Trabajos hotel audit en Reino Unido

Position: Night Manager Reports to: Front Office Manager and Assistant Front Office Manager What will I get? • A competitive gross annual salary of £41,000–£42,000 (inclusive of service charge), based on a 40-hour working week and dependent on experience. The role follows a shift pattern of four consecutive 12-hour shifts, followed by four days off., • Enhanced annual leave, increasing with length of service, • Complimentary meals whilst on duty, • Employer pension contribution (3%), • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • Ongoing learning and professional development opportunities, • Employee recognition programmes, including long service awards and appreciation initiatives, • A vibrant social calendar with team events, seasonal celebrations and company updates, • Access to the CODE App, offering exclusive discounts across restaurants, hotels, and experiences in the UK, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing as Night Manager? As the Night Manager, your primary responsibility is to lead and inspire the night team, fostering a highly motivated and successful group. Your role involves maintaining night security and ensuring guest safety throughout the night operation. Excellent communication skills are crucial, and you should focus on building positive and supportive relationships with your colleagues. Given your guest-facing position, impeccable presentation is essential, and your willingness to engage with guests to ensure their satisfaction is a key aspect of the role Managing Hotel Operations: • Conduct thorough handovers from previous shifts, recording and addressing necessary follow-up tasks., • Perform night accounting and reception duties with utmost professionalism and adherence to hotel standards., • Complete the End of Day procedure on Guestline software accurately., • Prepare night audit reports, reception handover reports, and management reports., • Address guest complaints promptly and effectively, taking necessary remedial actions., • Ensure timely communication of guest feedback and complaints through the use of the Omni system and House Managers, ensuring appropriate follow-up actions., • Conduct daily briefings for each shift to stay aligned with team objectives., • Support the rate strategy, maximise sales and revenue, encourage upselling, and promote F&B outlets and other services., • Stay informed about daily hotel results, events, VIPs, media, and influencers., • Act as a hotel ambassador, ensuring guests respect the neighborhood policies. Managing Team Operations: • Participate in training day and night team members., • Manage night staffing levels according to hotel demands and coordinate team schedules and vacations with the Front Office & Assistant Front Office Manager, • Oversee night staff and ensure efficient task completion, including the Night Chef., • Implement and update departmental policies and procedures, ensuring understanding among team members., • Assist with Night Room Service requests from in house guests. Enhancing Guest Experience and Services: • Monitor and supervise the level of guest service across departments, correcting any lapses immediately., • Contribute to building a detailed guest database in Guestline, noting preferences and special requests., • Provide courteous and friendly assistance to all guests, employees, and visitors., • Resolve guest satisfaction complaints during the night shift., • Conduct regular security walks of the hotel to connect with guests and ensure property safety. Managing Financial Performance: • Evaluate departmental performance using key metrics and financial targets to inform future plans., • Enforce hotel credit procedures and maintain accurate records., • Ensure compliance with hotel accounting procedures and GDPR regulations regarding personal data handling., • Perform miscellaneous accounting procedures as required. Ensuring Health and Safety: • Understand and comply with relevant health and safety legislation., • Ensure team members are aware of and adhere to security, health, and safety regulations., • Act in accordance with fire instructions and ensure team members are trained accordingly., • Take overall responsibility for health and safety within assigned departments., • Promote a safe working environment on a daily basis., • Attend statutory training and ensure compliance with legislative change Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Senior OPERA PMS & OHIP Data Integration Specialist – Hotel – London Daily rate: £600 - £700 (inside IR35) Duration: 6 – 12 months Location: London Start: ASAP We’re looking for a unique hybrid profile, someone who understands how hotel operations behave inside OPERA PMS and can translate that into clean, reliable data via OHIP APIs. You’ll act as the bridge between hotel operations, Oracle OPERA, and our data platform, ensuring that what happens at the front desk is accurately reflected in