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Now Recruiting | Bar and Waiting Staff | Up to £12 an hour Hidden off Hackney’s bustling Mare Street, down a narrow fairy-light lit pathway, The Old Ship has been welcoming the good people of East London since 1816 and is now something of an institution. The Old Ship effortlessly delivers old school pub charm with East End cool, which includes an array of craft beers and an open kitchen that serves up mean dirty burgers and rotisserie chicken. We also boast 10 fabulous boutique bedrooms, which are the perfect home away from home after a night at the iconic Hackney Empire – just around the corner! We are looking for a front of house team member to join us. You should have an interest in food and drinks and have a positive attitude whilst learning. If you’re passionate about hospitality, you thrive in a fast-paced environment then get in touch! Are you: -passionate about providing fantastic casual service? -want to grow and develop within a fantastic, award-winning company? -looking to progress to the next level and build your career in a rapidly expanding and versatile business? -happy working in a high-intensity venue but with a fun-loving team? If this sounds like the kind of challenge you’d like to be a part of, then we'd love to hear from you.
We are looking for someone with experience, good attitude, energetic, positive to join our team. English is a must. Working hours are flexible, can be part time & full time depending on experience. Our lovely cafe is based in Elephant and Castle, opening hours are 7am-6pm, we might open till a bit more later hour in the future. Please only apply if you are open to learn, you are friendly and people and most importantly fast. We don’t have time for people who wants to work for fun. Thank you
What is the job? Are you a leader...someone that leads by example, galvanises the spirits of your team and empowers them to deliver an unbeatable customer experience? Is this you? If so, you could be our next General Manager of the Ritzy Picturehouse in Brixton, working closely with the Regional Manager Cormac O’Connor, to deliver the Picturehouse vision & strategy. Our cinemas are community hubs, being places you can eat, meet & greet whilst providing an immersive cinematic experience of joy and happiness. The key to this being a success, is having a formidable team of passionate people to run the cinemas and an inspiring leader driving them to deliver unforgettable experiences to our customers. What do you get? - £43,000 to £47,000 base salary + discretionary annual bonus - Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card! - Cineworld Cinemas offers a wide variety of benefits; early pay access, all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more! - In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes! What will you be doing? - You will be working closely with the Regional Manager to communicate and deliver the Picturehouse operations & marketing strategy across your cinema to achieve the highest quality customer experience possible, including connecting with the local community. - You will be leading a team of 37~ people that fulfil a variety of roles from customer facing positions such as, Picturehouse Hosts, through to Maintenance. This will also include encouraging your team to continue their learning and career development via our internal E-learning portal. - You will help your teamwork towards key targets & KPIs that are used to improve revenue and cinema operations whilst keeping on top of cinema P&L and aiming to grow EBITDA. About you - You will be able to demonstrate previous experience of managing large teams in a retail, hospitality or any other customer facing industry. This includes running the general operations from health & safety to establishing best practices. - You will be someone who isn’t scared of leading by example, as this is a role where you will be required to be hands on and jump into various roles on the cinema floor on occasion. - You DON’T need cinema experience but having a passion for movies, the world of entertainment and the arts will go a long way! - You will have experience overseeing onsite events and understand how to connect with the local community to market these initiatives. - You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire . Who are Picturehouse? Working at Picturehouse...just a whole load of Cinema’s, right? Wrong! Picturehouse Cinemas is so much more than screens and popcorn! As part of the Regal Cineworld Group, we are cinemas in the heart of neighbourhoods, ingraining ourselves within local communities as social hubs; dedicated to 'sharing joy through extraordinary experiences'. Each of our architecturally unique venues are places to eat, meet and relax, supplemented with a wide variety of productions ranging from live streamed Opera through to immersive showings of the big blockbusters, plus the best of cinema from around the world and more. With an office in Leicester Square, London and cinemas countrywide we have a variety of roles that see our people working on either a hybrid or field based/remote basis. One thing we pride ourselves on at the Regal Cineworld Group is our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow. Do you feel like you don’t have all the experience listed but would love to explore a career at Cineworld? We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you.
We are in search for a fun, career driven and experienced individual who has a passion for leadership. We are excited to announce that we are opening our North London restaurant in November 2024 and would like to hire a Restaurant Manager (Level 3 minimum) We are looking for a working Restaurant Manager to work alongside a serious and highly trained team. Full support from supervisors and Head Office team will be provided. Car and drivers licence preferred. What on offer for you: Scope to grow into a Head Office role and work alongside an amazing experienced support team to the entire Amigo' Burgers & Shakes National Brand Network. Previous people management experience is vital for this role. Minimum Level 2/3 required (If not then Level 3 then this must be completed in the first quarter of joining as mandatory). Clear verbal and written English communication skills with a proactive attitude showing a level of ownership. Full training delivered from our Store Operations Team. Benefits: Competitive pay Performance related bonus scheme Free Amigos Meal as per shift allowance Family discount scheme Annual holiday If you feel like this opportunity is right for you please apply! We look forward to hearing from and having a chat.
