Empire Risk Solutions LLC

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• Allstate Paper Box Co

  

  Customer Service & Office Assistant

  10 days ago

  Full-time

  Newark

  Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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• The Energy Cooperative

  

  Accounting Manager

  4 days ago

  Newark

  Job Description The Energy Cooperative, headquartered in Newark, Ohio, serves over 72,000 electric, natural gas and propane members throughout east-central Ohio. As a non-profit cooperative, we are member-owned and controlled by the members we serve. We are committed to serving our members safe, high quality energy services at a reasonable price. We believe in our employees and strive to provide fair, honest and equal treatment with a commitment to training, education, and opportunity for advancement in a safe and secure environment. At The Energy Cooperative, we take pride in offering competitive benefits and want our employees to have what they need to be their best. Here’s a glimpse of the programs we offer our employees: • Medical, Dental and Vision Insurance, • Life and Accidental Death & Dismemberment Insurance, • Supplemental Life Insurance Programs for Employee, Spouse and Children, • Disability Insurance, • Flexible Spending Account (FSA), • Paid Time-Off (PTO), • Paid Holidays, • Traditional 401(k) and Roth 401(k), • Retirement Pension Plan, • Education Assistance Job Duties: Support and incorporates the Cooperative’s Mission, Vision and Values in personal and professional behavior and decisions. Comply with all Cooperative policies, procedures, goals and objectives and meets attendance and punctuality guidelines. Understand, observe and enforce cooperative safety and security procedures and report potentially unsafe conditions to department director and/or safety department personnel. Assign, direct and monitor work of staff in the maintenance and preparation of ledgers, journals and financial statements. Ensure the accurate and timely processing of accounts payables and receivables, journal entries, monthly closings, etc. Review business line account reconciliations, accruals, prepaid assets and financial statements for reasonableness and compliance with accounting principles. Challenges unsubstantiated balances and ensures problems are resolved. Manage accountants and clerical staff in the direct bill and/or payment of natural gas, electric and/or propane purchased, used, and sold, and provide necessary reports to federal/state regulatory agencies and industry associations. Manages capital, fixed asset, and work order accounting, including CWIP, capitalization, and work order close. Reviews financial activity, ensures accurate reporting, and maintains compliance with accounting standards. Leads staff and partners with operations to support capital project tracking and reporting. Direct and participate in the preparation of financial statements ensuring the accuracy and timeliness of recording and reporting. Direct and participate in the preparation of year-end files for the external audit to ensure that all accounts are materially correct. Prepare and review tax and report filings for local, state and federal agencies. Manages the preparation and oversight of capital credit allocations and retirements, ensuring accuracy and completeness. Supports timely processing and reporting in accordance with cooperative guidelines. Provide analysis of financial data for operation managers on an as needed basis. Maintain external contact with audit firms, banks, consumers, and various industry and trade associations. Participate in various meetings, seminars and other community events. Perform other related work in addition to other duties as may be assigned. Experience and Education: Bachelor’s degree in accounting, CPA preferred. A minimum of five years supervisory experience in natural gas, propane and/or electric utility preferred. Has extensive working knowledge of Microsoft Office applications, specifically Excel and Power point. Certificates, Licenses and Training: An individual must possess and maintain a valid State of Ohio Driver’s License and be available for travel to training classes or schooling that might be held away from the assigned reporting location, including overnight travel. Has the functional and technical knowledge and skills to do the job at a high level of accomplishment and professionalism. Language and Interpersonal Skills: Excellent verbal and written communication skills. Must effectively present information and respond to inquiries from senior management, subordinate staff and outside audit firms. Ability to interpret and communicate written and/or oral instructions to department personnel. Ability to deal with the general public in a pleasant and courteous manner at all times is essential. Other Skills and Abilities: Thorough understanding of the Cooperative’s goals and objectives. Displays high standards of ethical conduct and is widely trusted and viewed as a direct and truthful person. Effectively solves problems and has a realistic vision of the end result. Utilizes various resources to stay educated about new accounting standards. Must possess strong organization skills and require minimal supervision. Maintains sensitive information with a high level of confidentiality. Physical Demands and Work Environment: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a climate-controlled environment with minimal noise levels. No known hazards exist in this position. There are no unusual physical demands required of this job. An individual in this position must be able to work outside of normal business hours in order to attend various events, meetings and gatherings on behalf of the Cooperative. Some out-of-town or state travel may be required. The physical demands of this position include those relative to working in an administrative capacity such as frequent sitting, standing, walking, talking, hearing, hand-eye coordination, visual ability and mental and emotional demands. Requires repetitive motions with hands and fingers such as keyboarding. Must be available to work during non-working hours which may include weekends and holidays to close books and ledgers at month-end and year-end. This position is subject to pre-employment physical and substance abuse testing and may be subject to random testing in accordance with the Cooperative’s substance abuse policy.

• AVI Foodsystems

  

  Customer Service Attendant Supervisor

  10 days ago

  Newark

  Job Description AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Customer Service Attendant Supervisor, Full-time. This position works dayshift. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: • Assists in the training and development of team members., • Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels., • Reviews inventory and waste levels of accounts and makes recommendations., • Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action on a monthly basis, • Completes monthly inventory action plans for team members, • Generates reports for management to ensure profitability at accounts., • Verifies and signs off on timecards., • Visits accounts and meets with account representatives., • Leads and assists on projects assigned by the Operations Manager or Branch Manager, • Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts., • Walks, bends, crouches, and climbs stairs., • Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts., • Inspects accounts weekly to ensure machines are clean, filling, and operating correctly., • Recruits trains, and retains team members., • Develops succession plans., • Operates accounts within labor guidelines., • Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption., • Attends weekly staff meetings., • Addresses customer inquiries/complaints within 24 hours., • A family culture and atmosphere, • Competitive compensation, • Health, dental, vision, and life insurance for full-time team members, • 401(k) with generous company match, • Paid vacations and holidays

• Atlas Trillo Heating & Air Conditioning

  

  Customer Engagement Representative

  2 days ago

  Newark

  Company Name: Atlas Trillo Heating & Air Conditioning Overview: Pay: $20 – $22 per hour + commission Typical Earnings: $20 – $30 per hour with incentives Schedule: Part-time - hours may vary but typically are between 10:00 am – 6:00 pm Location: San Jose - GE, CA Part-time and full-time positions available Atlas Trillo is the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes. We’re hiring outgoing Retail Sales Associates to represent ARS inside major home improvement retail locations by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services. * Weekly pay via direct deposit * Commission opportunities in addition to hourly pay * Paid training — no prior HVAC experience required * Flexible part-time and full-time scheduling * Career advancement opportunities into Comfort Advisor and in-home sales roles Full-time employees also receive: * Medical coverage available after 31 days * Low-cost health plans starting at about $5/week * Dental and vision coverage options * Health Savings Account (HSA) and Flexible Spending Account (FSA) options * 401(k) retirement plan with company match * Paid time off and paid holidays * Company-paid life insurance Responsibilities: As a Retail Sales Associate, your focus will be introducing homeowners to ARS services while they shop. * Starting friendly conversations with shoppers about home comfort, energy efficiency, and indoor air quality * Explaining how ARS helps homeowners with heating, cooling, and home comfort improvements * Offering customers the opportunity to schedule a free in-home consultation * Entering customer information and booking appointments for ARS specialists * Representing ARS with a positive, professional presence inside the store * Working alongside store management and ARS team members to support in-store promotions Qualifications: * Comfortable approaching and speaking with customers in a retail environment • Retail, kiosk, or sales experience preferred (not required) Positive, energetic personality with strong people skills * Sales or retail experience is helpful but not required * Ability to stand or walk for extended periods during shifts * Reliable transportation to the assigned retail location * Availability for weekend retail hours and some holidays * Professional appearance suitable for a retail environment * Willingness to attend weekly team meetings *This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: ___.

