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  • General Manager
    General Manager
    hace 2 días
    Jornada completa
    London

    GENERAL MANAGER – LONDONThe General Manager is accountable for the overall commercial, financial, and operational aspects of the Locke Hotel. This role requires a strategic leader with strong revenue management expertise, commercial acumen, and a proven track record in driving financial performance. The GM will work closely with the Revenue, Sales, and Operations teams to maximize profitability, enhance guest experience, and maintain brand standards while ensuring operational efficiencies. THE STAGE IS SETThe stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. THE WORK IN YOUR HANDSCommercial & Revenue Leadership • Own and drive the commercial strategy across both properties, focusing on revenue growth, ADR, occupancy optimisation and Food and Beverage., • Work closely with the Revenue Management Team to develop and execute dynamic pricing strategies and optimize distribution channels., • Lead sales and marketing efforts, ensuring strong B2B and corporate partnerships in the London market., • Ensure seamless daily operations, balancing efficiency with high service standards., • Lead and mentor department heads (F&B, Sales, Housekeeping) to drive a strong service culture and maintain brand reputation., • Oversee guest satisfaction metrics (NPS, online reviews, feedback), continuously improving service delivery., • Own the overall Food & Beverage strategy across both properties, ensuring strong commercial performance, brand alignment, and guest satisfaction., • Drive F&B revenue growth through menu engineering, pricing strategy, promotions, and innovative concepts tailored to the London market., • Maintain full accountability for F&B P&L performance, including revenue, margins, labour costs, and controllables., • Work closely with F&B leaders to optimise operational efficiency, service delivery, and cost control without compromising quality., • Full responsibility for the P&L of both properties, ensuring financial targets are met or exceeded., • Drive cost efficiency across all departments while maintaining quality and service standards., • Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities., • Inspire, coach, and develop a high-performing leadership team across both properties., • Champion a culture of accountability, empowerment, and continuous improvement., • Lead workforce planning, ensuring the right talent, structure, and succession planning are in place., • Act as the primary point of contact for ownership groups, ensuring transparency and trust., • Deliver clear, data-driven reports on performance, strategy, and key initiatives., • Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives., • THE FIRE YOU CARRYA bachelor’s degree in Hospitality Management, Business Administration, or a related field, • 10+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences., • Proven track record in commercial strategy, revenue management, and P&L ownership for large-scale operations., • Strong experience in managing multiple properties or large, complex hospitality assets., • Deep understanding of London’s corporate and leisure market., • Strong financial acumen, with experience in budgeting, forecasting, and cost control., • Excellent leadership and people management skills, with a proven track record of developing high-performing teams., • Advanced knowledge of revenue management strategies and dynamic pricing models., • Strong analytical, decision-making, and problem-solving abilities., • Excellent stakeholder management, with the ability to build relationships with owners, investors, and corporate teams., • Ability to drive operational efficiency while maintaining high guest satisfaction levels., • Strong communication and negotiation skills.

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  • Business Development Executive
    Business Development Executive
    hace 10 días
    £41000–£43700 anual
    Jornada completa
    London

    Business Development Executive Company: YF GSIR LTD (Yifang Franchise – Holborn) Location: 150 Grays Inn Road, London, WC1X 8AX SOC Code: 3554 Employment Type: Full-time, Permanent Working Hours: 37.5 hours per week Salary: £41,700 – £43,000 per annum Role Overview YF GSIR LTD operates the official franchise of Yifang in Holborn, London. Yifang is an internationally recognised Taiwanese bubble tea brand known for its premium ingredients, authentic fruit teas, brown sugar pearl milk, and seasonal beverages. The Business Development Executive (BDE) will play a strategic and commercially driven role in expanding the Company’s market presence, increasing revenue streams, and strengthening brand positioning within Central London and surrounding areas. The role focuses on partnership development, local market expansion, corporate sales, promotional campaigns, and brand engagement to ensure sustained commercial growth while maintaining the brand’s premium positioning. The successful candidate will be responsible for identifying growth opportunities, developing structured business strategies, building long-term partnerships, and supporting the commercial success of the Holborn franchise in a competitive hospitality and beverage market. Key Responsibilities Business Growth & Commercial Development • Identify and develop new revenue streams, including corporate catering, bulk orders, event partnerships, and delivery platform optimisation., • Establish and manage B2B partnerships with local offices, universities, retailers, and event organisers within the Holborn and Central London area., • Develop proposals, negotiate commercial terms, and manage partnership agreements to secure sustainable business growth., • Analyse local market trends, competitor activity, and customer behaviour to inform commercial strategies., • Support franchise expansion initiatives where applicable, including feasibility research and location analysis. Brand Development & Market Engagement • Promote Yifang’s premium Taiwanese brand identity, highlighting its use of high-quality teas, fresh fruit ingredients, and signature Brown Sugar Pearl Milk., • Plan and coordinate seasonal promotions aligned with Yifang’s limited-edition drink launches., • Build relationships with local communities, student groups, and corporate networks to increase brand visibility., • Organise in-store promotional events, sampling campaigns, and collaborative marketing initiatives. Digital & Delivery Channel Optimisation • Manage and optimise performance across online delivery platforms (e.g., Uber Eats, Deliveroo) to maximise visibility and conversion., • Coordinate digital marketing campaigns, including social media promotions and location-based advertising., • Monitor sales data, customer feedback, and performance metrics to refine commercial strategies., • Prepare analytical performance reports to support decision-making by senior management. Operational & Strategic Coordination • Work closely with store management to align promotional activities with operational capacity and stock availability., • Ensure commercial initiatives are consistent with franchise brand standards and guidelines., • Support the development of structured growth plans, revenue forecasts, and budget planning., • Contribute to improving customer retention strategies and loyalty programme initiatives. Skills, Qualifications & Experience • Bachelor’s degree in Business Management, Marketing, Hospitality Management, or a related field., • Proven experience in business development, sales, hospitality growth, or commercial strategy roles., • Strong understanding of the UK food & beverage or quick-service restaurant market., • Experience managing partnerships, corporate accounts, or local area marketing initiatives., • Analytical mindset with the ability to interpret sales data and market trends., • Excellent negotiation, presentation, and relationship-building skills., • Proactive, commercially driven, and capable of working independently in a fast-paced retail environment. Benefits • Competitive salary: £41,700 – £43,000 per annum, • 28 days’ paid annual leave (including bank holidays), • Performance-related growth opportunities, • Long-term career progression within an internationally recognised bubble tea brand, • Opportunity to contribute directly to the commercial expansion of a premium Taiwanese beverage franchise in Central London