downstream systems powering pricing, marketing, and analytics. Key Responsibilities: OPERA Scenario & Data Behaviour Mapping • Break down complex operational scenarios in OPERA (multi-room bookings, routing, share-withs, night audit, folio settlements), • Translate UI actions into underlying data behaviour and lifecycle states, • Identify edge cases (no-shows, cancellations, profile merges, reservation changes) and how they impact historical data OHIP API Strategy & Data Extraction • Act as SME for OHIP REST & Streaming APIs, • Identify the correct endpoints and payloads for real-time and historical data, • Design logic for polling vs event-driven architectures (webhooks/streaming), • Handle rate limits, retries, and data consistency challenges, • Use tools like Postman to explore and validate API behaviour Data Mapping & Architecture Support • Create detailed source-to-target mapping documentation, • Map OPERA data (via OHIP) into our Data Lake / Warehouse, • Ensure accuracy and consistency across all business scenarios, • Troubleshoot discrepancies between OPERA UI and downstream data Cross-Functional Collaboration • Work closely with Product, Data Engineers, and Architects, • Validate data against real hotel workflows, • Ensure outputs support use cases like personalization and dynamic pricing Skills: Must-Have • 5+ years hands-on experience with OPERA PMS (v5.x and/or OPERA Cloud), • Deep knowledge of:, • Reservations & Front Desk, • Cashiering & Folios, • Profiles & Rate Management, • Night Audit processes, • Proven experience with OHIP (Oracle Hospitality Integration Platform), • Strong understanding of:, • REST APIs & JSON, • API testing tools (Postman or similar), • Ability to map API payloads back to real OPERA behaviour, • Strong analytical mindset — you enjoy digging into data inconsistencies Nice to Have • Experience building or supporting:, • Customer Data Platforms (CDPs), • Data Warehouses / Data Lakes, • Familiarity with modern data stacks (e.g., Databricks, Microsoft Fabric), • Experience working with hotel groups or hospitality SaaS platforms

Title of the position: Medical Administrator Reports to: Medical Operations & Excellence Manager Purpose of the job: The Medical Administrator provides comprehensive administrative and operational support to the Global Medical Organization, reporting into the Medical Operations & Excellence Manager. This role plays a critical part in enabling efficient execution of medical activities, with a strong focus on scientific events, training administration, contract management, invoicing and cross-functional coordination with Finance and other stakeholders. The position requires a high level of organizational skill, attention to detail, and the ability to manage multiple priorities in a regulated environment. Main missions and responsibilities + expected results: Accountability 1: Scientific Event (internal and external) Administration Expected result: • Under the oversight of the Medical Event Coordinator and Compliance Lead, coordinate end-to-end administrative support for scientific and medical events, including flight, hotel, restaurant, and ground transportation bookings., • Ensure all event-related arrangements comply with internal policies and applicable compliance requirements., • Maintain accurate records and documentation related to scientific events. Accountability 2: Contract and Vendor Administration Expected result: • Draft and manage contracts for the entire Global Medical Organization, including service agreements, consulting contracts, vendor agreements etc., • Liaise with Legal, and other relevant teams as required to ensure timely review and approval., • Track contract status, renewals, and documentation. Accountability 3: Invoicing Coordination Expected result: • Coordinate invoicing processes in close collaboration with the MedOp Manager, Finance and Accounting teams., • Ensure accurate and timely processing of invoices, POPs, and expense documentation., • Support the MedOp Manager in budget tracking and reconciliation activities related to medical organizational initiatives, events, projects etc. Accountability 4: Training Administration Expected result: • Provide comprehensive administrative support for medical training programs, including planning, scheduling, enrollment, and documentation., • Manage training logistics, materials distribution, material update, attendance tracking, and certification records., • Support onboarding and ongoing training initiatives for Global Medical team members., • Maintain training records in relevant systems and ensure audit readiness with specific attention to GxP related materials., • Support the maintenance of the BH Core Training Portal in collaboration with IT. Accountability 5: Onboarding and Organizational Support Expected result: • Support the onboarding of new Global Medical team members by coordinating system access, training requirements, and administrative setup., • Act as a key point of contact for administrative queries within the department., • Maintain departmental trackers, calendars, and documentation. Accountability 6: Systems and Project Support Expected Result: • Provide administrative support for system implementation and optimization projects (e.g. MI systems, PromoMats, learning platforms etc.)