MTech Distributors

Job Description Role Overview: Mtech Distributors is seeking a full-time Technical Support Specialist to join our team. This position includes weekdays and weekend shifts, supporting our suite of software and equipment offerings, including SuperSonic POS, Userve POS, Figure POS, and payment processing solutions. Mtech Distributors is a leading provider of POS systems, credit card processing, back-office solutions, ATM services, and more, serving businesses nationwide. We pride ourselves on delivering white-glove service in a dynamic, fast-paced environment. This role involves working 3-4 days in our office and 1-2 days in the field, assisting with system installations and training at client locations. Every day brings new challenges and opportunities in a fun and engaging workplace. We will provide comprehensive training on all necessary systems and processes. Key qualities we value include a willingness to learn, patience and understanding when working with diverse business owners, excellent written and verbal communication skills, and a strong aptitude for technology. Responsibilities: Provide top-tier support via phone, live chat, and email to our diverse customer base of small-business owners across the U.S., becoming the face of Mtech Distributors. Diagnose and troubleshoot technical issues, including POS systems, payment terminals, wiring, and networking. Configure computers for basic networking tasks (disabling firewalls, setting static IPs, opening ports, and static route configuration). Assemble and provision POS bundles and credit card machines, manage inventory, and maintain office organization alongside the team. Travel to client sites for installations and training, which may include climbing ladders, running CAT-5 cabling, and delivering hands-on technical support. Occasional paid travel outside the region, with same-day return trips as needed. Qualifications: Exceptional communication, typing, and interpersonal skills. Patience and understanding when working with customers from various backgrounds. Basic to intermediate IT knowledge, including IP addresses, routers, networking, and familiarity with Microsoft Excel. Ability to work independently and collaborate effectively with a team. Valid driver’s license and reliable transportation. Ability to lift up to 50 pounds. No prior experience with our systems is required—training will be provided. A positive attitude, willingness to learn, and motivation to support our customers are essential. Job Details: Job Type: Full-time Expected Hours: Up to 40 per week Benefits: Competitive pay Paid Vacation End of Year Bonus Growth opportunities within the company Dynamic and supportive work environment

Job Overview: We are seeking driven and enthusiastic commission-based sales representatives to join our expanding team. The role involves selling our credit card processing and POS system solutions to a wide range of businesses. This is a highly rewarding commission-based position offering generous bonuses and ongoing residual income. Compensation: $250.00 per account signed 20% monthly residual on services Key Responsibilities: Actively prospect and generate new business by reaching out to potential clients through cold calling, networking, and other sales methods Present Mtech Distributors' credit card processing and POS system solutions to business owners, showcasing the benefits of our dual pricing models and cost-saving features Work with retail, hospitality, restaurant, and other merchant-heavy industries to tailor solutions to their needs Educate clients on how our services can streamline operations, reduce processing fees, and improve overall payment efficiency Collaborate with Mtech’s backend team to ensure smooth client onboarding and setup of credit card processing and POS systems Keep up with industry trends and new technology in the payment processing and POS sectors to offer informed solutions Achieve or exceed monthly sales targets Qualifications: Experience in sales, particularly in credit card processing, POS systems, or payment technology, is preferred Strong communication and negotiation skills with the ability to build lasting relationships Self-driven with the ability to work independently and manage your own sales pipeline Problem-solving mindset, with a focus on delivering value to clients A good understanding of payment processing, merchant services, and POS systems is a plus Benefits of Working with Mtech Distributors: High earning potential with competitive commission rates and monthly residuals Full support from our team, including technical, operational, and sales resources Opportunity to grow your business and client base with a long-term residual income stream Flexibility to set your own hours and work remotely Access to the latest innovations in credit card processing and POS technology Mtech Distributors offers unmatched support and resources to help our sales representatives thrive. Join us to take your sales career to the next level!

We are looking to hire a data analyst to join our data team. You will take responsibility for managing our master data set, developing reports, and troubleshooting data issues. To do well in this role you need a very fine eye for detail, experience as a data analyst, and a deep understanding of the popular data analysis tools and databases. Data Analyst Responsibilities: Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Helping develop reports and analyses. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. Evaluating changes and updates to source production systems. Training end-users on new reports and dashboards. Providing technical expertise in data storage structures, data mining, and data cleansing. Data Analyst Requirements: Bachelor’s degree from an accredited university or college in computer science. Work experience as a data analyst or in a related field. Ability to work with stakeholders to assess potential risks. Ability to analyze existing tools and databases and provide software solution recommendations. Ability to translate business requirements into nontechnical, lay terms. High-level experience in methodologies and processes for managing large-scale databases. Demonstrated experience in handling large data sets and relational databases. Understanding of addressing and metadata standards. High-level written and verbal communication skills.