Bartenders needed for a brand new, yet to open dive bar in Camden Town. Working with a friendly team in a busy, late-night bar, we are looking for bartenders to join us. Must have at least 1 year bar experience in a fast paced environment. Must have cocktail experience. A combination of shifts, week days, week night and weekends. Full Time + Part Time available. Love of music and people is ideal too.
Are you into healthy food, and you have passion for people? We are looking for a Full Time Night Shift Kitchen Team Member to join our great family! Salary up to £13.45 (including £1 weekly bonus after initial training). Interested? Contact us, we will try to call you back asap. Immediate Start!
For a Pasta and Pizza Bar, We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
- Job Title: Experienced Hair Stylist (5 years of experience minimum) - Location: Southgate, North London (free parking is available) - Job Type: Full-time or Part-time (freelance) - Salary: Competitive salary (negotiable based on experience) About Us: We are a well-established, vibrant salon located in North London. We are known for our exceptional service and loyal client base. Our salon offers a wide range of hair services, including cutting, colouring, styling and treatments to a diverse clientele. As we continue to grow, we are looking for an experienced and creative Experienced Hair Stylist to join our growing and dynamic team. Job Description: You will be responsible for providing high-quality hair-care services for our clients and have the opportunity to showcase your expertise in providing exceptional styling services. You will have a strong passion for this industry and showcase this through your work. About you: Minimum of 5 years of experience working as a stylist. NVQ level 2 in hairdressing, other private qualifications will also be considered. Must have excellent communication and customer service skills e.g. friendly, good with people. Be ready to showcase a portfolio of your previous work, demonstrating your creativity, technical skills, and versatility in different styles and services. 1-2 years experience in beauty is a bonus but not necessary. Key Responsibilities: - Proficiency in a wide range of hairdressing techniques, including cutting, colouring, blow-dries and advanced styling. - Able to perform consultations with clients and deliver tailored results. - Handle client inquiries, manage client appointments and payment related requests. - Ability to work well under pressure and manage a busy schedule in a fast-paced environment. - Ensure a clean, organised, and welcoming salon environment. - What We Offer: - Competitive salary and flexible working arrangements. - Opportunity to contribute to a rapidly expanding business. - A friendly, creative, and supportive team. - A loyal and growing client base.
The Devonshire Pub is hiring! We are looking for enthusiastic people who are willing to join our team and help us grow and deliver best food to our customers. If you’re one of them please apply! We are offering full time job, training and progress on various positions, opportunity to work among best chefs in London, daily staff food, paid holidays, free pint after work! Good attitude and experience required.
Receptionist/ Host Starting date ASAP Required: - Good knowledge of Open Table and Guest Center - Experience as Receptionist /Host - Team Player - Positive attitude - Good Timekeeper - Long-term **Offered: ** - Full time 5days a week 2days off - Around 30h to 40h - Shifts the earliest 6.45 the longest 23.00 - Service charge included - Pay every 4weeks - Guarantee amazing vibe in the team. If you like family support thats us Part time pepole who is able work flexible 4days a week might be considered . Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Receptionist to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
The Devonshire Pub is hiring! We are looking for enthusiastic people who are willing to join our team and help us grow and deliver best food to our customers. If you’re one of them please apply! We are offering full time job, training and progress on various positions, opportunity to work among best chefs in London, daily staff food, paid holidays, free pint after work! Good attitude and experience required.
CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. · Paid breaks. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 48h per week. · Salary up to £14.5 per hour
The Devonshire Pub is hiring! We are looking for enthusiastic people who are willing to join our team and help us grow and deliver best food to our customers. If you’re one of them please apply! We are offering full time job, training and progress on various positions, opportunity to work among best chefs in London, daily staff food, paid holidays, free pint after work! Good attitude and experience required.
Simple Health Kitchen – Assistant Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Supervisor, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the General manager, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.