., • Assist with user access management, documentation, training coordination, and data maintenance., • Support change management activities related to new tools and processes. Expected competencies: • Previous experience in an administrative or operations role, preferably within the pharmaceutical, biotech, or life sciences industry., • Experience supporting medical, scientific event and training-related activities., • Familiarity with regulated environments and compliance-driven processes., • Strong coordination experience with Finance, Legal, and cross-functional stakeholders., • Excellent organizational and time-management skills with strong attention to detail., • Ability to manage multiple priorities and deadlines in a fast-paced, global environment., • Strong written and verbal communication skills., • Proficiency in MS Office and experience with enterprise systems (e.g. MI tools, content management or learning systems) is an advantage., • Professional, discreet, and service-oriented mindset

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

Company Overview Yellow Tree is a Real Estate Investment Fund based in Gibraltar and is dedicated to the ownership, development and management of commercial and residential real estate assets. The Yellow Tree Real Estate Investment Fund is backed by a Gibraltar-based multi-family office. Yellow Tree invests across capital and gateway cities, employing a tailored investment strategy to each geographic region. Our portfolio underscores long-term value and mirrors our dedication to excellence. Our philosophy centers on income generation, ensuring that 100% of our portfolio consistently delivers returns. We achieve this by taking an asset-by-asset approach, where each asset carries its own weight in contributing income without dilution. Each asset has its own business plan that is meticulously followed making sure that each asset performs as expected. We own and manage sustainable and high-quality properties, aligning with the objectives of leading national and international corporations. This ensures that Yellow Tree Group is synonymous with quality, reliability, and enduring success. For more information, visit us on yellowtree.com Role Overview Please note that this role is permanently based in Gibraltar and requires relocation to Gibraltar. This is not a commuting or travel-based position between London and Gibraltar. As part of the relocation package, the Company will cover the cost of accommodation/rent in Gibraltar. We are open to considering candidates currently based in the UK who are willing to relocate for the role. This is a senior strategic role combining overall portfolio management, oversight of insourced property management & facility management operations, and leadership of hospitality initiatives and asset and relationship management of hospitality assets. The Country Manager will drive asset performance, operational excellence, and long-term growth strategies, ensuring that the company maximizes the value and potential of its Gibraltar portfolio. The ideal candidate will have deep real estate and hospitality expertise, proven experience in strategic leadership, asset strategy,and stakeholder management, and the abilityto deliver results at a senior executive level. Reports to: C-level Executive Direct reports: Technical Project Managers, Property Manager, Junior Facility Manager & other as the business will expand Matrix / dotted-line reporting: Local Finance team (cross-functional reporting) Key Responsibilities Strategic Leadership & Asset Management • Review or define (where applicable) and implement the market strategy for Gibraltar,aligned with Group objectives, • Develop (where applicable) or follow and implement already defined business plans at asset-level to optimise long-term value and returns, • Identify value-add opportunities, including portfolio enhancement, repositioning, and operational improvements, • Implement and oversee all capex projects on an asset level and well as all commercial plans, • budget preparation Portfolio Oversight • Oversee performance of all assets (office, residential, commercial, and hospitality), • Ensure alignment of tenant, asset, and operational strategies to maximise occupancy, revenue, and portfolio performance, • Provide strategic guidance on property management operations to ensure high standards of service and efficiency, • Report bi-weekly to COO on KPIs and points of interest Hospitality Leadership • Serve as the primary point of contact with the hotel operator, • Lead the planning and execution of renovation, upgrade and rebranding initiatives, ensuring