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  • Clinic coordinator
    Clinic coordinator
    3 days ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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  • Beauty Therapist
    Beauty Therapist
    5 days ago
    £14.5 hourly
    Part-time
    Elstree

    Job Summary We are currently looking for a skilled and enthusiastic therapist to join our team and provide our clients with a great experience. You will be responsible for all aspects of the service, including customer service, product knowledge, and the overall customer experience. As a beauty therapist , your goal will be to achieve results with your clients through effective assessment and tailored treatment. Your success will contribute to the company growth and reputation, while simultaneously developing your personal skills as an expert therapist. The ideal candidate will be friendly, passionate, very organized and detail oriented. You should be able to multitask in a fast-paced environment while maitaining customer service and satisfaction. Primary role: Provide a wide range of services to clients, including Hydra Facial, Chemical Peels, Microneedling, Body Contouring, Radio Frequency, Circadia and LED facials. Provide consultations, advise clients on treatments and skin care products most suited to their personal needs and book them in. Ensure the cleanliness, hygiene, and sterilization of all equipment, tools, and treatment room in compliance with health and safety standards. Focused on developing a regular clientele through the building of your profile and recommendations. Maintain accurate clients records, including treatment plans, products usage and progress notes. Work as part of a team to maintain exceptional company standards. A positive attitude, inspiring all team members to maintain high standars and maximise revenues by doing so yourself. Person Specification: To be considered for this role, you must have an Level3/4 or other relevant certifications. Proven experience in performing skin treatments, with a solid track record delivering safe and effective results. In-depth knowledge of various skin types and hair colours. Minimum 1 year clinic experience in a similar fast-paced aesthetic clinic. Please submit your application as soon as possible as we may close this vacancy once sufficient applications are received. We look forward to hearing from you. Job Type: Part-time Additional pay: Performance bonus Tips Schedule: 10 hour shift 8 hour shift Weekend availability

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    10 days ago
    £35000–£40000 yearly
    Full-time
    Potters Crouch

    Bar Manager Independent, Growing Pub Company We are seeking a dynamic and experienced Bar Manager to join an independent pub company at an exciting stage of growth. Our focus is on delivering premium hospitality and a standout service, supported by significant investment, clear systems, and long-term ambition. Our current project is a six-figure refurbishment of a 17th-century heritage pub. The aim is to restore and celebrate the building’s original character while introducing a refined, well-run operation with a professional yet welcoming atmosphere. Our food offering is rooted in classic French and British cuisine with modern influences, delivered with consistency, quality, and care. This is a hands-on leadership role, ideal for someone who takes pride in standards, enjoys building teams, and wants to be part of something built properly from the ground up. There is genuine opportunity for career progression as the business grows and acquires new sites. Overview The Bar Manager will oversee the daily operations of the bar and front-of-house service, ensuring a consistently high-quality guest experience. The ideal candidate will bring strong leadership skills, a passion for hospitality, and a comprehensive understanding of food and beverage operations within a sophisticated, service-led environment. Duties • Manage daily bar operations, ensuring smooth, professional, and consistent service, • Lead, supervise, recruit, train, and develop the bar and front-of-house team, • Set and maintain service standards aligned with a quality-focused, refined operation, • Deliver excellent customer service and handle guest feedback professionally, • Oversee food and beverage service to ensure quality, presentation, and consistency, • Ensure full compliance with licensing laws, food safety regulations, and health & safety policies, • Manage stock control and ordering., • Organise rotas, training sessions, and team meetings to support a structured working environment, • Maintain high standards of cleanliness, organisation, and presentation throughout service areas, • Support menu development, including cocktails, drinks lists, and food pairings, • Assist with private dining, events, and functions as the business develops, • Proven experience as a Bar Manager or in a senior supervisory role within hospitality, • Background in bars, restaurants, hotels, or service-led environments, • Strong leadership skills with the ability to lead by example and set standards, • Solid understanding of food and beverage service, quality control, and guest experience, • Good working knowledge of licensing, food safety, and compliance, • Experience working closely with kitchen teams is highly desirable, • Barista, cocktail, wine, or spirits knowledge is advantageous, • Excellent organisational and communication skills, • Calm, professional approach under pressure, • Salary of £35,000–£40,000 per year (DOE), • Tronc payments, • Full-time, permanent position, • A key role in a major refurbishment and relaunch, • Clear career progression as the company expands and acquires new sites, • A professional, supportive environment focused on quality, integrity, and consistency

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