Bayside Auto Repair & Body Works

Job Overview: We are looking for a detail-oriented Body Shop Estimator/Assistant Shop Manager to manage daily operations at our body shop. This role requires strong leadership, accurate repair estimates, and oversight of the entire repair process, including collaboration with adjusters and insurance companies. The ideal candidate has extensive collision repair knowledge, is organized, customer-focused, and experienced in working with repair teams. Join our supportive team for a rewarding opportunity. Requirements: - Minimum 5 years as a Body Shop Estimator and Shop Assistant Manager. - Proficient in CCC ONE estimating software. - Skilled in inspecting vehicles, writing estimates, negotiating with insurers, and communicating with customers. - Support auto body shop operations for workflow efficiency and profitability. - Knowledgeable in automotive repair processes and insurance claims. - Strong organizational and customer service skills, with effective communication and accurate estimating abilities. - Highly motivated, detail-oriented, and able to thrive in a fast-paced environment. - Strong sales orientation. - Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment. Responsibilities: - Oversee daily body shop operations for productivity and efficiency. - Responsible for assessing vehicle damage, preparing repair estimates, and ensuring that all estimates align with industry standards and customer expectations. - Your expertise will play a crucial role in maintaining customer satisfaction and supporting the overall efficiency of our operations. - Conduct thorough inspections of vehicles to assess damage and determine necessary repairs. - Prepare accurate and detailed repair estimates using CCC ONE software. - Communicate with insurance adjusters for estimates and negotiate repairs. - Assist customers with insurance claims and rental arrangements. - Schedule appointments and coordinate with the shop operations manager for parts and supplies. - Provide excellent customer service by addressing regarding their vehicle's condition, repair options, costs, and concerns throughout the repair process. - Coordinate repairs with the shop operations manager and technicians to ensure efficiency. - Collaborate with mechanics and technicians to ensure all repairs are properly documented and estimated - Monitor repair timelines and resolve any delays. - Conduct quality control inspections before vehicle delivery. - Collect payments and manage insurance adjuster communications for estimates and supplements. - Generate invoices and responsible for billing. - Stay updated on collision repair techniques and industry trends.