high-quality standards and ROI, • Strategic support services to assist the Hotel Operator and the Hotel's management team implement delivery of the Current Business Plan and any future business plan and oversee its implementation and ensure the objectives are mutually understood and met, • Monitor and report to Yellow Tree C-Level on the implementation of the Business Plan., • Oversee the Hotel Operator's performance of its obligations and services under the HMA, including oversight of the performance of any key vendor contracts entered into by the Hotel Operator in connection with the Hotel., • Attendance at calls or meetings which may be held by the YT Team and the Hotel Operator and/or the Hotel management team, providing updates and answering YT C-Level questions., • Report to C-Level any events of which the Country Manager becomes aware which could threaten the Hotel or affect its value or that of the Hotel business., • Undertake a full monthly review of the Hotel business performance, meeting with the Hotel Operator and/or the Hotel management team each calendar month to review that month's P&L and to plan future businesss trategy and financial performance., • Monitor guest satisfaction metrics and online reputation and advise on corrective action plans where applicable, • Oversee pricing strategies, segmentation and channel mix., • Provide input on rate parity, OTA mix, and direct booking strategies., • Review marketing ROI and conversion rates., • Review balance sheet and cash flow, in addition to P&L., • Evaluate internal controlsand audit compliance, including fraud prevention measures., • Identify cost-saving and efficiency opportunities., • Identify, make recommendations on investment and performance strategies and concepts (including the provision of assistance with technical, economicand financial analyses) as seem necessary and useful to enhance and maintain the financial performance of the Hotel business., • Prepare rolling Capex reserve planning and monitor use of FF&E reserves., • Advise on investment strategy and ROI analysis., • Review the Hotel Operator's requests for capital expenditure as needed and prepare the case for Client approval where required. Oversee planning and execution of CapEx projects., • On an annual basis, negotiate the Hotel's annual budget with the Hotel Operator and the Hotel's management, • Assist finance team in annual valuation reports done by a reputable 3rd party company as chosen by the finance team., • Operational audits of Hotel departments (including housekeeping, F&B, maintenance)., • Monitor and advise on sustainability initiatives (energy usage, waste reduction,etc.), • Report to C-level (via in-person meetings or video conference call) on a monthly basis with a full explanation of our progress on the various workstreams comprised in monthly KPIs and areas of interest, • Prepare and deliver within 10 Business Days of the end of each calendar month a monthly “Dashboard” report which covers the current trading position, commentary on the month, the areas of focus for YT and the Hotel Operator and the Hotel's management team, and an update and commentary on the ongoing year end forecast against budget. Stakeholder Management • Build and maintain strong relationships with key tenants, investors, local authorities, and external partners, • Provide clear, high-level reporting to the Board and Group executives on portfolio performance and strategic initiatives Acquisitions& Market Intelligence • Ensure the business plan is prepared accurately and aligned with strategic objectives; analyze performance reporting and work closely on continuous improvements, • Define and implement the leasing strategy for the rest of the portfolio, • Oversee future acquisition and integration into the portfolio as well as execution of the business plan and viability model post-acquistion, • Provide inputon potential acquisitions, including market trends, feasibility, and asset potential, make sure that the business plan and assumptions are fully implementable, • Support due diligence and integration planning for new investments, • Identify strategic opportunities for portfolio expansionand optimisation Governance & Compliance • Ensure compliance with local regulations and corporate governance requirements, • Monitor portfolio risks and implement mitigation strategies at a strategic level Candidate Profile Experience • 5-10+ years Senior management experience in real estate and hospitality, • Proven track record in strategicasset management and portfolio optimisation, • Experience overseeing multi-asset portfolios, including office, residential, commercial, and hospitality properties, • Strong background in hospitality strategy, operational leadership, andasset development, • Experience in insourced property management oversight desirable, • Knowledge of the Gibraltar market highly preferred Skills & Competencies • Strategic thinker with the ability to translatestrategy