1000+ Best Sales & Marketing Jobs in Thornliebank (March 2026)

Account Manager

4 days ago

Cambuslang

Account Manager Location: Cambuslang, G32 8RE Contract: Full-time, Permanent Salary: £35,000 | OTE £70,000 About Aspen Solutions Founded in 1998, Aspen Solutions is one of Scotland’s largest privately owned IT Managed Service Providers. With a strong reputation built over 25+ years of delivering scalable managed solutions, we are now entering our most ambitious phase of growth. Having recently secured contracts across the UK, Holland, and Luxembourg, we are expanding our reach as a pan-European service provider. Our 3-year plan will see us grow to 110+ people across multiple UK and European offices — and this role is part of making that happen. Everything we do is guided by a simple philosophy: Elevate our business, Succeed together, and take Pride in our achievements. We have strong foundations, a proven track record, and a clear vision for where we’re going. Now we need the right people to help us get there. As an independent, owner-managed business, your voice will matter. You won’t be a number in a corporate MSP. You’ll be a commercial contributor shaping how we grow. About the Role We’re looking for a commercially driven Account Manager who can do two things well: look after a portfolio of established SMB Managed Service customers, and go out and win new ones. These are owner-managed businesses, typically 50–100 seats, across the Midlands to Highlands - companies that want a technology partner who genuinely cares about their business, not a faceless IT supplier. You’ll take ownership of accounts post-incubation and make sure every customer feels well looked after, well-advised, and confident that Aspen is the right long-term partner for their technology. But this role doesn’t stop there. You’re expected to self-source new business - through your network, referrals, events, and customer introductions. You won’t be reliant on the BDR team to fill your pipeline. The best person for this role is someone who naturally builds relationships everywhere they go, sees commercial opportunity in those relationships, and follows through. If that’s you, there’s real earning potential here and a clear path upward as we grow. What We’re Looking For in a Candidate – Someone who builds genuine relationships — not just managing accounts, but really understanding the businesses behind them and caring about how they’re doing. – Someone who is commercially proactive. You don’t wait for leads to land in your lap — you generate them through your network, referrals, events, and the trust you build with existing customers. – Someone who is curious about their customers. The best account managers at Aspen know their clients’ goals, pressures, and plans — and they use that knowledge to give good advice and spot the right opportunities. – Someone honest with their customers and with their forecasts — we’d rather hear a difficult truth than a comfortable fiction. – Someone who wants to grow — there are clear pathways here into senior commercial roles as we scale. Key Responsibilities – Own a defined portfolio of SMB Managed Service customers post-incubation and drive retention and growth. – Self-source new non-hotel SMB business through your network, referrals, events, and customer introductions — not solely reliant on BDR-generated pipeline. – Drive cross-sell and upsell activity across Aspen’s full portfolio of services within the existing account base. – Maintain a consistent cadence of customer engagement, account planning, and pipeline development. – Manage supplier engagement, coordinate procurement with Shared Services, and maintain accurate records and forecasts within HubSpot. Skills & Experience Essential – Proven track record in account management or a B2B commercial role, with demonstrable self-sourced new business activity. – Strong relationship-building skills and a genuine customer-first approach. – Commercially astute — able to identify, develop, and close both growth and new logo opportunities. – Self-motivated, network-driven, and not reliant on inbound pipeline to hit targets. – Organised and disciplined with CRM and forecasting. Desirable – Experience in an MSP or technology environment. – Familiarity with Microsoft solutions. – Experience with HubSpot or similar CRM. What Success Looks Like – Your customers are retained, satisfied, and growing with Aspen — and they’d tell you so. – You’re consistently self-sourcing new business opportunities alongside growing your existing portfolio. – Your pipeline reflects both account expansion and new logo activity, and your data is clean and up to date. – You’re recognised as a trusted advisor — the person your customers call when something matters, not just when something’s broken. Why Join Aspen? – Be part of something growing. We’re scaling from a strong Scottish base to a pan-European MSP, and every commercial role is central to that journey. – Your voice matters. As an owner-managed business, we’re small enough for you to shape how we operate - but ambitious enough to give you a real platform. – We genuinely care. About our clients, about our team, and about doing things properly. That’s not a line,. it’s the reason customers stay with us and the reason our people do too – We back our service. We offer new MSP clients a 3-month money-back guarantee. That’s the level of confidence we have in our delivery, and it makes selling Aspen straightforward. – Invest in your development. Professional development support, clear progression, and the opportunity to build your career as we grow. – A culture that means it. Collaborative, accountable, no drama. We care about our people and we care about doing good work. – Competitive salary, OTE structure, and benefits package. If you have the experience, drive, and commercial instinct to succeed in this role, click “APPLY” today and forward an up-to-date CV. Please note - Visa Sponsorship is not available for this role • No agencies please.

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