Technical Support Agent

MTech is looking for an IT Technician to provide support for our technology. You would be responsible for answering customer phone calls and emails to ensure their equipment is running as intended. Responsibilities include (but are not strictly limited to): - Answering support phone calls and emails to assist with customer concerns - Setting up, testing, and troubleshooting equipment in-house - Assisting with account maintenance tasks on various backends - Understanding current and future products and their features Role Requirements: - Phone etiquette and strong speaking skills - Understanding of intermediate technical knowledge (how to set up a router, troubleshooting on Windows, iOS and Android OS) - Willingness to visit customer locations and install equipment, with attention to detail lining up with company standards Preference given to applicants with language proficiency in Arabic and/or Spanish.

Check in and check out guests Take and enter phone reservations Attend to guests needs and requests Coordinate with housekeeping maintenance and management Please indicate if you have any prior Hotel Experience **Please only apply if you are willing to have a quick chat to schedule an interview.

Role Description: MTech is looking for a skilled sales representative to help drive growth. As a valued member of our team, you would be responsible for following up on leads, calling potential customers, and coordinating with other members of the team to ensure the highest conversion rate possible. Responsibilities include (but are not strictly limited to): - Call and keep track of leads - Communicate with agents about incoming accounts - Produce and update advertising or promotional content - Understanding current and future products and their features - Assist with customer service Role Requirements: - Phone etiquette and strong speaking skills - Flexibility and problem solving capabilities - Prior sales experience Compensation: $16.50 per hour and commissions. Preference given to applicants with language proficiency in Arabic and/or Spanish.