closely with the Registered Manager and Deputy Manager ensuring the effective delivery and daily operational management of o

We are looking for passionate Childrens Support Workers who are available to work on a flexible basis.As a Childrens Support Worker you will work as part of a team to deliver a high standard of care at all times and support the Young Persons emotional wellbeing.You recognise that the role is to help

A Bed Every Night Worker (ABEN) / Housing Support Worker.We are looking for a compassionate and reliable A Bed Every Night Worker for our client in Rochdale.You will support individuals experiencing homelessness by providing safe accommodation placements and ongoing support to help them move towards

Job Title: Family Support Worker Location: Reading Job Type: Temporary / Ongoing Opportunities Pay Rate: From £15.Job Title: Support Worker - Children & Young People Location: Buckinghamshire Job Type: Temporary / Ongoing Opportunities Pay Rate: From £15.Job Overview We are curren

We are seeking an experienced and reliable.Marske Hall, a 17th-century Manor House, stands proudly in the beautiful village of Marske-By-The-Sea, Redcar.Close to the local promenade and beaches and with extensive gardens, Marske Hall has been purposely adapted to ensure the people we support can liv

Residential Support Worker - 2 bedded Children's Residential Home.Residential Support Worker candidates can choose between a 36 hour, 40 hour or 48 hour permanent contract.EBD needs in a safe, children centred and structured environment.You will offer support with a team of residential support worke

Field Sales Team Leader - Monday - Saturday working days.Salary - £28,000 base / £80,000 realistic OTE.Working Hours - 40 hours per week.Joining the Verisure team as sales team leader means:.Playing a vital role in leading, coaching, and driving the success of your sales team while also contributi

JOB-(phone number removed)-c1c514b9 Job Opportunity: Band 5 Team Leader (Registered Mental Health Nurse) in Guernsey UK, earning £35 hourly, full-time, required for 12-weeks Therapy & Enabling, and Short Breaks adult Disability service.Embrace the chance to step into a challenging and rewardi