Knowledge of messaging platforms such as Message Queue and Solace and related design patterns for producing and consuming messages. * Knowledge of containers - preferably Docker. * Financial ...
This role supports the Sales Team by enhancing pipeline with opportunities by ensuring all leads generated are contacted and either qualified or placed back into the nurture queue. This role is also ...
This important role focuses on managing the department's ticket queue within the case management system, sorting and prioritising incoming work, and resolving tickets, queries, and requests related ...
... queue logic), Artificial Intelligence, Large Language Models, Natural Language Processing, Generative AI (GenAI), Realtime Communications, workforce management, gamification, workflow, process and ...
Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner. * Interact with RFA clients using clear and ...
Knowledge of message bus/queue technologies. * Understanding of OIDC, OAuth 2.0, and JWTs. Desirable Technical Skills: * Experience with system integration * Familiarity with Kubernetes and Kafka
The role will suit a Senior or Lead C# / .NET developer with a strong knowledge of Azure PaaS/SaaS offerings, such as Azure Functions, App Services, Service Bus, Table/Queue/Blob Storage, Event Grid ...
Queue management * Answering queries - an interest in History is an advantage * Ensuring visitors have the best experience possible The successful candidate will have a friendly and helpful nature
Monitor the Tier 1 queue and assign tasks and load balance the team as appropriate to meet client needs * Coordinate with the Delivery Leads to ensure proper load balancing of the Tier 2 service team
