Crosby Street Hotel

Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Line Engineer (Maintenance) Location: Crosby Street Hotel Position Type: FT, Non-Exempt Reports To: Chief Engineer JOB DESCRIPTION Crosby Street Hotel, part of the award-winning Firmdale Hotels group, is seeking a skilled and reliable Maintenance Engineer to support the day-to-day engineering operations of our luxury hotel. This role is responsible for maintaining the highest standards of safety, comfort, and functionality throughout guest rooms, public areas, restaurant spaces, and back-of-house facilities. The Maintenance Engineer will perform routine maintenance, preventative maintenance, and repairs across multiple trades, including HVAC, electrical, plumbing, carpentry, and kitchen equipment, while delivering prompt and professional service. Key Responsibilities • Support the Chief Engineer with the overall maintenance and engineering operations of the hotel, restaurant, and surrounding grounds, • Perform general maintenance and repairs in guest rooms, suites, meeting spaces, restaurant areas, and common areas, • Conduct routine inspections and walk-throughs, updating logs and promptly reporting issues requiring immediate attention, • Execute daily, weekly, and monthly preventative maintenance programs and checklists, • Monitor, maintain, and service engineering systems and equipment, including:, • HVAC systems (boilers, chillers, air handling units, water pumps, exhaust fans), • Replacement of filters, belts, bearings, fans, insulation, and drain pans, • Troubleshoot and repair door locks, lighting systems, televisions, phones, and related guestroom equipment, • Perform basic repairs related to plumbing, electrical systems, carpentry, and kitchen equipment, • Maintain a clean, safe, and organized work environment at all times, • Follow all safety protocols and hotel standards Qualifications & Requirements • 2–5 years of maintenance or engineering experience, preferably within a hotel or hospitality environment, • Working knowledge of HVAC/R, electrical, plumbing, and general building maintenance systems, • Computer literate, with experience using Building Management Systems (BMS) preferred, • Familiarity with HOTSOS or similar maintenance management systems preferred, • Excellent verbal and written English communication skills, • Ability to remain calm, organized, and professional under pressure, • Strong time-management skills with the ability to prioritize multiple tasks, • Physically capable of lifting, carrying, and handling equipment safely, • Relevant trade certifications and/or specialized training preferred, including:, • Fire Safety Director, • FDNY Certificates of Fitness (Sprinkler & Standpipe, Back-Up Generator, etc.) What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025. 2026, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades on our website. Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Overnight Cook Location: Crosby Street Hotel Position Type: Full Time, Non-Exempt Reports To: Executive Chef We are seeking an experienced and dedicated Overnight Cook to join our award-winning culinary team at Crosby Street Hotel, part of the Firmdale Hotels collection. This role is ideal for a passionate chef who thrives in a quiet, focused environment and takes pride in delivering exceptional dishes that meet the highest standards of quality and presentation. Working through the night, you will oversee the kitchen operation, preparing elegant dishes for room service and Drawing Room guests while also setting up the foundation for the following day’s breakfast service and events. As the leader of the overnight culinary team, you will ensure that every plate leaving the kitchen reflects the hotel’s signature attention to detail and commitment to excellence. Main Duties • Oversee and manage all kitchen operations during the overnight shift., • Prepare and deliver refined dishes for room service and Drawing Room guests, maintaining Firmdale’s elevated culinary standards., • Demonstrate thorough knowledge of the menu, daily specials, and required ingredients to ensure consistency and excellence., • Supervise and guide the overnight kitchen team, fostering collaboration, efficiency, and professionalism., • Ensure all orders are prepared and delivered promptly and accurately., • Maintain the highest standards of health, safety, and food hygiene throughout the shift., • Conduct nightly mise en place, inventory checks, and stock control to prepare for the next day’s service., • Support the preparation and organization of breakfast and event items, ensuring a seamless handover to the morning brigade., • Provide a detailed and accurate handover report for the senior chef on duty the following day. What You Bring: • Previous experience as a Chef de Partie or Line Cook in a five-star hotel or luxury restaurant environment., • Comprehensive knowledge of local and international cuisine, ingredient sourcing, and food preparation techniques., • Strong understanding of food allergies and dietary requirements., • Excellent communication and leadership skills with the ability to motivate and manage a small team., • Impeccable attention to detail and a genuine passion for delivering outstanding guest experiences., • Strong organizational skills, resilience, and the ability to perform under minimal supervision. What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, 2026, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. At Crosby Street Hotel, part of the acclaimed Firmdale Hotels collection, we take pride in creating memorable dining experiences that showcase exceptional craftsmanship, creativity, and attention to detail. Our restaurant offers a modern, seasonal menu that highlights fresh, local, and organic ingredients, complemented by our signature Afternoon Tea service and house-made desserts. Title: Pastry Cook Location: Crosby Street Hotel Position Type: Full Time, Non-Exempt Reports To: Executive Chef We are seeking an enthusiastic and skilled Pastry Cook to join our talented pastry team. Working closely with the Head Chef, you will contribute to the creation of refined pastries, desserts, and afternoon tea selections for our restaurant, in-room dining, and private events. This is an exciting opportunity for a passionate pastry professional to advance their skills within a luxury boutique hotel renowned for quality and creativity. Main Duties & Responsibilities • Prepare and execute a wide range of high-quality pastries, desserts, cakes, and baked goods in accordance with Firmdale’s exacting standards., • Support daily pastry kitchen operations, ensuring precision, consistency, and artistry in every dish., • Assist in maintaining and replenishing the daily cake and dessert displays., • Collaborate with senior chefs to develop new menu items, seasonal specials, and innovative concepts that reflect the hotel’s boutique luxury ethos., • Maintain a thorough knowledge of all menu offerings, ingredients, and preparation methods., • Ensure mise en place, stock control, and ingredient inventory are efficiently maintained., • Uphold the highest standards of cleanliness, organization, and food safety throughout the kitchen., • Support the training and development of junior pastry team members, fostering a positive, professional, and collaborative work environment., • Plan and prepare pastry components for restaurant service, private dining, and special events. Afternoon Tea Preparation & Presentation • Prepare all Afternoon Tea pastries, cakes, and scones to the highest standard of quality, presentation, and consistency., • Collaborate with the Head Chef to create elegant, seasonally inspired Afternoon Tea menus that reflect Crosby Street Hotel’s unique style and sophistication., • Ensure precise portioning, texture, and visual appeal for each pastry and tea accompaniment, aligning with Firmdale’s brand standards., • Maintain efficient production and presentation flow to support daily service and special event requirements., • Participate in the setup and presentation of Afternoon Tea service, ensuring impeccable attention to detail and a sense of occasion for every guest., • Monitor feedback and contribute ideas for new creations, elevating the guest experience with creativity and refinement. What We’re Looking For: • Previous experience as a Pastry Cook, Pastry Chef de Partie, or Pastry Assistant in a fine dining restaurant or luxury hotel environment., • Solid technical knowledge of classic and modern pastry techniques, including cakes, tarts, mousses, and plated desserts., • Experience in Afternoon Tea or high-end pastry service preferred., • Exceptional teamwork, communication, and time management skills., • Meticulous attention to detail, with a commitment to maintaining Firmdale’s high standards., • A passion for pastry and a creative approach to design, flavor, and presentation., • Strong organizational skills and the ability to thrive under pressure while maintaining consistency and elegance. What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*