Food Packer - Mr. Broadway

Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

Job Summary As the face of Mr. Broadway, the Host/Hostess will warmly welcome and seat guests, manage OpenTable reservations and walk-ins, and ensure smooth dining-room flow while upholding our kosher standards. Key Responsibilities • Greet and seat guests promptly with a friendly, professional demeanor, • Manage OpenTable reservations and maintain an accurate waitlist, • Balance reservations and walk-ins to minimize guest wait times, • Monitor table statuses and communicate turnover updates to servers and bussers, • Answer phone inquiries regarding availability, specials, and private-dining requests, • Keep the host station organized and stocked with menus, sanitizing supplies, and POS tools, • Assist with light side work (e.g., resetting tables, refilling water stations) Qualifications • Previous customer-service or hosting experience preferred, • Comfortable using OpenTable (or similar reservation platforms), • Excellent verbal communication and interpersonal skills, • Ability to multitask and remain calm during busy shifts, • Availability primarily weekdays, 11 AM–4 PM, with occasional Sundays as needed

Job Title: Cashier / Phone Operator Location: Mr. Broadway Position Overview: We're hiring a highly organized, customer-focused Phone Operator to manage calls, process Orders, and assist with takeout/delivery orders. The ideal candidate will be detail-oriented, multitask efficiently, and maintain a professional demeanor, ensuring accurate and efficient order handling. Key Responsibilities: Professionally answer high-volume calls, assisting with orders, reservations, and inquiries. Process third-party orders (Uber Eats, DoorDash, etc.), ensuring accuracy and timely communication with kitchen and delivery staff. Provide exceptional customer service by answering menu questions, resolving concerns, and confirming order details. Coordinate with kitchen staff for correct and prompt order preparation. Manage order flow during peak hours calmly. Ensure accurate entry of all orders into the POS system. Assist with packaging and communicating pick-up times. Requirements: Previous experience in a high-volume restaurant or call center preferred. Familiarity with Uber Eats, DoorDash, and other delivery platforms. Strong multitasking skills for managing multiple lines and orders. Excellent verbal communication and professional phone etiquette. Strong attention to detail and accuracy. Ability to remain calm and efficient during busy shifts. Benefits: Competitive hourly wage. Flexible scheduling. Growth opportunities. Employee meals and discounts. If you're a quick thinker with excellent communication and a passion for customer service, we want to hear from you!

Join our team as an Expeditor and ensure smooth service, accurate orders, and happy customers. As an Expeditor, you will play a crucial role in the kitchen by keeping everything running smoothly and efficiently. Responsibilities: • Finish and assemble orders with precision and care., • Hand off orders directly to customers, ensuring accuracy., • Assist cooks by managing and organizing tickets effectively., • Ensure quality and consistency at the pass (expo)., • Perform light prep work such as making sauces, chopping, and portioning., • Maintain a clean and organized station. Requirements: • Previous kitchen or restaurant experience is preferred, but we are willing to train the right person., • Ability to thrive in a fast-paced environment., • Good communication skills and a team-oriented mindset., • Reliability and keen attention to detail., • Food handler’s certification is a plus. Perks: • Competitive hourly pay plus tips., • Staff meals are provided., • Opportunities for growth as our restaurant expands.

Dishwasher & Prep Cook – Job Description Position Title: Dishwasher & Prep Cook Reports To: Head Chef / Kitchen Manager Employment Type: [Full-time / Part-time / Contract] Location: [Insert Location] 🧑‍🍳 Role Summary: The Dishwasher & Prep Cook plays a key role in keeping the kitchen clean, organized, and running smoothly. This position is responsible for washing dishes and kitchen equipment, assisting with basic food preparation, and maintaining a hygienic environment. It’s an essential support role for a successful and efficient kitchen. 🔧 Duties and Responsibilities: 🧼 Dishwashing: Wash dishes, glassware, utensils, pots, and pans using commercial dishwasher or by hand Sort and organize clean dishes and supplies in appropriate storage areas Clean dishwashing station, sinks, and surrounding areas throughout the shift Dispose of trash and recyclables properly and regularly Maintain proper use and cleanliness of dishwashing equipment 🔪 Prep Work: Assist chefs and line cooks with basic food prep, such as: Washing, peeling, and cutting vegetables Portioning ingredients Preparing sauces or simple dishes Label and store prepped items according to food safety standards Follow recipes and instructions precisely Maintain a clean, safe, and organized prep station 🧯 Kitchen Support & Sanitation: Follow all food safety and hygiene regulations Clean kitchen floors, walls, and surfaces as needed Help with unloading and organizing food deliveries Assist other team members during busy service periods Report equipment malfunctions or safety concerns immediately ✅ Skills and Qualifications: Ability to stand for long periods and lift up to 50 lbs Strong attention to detail and cleanliness Ability to work quickly and efficiently in a team environment Basic knife skills and interest in learning kitchen operations Previous kitchen experience is a plus but not required Food Handler’s Certificate preferred

Team Members At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all. What You’ll Do Enthusiastically educate guests about our menu and assemble orders as requested Keep the serving line, dining room, and restrooms clean and organized Follow recipes and procedures to maintain food quality and consistency Adhere to safety and sanitation procedures Restock stations and keep them clean and organized Ensure the overall cleanliness of the restaurant Deliver a delicious, unique, and memorable experience to each of our guests Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server