into actionableplans, • Commercially astute with P&L oversightand financial planning experience, • Strong leadership, negotiation, and stakeholder management skills, • Excellent communication and presentation skills for senior-level engagement, • Ability to manage complex portfoliosin a dynamic, fast-paced environment, • Right to work in Gibraltar, • English proficiency Personal Attributes • Credible, confident, and influential, • Highly accountable with a strong ownership mentality, • Pragmatic, resilient, and solution-oriented, • Strong networker, capable of representing the company at the highest levels, • We offer competitive salary packages, great learning and development opportunities., • Opportunity to be part of a dynamic growing team in a fast-growing Real Estate group, • Performance Bonus, • Team Building, • Celebration and parties, • Loyalty gifts, • Gift Cards Women’sDay & Men’s Day, • Extra free days: on your birthday the company gifts you a day off, • Birthday cake, • Holiday Baskets Yellow Tree is a GDPR compliant company, by applying to this job post, you consent with your data being processed in accordance with our PrivacyPolicy which you can find on https://www.yellowtree.com/uk-gdprrecruitmentpolicy Yellow Tree is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color,national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

HS-Front of House in the City of Westminster seeks an experienced Night Manager to oversee all overnight hotel operations. The ideal candidate will have a minimum of 3 years’ experience, a strong understanding of Front Office and night audit procedures, and willingness to work nights, weekends, an

Job title: Director of Rooms Location: London Reporting to: Director of Operations A luxury hospitality property in London is seeking an experienced and passionate Director of Rooms to lead all Rooms Division operations and deliver exceptional guest experiences across Front Office, Concierge, Butler Services, and Housekeeping. This is an outstanding opportunity for a dynamic hospitality leader who thrives in a fast-paced luxury environment and has a proven ability to inspire teams, elevate service standards, and drive operational excellence. What’s on Offer • Competitive salary, • Performance-related bonus, • Opportunity to work within a prestigious luxury hospitality environment, • Career progression and development opportunities, • Collaborative and supportive leadership culture The Role As Director of Rooms, you will oversee the day-to-day management of all rooms-related departments, ensuring seamless operations, outstanding guest satisfaction, and strong financial performance. Working closely with senior leadership, you will champion service excellence while developing and motivating high-performing teams. Key Responsibilities • Lead and manage Front Office, Concierge, Butler Services, and Housekeeping operations, • Drive exceptional guest satisfaction and service delivery standards, • Build strong relationships across departments including Engineering and Food & Beverage, • Monitor departmental performance, productivity, and financial results, • Ensure compliance with hotel standards, SOPs, and operational procedures, • Lead, coach, and develop departmental managers and team members, • Handle guest concerns proactively and professionally, • Support recruitment, onboarding, performance management, and employee engagement initiatives, • Analyse operational reports and implement strategies to improve efficiency and profitability, • Maintain strong quality assurance and audit standards About You The ideal candidate will be an inspiring leader with a strong luxury hospitality background and a passion for delivering memorable guest experiences. Experience & Qualifications • Previous senior Rooms Division leadership experience within a luxury hotel environment, • Strong operational knowledge of Front Office and Housekeeping functions, • Proven ability to manage large teams and multiple departments, • Experience driving guest satisfaction and operational performance, • Strong financial and commercial awareness, • Excellent communication and leadership skills, • Highly organised with strong attention to detail, • Degree in Hospitality Management, Business, or related field preferred If you are interested in this opportunity, please apply today