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  • Sales Manager
    Sales Manager
    hace 11 días
    £55200–£56500 anual
    Jornada completa
    London

    Job Title: Sales Manager (SOC Code: 3556) Company: Viet Online LTD Location: 6 Henriques Street, London, England, E1 1NB Employment Type: Full-Time, Permanent Annual Salary: £55,200 – £56,500 About Viet Online LTD Viet Online LTD is a UK-based fashion wholesale and online retail company operating as a reseller and boutique platform connecting international fashion brands with consumers worldwide. The company sources, curates, and distributes fashion products including apparel, accessories, and trend-led collections through both wholesale partnerships and direct-to-consumer online channels. Operating from its London base at 6 Henriques Street, E1 1NB, the company combines strategic brand partnerships, digital commerce expertise, and global distribution capabilities to deliver curated fashion collections to retail buyers and individual customers across the UK and international markets. About the Role The Sales Manager is responsible for driving revenue growth across wholesale (B2B) and online retail (B2C) channels. This role combines strategic sales leadership, brand partnership development, and digital sales optimisation to expand Viet Online LTD’s market presence both domestically and internationally. You will lead business development initiatives, manage key brand and buyer relationships, oversee online sales performance, and identify new commercial opportunities within the global fashion marketplace. Key Responsibilities Sales & Business Development • Develop and implement comprehensive sales strategies for wholesale, reseller, and online boutique channels., • Identify, approach, and manage relationships with fashion brands, independent designers, retail buyers, boutiques, and online marketplaces., • Negotiate supply agreements, pricing structures, order volumes, and distribution arrangements., • Monitor sales performance, fashion trends, and market demand to optimise product selection and pricing strategies., • Expand international distribution networks and cross-border sales partnerships. Online Sales & Digital Growth • Oversee all online sales channels including company website, social media platforms (Instagram, Facebook, TikTok), and third-party marketplaces., • Ensure accurate product listings, pricing structures, and inventory synchronisation., • Collaborate with marketing teams to plan and execute digital campaigns, influencer collaborations, and seasonal launches., • Analyse e-commerce performance metrics including conversion rates, customer acquisition costs, and average order values., • Optimise customer journey and online buying experience to increase repeat purchases and global reach. Brand & Supplier Coordination • Build and maintain strong partnerships with fashion brands and suppliers., • Coordinate product launches, limited-edition releases, and exclusive collaborations., • Monitor supply chain timelines to ensure timely fulfilment of wholesale and retail orders., • Maintain high standards of product presentation, quality assurance, and brand representation. Leadership & Performance Management • Set sales targets and KPIs aligned with company growth objectives., • Monitor team performance and provide coaching to improve conversion, upselling, and account management., • Produce monthly performance reports covering revenue growth, wholesale account development, online sales metrics, and international expansion progress. Operational Oversight • Monitor inventory turnover, demand forecasting, and seasonal stock planning., • Identify slow-moving inventory and implement promotional or bundling strategies., • Ensure compliance with UK trading regulations and international sales requirements. Qualifications & Skills • Bachelor’s degree in Business, Marketing, Fashion Management, or a related field (preferred)., • Proven experience in fashion sales, wholesale management, online retail, or account management., • Strong understanding of fashion industry trends and global e-commerce markets., • Proven ability to negotiate commercial agreements and grow B2B partnerships., • Excellent communication and leadership skills., • Strong analytical skills with experience using CRM and e-commerce analytics tools., • Strong commercial awareness and passion for fashion retail and brand development. What We Offer • Competitive salary with performance-based incentives., • 28 days paid annual leave (including statutory holidays)., • Staff discounts on selected fashion collections., • Opportunity to work in a fast-growing international fashion business., • Career development within wholesale and global e-commerce sectors., • Dynamic, entrepreneurial working environment in London.

