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Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

This is a part-time hybrid role for a Brand Ambassador and Booking Assistant, based in the London Area, United Kingdom, with some work from home acceptable. The role involves representing our brand, enhancing brand awareness, providing booking assistance to customers, and delivering excellent customer service. The day-to-day tasks include promoting our brand at events, engaging with potential customers both online and offline, assisting customers with bookings, and ensuring a positive customer experience.

Uncapped commission. No ceiling. No excuses. We’re not looking for shop assistants. We’re looking for closers. Aromaria’s flagship on Regent Street is one of the most established premium fragrance destinations in central London. We’ve built the footfall, the brand, and the product range. What we need now are retail sales people who treat the shop floor like a sales floor. People who walk in every morning thinking about their numbers. People who measure their day in conversions, average transaction value, and commission earned, not hours worked. If you’re the person who quietly outsells everyone else on your team and wonders why you’re paid the same as the colleague who hides in the stockroom, this is your move. What you’ll actually do This role is not about waiting inside the store for customers to come to you. Regent Street has some of the highest pedestrian traffic in Europe, and your job is to convert it. That means working the door, working the pavement, and working the shop floor with equal energy. A typical day looks like: • Standing at the entrance and engaging passing traffic. Stopping people. Inviting them in. Getting them to smell something they didn’t know they wanted., • Reading every customer who walks in within seconds and adapting your approach to them., • Closing, upselling, and cross-selling. Every transaction is an opportunity to add value, not just ring up a candle., • Capturing customer details, building a personal client book, and bringing those customers back. Your repeat business is your annuity., • Knowing the product range cold so you can talk credibly about bespoke scent development, diffusion systems, and the brands and hotels we work with globally., • Hitting daily, weekly, and monthly targets. Then beating them. You’ll be selling a premium interior fragrance brand with serious commercial credibility behind it: bespoke scenting for global hotel groups, cruise lines, and luxury retail. The product sells itself to the right customer. Your job is finding them, stopping them, qualifying them quickly, and closing them confidently.