A Sous Chef, required to join a hotel in the Bromley area. This role may suit an experienced Chef de Partie, ready for progression to the role of Sous Chef. As Sous Chef you will support the Executive Head Chef in the daily management of the kitchen. This role is ideal for a strong team player who thrives in a fast-paced environment, demonstrates excellent kitchen management practices, and is confident using computer-based system The Sous Chef will play a key role in maintaining high culinary standards, ensuring efficient kitchen operations, and supporting the development of the brigade. Exposure to a varied operation including restaurant, events, and banqueting. The ideal candidate for the role of Sous Chef, will have: • Level 3 Food Safety, • Level 3 Allergen Management, • Food Production qualification (NVQ Level 3 or equivalent), • Proven experience in a supervisory kitchen role (Sous Chef or strong Chef de Partie)., • Demonstrable experience leading teams and managing service effectively. Personal Attributes for the role of Sous Chef: Positive, team-oriented approach with strong leadership qualities. High level of professionalism and reliability. Passion for food quality and continuous improvement. Committed to training, mentoring, and developing others. Sous Chef responsibilities: Operational & Kitchen Management • Support the Executive Head Chef in the day-to-day running of all kitchen operations., • Ensure full compliance with kitchen procedures, including HACCP, Food Safety, allergen management, and cleaning schedules., • Maintain high standards of food quality, consistency, and presentation across all services., • Take responsibility for the kitchen in the absence of the Executive Head Chef., • Ensure all Standard Operating Procedures (SOPs) are followed consistently. Teamwork & Leadership • Foster a strong team culture through collaboration, clear communication, and leading by example., • Supervise and support the kitchen brigade during service., • Assist in training, mentoring, and developing team members., • Contribute to performance management and team development initiatives. Stock Control, Purchasing & Systems • Manage stock levels, ordering, and deliveries in line with business needs., • Utilise purchasing and rota systems effectively, including: Procure Wizard (purchasing and stock control), Rota Ready (labour scheduling), Food Alert (compliance and due diligence), • Ensure accurate record-keeping for stock, invoices, and compliance documentation., • Support cost control through effective stock rotation and waste reduction. Food Production & Standards • Oversee food production including batch preparation, portion control, and service execution., • Ensure all dishes meet required specifications and quality standards., • Assist with menu planning and development in line with seasonal and business requirements. KPIs & Accountability • Support delivery of key financial and operational targets, including: Food cost and gross profit margins, Waste reduction targets, Labour cost control (in collaboration with senior chefs), Food safety and compliance audit results, • Take accountability for maintaining high standards and contributing to continuous improvement. Skills & Competencies: • Strong understanding of kitchen management procedures and compliance standards., • Confident computer user with experience in digital kitchen systems., • Experience with Procure Wizard, RotaReady, and Food Alert highly desirable., • Excellent organisational and time management skills., • Strong attention to detail and commitment to standards., • Ability to work under pressure in a fast-paced environment. The salary for the role of Sous Chef, is given as £36,000 / per annum, 45 hour / plus an incentive bonus scheme. Plus a selection of other company benefits are available and free car parking. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

About the job Responsible for the accurate and efficient operation of documentation, communication and customer liaison relating to Key Accounts customers within the Service Business. Main Responsibilities • Deal with Key Account customer queries/enquiries/instructions over the telephone and email in a polite and efficient manner., • Accurately record Key Account customer enquiries/instructions taken over the telephone and email in order that other Service Centre personnel can respond in an efficient manner., • Maintain and update Key Account customer IT reportage systems where required, IFS, SharePoint, Mercury etc and chase down any overdue tasks utilizing system MI., • Use initiative in dealing with Key Account customers and Service Centre personnel and assist the wider APRS team when required., • Co-ordinate all relevant paperwork to enable the processing of documentation as quickly and efficiently as possible and to ensure customer satisfaction., • Carry out documentation updating and processing to achieve the desired up-date of the business and customer systems., • Ensure internal and customer records are maintained in a manner satisfactory for audit purposes., • Attend scheduled internal and external Key Account meetings and customer conference calls., • Maximise co-operation between all service personnel dealing with key account customers promoting an efficient and pleasant working environment., • Comply with requirements of Health and Safety Practices as outlined in the Company Health and Safety procedure., • Assist the Key Accounts Manager in his responsibilities delivering for the business where required., • Carry out remote system monitoring for SCADA and