• GL1

  

  Customer Service - Work from Home $45 per hour

  2 months ago

  Newark

  In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

• GL1

  

  WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

  2 months ago

  Newark

  In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

• GL1

  

  Remote Customer Service Representative $45 per hour

  2 months ago

  Newark

  In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

• Magnit Global

  

  Call Center Associate

  1 day ago

  Newark

  Job Title: WelbeHealth Advocate I This is a remote position; however, candidates must reside within commuting distance of the clinic. This is required to support potential in-person needs such as training, responding to power or internet outages, or assisting onsite during launch activities. As this client operates in a fast-paced environment and may pivot quickly, we want to ensure coverage for all scenarios. Role Summary: The Welbe Advocate I is responsible for two primary functions within the Welbe Advocate Hub, based on assignment. A Welbe Advocate I may be assigned to either inbound and/or outbound assignments within the Hub which could include but not be limited to call management (answering inbound calls), outbound scheduling, authorization processing, inquiry response, clinic-based scheduling and/or other administrative tasks. The Welbe Advocate I will provide outstanding customer service to all stakeholders (participants, families, partners, and team members) and will be responsible for proper documentation and maintaining current and accurate records of all the scheduled appointments. The Welbe Advocate I role requires ability to work in a fast paced, participant centric environment. The Welbe Advocate I must be comfortable with multitask work dynamics while still able to collaborative effectively with colleagues and stakeholders to promote the WelbeHealth values, team culture and mission. Duties and Responsibilities: • Answer incoming phone calls, emails, contacts as requests coming into the Hub. Appropriately screen, transfer, resolve and dispose of calls expeditiously which adhering to all process and documentation standards., • Respond to questions and inquiries regarding authorization status and requirements., • Provide eligibility status and benefit information for participants., • Collect/Update and Verify Participant and Provider information as required., • Trouble-shoot and resolve basic issues; escalate to manager when appropriate., • Follow WelbeHealth policies and procedures and participate in any required Quality Improvement activities, staff training and meetings., • Communicate regularly with Supervisor and team regarding workload and priorities., • Timely completion of all mandated trainings and education., • Timely completion of all mandated occupational health screenings as needed., • Exercises flexibility in performing assignments as business needs evolve., • Other duties as assigned. Physical Demands and Working Conditions: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with ADA requirements, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment: Team Member will work remotely, with travel, including overnight stays, to WelbeHealth offices or events approximately once per month. Team Member must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE participants' care. The WelbeHealth work setting is in an Adult Day Health Center, primary care clinic, other healthcare settings like hospitals, emergency departments and participant home environment with moderate noise levels and controlled temperatures. Physical Requirements - Requires corrected vision and hearing to normal range. Must be to facilitate full day workshops that may require standing and walking. Must be able to communicate with all staff, vendors, and clients. Requires manual and finger dexterity and eye-hand coordination; the ability to use department equipment. Requires lifting/carrying up to 65 lbs. and pushing or pulling 150 lbs. using appropriate body mechanics and equipment, with reasonable accommodation if needed. Pressure Factor - Requires working under stressful conditions. Working conditions may be noisy and crowded and fluctuating indoor temperatures. Moderate pressure to meet scheduled deadlines. Potential for exposure to verbal aggression by Participants and/or their family members who may suffer from comorbidities such as dementia or mental health challenges instrumentation. Required Skills & Experience: -Minimum of one year experience working in a call center environment where a service/support role was primarily performed. -Experience utilizing telephony platforms such as Genesys -Outstanding customer service orientation, especially in telephone and written communications. -Excellent and accurate data entry skills and experience in multiple software platforms. -Must be flexible with work hours. -Problem solving and persistence in the face of challenges. -Excellent organizational and communication skills. -Ability to work independently with minimal supervision. -Demonstrated ability to prioritize in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. -Commitment to unlocking the full potential of our most vulnerable seniors. Preferred Skills & Experience: -Minimum of one year experience working in health care or PACE setting a plus. -Bilingual English/Spanish Required Education: -High School Diploma or Equivalency