Host / Hostess
20 days ago
£12.21–£14 hourly
Part-time
London
Job description: We are looking for a friendly, confident, and well-presented Hostess/Receptionist to be the first point of contact for our guests. You will manage reservations, greet and seat guests, and support smooth service across our restaurant and lounge. Key Responsibilities • Welcome and seat guests in a warm and professional manner, • Manage reservations via phone and online systems, • Answer phone calls and return missed calls promptly, • Confirm bookings, guest numbers, allergies, and celebrations, • Coordinate table seating with management and service teams, • Assist with walk-ins and upsell lounge reservations when appropriate, • Maintain a clean and organised reception area, • Thank guests on departure and ensure a positive final impression, • Requirements, • Previous experience in hospitality or a similar role preferred, • Excellent communication and customer service skills, • Professional appearance and positive attitude, • Ability to stay organised in a fast-paced environment, • Availability to work evenings and weekends What We Offer • Supportive and professional team environment, • Opportunity to work in a vibrant restaurant and entertainment venue, • Competitive pay (based on experience), • Staff Discount, • Service Charge