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Citiguard Security are looking to recruit an experience Admin/Accounts (Credit Control) to join our team located at the head office in Harrow London. With your main duties being to check and report outstanding invoices and to follow up and communicate with the relevant persons the invoice is related to. To chase payment or rectify invoice issues. The purpose of the role is to ensure the timely collection of debts in accordance with credit terms to minimize the bad debt risk to the company, whilst maintaining strong relationships with customers. This is an exciting opportunity for the right candidate. The Administrator will work with the Accounts department and report directly to senior management. Key Duties (but not limited to): - Assist the accounts department to ensure the timely collection of debts in accordance with customer credit terms - Daily posting of customer payments - Contact customers using appropriate collection techniques to chase debtors (telephone, email and/or letter) - To answer customer queries and reconcile/allocate customer accounts - Review and update customer records - Assist with monitoring debtors - Produce debtors reports for analysis - General admin and ad hoc duties - Payroll - Invoicing The successful candidate should possess the following: - A professional telephone manner with an excellent standard of spoken and written English - Experience working in a fast-paced environment - Ability to meet deadlines and work in a pressurised environment - Good IT skills (full training will be given on our in-house software) - Basic excel skills needed - Thorough with attention to detail - Highly numerate - Flexible and willing to learn - Previous experience with QuickBooks Hours of work are 24 hours per week over 4/5 days to be agreed with successful candidate. This is an office based position.

Duties and Responsibilities: · Oversees the smooth running office operation and help the office to achieve outstanding service to the clients. · Manage the on boarding process for new clients, ensuring a seamless transition and service confirmation. · Organize and schedule meetings, appointments, and travel arrangements for consultants. · Track project timelines and deliverables for e-commerce setups, ad campaigns, etc. · Prepare reports, presentations, and documentation for consultancy projects. · Ensure smooth communication between teams and external partners. · Foster a positive office culture that encourages teamwork and open communication. · Coordinate with the finance team for payroll, vendor payments, and budget monitoring. · Compile reports (Google Analytics, Facebook Ads, Amazon Seller Central) for review. · Maintain organized digital filing systems (Google Drive, Dropbox, SharePoint). · Ensure compliance with company policies, industry regulations, and health and safety standards. · Maintain office supplies, equipment, and facilities. · Assist in basic bookkeeping, invoicing, and expense tracking. · Manage new inquiries to client onboarding and service confirmation. · Recruit, On-board tasks and train new administrative staffs. · Assist in business development activities (e.g., organizing seminars, client meetings). · Act as a liaison between staff and senior management. · Implement and improve office policies to enhance productivity. · Work closely with management to streamline processes for business growth. ** Skills, Qualifications/Experience** · Strong organizational & multitasking abilities · Proficiency in MS Office & office management software · Excellent communication & interpersonal skills · Problem-solving & decision-making capabilities · Knowledge of basic accounting & HR practices