Laundry & Latte

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Hourly Compensation Range: $29.90 - $39.87 Pay rate outlined follows contract requirements. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Job Summary We are seeking a reliable, dedicated and detail-oriented Attendant to join our team. The ideal candidate will play a vital role in ensuring a clean and welcoming environment for our guests. This position involves various responsibilities, including Wash and Fold services, customer service, and maintaining the overall cleanliness of the facility. A strong background in hospitality, cleaning, or laundry service is preferred, along with excellent customer service skills. Responsibilities Provide exceptional customer service to all guests and visitors. Operate cash registers, handle cash transactions, and maintain accurate cash handling procedures. Wash, dry, fold and package orders according to established standards. Maintain cleanliness in all areas of the facility, ensuring a tidy and welcoming environment. Assist guests with inquiries regarding services offered and provide recommendations as needed. Perform basic math calculations for transactions and inventory management. Ensure that all equipment is properly maintained and report any issues to management. Lift and carry items up to 50 lb. Bend, squat, or crouch occasionally to load/unload machines Remain on feet for extended periods Experience Previous experience in hospitality, cleaning or a related field is preferred. Familiarity with processing laundry is a plus. Strong customer service skills with the ability to communicate effectively. Basic math skills for cash handling and transaction processing. Experience operating cash registers or similar point-of-sale systems is beneficial. A commitment to maintaining high standards of cleanliness and organization. Join our team as an Attendant, where your contributions will help create an outstanding experience for our guests! Job Type: Part-time Pay: $15.13 - $18.00 per hour Expected hours: 14 – 40 per week Benefits: Employee discount Flexible schedule On-the-job training Opportunities for advancement Paid time off Paid training Schedule: Evening shift Morning shift Language: English and Spanish (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Union City, NJ 07087 (Required) Ability to Relocate: Union City, NJ 07087: Relocate before starting work (Preferred) Work Location: In person