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Interested in improving the technology and features powering Alexa? Come work on it. We are building the speech and language solutions behind Amazon Echo and other Alexa-enabled products and services. Alexa Data Services’ mission is to provide high-quality labelled data for machine learning (ML) technologies. Key job responsibilities As Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality, • Support hiring and training of new Associates, • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis, • Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities, • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies, • Track quality and utilization metrics, • File and track tickets, following up on blocks to productivity, • Provide regular, formal & informal feedback to direct reports, • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean, • Communicate effectively in English A day in the life We are seeking an experienced team manager to join our operations in Cambridge to develop, manage, and support our Amazon Data Services team with Speech and language solutions. About the team The ADS team researches and delivers high-calibre multi-language Text-to-Speech technology, leading to voice quality and accuracy. • Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management., • Proficiency verbal and written communication skills in English, • Experience in understanding performance metrics and developing them to measure progress against key performance indicators, • Experience with process improvement/quality control tools and methods, • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues, • Excellent communication, strong organizational skills and very detail-oriented, • Strong interest in hiring and developing people in their respective roles, • Leadership experience in coaching and performance management, • Experience in managing process and operational escalations • Experience with aspects of speech and language technology, • Fluency in a foreign language (German, French or Italian) is a plus, • Experience in practical application of methodologies such as Kaizen, six sigma, or lean Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (___) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• At least 5-8 years of experience in utility industry especially on UK based Gas Distribution business, • Should have a thorough understanding of Gas data model of UK Gas consortium and should have implemented the Esri solution for Gas distribution client from scratch, • Should have worked in support role in handling the requests for ArcGIS Desktop, AGOLS and Mobile application, • Should have thorough knowledge on support life cycle model in handling the tickets according to SLA, • Should have a thorough knowledge on ArcFM 10.2.1c for ArcGIS 10.2.1, especially on ArcFM extensions and Autoupdators configuration, • Should have a good knowledge on ArcFM Geodatabase Framework to handle the sessions post queue and user configuration & management, • Should have a thorough knowledge on Esri UK's LocatorHub Dashboard, LocatorHub Transformation Suite and should have hands-on experience on handling ABP data load process on LocatorHub and reconcile mechanism, • Should have experience in maintaining Interface components between Esri and any downstream system (SAP is preferable) through a middleware (SAP PI is preferable), • Should have thorough knowledge on ArcGIS Server which includes feature service to create and update of feature and offline sync, • Should have thorough knowledge on ArcGIS Online (AGOL) and Esri Collector App, Survey123, & Explorer for ArcGIS with its installation, configuration, and maintenance details, Web App Builder, Experience Builder, Mobile Cache Generation (MMPK), • Should have knowledge on SWEET for ArcGIS app creation and configuration, • Should have knowledge on Esri SDK for both Esri Desktop and RestFull APIs, • Should have developed and implemented Esri projects using Geoprocessing Model (GP) services and Python tools using Esri APIs and External libraries, • Should have thorough knowledge on .net framework 4.0 and higher version and VS 2012 with C#, ASP.Net, MVC, and development of Windows and scheduled services, • Should have thorough knowledge on enterprise geodatabase, especially on Oracle Spatial 12c or MS SQL Server, with thorough knowledge on PL/SQL DML commands, Procedures, Packages, and Sequence, • Should have thorough knowledge on DoJo objects with JQuery 2.0, Javascript, HTML5, and CSS, • Experience in implementing GIS Web application using industry standard technology, Esri or any Open Source technology like GeoServer

Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Evaluate client’s operational efficiency of different IT systems and recommend improvements. Manage ticket queue by manually documenting, t

Join our dynamic ICT Services team supporting multiple schools in the Bromley area.You’ll be the on-site tech expert—resolving issues, managing your call queue, and helping deliver seamless learning through reliable IT.This is a hands-on, people-focused role ideal for someone with solid ICT know

We are excited to announce an opportunity for an Investor Account Management Investor Request Queue Coordinator to join our team.This role will support one of our largest private equity clients by providing coordination support for a centralized investor request queue and assisting with investor req