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Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

MTech is looking for a Technician to provide support for our Point-of-Sale consumers. You would be responsible for answering customer phone calls and emails to ensure their equipment is running as intended. Responsibilities include (but are not strictly limited to): • Answering support phone calls and emails to assist with customer concerns, • Setting up, testing, and troubleshooting equipment in-house, • Assisting with account maintenance tasks on various backends, • Understanding current and future products and their features Role Requirements: • Phone etiquette and strong speaking skills, • Understanding of intermediate technical knowledge (how to set up a router, troubleshooting on Windows, iOS and Android OS), • Willingness to visit customer locations and install equipment, with attention to detail lining up with company standards Preference given to applicants with language proficiency in Arabic and/or Spanish.

ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. POSITION SUMMARY The Maxime Club Maintenance is responsible for performing routine maintenance and repair tasks to ensure the Club’s facilities, art exhibits, and equipment are operational. This role requires a versatile skill set in general maintenance, carpentry, plumbing, electrical work, and basic repairs, along with the ability to adapt to the unique needs of Maxime’s Club environment. The ideal candidate will work closely with the Club’s proprietor on numerous artwork installation projects and must be patient, hospitality with the ability to follow instructions. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with setting up, disassembling, and maintaining exhibits, including mounting artwork, sculptures, or other objects with care, using proper tools and techniques. Perform general, preventive and emergency maintenance. Must perform tasks like minor plumbing, electrical repairs, wall and ceiling repairs, painting, caulking, wallpaper replacement/repair and minor wood working. General maintenance of heating and cooling systems (HVAC). Minor repairs to kitchen equipment. Test emergency lights and equipment for inspections. Respond in a timely courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Replace/repair broken window shades, door locks. Prioritize work orders to complete tasks efficiently. Troubleshoot problems and find solutions. The ability to maintain regular and timely attendance as required by scheduling, which will vary according to the needs of the Club and may include weekends, evenings, and holidays. Assists with snow removal (shoveling, salting). Other duties as assigned. MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) Excellent customer service skills, with a friendly and approachable attitude. Strong communication skills, both verbal and written. Familiarity with reception or front desk operations and procedures is beneficial, but not required. Previous experience working in a guest relations or hospitality setting preferred. The ability to speak multiple languages is always welcomed. Knowledge of phone systems and proper phone etiquette, or ability to learn. Ability to handle difficult situations calmly and professionally. Strong attention to detail, observational, and organizational skills. Able to work well in a team environment. Able to multi-task and always remain composed. PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to stand for up to 8-10 hours a day in external weather. Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate with grace under pressure. Ability to move or handle equipment generally weighing up to 50 pounds. Flexibility to work varied hours/days based on business needs, including nights, weekends and/or holidays, is required. EEO STATEMENT Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

Window Tint Installer – Automotive Customization Specialist 📍 Midland Park, NJ | 💼 Full-Time or Part-Time | 💰 $20–$35/hour About Us: INTEGRA Auto Spa is a premium automotive restyling shop located in Midland Park, NJ. We specialize in ceramic window tint, paint protection film (PPF), and ceramic coatings for high-end and enthusiast vehicles. We’re growing fast and looking for a skilled and motivated Window Tint Installer to join our team. Job Summary: We’re seeking a professional window tint installer who takes pride in clean, high-quality work. The ideal candidate has hands-on experience with ceramic and carbon films, works efficiently, and is customer-focused. We offer competitive pay, a supportive team culture, and opportunities for growth in the automotive restyling industry. Key Responsibilities: Perform precise installation of window tint on cars, trucks, and SUVs Ensure every vehicle leaves with a clean, flawless finish Use both plotter-cut and hand-cut techniques Maintain cleanliness and organization of the work area Collaborate with team members and communicate with customers when needed Assist with other services (PPF, ceramic coating) if experienced or willing to train Qualifications: 1+ year of hands-on experience installing automotive window tint (required) Ability to tint 2 sedans (or equivalent to) per 8hr work day Ability to work independently with minimal supervision Strong attention to detail and pride in your craft Valid driver’s license and reliable transportation Professional appearance and positive attitude Benefits: Pay range: $20–$35+ per hour, based on experience and ability to produce Training opportunities in PPF and ceramic coating Supportive, drama-free work environment Opportunity to grow with a premium auto spa brand Apply Now! If you’re a reliable, skilled installer who wants to work in a professional shop with high standards and better vehicles, we want to meet you.