We are looking for a talented Pastry Chef de Partie to join our team here at Zuma. Our Pastry Chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Zuma Chefs are confident working at a fast pace whilst maintaining zuma’s high standards. Life at zuma zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The requirements - Previous experience in a similar high-end restaurant as a Pastry Chef de Partie - Ability to multitask - Excellent communication skills - Great team player - A keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: - World class in-house training; we want you to have all the tools to be the best - Opportunity to travel the world with our five incredible worldwide brands - Long service award to show that we love having you around! - Exciting In-house incentives - Travel season ticket loan - Family meals on shift - Staff Discount across zuma, ROKA, oblix & INKO NITO - Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today.
We are looking for a talented Demi Chef de Partie to join our team here at ROKA. Our Demi Chefs De Partie are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. ROKA Chefs are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. The requirements Previous experience in a similar high-end restaurant as a Demi chef Ability to multitask Excellent communication skills Great team player Previous experience in Asian cuisine (preferred but not required) A keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World class in-house training; we want you to have all the tools to be the best Opportunity to travel the world with our five incredible worldwide brands Long service award to show that we love having you around! Exciting In-house incentives Travel season ticket loan Family meals on shift Staff Discount across zuma, ROKA, oblix & INKO NITO Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today.
We are looking for an enthusiastic Receptionist to join our team here at ROKA Charlotte Street. Our Receptionists are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. The requirements - A passion for delivering an exceptional guest experience, hunger to learn and - Previous experience in a similar high-end restaurant and work with Seven Rooms & Open Tables - Ability to multitask - Excellent communication skills - Great team player To be successful with us, bring the energy and the right attitude…. the rest we can teach. The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: - World class in-house training; we want you to have all the tools to be the best - Opportunity to travel the world with our five incredible worldwide brands - Long service awards to show that we love having you around! - Exciting In-house incentives - Travel season ticket loan to help you save your hard earned money getting to work - Family meals on shift - Staff Discount across Zuma, ROKA, oblix & INKO NITO - Cycle to work scheme – keep fit and save money on travel, what’s not to love! Are you ready?! Join our team, start your story today.
We are looking for a talented waiter/waitress to join our team here at INKO NITO. Our waiter/waitresses are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining INKO NITO’s high standards. Life at INKO NITO INKO NITO is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. all the rest we can teach. The requirements • A passion for delivering an exceptional guest experience and a hunger to learn • Previous experience working in a restaurant • Ability to multitask • Strong communication skills • Great team player • Keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Life works – make great savings on things like shopping, restaurants, travel and health services • Long service award to show that we love having you around! • Exciting In-house incentives • Season ticket loan • Opportunity to travel the world with our five incredible worldwide brands • Family meals on shift • Staff Discount across ZUMA, ROKA, Oblix & INKO NITO • Cycle to work scheme Are you ready? Join our team, start your story today.
We are looking for a talented Pastry Chef de Partie to join our team here at ROKA. Our Pastry Chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. ROKA Chefs are confident working at a fast pace whilst maintaining ROKA'S high standards. Life at ROKA ROKA is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The requirements • Previous experience in a similar high-end restaurant as a Pastry Chef de Partie • Ability to multitask • Excellent communication skills • Great team player • A keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Opportunity to travel the world with our five incredible worldwide brands • Long service award to show that we love having you around! • Exciting In-house incentives • Travel season ticket loan • Family meals on shift • Staff Discount across zuma, ROKA, oblix & INKO NITO • Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today.
we are on the lookout for an enthusiastic bartender to join our established team. the ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. while experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. we are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. manteca is as dynamic as it is fast paced, those who thrive on bustling environment will enamour the energy and buzz here. a nose-to-tail italian-inspired restaurant. we focus on whole-animal butchery, hand-rolled pastas, house-made breads, wood-fired cuts to share and our own in-house salumeria. our ethos is minimal waste, sustainable cooking utilising all parts of the animal / produce possible. we are truly supplier led with twice daily changing menus. the wine list celebrates low-intervention and classic fine wines from italy, broader europe, and further afield north america and have an amari-focused cocktail list. we relocated to shoreditch in november 2021 to critical acclaim and were recently recognised; · number 1 | time out top100 london restaurant [2022]. · number 11 | national restaurant awards [2022]. we are proud to be an independent business with the two founders coming from a purely chef / hospitality led background. we invite all to sit at the table with us. we promote a culture of learning and development encouraging independent thinkers. we offer ‘employee of the month’ awards with bonus prizes ‘refer a friend’ bonus 50% staff discount at SMOKESTAK and manteca cost price wine through our suppliers international trips for top performers in-house training dedicated to your personal development trips to meet suppliers and producers company donations to charities our staff feel are close to home ‘well fed and well watered’ at work policy
We are looking for a talented Senior Pastry Chef de Parties to join our team here at ROKA. Our Pastry Chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. ROKA Chefs are confident working at a fast pace whilst maintaining ROKA'S high standards. Life at ROKA ROKA is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The requirements • Previous experience in a similar high-end restaurant as a Pastry Chef de Partie • Ability to multitask • Excellent communication skills • Great team player • A keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Opportunity to travel the world with our five incredible worldwide brands • Long service award to show that we love having you around! • Exciting In-house incentives • Travel season ticket loan • Family meals on shift • Staff Discount across zuma, ROKA, oblix & INKO NITO • Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today.
