Are you a business? Hire ticketing manager candidates in Mitcham
Manage customer service inbox (orders, queries) via Gorgias and B2B orders via Outlook and Cin7 ... Familiarity with multiline phones, ticketing systems * Proficiency with payment platforms and ERP ...
The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the ... in the ticketing system • Work with co-workers to increase knowledge across the Global Service ...
Sales and customer success tools/systems (e.g., CRM, ticketing system) Let me know if you'd like to hear more
... Manage problem resolution to satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via the ticketing system Review, test, and make ...
... itineraries, ticketing, refunds and reissues. • Adhere to PCI and Anti-Bribery regulations in ... Manager duties during times of absence. • Perform other duties as may be assigned from time to ...
Practised at managing their personal development as a Product Owner and keeping up to date with ... Experience in Smart Ticketing & Payments * Rail or travel industry experience Contract Details
Knowledge of Excel, CRM, Ticketing Platforms, Outlook * Knowledge of technical support tools; Datastore, Notepad++, CSV * Key stakeholder management Benefits/Perks: * Full access to the company ...
Schedule and manage appointments for engineers and communicate any changes in their schedule promptly * Handle ticketing for engineering orders and client visits, again keeping abreast of any changes
Experience of managing proactive government affairs programmes which integrate corporate ... Ticketing industry through trade bodies and own activity such as consultation responses and ...
Manage and configure smartphones and mobile devices * Use remote support tools and visit other ... Helpdesk ticketing e.g. Freshservice * Email anti-spam/anti-malware technologies, e.g. Mimecast
Knowledge of helpdesk ticketing systems (such as AutoTask) and document management systems (such as ITGlue) * Knowledge of encryption and antivirus products. * Specific product experience including ...
... ticketing software/database. Travel to customer's industrial sites to repair, commission, calibrate ... Offer feedback, through the Service Area Supervisor/Service Manager, regarding equipment issues and ...
Raising bugs and improvements using the JIRA ticketing system. * Being a CMS superuser to provide ... Experience of using content management systems * Ability to use systems and comfortable working in ...
Managing NTFS Permission * Smart ticketing expert * Telephone & software support for field service engineers * Microsoft Windows Server 2008 & 2012 Desirable * Working knowledge of SQL, Jira, Python ...
Document support requests, incidents, and resolutions in the ticketing system. * Maintain IT asset ... Ability to prioritise tasks and manage time effectively in a fast-paced environment. * Relevant IT ...
Help desk ticketing systems i.e. Jira * Wireless cellular communications i.e. GPRS, 3G, NB-IoT, LTE ... to completion • Ability to manage priorities and stakeholder management • Excellent ...
Utilise our helpdesk ticketing system to engage with our internal clients at all levels. Your role ... Manage desk moves and office relocations, ensuring minimal disruption to our day-to-day operations
Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing ... desk manager * Prioritise incidents, service requests and problems and be flexible and able to ...
Familiarity within A 2nd line environment, as well as experience using service management and ticketing solutions, is highly desirable. The candidate should possess excellent problem-solving and ...
... ticketing system for tracking all requests(JIRA) · Work with SCM, equipment vendors, and datacenters to manage delivery dates and time windows. · Process Improvement Support Vendor Support · ...
Create bug reports and manage their resolution with product and engineering teams * Report on key ... Experience with customer ticketing systems and/or customer engagement systems * Experience with ...
Manage all aspects of the Video Calls from initial booking through to the monitoring and completion ... ticketing systems and room booking software. * Attend other sites as required (this includes ...
... manager. The business are currently implementing workday and require an individual to join and take ... Strong technical skills, including experience with ticketing systems (e.g., JIRA, Remedy) and a ...
Monitoring and management of Building Management System (BMS) alerts, conducting diagnostic ... Completion of Reactive/Remedial works as per ticketing system on all Critical Equipment and ...