Senior Receptionist
hace 11 días
£17–£18 por hora
Jornada completa
London
Job Title: Senior Receptionist – Kaio Restaurant (Previous Nela) Join the Kaio family and become the welcoming face of a restaurant renowned for its warm hospitality, refined dining experience, and commitment to excellence. Kaio is a high-end, contemporary restaurant celebrated for its vibrant atmosphere, chef-driven menu, and exceptional guest service. As our Senior Receptionist, you'll play a key role in creating unforgettable first impressions while leading the reception team with confidence and professionalism. What We Offer: • Full training on our reservation systems, guest service standards, and operational procedures, • Excellent opportunities for career development and progression within the restaurant, • Competitive pay plus service charge, • Full-time position, • A supportive, professional, and collaborative working environment Key Responsibilities: • Deliver a warm, polished, and personalised welcome to every guest from the moment they arrive, • Lead the reception team, ensuring the highest standards of service and professionalism are maintained, • Manage reservations, seating plans, and guest requests efficiently using our booking systems, • Handle VIP guests, special occasions, and guest feedback with confidence and discretion, • Work closely with the management, front-of-house, and kitchen teams to ensure seamless service, • Maintain an organised reception area while ensuring smooth daily operations What We're Looking For: • Previous experience in a reception, host, or front-of-house supervisory role within a premium hospitality environment, • Exceptional communication and interpersonal skills, • Strong organisational abilities with excellent attention to detail, • A calm, confident, and professional approach in a fast-paced environment, • A natural leader with a positive attitude, guest-first mindset, and passion for delivering outstanding hospitality If you're passionate about creating exceptional guest experiences and are ready to take the next step in your hospitality career, we'd love to welcome you into the Kaio family. Apply now and become part of a team dedicated to excellence.