We are looking for friendly and hardworking individuals to join our team on portobello road west London. The role would entail serving customers, preparing drinks and all in all providing people with great service! Experience is preferred but not essential. If you are interested please enquire :)
Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a familee that live by our set of values;pride, positivity, humble, integrity and fun. We believe that good food shouldn’t cost the earth and aim to deliver our mission as sustainably as possible. That’s why our kitchen team are fundamental in achieving this and feel proud to do so. Whether you’re a seasoned pro or just starting out, we have opportunities for everyone that shares our passion for making and serving fresh food to perfection every time. What you will get: • FREE meal on shift PLUS 70% off food to share with 3 friends at all Wahaca and DF Tacos • Paid return flight to Mexico after 2 years - for everyone! • Our very own Masterchef competition • Join the fiesta at our annual summer party plus regular socials with your team • Celebrate your probation with £100 to spend at Wahaca with your favourites • Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years • Unlock bonuses up to £1,000 through training, development and referrals • Enhanced Maternity and Paternity pay • Free English lessons • Fantastic development opportunities across our brands and your own personal development plan • Part and Full-time contracts available (we don’t believe in 0-hour contracts!) About the role… • Prepare delicious fresh food in our lively kitchens across all sections • Set up and close down the kitchen with precision and pride • Maintain high standards of cleanliness and safety • Work as a team and have fun in the process! Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchefwinner) truly believe it’s the people that make a restaurant thrive and want to make every employee’s experience a fun and memorable one.
The Role As the Site Officer, you'll be the face of Stef & Philips to our vulnerable tenants. From their initial check-in to our properties, through regular inspections, dealing with any issues, to their check-out once they move on, you'll provide consistent support. You'll work with colleagues to deal with maintenance issues, and with local authorities and supporting agencies such as social services and benefit providers to support the tenants. ** Main Duties & Responsibilities** - Provide a professional and friendly reception service, greeting and signing in and out all visitors to the building. - Conduct hourly patrols around the building to ensure there are no issues that need addressing. - Deal with residents queries and requests confidently, with a positive “can do” attitude and log requests or queries so that all staff are aware of issues. - Answer telephone calls in a polite and friendly manner and log all queries. - To ensure that any repairs or maintenance issues are logged and report to your manager to maintain the safety and security of the building. - Familiarise yourself with fire exit doors and assembly point. - Check the Fire panel for faults and report to your manager. - Maintain building security by following safety procedures. - Ensure Tenants are informed of their tenancy obligations. - Supporting tenants to manage and sustain their tenancies and signposting where extra support is needed. - Ensure all complaints are recorded, reported and addressed accordingly. - Ensuring periodic inspections are completed and recorded on forms and sent weekly to Allocation Team. - Support other departments with Health and Safety inspections. - Conduct check-in and check-out inspections. - Reporting any anti-social behavior, investigating causes and liaising with 3rd party agents if needed. - Assessing tenants’ suitability for properties while liaising with the allocations team. - Liaising with maintenance team in inspecting external contractor works. - Maintain a safe working environment. - Report all incidents or potential hazards. - When lone working adhere to the Service Level Guideline at all times, ensuring any concerns are raised as appropriate. - Ensure relevant policies and standards are followed at all times and maintained. - Attendance at staff briefings. - Maintain a professional attitude of service acting as a role model for all staff. - Act in a non-discriminatory, non-judgmental manner. - Respect people’s right to privacy and always maintain confidentiality. - On occasion you will be required to complete ad hoc responsibilities as authorised by your Line Manager and Leadership team. ** Skills & Knowledge** - Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries. - Ability to prioritise workload and work effectively in a high-pressured environment. - Close attention to detail. - A proficiency in the use of MS Office including Outlook and Word. - Strong administrative skills. - Previous experience in a similar position. - Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels. - Working on own initiative without close supervision and as part of a team. - Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes. Ideal but not Essential - Experience of using Salesforce or other CRM System. - Knowledge & experience working in customer Service or complaints resolution within temporary & emergency accommodation. - Knowledge of temporary accommodation government legislation. - Experience working with or for a local authority, housing association or housing provider.