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Duties will include: Occasional Answering of phones, managing databases and spreadsheets, and ensuring documents are organized and accessible. Document Preparation: Drafting and editing various documents, reports, and correspondence. Administrative Support: Assisting other staff members with their tasks and providing support to the entire office.
At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program
We are now hiring customer service representatives. Position will require answering phone calls and organizing documentations in our back office. Monday - Friday 9:00AM - 5:00PM Professional attire is a must Apply today. All applications will be considered
Position Overview: The Administrative Assistant will provide essential support to the LevineFam Charities Inc team, ensuring smooth daily operations and helping us serve our clients efficiently. This role is ideal for a highly organized individual who enjoys working behind the scenes to keep things running seamlessly. Key Responsibilities: • Manage and respond to general emails and phone inquiries., • Schedule and coordinate virtual meetings and appointments., • Maintain digital records, databases, and filing systems., • Prepare and format documents, reports, and presentations., • Assist with donor communications, including thank-you letters and receipts., • Support event planning and virtual workshops when needed., • Perform other administrative tasks as assigned. Qualifications: • High school diploma or equivalent., • 1+ years of administrative or clerical experience., • Proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace., • Strong written and verbal communication skills., • Ability to work independently, manage time effectively, and meet deadlines., • Comfortable using Zoom and other virtual collaboration tools. Compensation & Benefits: • Hourly pay based on experience., • Flexible scheduling (within standard business hours)., • Remote work with occasional virtual team meetings., • Opportunity to contribute to meaningful, mission-driven work.
CEO of company located in Queens looking for assistant to help with general administrative tasks as well as providing great customer service. Duties include phones, emails, office work and attending networking events. Pay is open for the right fit.
Position Title: Office Manager Department: Administration Reports To: Clinical Director / Practice Owner Employment Type: Full-Time Position Summary The Office Manager is responsible for overseeing the day-to-day administrative operations of YES Psychotherapy Services, ensuring the smooth running of the practice. This role involves managing staff schedules, handling client inquiries, maintaining records, ensuring compliance with healthcare regulations, and supporting the clinical team to deliver exceptional client care. Key Responsibilities 1. Administrative & Office Management Oversee daily operations of the office to ensure an organized and welcoming environment for clients and staff. Manage front desk procedures, including reception, scheduling, and client check-in/check-out processes. Monitor office supplies and order as needed to maintain inventory. Coordinate maintenance of office equipment and facilities. 2. Client Services & Communication Respond to client inquiries via phone, email, and in person in a professional and compassionate manner. Maintain confidentiality of client records in accordance with HIPAA and relevant privacy laws. Support the onboarding process for new clients, including intake forms and appointment scheduling. 3. Staff Coordination & Support Manage schedules for therapists, administrative assistants, and interns. Assist in onboarding and training new administrative staff. Organize staff meetings, trainings, and internal communications. 4. Financial & Billing Oversight Oversee billing processes, including insurance claims, payments, and invoicing. Track accounts receivable and follow up on outstanding balances. Prepare basic financial reports for management review. 5. Compliance & Policy Management Ensure compliance with healthcare, licensing, and insurance regulations. Maintain updated office policies and procedures. Assist in preparing for audits and accreditation reviews. Qualifications Education & Experience: Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred. Minimum of 3 years’ experience in office management, preferably in a healthcare or mental health setting. Skills & Competencies: Strong organizational and multitasking skills. Excellent interpersonal and communication abilities. Knowledge of HIPAA regulations and healthcare office procedures. Proficient in Microsoft Office Suite and practice management software (e.g., SimplePractice, TherapyNotes, etc.). Ability to work with sensitivity and discretion in a mental health environment. Work Schedule & Environment Full-time schedule, Monday to Friday (occasional evenings or weekends for special events). Office-based role with regular interaction with clients and staff. Compensation & Benefits Competitive salary (commensurate with experience). Paid time off, health benefits, and professional development opportunities. Supportive and mission-driven work environment.
Job description About Us: Experience the epitome of luxury and wellness at our prestigious boutique spa nestled in the heart of New York City. We are dedicated to providing our discerning clientele with an unrivaled escape into tranquility, where every visit is an exquisite journey of rejuvenation and relaxation. Join our team and be part of an elite oasis of serenity and sophistication. Job Description: As a Receptionist / Guest Services Coordinator at our luxury spa, you will be the first point of contact for our valued guests, ensuring that their experience is nothing short of extraordinary. Your impeccable professionalism, warmth, and attention to detail will set the tone for their visit. Key Responsibilities: • Welcome and greet guests with a genuine, friendly demeanor, providing a warm and luxurious first impression., • Assist guests with check-in and check-out procedures, ensuring a seamless and hassle-free experience., • Schedule appointments and coordinate spa services for guests, demonstrating an understanding of their unique preferences and needs., • Handle phone and email inquiries, providing accurate information and reservation assistance., • Maintain a tidy and aesthetically pleasing reception area, reflecting the spa's commitment to excellence., • Collaborate with spa staff to ensure a synchronized and exceptional guest experience., • Address guest feedback and requests promptly and professionally, striving to exceed expectations., • Uphold the highest standards of confidentiality and professionalism. Qualifications: • Previous experience in a similar role within the hospitality, luxury, or spa industry is preferred., • Exceptional interpersonal and communication skills., • Impeccable grooming and presentation., • Proficiency in appointment scheduling software (booker) and basic computer applications, • Experience with Clover, our payment processing system is preferred., • A passion for delivering exceptional guest experiences., • Ability to multitask in a fast-paced environment. Flexibility in scheduling, including evenings and weekends. Benefits: • Competitive compensation and bonus opportunities., • Access to our world-class spa and wellness facilities., • Ongoing training and development to enhance your skills., • A supportive and professional team dedicated to your success. If you are a poised, enthusiastic individual with a passion for providing unparalleled guest service in a luxury environment, we invite you to join our team and be part of a world where relaxation and sophistication meet.
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service while managing various administrative tasks in a fast-paced medical environment. This role requires proficiency in medical terminology, strong organizational skills, and the ability to handle multiple tasks efficiently. Responsibilities • Greet patients warmly and manage the front desk operations, ensuring a welcoming environment., • Schedule patient appointments using EHR systems., • Perform insurance verification and collect payments as needed, adhering to HIPAA regulations., • Maintain accurate medical records and documentation review, including CPT coding and ICD-10 coding., • Handle multi-line phone systems with professionalism, addressing inquiries and directing calls appropriately., • Assist with medical billing processes and coordinate care plans for patients., • Provide clerical support including filing, typing, and maintaining office organization., • Collaborate with healthcare providers to ensure seamless patient care and efficient office management., • Utilize Microsoft Office and other computer skills for various administrative tasks. Qualifications • Previous experience as a Medical Receptionist or in a similar medical administrative support role is preferred. (Workers Comp and No-Fault), • Familiarity with EMR., • Knowledge of medical terminology, ICD coding (ICD-10), CPT coding, and health information management is essential., • Bilingual candidates are encouraged to apply to enhance patient communication., • Strong customer service skills with an emphasis on patient service and office experience., • Excellent phone etiquette and typing skills are required for effective communication., • Ability to work collaboratively within a team while managing individual responsibilities effectively. Join our dedicated team in providing outstanding healthcare services while ensuring a positive experience for our patients. We look forward to welcoming you aboard!