Waiter / Waitress
2 days ago
London
We are looking for a friendly, energetic, and customer-focused Front of House Team Member to join our café team.As the face of our café, you will play a key role in creating a welcoming atmosphere and delivering excellent customer service. You will be responsible for greeting customers, taking orders, handling payments, serving food and drinks, and ensuring our guests have a positive experience from start to finish. Key Responsibilities: Provide exceptional customer service at all timesWelcome and assist customers in a friendly and professional mannerTake orders accurately and process paymentsServe food and beverages efficientlyMaintain cleanliness and organisation of the customer-facing areasWork closely with the kitchen and café team to ensure smooth daily operationsHandle customer enquiries and resolve issues professionally Requirements:Excellent communication and interpersonal skillsPositive attitude and strong work ethicAbility to work efficiently in a fast-paced environmentReliable, punctual, and well-presentedPrevious experience in hospitality, cafés, restaurants, or customer service is preferredAbility to work flexible hours, including weekends when requiredDesirable Skills:Knowledge of coffee preparation and basic barista skills would be a strong advantageExperience operating a coffee machine is beneficial but not essential