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  • Macmillan Engagement and Patient Involvement Programme Manager
    Macmillan Engagement and Patient Involvement Programme Manager
    19 days ago
    £40000 yearly
    Full-time
    Croydon

    LOCATION: Mitcham Road and other locations across six South- West London boroughs, Richmond, Kingston, Wandsworth, Merton, Croydon, and Sutton RESPONSIBLE TO: Chief Executive Officer of Croydon BME Forum RESPONSIBLE FOR: 3 x Engagement and Patient Involvement Team Members SALARY: £40,000 per annum HOURS: 37.5 hours per week LENGTH: Until January 2027 with possible extension Context of the Role: The Programme Manager leads the delivery of the Can You C Me Project across six South West London boroughs. The role exists to reduce cancer inequalities, improve personalised care, influence system-level change and strengthen culturally competent support for Black and ethnically diverse communities. The Programme Manager oversees day-to-day service delivery, manages the Engagement and Patient Involvement team across multiple boroughs, builds strategic partnerships with healthcare, voluntary and community organisations, and ensures that people affected by cancer receive person-centred, timely and appropriate support. Croydon BME Forum, in partnership with Macmillan Cancer Support, is addressing ethnic inequalities in health and social care through this project. The team is based in the community, working alongside healthcare, faith, and voluntary sector partners to provide tailored support following a cancer diagnosis. Now in its third and final year, the project builds on the successes of the first two years, reflecting on what has been achieved and examining the impact on healthcare inequalities, while continuing to deepen and broaden its reach across South West London. The Programme covers Croydon, Kingston, Merton, Richmond, Sutton, and Wandsworth, all within the South West London Integrated Care System. The Programme Manager is responsible for leading three Engagement and Patient Involvement Team Members, each managing two boroughs, and ensuring consistent, high-quality delivery across all areas. For the remainder of the project, the team will plan and deliver three borough-specific conferences in Sutton, Merton, and Richmond. These events will raise awareness of cancer treatment and support issues affecting BME communities, amplify patient and community voices, and drive actionable change to improve access, experience, and outcomes for people affected by cancer. Key Responsibilities: 1. Programme Leadership and Strategy Lead the programme’s strategic direction and ensure activity aligns with project aims, contract, Macmillan standards and ICS priorities. Lead mobilisation, development and delivery of the service across six boroughs. Ensure the programme meets operational, financial and contractual requirements. 2. Stakeholder Engagement and System Partnerships Work closely with CNSs, GPs, primary care teams, hospital cancer leads, commissioners and voluntary sector partners. Consult with decision makers, healthcare leaders, and community leaders to ensure programme relevance and integration. Represent the programme at borough, ICS and community forums. 3. Team Leadership and Workforce Development Line manages three Engagement and Patient Involvement Team Members, ensuring manageable workloads and consistent quality. Provide supervision, guidance and support on complex cases, safeguarding and escalation. Promote a positive, inclusive team culture and support development. 4. Community Engagement and Co-design Build relationships with grassroots groups, faith communities, local leaders and culturally diverse networks. Lead co-design and lived experience involvement across the programme. Support the team to plan and facilitate high-quality steering groups, focus groups and listening events. 5. Service Delivery Oversight Oversee delivery of assessments, signposting, one-to-one support and group interventions. Ensure culturally competent, person-centred delivery across boroughs. Support the planning and delivery of cancer conferences. 6. Training, Education and Cultural Competence Deliver or support training for healthcare professionals and community partners on cancer inequalities and culturally sensitive care. Work with Macmillan and clinical partners to embed learning into local pathways. 7. Monitoring, Evaluation and Reporting Lead on the collection, monitoring and analysis of programme data and insights. Produce high-quality evaluation reports, borough summaries and KPIs. Use insight and community voice to identify gaps and inform improvements. 8. Governance and Risk Management Ensure robust processes, safeguarding protocols, and administrative systems are in place. Identify, manage and escalate risks appropriately. 9. Legacy, Sustainability and Long-term Impact Develop a sustainability plan to ensure the programme’s learning, partnerships, and approaches continue beyond the funded period. Embed structures, processes and tools that support long-term adoption of culturally competent, personalised cancer support. Produce legacy resources such as toolkits, training modules, frameworks and evaluation summaries. Build capacity across healthcare, community and voluntary sector partners to sustain improvements. Document and share best practices and system learning to influence future service development. Person Specification A - Application form I – Interview C – Certificate (original evidence) Qualifications and Experience Experience in health, social care, community development or voluntary sector roles (essential). A/I Experience supporting people affected by cancer or long-term conditions (desirable). A/I Training or experience in personalised care, inequalities or community engagement (desirable or willingness essential). A/I Experience Experience managing or leading a team. A/I Experience working with people affected by cancer, long-term conditions or experiencing health inequalities. A/I Experience developing partnerships with healthcare professionals and community organisations. A/I Experience facilitating focus groups, consultations or co-design work. A/I Experience delivering or supporting training. A/I Experience using data and insight to monitor, evaluate or shape a programme. A/I Knowledge Understanding of cancer inequalities and barriers faced by Black and ethnically diverse communities. A/I Knowledge of personalised care and cancer support pathways. A/I Understanding of safeguarding, confidentiality and data protection. A/I Knowledge of voluntary and community sector roles. A/I Skills and Competencies Strong report writing skills A/I Strong interpersonal and communication skills. A/I Ability to motivate, supervise and develop a team. A/I Skilled in facilitating groups and co-design work. A/I Strong organisational and time management skills. A/I Ability to use data for decision making and reporting. A/I Comfortable working independently and across multiple sites. A/I Ability to build long-term, trust-based partnerships. A/I Personal qualities Compassionate, culturally aware and committed to health equity. I Emotionally resilient and able to work under pressure. I Flexible, proactive and solution-focused. A/I Willing to work some evenings/weekends and travel across boroughs. A/I

