Kingston upon Thames
People Partner Kingston A People Partner is a crucial role within People Experience in markets where line managers and employees are supported in critical employee moments. They work with various teams within the HR network, leading and maintaining Employee Excellence and delivering relevant care for Tier 2 of our service delivery model. In this capacity, a successful People Partner will lead two broad areas: end‑to‑end leadership on all matters related to employee relations and conflict resolution, with the goal of maintaining a positive work environment and minimizing reputational and compliance risks; and driving Tier 2 Care within our Service Delivery model, advising on and resolving complex local policy, regulatory or legal escalations and handling complex cases requiring market intervention or decisions. • Employee Relations:, • Serve as the first point of contact for employees and line managers on employee relations matters., • Lead all employee relations activities with line managers, ensuring compliance and correct interpretation of all relevant employment legislation, HR policies and HR practices., • Provide leadership and expert guidance on performance improvement, disciplinary actions, grievance handling, collective and individual consultation and redundancy processes., • Offer hands‑on support, including writing scripts, collating investigation reports, and drafting outcome letters to support cases through to completion., • Assist with the resolution of conflicts or disputes, instilling confidence in managers and employees by being unbiased and neutral in facilitating resolutions and upholding Unilever’s standards of behaviour and company’s code of business principles., • Proactive Employee Relations and Manager Support:, • Identify ER trends and coach line managers, recommending solutions to address root causes of issues and build leader and organisation capability where required, to reduce employee relations incidents., • Take proactive steps to tackle problems early., • Coach and support line managers on an individual basis, advising on individual employee relation cases such as performance, grievance, disciplinary and conflict., • Stay up to date with changes in employment legislation and HR practices., • Complex HR Case management:, • Ensure consistent application of HR policies and practices on all matters and decisions across the business., • Work side‑by‑side with relevant experts and decision makers in HR to recommend appropriate decisions or actions for complex HR queries or problems., • Provide hire‑to‑retire support where there is a legal, fiscal or regulatory requirement., • Be accountable for resolving complex policy cases, including absence management, family leave and flexible working cases., • Lead restructuring efforts at the employee level, including conducting severance conversations as per consultation and process requirements., • Liaison & Country Contact:, • Provide relevant input and support on knowledge management requirements to enable the Service Delivery Model., • Minimum 4 years’ experience in an ER‑heavy operational HR role (e.g., HR Advisor, HR Generalist, ER Specialist)., • In‑depth knowledge of UK employment law applicable to HR policies and practices and how these relate to employee relations case management., • Ability to provide strong and carefully thought‑out ER advice to line managers and HR professionals across the business., • Extensive experience and demonstrable expertise of navigating complex multi‑faceted employee relations matters through to conclusion., • Experience working with unions is preferred., • Has a genuine passion for people needs, partnership, problem‑solving and negotiation that drive people and business performance., • Strong organisational skills, attention to detail and diligence., • Ability to work independently and in a matrix teamwork environment., • Stakeholder Management, • Collaboration, • Problem Solving, • Care deeply, • Focus on what counts, • Stay three steps ahead, • Deliver with excellence We offer a competitive salary and pension scheme, an annual bonus, free gym access, discounted staff shop and shares. You’ll work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full‑time basis, we discuss flexible working options according to your needs. We value wellbeing and offer various supports such as hubs, programmes and development opportunities, fostering a family‑friendly and inclusive workplace. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We give full and fair consideration to all applicants and continue development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy and maternity, and we provide reasonable adjustments where needed. #J-18808-Ljbffr