Ban Ban Shop

Responsibilities: 1. Customer Service : Greet customers warmly, take their orders, and answer any questions about the menu. 2. Order Processing : Input customer orders accurately into the point-of-sale (POS) system, ensuring all items are correctly recorded. 3. Payment Handling : Process various forms of payment, including cash, credit/debit cards, and mobile payments, while ensuring accuracy in transactions. 4. Food Safety Compliance : Adhere to food safety and hygiene standards when handling payments and food items. 5. Communication : Relay orders to the kitchen staff efficiently and communicate any special requests or modifications. 6. Cleanliness : Maintain a clean and organized lobby area including handling any spills or messes promptly. 7. Problem Solving : Address customer complaints or concerns with professionalism and seek solutions to enhance service

A front counter server typically works in a fast-paced food service environment, such as a restaurant, coffee shop, or fast food establishment. Their main responsibilities include: Greeting Customers: Welcoming customers as they arrive, taking their orders, and providing them with menus if applicable. Order Taking: Accurately taking food and drink orders from customers either in person or over the phone. Processing Payments: Handling cash, credit/debit cards, or other forms of payment and providing change or receipts. Serving Food and Beverages: Delivering prepared food and drinks to customers in a timely manner, ensuring it’s presented well and as ordered. Maintaining Cleanliness: Keeping the front counter area clean, organized, and well-stocked with necessary items (napkins, utensils, condiments, etc.). Customer Assistance: Addressing customer questions, special requests, or concerns, and ensuring overall satisfaction with the service. Coordinating with Kitchen Staff: Communicating orders to kitchen staff and ensuring correct preparation and timely delivery of meals. Handling Customer Complaints: Managing minor complaints or issues professionally, and escalating more significant concerns to a manager. Stocking Supplies: Replenishing front counter supplies like napkins, cups, straws, condiments, or baked goods as needed. The role requires excellent communication, multitasking abilities, and a friendly, customer-focused attitude. Depending on the establishment, some front counter servers may also be asked to help with food preparation or assist with other tasks when needed.

Experience in customer service

Join Our Team at Veselka GCT! We’re looking for a cashier to join our Veselka GCT location. If you thrive in a fast-paced, team-oriented environment, have excellent customer service skills, and are fully available to work flexible hours, we want to hear from you!

Cashier

We are searching for skilled, creative bakers who strive to provide excellent baked items and service in an efficient, professional manner. The baker will design, execute, and improve recipes, perform quality checks on ingredients and finished products, use icing, glazes, fillings, and decorations to enhance item presentation, and process orders from customers. You will also greet customers, answer questions, clean workstations and equipment, and perform other duties to ensure that customer needs are satisfied and the bakery is well-stocked and operating smoothly. To be a successful baker, you should be efficient and friendly with a focus on food quality and customer satisfaction. You should be organized, decisive, attentive, and possess a strong understanding of baking techniques. Baker Responsibilities: Designing and improving recipes. Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment to make baked goods, such as cookies, bread, cakes, etc. Decorating and displaying finished products. Testing ingredients and finished goods to ensure that each item meets food safety and quality controls. Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service. Keeping records relating to deliveries, inventory, and production levels. Taking client information and ensuring that deliveries are fulfilled accurately and on time. Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift. Baker Requirements: High school diploma or equivalent. More education or experience may be preferred. Strong communication, time and resource management, and planning skills. Attention to detail, especially when performing quality inspections on ingredients and products. Basic math and computer skills. Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create amazing baked goods. Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability. Ability to work in a hot, hectic environment; stand, walk, bend, use hands and appliances; and lift heavy items for extended periods.