Receptionist / Administrator
5 hours ago
Flushing, Queens
Job Title: Receptionist (Durable Medical Equipment Office) Location: Flushing, NY 11358 Employment Type: Full Time Schedule: Monday-Friday 10am-4pm About Us: We are a growing Durable Medical Equipment (DME) provider dedicated to delivering high-quality medical equipment and exceptional service to patients and healthcare partners. We are seeking a friendly, organized, and detail-oriented Receptionist to be the first point of contact for our office. Job Summary: The Receptionist plays a key role in ensuring smooth daily operations by managing front desk activities, assisting patients, and supporting administrative tasks. The ideal candidate has excellent communication skills, a professional demeanor, organized, and has the ability to multitask. Key Responsibilities: • Greet and assist patients, visitors, and vendors in a professional and courteous manner, • Answer and direct incoming phone calls, • Schedule patient appointments and coordinate deliveries/pickups, • Processing patient intake and maintain accurate records using an Electronic Health Records (EHR) systems, • Assist with insurance verification and basic intake documentation, • Manage incoming and outgoing mail, faxes, and emails, • Maintain a clean and organized front office area, • Support billing and administrative staff as needed, • High school diploma or equivalent, • Previous receptionist, front desk, or customer service experience, • Experience in a healthcare or DME setting is a plus, • Strong communication and interpersonal skills, • Proficiency in Microsoft Office, Google sheets, and basic computer systems, • Ability to multitask, prioritize, and stay organized, • Familiarity with insurance verification and medical terminology, • Experience with EMR or DME software systems, • Bilingual (English/Spanish)