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  • Business Development Executive
    Business Development Executive
    1 month ago
    £41700–£43000 yearly
    Full-time
    London

    Position Details Job Title: Business Development Executive SOC Code: 3554 Employment Type: Full-time, Permanent Working Hours: 37.5 hours per week Salary: £41,700 – £43,000 per annum Office Location: London Position Overview The Business Development Executive will play a central role in driving Seashell Beauty Ltd’s commercial growth, market expansion, and strategic partnerships. The role focuses on identifying new business opportunities, developing sales channels, and expanding both B2C and B2B revenue streams, with particular emphasis on nail boxes, press-on nails, and salon resale programmes. The Business Development Executive will be responsible for building relationships with nail salons, beauty professionals, and commercial partners, supporting the launch of new sales platforms, and contributing to revenue growth through structured business development initiatives. This role is essential in strengthening Seashell’s market position, increasing product adoption, and supporting long-term commercial sustainability. Key Responsibilities Business Development & Sales Growth • Identify, develop, and pursue new business opportunities to expand sales of nail boxes, press-on nails, and related beauty products across the UK market., • Support the development of new revenue streams, including salon resale programmes, B2B partnerships, and social commerce channels., • Assist in setting commercial objectives, sales targets, and growth strategies in line with company expansion plans., • Track sales performance and prepare reports to support forecasting and strategic decision-making. Salon Partnerships & B2B Expansion • Build and manage relationships with nail salons, beauty professionals, and industry partners., • Promote Seashell’s press-on nail sets and curated nail boxes as retail products for salon resale., • Prepare commercial proposals, partnership materials, and pricing structures for salon collaborations., • Support pilot programmes, ambassador initiatives, and affiliate partnerships with salons and beauty influencers. Digital & Platform-Based Business Development • Support the expansion of sales activity across digital and social commerce platforms, including Facebook, TikTok, Pinterest, and future TikTok Shop operations., • Collaborate with internal teams to ensure product positioning and promotional strategies support revenue growth objectives., • Monitor platform performance and customer engagement to identify opportunities for increased conversion and sales. Market Research & Commercial Analysis • Conduct market and competitor research relating to press-on nails, nail boxes, salon retail models, and beauty e-commerce trends., • Identify emerging market opportunities, customer needs, and partnership prospects., • Provide commercial insights and recommendations to support product development, pricing, and market entry strategies. Client Relationship Management & Retention • Support the management of B2B and key customer relationships to ensure ongoing engagement and repeat business., • Assist in the implementation of customer retention initiatives, loyalty schemes, and follow-up strategies., • Maintain accurate client and partner records in compliance with GDPR requirements. Internal Collaboration & Commercial Support • Work closely with marketing, operations, and fulfilment teams to support product launches and sales initiatives., • Coordinate sales materials, presentations, and commercial documentation., • Ensure consistent brand representation and professional communication across all business development activities. Skills, Qualifications & Experience • Proven experience in business development, sales, or commercial growth roles., • Strong communication, negotiation, and relationship management skills., • Ability to identify opportunities, develop partnerships, and support revenue growth., • Analytical skills with the ability to interpret sales data and market trends., • Experience within the beauty, cosmetics, fashion, or retail sectors is highly desirable., • Strong organisational skills, time management, and ability to manage multiple initiatives simultaneously., • Professional, proactive, and commercially focused approach to work., • Ability to work independently while collaborating effectively with internal teams. Salary & Benefits • Competitive salary of £41,700 – £43,000 per annum, • 28 days’ paid annual leave inclusive of bank holidays, • Performance-based incentives linked to business growth, • Opportunities for career progression within a growing and ambitious beauty brand, • Supportive and collaborative working environment

