Crema Gourmet Espresso Bar

Job Title: Line Cook - Espresso Bar Job Description:  We are seeking a skilled and dedicated Line Cook to join our team at an espresso bar. As a line cook, you will be responsible for preparing food items and assisting in the efficient operation of the kitchen, ensuring a high standard of food quality, safety, and cleanliness. Key Responsibilities: - Food Preparation : Prepare and cook a variety of menu items, such as sandwiches, pastries, salads, and other light meals, according to recipes and customer orders. - Espresso Bar Support : Assist in preparing items that complement espresso drinks, including baked goods, breakfast items, and snacks. - Kitchen Organization : Maintain an organized workstation, keeping all ingredients and tools well-stocked and properly stored. - Cooking Techniques : Use cooking equipment such as ovens, flat top, stoves toasters efficiently and safely. - Quality Control : Ensure all food items are prepared to the highest standards of quality, taste, and presentation. - Cleanliness and Safety : Maintain a clean and sanitized cooking area in compliance with food safety regulations. - Collaboration : Work closely with baristas and other kitchen staff to ensure timely and accurate food orders are delivered to customers. Qualifications: - Previous experience as a line cook or in a similar kitchen role is preferred. - Ability to work efficiently in a fast-paced environment. - Knowledge of food safety standards and kitchen best practices. - Strong communication skills and ability to work well in a team. - Passion for food preparation and attention to detail. Physical Requirements: - Ability to stand for long periods and lift up to 50 pounds. - Ability to work in a fast-paced environment with attention to detail. Join our team and help create a welcoming experience for our guests while ensuring top-quality food service in our espresso bar setting! HAVE AT LEAST 1-2 years kitchen/line cook experience

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

A front counter server typically works in a fast-paced food service environment, such as a restaurant, coffee shop, or fast food establishment. Their main responsibilities include: Greeting Customers: Welcoming customers as they arrive, taking their orders, and providing them with menus if applicable. Order Taking: Accurately taking food and drink orders from customers either in person or over the phone. Processing Payments: Handling cash, credit/debit cards, or other forms of payment and providing change or receipts. Serving Food and Beverages: Delivering prepared food and drinks to customers in a timely manner, ensuring it’s presented well and as ordered. Maintaining Cleanliness: Keeping the front counter area clean, organized, and well-stocked with necessary items (napkins, utensils, condiments, etc.). Customer Assistance: Addressing customer questions, special requests, or concerns, and ensuring overall satisfaction with the service. Coordinating with Kitchen Staff: Communicating orders to kitchen staff and ensuring correct preparation and timely delivery of meals. Handling Customer Complaints: Managing minor complaints or issues professionally, and escalating more significant concerns to a manager. Stocking Supplies: Replenishing front counter supplies like napkins, cups, straws, condiments, or baked goods as needed. The role requires excellent communication, multitasking abilities, and a friendly, customer-focused attitude. Depending on the establishment, some front counter servers may also be asked to help with food preparation or assist with other tasks when needed.

We are looking for a passionate line cook with great attitude to join our fast-paced kitchen team. We focus on creating undeniably delicious and approachable food including woodfire, handmade pastas, whole animal butchery, seasonal menu changes, and much more.

Line Cooks- $17-20/HR - Previous Experience (1-2 years) at full-service restaurant or in catering kitchen (fast food does NOT suffice) - Tasks will be at our commissary, prepping food for daily deliveries, events, and other vendings. - Must be knowledgeable on best food safety practices. Might be asked to work on-site at our events if experience aligns. - Must have knife skills and food safety knowledge, ability to work well in a fast-paced environment. - SPANISH fluency is a must.

