Core Duties: - Ensure cleanliness of public areas and guest rooms. - Clean bathrooms and vacuum rooms and corridors. - Change and replenish bed linen, towels, and guest amenities. - Perform deep cleaning tasks regularly. - Restock and maintain housekeeping trolley. - Be environmentally conscious and dispose of waste appropriately. - Follow lost property procedures. - Handle guest requests promptly and efficiently. - Manage master keys responsibly. - Inspect public areas and toilets for cleanliness and take corrective action. - Adhere to hotel security, fire regulations, and health and safety guidelines. - Assist other departments as needed and maintain positive working relationships. Required Skills and Qualifications: - Positive attitude and strong work ethic. - Excellent communication and interpersonal skills. - Commitment to providing exceptional customer service. - High grooming standards. - Ability to work independently and as part of a team. - Previous hotel experience or experience in a similar role is beneficial.
As a Server, you will be the primary point of contact for our guests, delivering exceptional dining experiences. Your role involves efficiently serving food and beverages while ensuring guest satisfaction. ** Responsibilities:** - Deliver exceptional guest service by efficiently serving food and beverages. - Maintain a comprehensive knowledge of the menu and be prepared to answer guest inquiries. - Adhere to all beverage service regulations and licensing requirements. - Ensure the proper setup and maintenance of the service station. - Accurately process guest orders and deliver items promptly. - Uphold the highest standards of personal hygiene and uniform appearance. - Comply with all hotel safety and security procedures. ** Qualifications** - Proven ability to provide excellent customer service. - Strong interpersonal and communication skills. - Attention to detail and organizational abilities. - Ability to work effectively as part of a team. - Previous experience in the hospitality industry preferred. - Knowledge of food safety and hygiene standards advantageous.