Host / Hostess
13 days ago
Manhattan, New York
A restaurant hostess responsible for creating a welcoming atmosphere, managing seating arrangements, and ensuring a smooth dining experience. This role requires strong customer service skills, multitasking abilities. • Warmly welcome guests upon arrival and escort them to their tables ., • Manage waitlists during peak hours and provide accurate wait-time estimates . • Take and confirm reservations via phone or online systems ., • Maintain an organized seating chart to balance server workloads . • Address guest inquiries, complaints, or special requests professionally ., • Assist with menu recommendations and provide information about daily specials . • Communicate with servers, bussers, and kitchen staff to ensure efficient service ., • Assist in clearing tables or handling to-go orders if needed . • Keep the reception area, menus, and waiting zones tidy ., • Perform opening/closing duties (e.g., setting up host stands, updating reservation s