Position: Lead Electronics Trade-In Specialist / Computer Repair Technician Company: Computer Overhauls Are you passionate about technology and thrive in a dynamic, customer-focused environment? Do you have a knack for troubleshooting hardware, configuring devices, and helping people find the perfect tech solutions? If you’re adept with Macs, PCs, iPhones, iPads, cameras, drones, and more—and love delivering top-notch service—we want you to join our team! About the Role As our Lead Electronics Trade-In Specialist, you’ll be the face of Computer Overhauls, welcoming customers to our bustling New York City retail store. You’ll manage the front office with confidence and work directly with clients to assess, test, and purchase their electronics, ensuring a seamless trade-in experience. On the sales side, you’ll guide customers in selecting the ideal devices—whether it’s pinpointing the perfect laptop for their needs or explaining the difference between a 10th-gen CPU and a 12th-gen powerhouse. When you aren't working with customers you will be wiping, imaging, and repairing items that have been traded in. This is a hands-on role where your technical expertise and customer service skills will shine. Who We Are Computer Overhauls is a small, tight-knit team of eight passionate professionals—and NYC’s go-to destination for buying and selling premium consumer electronics. From Macs and PCs to iPhones, iPads, drones, and cameras, we handle it all with expertise and care. Our reputation speaks for itself: we’ve been spotlighted by the New York Times, USA Today, and Entrepreneur, and proudly earned a spot on the Inc. 5000 list of America’s fastest-growing companies in 2017, 2018, and 2019. Join us, and become part of a celebrated legacy! What You’ll Do - Be the first point of contact, delivering exceptional service to customers buying or selling electronics. - Evaluate and test devices (Macs, PCs, iPhones, iPads, drones, etc.), ensuring accurate assessments and fair trade-in offers. - Assist customers in choosing the right tech, from explaining GPU specs (8GB vs. 16GB VRAM) to matching laptops to their unique needs. - Manage front-office operations with professionalism and efficiency. - Perform technical tasks like formatting laptops, installing drivers, and restoring systems to peak performance. What You Bring Experience: - 2+ years in customer-facing sales or tech support roles (experience at Best Buy, Geek Squad, Apple Store, or Genius Bar is a big plus!). - 2+ years of hands-on technical experience with Macs and PCs—think OS installations, driver updates, and hardware diagnostics. Technical Know-How: - Deep knowledge of Mac, PC, iPhone, iPad, Vision Pro, graphics cards, and DJI drones. - Comfortable distinguishing CPU generations, identifying storage types (HDD/SSD/Fusion), and understanding display resolutions (FHD/QHD/UHD). - Proficiency in Windows (formatting, driver management, activation) and Mac OS (system specs, OS versions, restores). Customer Service Excellence: - A warm, patient, and professional demeanor—both in-person and over the phone. - Ability to handle retail customer service needs for trade-in, shoppers and returns. Reliability: - Punctual and dependable—our small team counts on you! - Comfortable working full shifts without smoking or vaping (we’re a smoke-free workplace). - Dog-friendly attitude (our office Golden Retriever might just become your new coworker!). Work Schedule Monday, Tuesday, Wednesday, Friday: 11:30 AM – 8:00 PM Saturday: 11:30 AM – 5:00 PM Closed Thursday & Sunday Why Join Us? At Computer Overhauls, you’ll work with cutting-edge tech, engage with a diverse clientele, and grow with a recognized leader in the electronics trade-in space. If you’re ready to bring your skills to a fast-paced, rewarding role in the heart of NYC, we’d love to hear from you! Job Type: Full-time Pay: $25.00 per hour Expected hours: 38 per week

Job description Job Summary We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and ensuring a positive shopping experience. This role requires strong communication skills, a knack for upselling products, and the ability to handle cash transactions accurately. Duties Greet customers warmly and assist them in locating products within the store. Utilize retail math skills to provide accurate pricing information and process transactions efficiently at the POS system. Demonstrate products through engaging product demos to enhance customer understanding and encourage sales. Implement upselling techniques to maximize sales opportunities while maintaining a high level of customer satisfaction. Handle cash transactions with precision, ensuring accurate cash handling and maintaining the integrity of the cash register. Supervise junior staff members as needed, providing guidance on best practices in customer service and sales techniques. Maintain cleanliness and organization of the sales floor, ensuring that merchandise is well-displayed and stocked. Communicate effectively with team members and management to ensure smooth operations within the store environment. Requirements Strong basic math skills for handling transactions and inventory management. Excellent communication skills to interact positively with customers and team members. Ability to work in a fast-paced environment while maintaining attention to detail. Experience with cash handling procedures is an asset. A proactive approach to upselling and promoting store products is highly valued. Join our team as a Retail Sales Associate where you can grow your skills in a supportive environment while delivering outstanding service to our customers! Job Type: Full-time Pay: $19.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Application Question(s): What attracted you to this job in particular? Are you comfortable with different POS Systems and how comfortable are you learning a new system? Tell me about a time you worked with a challenging customer and how you sorted out the situation. What did they want and what did you do to help them? Experience: Sales: 3 years (Required) Ability to Commute: New York, NY 10025 (Required) Work Location: In person

We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests. Responsibilities Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, like cookies, pastries and muffins Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items

Job Title: SALE Assistant Work locations: New York's five boroughs, Upstate New York, and Long Island job responsibilities 1. Customer development and maintenance -Explore potential customers through phone calls, emails, and other means, and introduce the company's products and services; -Assist in organizing customer product tasting activities, answering questions, and facilitating cooperation. 2. Market promotion -Online: Efficiently handle customer inquiries, maintain channels such as emails and communities; -Offline: Participate in ground promotion activities such as distributing flyers and supporting exhibitions. 3. Logistics collaboration -Assist in warehouse management: inventory, organization, handling, and shipping support of goods; -Cooperate with drivers to complete logistics delivery and ensure accurate delivery of orders. 4. Other support -Complete temporary tasks assigned by superiors and flexibly respond to multi line work. Knowledge and Skills Ability requirements -Strong communication skills, standard Mandarin, and natural and fluent telephone communication; -Proficient in using office software such as Excel and Word, with fast typing speed; -Due to physical requirements, heavy objects need to be carried -Valid driving license Having one's own private car -Experience in local promotion, sales, or customer service is preferred (excellent graduates can be trained). Quality requirements -Hardworking and able to endure occasional physical labor, capable of lifting heavy objects weighing up to 50 pounds -Strong sense of responsibility, meticulous in work, adaptable to flexible work pace; -Outgoing personality, team spirit, willing to accept challenges. C&B -Monthly salary+commission: 3.5k-5.5k (base salary+performance, specific negotiable) -Welfare: holiday benefits+training and promotion+flexible work ⏰ Deadline: April 10, 2025 Join us and you will receive: -The practical opportunity to directly engage with the market and quickly enhance comprehensive abilities; -Flat team, leadership guides hand in hand, unlimited growth! -Due to physical requirements, heavy objects need to be carried contact information: