Jiayoungocafe

Job Title: Barista Location: Jiayoungocafe Reports To: Café Manager / Supervisor Job Summary The Barista is responsible for preparing high-quality coffee, tea, and specialty beverages while delivering excellent customer service. This role helps create a warm, welcoming atmosphere that reflects Jiayoungocafe’s standards and ensures customer satisfaction. Key Responsibilities • Prepare and serve coffee, tea, smoothies, and other café beverages according to recipes and standards., • Operate espresso machines, blenders, grinders, and other café equipment safely., • Take and process customer orders in coordination with the cashier., • Maintain a clean and organized workstation, including the coffee bar and preparation areas., • Restock ingredients, supplies, and display items as needed., • Ensure quality, consistency, and presentation of all drinks served., • Provide friendly, attentive service and respond to customer inquiries., • Follow food safety, hygiene, and sanitation guidelines at all times., • Support other café operations when necessary (packaging, serving light food items, cleaning tables)., • High school graduate or equivalent; vocational training in food & beverage is a plus., • Previous experience as a barista or in a café/restaurant setting preferred (but not required; training provided)., • Knowledge of coffee preparation techniques and café equipment is an advantage., • Strong communication and customer service skills., • Ability to work quickly and efficiently in a fast-paced environment., • Flexible schedule; must be willing to work weekends and holidays., • Standing for extended periods of time., • Fast-paced, customer-focused café environment.

Job Title: Cashier Location: Jiayoungocafe Reports To: Store Supervisor / Café Manager Job Summary The Cashier is responsible for providing excellent customer service by handling transactions efficiently and accurately. This role ensures smooth front-of-house operations, maintains cleanliness at the counter area, and supports the overall customer experience at Jiayoungocafe. Key Responsibilities • Greet customers warmly and process orders at the counter., • Handle cash, credit/debit, and digital payments accurately., • Issue receipts, refunds, and change promptly and correctly., • Ensure the cash register is balanced at the beginning and end of each shift., • Assist customers with menu inquiries and recommend products when appropriate., • Coordinate with baristas and kitchen staff to ensure timely order fulfillment., • Maintain cleanliness and organization of the cashier station and front counter., • Follow café policies, procedures, and safety standards., • Support in packaging take-out orders and upselling café items., • High school graduate or equivalent., • Previous experience as a cashier, barista, or in customer service is an advantage., • Basic math and computer skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and handle pressure calmly., • Willing to work flexible shifts, including weekends and holidays., • Long periods of standing., • Team-oriented environment.