JTL Our Ideal Candidate • Good time management and the ability to work alone., • Strong written and verbal communication skills., • Ability to work to tight deadlines; managing priorities., • A great communicator; strong planning and organisational skills. Required Experience • A good working knowledge of Microsoft Systems, including Outlook, Word, Excel and PowerPoint., • Demonstratable experience from previous admin role. About the Business The Installation and Service division of my client installs HVAC and Refrigeration equipment into a wide range of applications. Our flexible service and maintenance solutions allow our engineers to provide planned maintenance, repair, and emergency breakdown cover. They supply multiple industries including food processing, brewing, petrochemical and retail and regularly work with companies like Heineken, Morrison’s and the Ministry of Defence. Pay & Benefits We offer a competitive salary and a range of great benefits that make their offices a great place to work. These include: • 26 days annual leave, • Defined pension contribution plan, • Life Assurance, • Company sick pay scheme, • Continued professional development, including study leave and financial support for role related qualifications, • Recruitment referral scheme, • Long service awards, • Eye care vouchers, • Salary Extras, including shopping, hotel and travel discounts

Do you have experience following up / chasing payments? Are you a natural communicator? Have a good understanding of debits / credits / aged debts? We have the role for you! We are working with a Corporate Travel brand (who are based in the West End) who are looking for a Land Commission Assistant to join their small team. The primary function of a Land comms assistant is tracking, invoicing and chasing hotel commission on current debts. Main Duties and Responsibilities Timely and effective collection of all debts owe Resolving queries both internally and externally around outstanding invoices in a timely manner Managing and maintaining the shared Landcomms inbox box in a timely manner Posting and allocating daily credit receipts to the accounting system paid via various vendors, Onyx, Tacs, Expedia Providing accounts information, for example aged debt reports as and when required Deal with ad hoc queries and liaise with other members of the Finance team Month End procedure and sending out Monthly statements via systems and manual process Providing support to year end statutory audit May also require adhoc responsibilities as and when requiredSkills Ability to work as a team member and have constant communication at all time Ability to establish and maintain good client relationships, both internally and externally at all levels Ability to reconcile complex accounts and have excellent attention to detail Competence in Microsoft Office products and accounting software Prior experience with accounting systems Calm, polite and professional confident manner to handle potentially uncomfortable conversations and e-mails.The Package: A starting salary of £26,000 Lovely officed based in the West End Monday - Friday working hoursInterested? Please click APPLY or contact

Operations Support Administrator - Sidcup What’s in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.? 25 days annual leave plus bank holidays with the option to buy more Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP? and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more?! Life assurance cover? Long service recognition? Enhanced Maternity Pay Active local social committees? Regular social events? Paid volunteering opportunities in your community? About the role… As an Operations Support Administrator at Ipsum, you'll provide key support services and ensure compliance across our operational business units, working as part of the Group Operational Support Team to help drive efficiency and maintain high standards. As a Operations Support Administrator you will… Book internal/external training and update company systems Issue and record tools, PPE, and manage renewals/recalibrations Enter audit/inspection data into systems Raise purchase orders to support activities Action shared-service requests (e.g. hotel bookings) Handle post, parcels, stock replenishment, and greet visitors Scan, print, and upload training and ID documents Maintain business and team documentation Update databases and company portals Support Operations Support team colleagues Pursue personal development within the role About you… We are looking for an organised, proactive, and confident communicating across phone, email, and Teams. With admin experience and a strong customer focus, you stay calm under pressure and take pride in making improvements. You’re comfortable using Microsoft Office, and SharePoint knowledge is a plus. Experience in a safety-critical environment would be beneficial. Our commitment to Equal Opportunities... We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR