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• Citizens

  

  Private Client Relationship Manager II

  hace 2 días

  NEW YORK

  Description At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals. As part of the Core Banking Division, the primary objective of a Private Client Relationship Manager II will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. The Private Client Relationship Manager II, along with a Private Client Financial Advisor or High Net Worth Wealth Advisor, and Certified Financial Planners®, create the Citizens Private Client team. They provide a tailored expertise to a defined book of affluent and high-net-worth clients. As part of this team, you will provide the banking and lending solutions necessary to help clients save and grow their assets in a tax-efficient way, manage debt effectively, secure their income to live the lifestyle they dream of, protect their family for life’s ‘what-ifs’ and prepare them to leave a legacy. Additionally, this discovery will identify opportunities to introduce the client to a Financial Advisor to broaden the relationship with investments to further expand the client’s relationship across Citizens. • Provide initial outreach to facilitate needs analysis and identify opportunities with the goal of acquiring investment and lending relationships., • Utilizing experience and judgement analyze, interpret, and understand individual client profiles (internal and external data), trends and insights based on artificial intelligence, • Cultivate relationships from initiating contact and conducting follow-up communications to create opportunities for referral/sales, • Leverage Smart Lead data intelligence, in addition to information learned during discovery session(s) to effectively articulate “Why Citizens” through understanding the affluent client value proposition and being able to connect your interpretation and understanding of the client’s needs to potential Citizens’ solutions., • Build a comprehensive client profile, including documentation of client’s short- and long-term goals, the client’s current financial picture, as well as creating an initial gap analysis to identify potential opportunities for the client. Document all client engagements, activities, notes, and other important information utilizing the CRM tool, • Transition prospects seamlessly from initial outreach to warm leads for partners, • Introduce clients to appropriate colleagues across Citizens who will execute solutions to help the client meet their financial goals., • Expand and maintain relationships with internal business partners., • Excellent written and verbal communication skills, • Experience in proactive outbound sales prospecting, • Excellent time management and organizational skills, • Ability to work in a collaborative team environment, • Business development experience with a proven track record of identifying and transitioning high quality introductions, • Relevant financial services experience preferred., • Familiarity with consumer lending solutions., • Familiarity with sales of banking products and services required., • Experience with investment product referrals and sales preferred., • High School or GED; Bachelor's Degree in Business (5+ years wealth management, relationship management, private banking, or other relevant experience, with a proven track record of success), • Required Licenses: SIE, Series 7 and Series 66 licenses are required at the time of hire. Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after hire. The salary range for this position is $98,000 - $115,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ___ Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

• STUDS

  

  Associate Accounting Manager

  hace 3 días

  New York

  Job Description Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point. Salary Range: $80,000-$100,000 Reporting directly to the Associate Director of Accounting, the Associate Accounting Manager will work cross-functionally supporting our omnichannel business, with an expanding e-commerce AND retail business. This is a unique opportunity to be on the ground floor of creating and implementing process improvements. We are looking for a team player who is ready to think strategically, act with integrity, and have fun while doing it. This role is based in New York, NY. Key Responsibilities: • Assist in accounting functions, including but not limited to accounts payable, accounts receivable,, • Inventory, cash management, COGS, revenue, prepaid, fixed assets, equity, and taxes, • Support the month-end close processes, including preparing journal entries and supporting reconciliations, • Perform monthly analytics to ensure completeness and accuracy of financial statements, • Including reconciling, researching, and resolving discrepancies, • Ensure compliance with local, state, and federal government requirements, including preparation of business and tax-related needs for new studio locations, • Minimum of 5 years working experience in Accounting, • Bachelor's degree in Accounting, Finance, or related field, • Experience with QuickBooks and other ERP systems, • Advanced Microsoft Excel skills, • Familiarity with G-Suite, Shopify, and Tableau, • Attention to detail and the ability to analyze large amounts of data, • Experience with multi-unit, inventory businesses, • Driven, creative problem solver who consistently acts with integrity and speaks up, • Flexible Work Environment (3 days in office, 2 days work from home), • Comprehensive Medical, Dental, and Vision Insurance (including a plan option with $0 in-network mental health visits), • Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP), • Voluntary Life Insurance, • Health and Commuter Tax-Advantaged Accounts, • Stock Options in connection with the Company's Equity Incentive Plan, • 401(k) Retirement Savings Plan, • Paid Time Off, Paid Safe & Sick Leave, and Paid Parental Leave, • Paid Sabbatical After 4 Years of Service, • Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!) Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Click here for the Studs Privacy Notice for California Applicants.

• Westco Closet Corp

  

  Client Liaison

  hace 13 días

  New York

  Job Description Job Description For more than three decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. We have helped transform spaces, enhanced homes and allowed people to get more out of life. As the first point of contact, it is paramount that this candidate is personable and able to establish a professional relationship with clients. The ideal candidate will bring a positive, friendly, and helpful personality to lead our showroom teams in delivering on the California Closets experience. Job Summary: The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in the showroom. This is a fantastic opportunity for someone who enjoys working in a team environment focused on exceptional client experiences. Responsibilities: • Answer & direct incoming phone calls, • Schedule appointments for clients with our Design Consultants, • Complete COI’s [certificate of insurance] for upcoming installations, • Assist customers in the showroom, providing information about product and services, • Assist clients picking up or dropping off material at the showroom [shelving, hardware, etc.], • Maintain white glove cleanliness of the showroom, • Customer Service experience in retail, hospitality, call center, or similar., • Available to work weekdays 9am-5pm with rotating Saturdays., • Available to work in both Tribeca and Upper East Side on a weekly basis, • Experience with CRM software, MS Office, email, and internet, • Professional appearance, • Self-motivated and the ability to work independently with minimal supervision., • Ability to multi-task and deal with a wide variety of people., • Personable with effective communication skills – both written and verbal, with a wide variety of people., • Ability to enter data while on the phone with a client., • Manage time effectively., • Ability to quickly learn the features and benefits of our products., • Medical, dental, vision, and life insurance., • 401k with match, • Paid time off, • Prolonged periods sitting at a desk and working on a computer.

• Equus Youth Center

  

  311 Customer Service Representative

  hace 8 días

  New York

  Job Description A Customer Service Call Center Representative is responsible for handling customer inquiries, resolving issues, and providing exceptional service across various communication channels. • Handle a large volume of inbound and outbound calls in a timely manner, • Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary, • Identify customer needs, research issues, resolve complaints, and provide solutions, • Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team, • Recommend improvements for systems and processes to boost organizational efficiency Required skills and qualifications • High school degree or equivalent, • Experience working in a call center or customer-support role, • Strong active-listening and verbal-communication skills, • Proficiency in problem-solving, • Ability to multitask and manage time effectively, • Memorize scripts for products and services, and refer to them during calls, • Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately, • Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriate, • Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality, • Create and maintain record of daily problems and remedial actions taken, using call-center database, • Leverage data and insights gathered by the call center to recommend and influence process improvements

• DIG INN Chefs-In-Training

  

  Customer Service Team Leader, SoHo

  hace 4 días

  New York

  Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $16.50 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the "A" lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant's success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status").

• Sew Eyes Inc

  

  Call Center Representative

  hace 12 días

  New York

  Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customers call, collect relevant information, • Refer to premade scripts for a variety of customer service topics, • Create appointments.Qualifications, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

• Tarisio

  

  Client Liaison

  hace 15 días

  New York

  Job DescriptionDescriptionRed Clover is a New Jersey based outsourced strategic Human Resources firm managing the recruitment process on behalf of a client. Tarisio is the leading international venue for fine instruments and bows. Launched in 1999, Tarisio revolutionized the market by combining first-class expertise, the efficiency of online bidding, and a firm commitment to ethics and professionalism. Our goal is to make buying and selling instruments increasingly accessible for musicians, patrons, dealers and collectors. We have offices in New York, London and Berlin, and conduct seven auctions per year as well as year round private sales of high value items, selling more than 3,000 fine instruments and bows annually to a truly global market.The Client Liaison serves as a key point of contact for clients and visitors, providing professional, courteous, and timely support across front-of-house and administrative functions. This role supports daily reception operations, client communications, appointment coordination, and documentation management, helping ensure a smooth and welcoming experience for a global clientele. Working closely with sales, auction, operations, and workshop teams, the Client Liaison plays an important role in supporting client interactions, auction preparation, and office operations through accurate execution, clear communication, and consistent follow-through. Key Responsibilities • Serve as the first point of contact for clients, and customers managing calls, visitors, and inquiries with professionalism and warmth, • Oversee gallery preparation, viewing logistics, and scheduling for client appointments throughout auction cycles, • Support bidder registration, ensuring clients understand auction processes and requirements, • Manage documentation, including consignment agreements, W-9 collection, and private sale paperwork, • Maintain shared email inboxes, triaging inquiries and escalating as needed when appropriate, • Coordinate deliveries, mail processing, and administrative support for sales and operations teams, • Assist with payment processing, release memos, and front desk coverage during peak periods The ideal candidate is a warm, highly responsive, and meticulously detail-oriented professional with a natural talent for making clients feel comfortable and valued. This individual possesses the ability to gracefully manage and prioritize multiple complex responsibilities simultaneously while maintaining clear and concise communication. They thrive in a dynamic, fast-paced environment characterized by high levels of client interaction. Proactive, adaptable, and solution-focused, they build and maintain strong, lasting relationships with clients, customers, partners, and colleagues, based on trust, transparency, and accountability. Knowledge, Skills and Experience • 2+ years of experience in customer service, reception, or arts administration preferred, • Strong verbal and written communication skills, • Ability to manage varied administrative processes with accuracy and discretion, • Familiarity with Google Suite Workspace Tools, • Comfortable working in dynamic, client-facing environments, • Strong record keeping and reporting skills, • Ability to work independently and collaborative in a team environment, • Customer Focus - Building strong customer relationships and delivering customer-centric solutions, • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm, • Interpersonal Savvy - Relating openly and comfortably with diverse groups of people, • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organization goals, • Medical, Dental & Vision, • Basic Life, • AD&D, • Disability, • 401(K) Program

• Sew Eyes Inc

  

  Call Center Representative - Flexible Hours, Full Time or Part Time

  hace 15 días

  New York

  Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Competitive Compensation, • Aggressive Bonus Structure We are hoping candidates will work a minimum of 25 hours per week between the hours of 10am - 530pm It is a phenomenal opportunity for someone looking to make quick money with limited training/requirements. Qualifications • Fluent English and Spanish, • Own a laptop / computer