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  • Business Development Manager
    Business Development Manager
    1 month ago
    £35000–£40000 yearly
    Full-time
    London

    CR WHITECHAPEL LTD, trading as Coffee Republic, operates a busy and well-established café in the heart of Whitechapel. As part of one of the UK’s most recognised coffee brands, we are dedicated to providing exceptional coffee, fresh food, and outstanding customer service. We are now seeking an experienced and motivated Business Development Manager to lead our operations, drive business growth, and enhance the overall customer experience. The Business Development Manager will be responsible for managing all aspects of café operations while strategically developing the business to increase sales, profitability, and brand presence. The role combines hands-on operational management with proactive business development and marketing initiatives to grow revenue and build lasting customer loyalty. Key Responsibilities: Develop and implement business plans to increase sales, profitability, and customer retention. Analyse sales reports and market trends to identify new opportunities for growth. Create and manage local marketing campaigns, promotions, and events to attract customers. Build partnerships with local businesses, community groups, and delivery platforms to expand market reach. Introduce new menu ideas or service offerings in line with customer demand and Coffee Republic brand standards. Continuously seek opportunities to improve customer satisfaction and brand reputation. Set and monitor performance targets, budgets, and KPIs. Control costs through efficient stock, labour, and waste management. Prepare regular financial and operational reports for senior management. Identify underperforming areas and implement effective action plans. Lead by example, creating a positive, collaborative, and customer-focused culture. Conduct regular team meetings and training sessions to maintain high standards. Recruit, onboard, and develop new team members in line with company values. Skills and Experience Required: Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager. Strong leadership and team management skills with a focus on people development. Commercial awareness with experience in sales growth and profit management. Excellent communication, organisation, and problem-solving abilities. A hands-on approach and passion for delivering outstanding customer service. Proficiency in POS systems, MS Office, and financial reporting tools. Flexibility to work weekends and peak hours when required. Working Hours: 37.5 hours per week

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  • Management Consultant and Business Analyst
    Management Consultant and Business Analyst
    2 months ago
    Full-time
    London

    🌟 We’re Hiring! Join Our Team at M&N Education 🌟 📍 London, United Kingdom 💼 Full-Time 🔍 Position: Management Consultant and Business Analyst • Location: London, United Kingdom, • Department: Business Management, • Employment Type: Full-Time, • Salary: Negotiable (Based on experience), • Sponsorship Available Role Overview The Management Consultant and Business Analyst will provide strategic, analytical, and advisory support to senior management to drive business growth, operational efficiency, and regulatory compliance within the education consultancy sector. The role focuses on business analysis, performance optimisation, market expansion strategy, and data-driven decision-making, in accordance with UK regulatory and ethical standards. 💡 What You’ll Do: • Advise senior management on business expansion strategies, including new markets, partnerships with universities, colleges, and training providers., • Develop strategic plans to improve student recruitment pipelines, conversion rates, and service delivery efficiency., • Creating in-depth reports and presentations on a business’s processes and suggest solutions to business challenges., • Reviews and recommend improvements in admissions support, visa guidance workflows and client management systems., • Support in policy development, risk management, and compliance planning related to education consultancy operations., • Design and manage business analytics frameworks to track KPIs such as student enquiries, application success rates, offer-to-enrolment ratios, and partner performance., • Assessing the current market landscape and evaluate the potential new market opportunities for the business., • Collect data from CRM systems, marketing platforms, and internal databases to analyse the company’s month to month growth also to provide forecasts and expectations., • Produce advanced analytical reports, dashboards, and forecasts to support strategic decisions., • Evaluate the financial and operational impact of marketing campaigns and recruitment strategies., • Maintain a fruitful relationship with institutional partners such as Universities, Colleges, Training providers to keep the contract secured, • Maintain relationship with current B2B partners in order to increase the application volume, also develop new B2B partners onboarding, • Developing new ideas to increase direct recruitment by using Digital platform such as Meta and Google Ad, • Keep the company up to date with in the educational regulations institutional policies and ethical practice., • Plan and represent the company in Institutional Fair, Webinar, Event and Open days, • Implement a smooth admission process within a chain of communication to maximize the conversion.

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  • Public Relation Officers
    Public Relation Officers
    2 months ago
    £41700–£45000 yearly
    Full-time
    London

    Job Title: Public Relations Officer Company: TBNN Limited trading as Vy’s Nails Location: Baker Street, London Salary: £41,700 – £45,000 per annum SOC Code: 2493 We are looking for a dedicated Public Relations Officer to join our team, focusing on enhancing and protecting the reputation of our salon. You will be responsible for developing strategic communication plans and managing media relations to boost brand visibility and strengthen our connection with clients and the community. Key Responsibilities: • Develop and implement strategic PR and communication plans to enhance brand awareness and reputation., • Manage media relations, including responding to press enquiries, preparing statements, and building relationships with journalists and influencers., • Write and edit high-quality content such as press releases, articles, newsletters, promotional materials, and website updates., • Coordinate and promote salon events, campaigns, and community engagement activities., • Oversee social media presence and collaborate with marketing to ensure consistent and effective messaging across all channels., • Monitor media coverage, industry trends, and competitor activities, providing regular reports and recommendations to management., • Manage crisis communication when necessary, ensuring the company's reputation is protected and maintained., • Work with the salon team to ensure brand standards, customer experience messaging, and client communications reflect company values., • Support the development of partnerships with local businesses, beauty influencers, and community organisations. Requirements: • Bachelor’s degree in Public Relations, Communications, Marketing, Journalism, or a related field., • Proven experience in PR, media, or communications (experience in the beauty or retail sector is a plus)., • Strong writing, editing, and storytelling skills with attention to detail., • Excellent interpersonal and communication skills., • Ability to manage multiple projects, work under pressure, and meet deadlines., • Understanding of brand positioning, customer engagement, and digital communication strategies., • Proficiency in social media management and PR tools., • Creative thinking and a proactive, solution-focused approach. Benefits: • Company pension scheme., • 28 days of annual leave, inclusive of UK bank holidays., • Opportunity to work in a professional, welcoming, and client-focused environment., • Supportive team culture with opportunities for professional development.

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