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  • Office Manager
    Office Manager
    hace 18 días
    £14–£16 por hora
    Jornada parcial
    London

    WE ARE WISER Wiser is an award-winning Employer Branding agency on a mission to change the way people think about work. We transform a company’s employer brand internally and externally and change cultures from the ground up. With creative, strategic and early talent experts in-house, our clients have a single partnership with Wiser and we deliver end-to-end campaigns helping them to attract and retain the best talent globally. Our creatives innovate with design, web, film and marketing to capture what makes companies great. Our early talent recruitment teams introduce the right people to set these companies apart. We believe that people will do their best work and thrive in life when they're in an environment that enables it. And that's what we've created at Wiser - a culture where everyone can be real and back themselves, surrounded by high performers who love to take ownership and make moves, no matter what their background. Inclusion is at the heart of what we do for our clients and how we are building the world of Wiser. To find out more about Wiser and our culture. ROLE At Wiser, we understand that you have to walk the walk, not just talk the talk, and changing the way people think about work has to start at home. This is where the Wiser Experience Team comes in. The Wiser Experience Team rule the roost when it comes to keeping our HQ tip-top and you will be given tasks which cover all aspects of office management, from managing our cleaning team to maintaining our delish daily breakfasts, preparing snack platters for client meetings, refreshing meeting rooms, or hosting events at HQ. A bit about a role on the Wiser Experience Team: • Part-time, shift-based role working exclusively from our office., • Between 10-25 hours per week across Monday to Friday depending on our needs and your availability., • Opportunity to pick up additional hours when we need it and to support evening events or meetings., • You’ll report directly to our Happiness Lead., • If you’re working the early shift, the first part of your day will entail getting HQ set up for the day and prepping our delish daily breakfasts and weekly Juices., • If you’re on the afternoon shift your final duties of the day will be getting HQ reset and ready for the next day., • Internal and external events happen regularly at Wiser and we need a team that can be on hand to make sure they run smoothly and efficiently., • Whatever your hours or shifts, this role is all about being efficient, operationally focused, and effective in managing the tasks at hand. WHAT WILL YOU SPEND YOUR TIME DOING • Our office is beautiful and we need someone to go through an everyday checklist from top to bottom. This could be anything from making sure the cables are in the right shape, doing post office runs or managing repairs., • Responding to requests from people across Wiser, whether they need help with catering a client meeting or organising client gifts, making sure our Wiser people receive quick replies from the happiness team is important., • Checking the kitchen is stocked and managing the food order setting., • Setting up our mega breakfast spread before everyone arrives to kick-start the day., • Coordinate fresh-pressed juices for the team and ensure they are delivered to the right hands during power-hour., • Deliver healthy snacks and food station treats, ranging from tropical fruits to ginger shots, to keep everyone fuelled throughout the day., • You’ll be the first face anyone sees when they come in, greeting clients, candidates and visitors, ensuring a consistently excellent and memorable experience for all., • Help ensure all internal and external events run smoothly, no matter the size or location. This could mean organising the food vendors to ensure every meal or snack is on point, managing guestlists and welcoming people through the doors, restocking drinks, and everything in between., • Our office events are pretty legendary, including everything from the Wiser awards and summer parties to off-site summits and roundtables and you’ll have the chance to support our Brand & Culture team with these. WHAT WE’RE LOOKING FOR • Someone that’s London based and happy to work in the office for every shift. Your role depends on you being at HQ., • You’ve spent at least a year in a front-of-house, office support, retail or hospitality role and want to create great experiences and enjoy making things run smoothly., • You’re naturally organised, sharp on the details, and calm when juggling multiple tasks at once., • You bring warmth and energy to every interaction with our people and clients, people know they’re in good hands., • You’re the kind of person who notices when something’s off and fixes it before anyone else clocks it., • You’re able to adjust priorities, things change fast at Wiser so you’ll need to be flexible throughout the day to keep the wheels turning. WHAT’S IN IT FOR YOU? • Be at the heart of, and continue to create and maintain our company culture where happiness, health and high performance are at the top of the agenda., • A flexible job in a busy buzzing creative agency in London - the chance to be surrounded by great people and work., • A collaborative, supportive team culture where your ideas are valued., • Opportunities to contribute to exciting projects and events., • Hourly rate based on a part-time schedule. THE ROAD TO WISER... • Apply: Send us your application!, • Intro Call: Speak with our Talent team., • Visit HQ: Meet with the hiring manager., • Final Interview: Meet with our COO. At Wiser, we’re committed to fostering an environment where everyone can thrive, be themselves, and do their best work. We welcome applicants from all backgrounds and encourage people of all races, ethnicities, genders, identities, sexual orientations, and abilities to apply.

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