Supermarket, Store•11-50 employees
Hiring on JOB TODAY since August, 2024
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Overview We are seeking a dedicated and experienced Shop Manager to oversee daily operations at our establishment. The ideal candidate will have a background in the coffee industry, possess strong leadership skills, and excel in team management. Responsibilities - Manage all aspects of the shop's operations including inventory, customer service, and staff supervision - Ensure high-quality service delivery and customer satisfaction - Train, develop, and motivate staff members to achieve performance goals - Implement and maintain operational procedures to optimize efficiency - Oversee shift management and scheduling to meet business needs - Handle administrative tasks such as payroll, ordering supplies, and reporting Requirements - Previous experience in the food industry, culinary field, or hospitality sector is preferred Proven experience as a Manager or in a similar leadership role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Ability to multitask, prioritize tasks effectively, and problem-solve under pressure
We are thrilled to announce an exciting opportunity to join our team as an Operations Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. You will be responsible for overseeing operations at our location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Location Management: Overseeing operations, including coordinating boat or bus arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat or bus captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.
The Herbal Care is a premier upscale cannabis dispensary/art gallery located on the Upper East Side of New York City. We are dedicated to providing our customers with high-quality cannabis products in a safe and welcoming environment. Our mission is to educate and empower our community about the benefits of cannabis while ensuring compliance with all state and local regulations. Position Summary: Qualifications •Ability to understand all manufacturing steps and critical control points •Experienced in auditing processes within a manufacturing environment •Ability to supervise up to 5 direct reports •Previous supervisory experience •Ability to lift up to 50 lb •An analytical mind with strong math skills •Strong verbal and communication skills- •Strong work ethic and able to own processes/systems, functions independently •Ability to work in a cross-functional team environment •Experienced in ERP and specifically Warehouse Mgmt or other Inventory Control software systems •Knowledge of Microsoft Office Suite with strong abilities within Excel •2 years’ supply chain and inventory management experience required Cannabis management a plus Knowledgable with Dutchie or Blaze POS Responsibilities: •The Inventory Manager is responsible for ensuring all receiving, delivery/transport, counting, and inventory management systems or processes that are compliant and follow the New York State regulations •The Inventory Manager will report directly to the General Manager's •The individual is also responsible for the implementation of the company’s policies and operating procedures on inventory controls •The Inventory Manager will ultimately be responsible for all inventory and delivery functions related to cannabis oil, cannabis infused products, excipients, containers, packaging, and other controlled inputs throughout the production cycle •The Inventory Manager tasks involve inventory accuracy, recording, and compliance in all phases of the production cycle as well as managing the inbound and outbound teams and all materials received and transferred •Manage a team (receiving, pick and pack, delivery) and prioritize goals to meet department and facility KPI’s including pick and pack, warehousing, receiving, delivery, and vault functions •Manage components and consumables for the entire facility (lab, offices, break room) including ingredients, raw materials, and packaging supplies •Support Cannabis production including by-products and waste elimination •Designing and implementing an inventory tracking system for optimized inventory control procedures •Devising ways to optimize inventory control procedures •Coordinate manufacturing requirements to satisfy customer orders for all products produced with consideration to quality, cost, and on time delivery •Maintain control over all facility vaults and storage areas •Control warehouse access and monitor all warehouse transactions •Log receipts and documentation to ensure accurate inventory accounts •Documentation of daily deliveries and shipments to update inventory and match up for invoicing •Participate in assessing the company’s inventory internal controls to identify deficiencies and develop corrective action plans for continuous improvement •Prepare and set audit schedules in alignment with the production and cultivation plans •Assist in performing audits/cycle counts daily or weekly as needed •Follow written audit programs and physical inventory to ensure integrity of company records •Ensuring all audits and cycle counts are carried out in accordance to SOP’s and records are up to date and accurate •Resolving inventory discrepancies within Dutchie and work with the General Managers as needed •Perform system adjustments as required and analyze for root cause •Initiate subsequent corrective action •Analyze data to anticipate future needs •Work with the General Manager's to help ensure inventory levels and demand plan are accurate and met •Ensuring inventory levels at dispensaries are appropriate by working with Dispensary General Managers as required •Work cross-functionally with all departments including Finance, Cultivation, Production, the Lab, Facilities and Supply Chain •Create weekly and monthly high-level reports for upper management •Escalating any production or inventory concerns to site leadership Physical Requirements: Work may require prolonged sitting/standing, some bending, stooping, and stretching. cash register, credit card machine, photocopier, telephone, calculator, and other office equipment. . It requires lifting to 50 pounds occasionally. *Available weekends a must*
Must have experience in restaurants must be able to use toast
Become part of an exciting, young, and fast-growing non-profit organization, Koenig Childhood Cancer Foundation (KCCF). Founded by an 11-year-old (now 15) cancer survivor and visionary Elana Koenig. KCCF provides life-saving financial and emotional support to kids battling cancer and their families. Position Description: This position requires exceptional organizational and project management skills, along with the ability to work independently. Excellent writing, communication, and presentation skills are essential. You must reside within a commutable distance of Manhattan, with the opportunity to work remotely when not in the office. This role is ideal for a student pursuing a career in the nonprofit sector and has the potential to develop into a full-time leadership position. Key Responsibilities: - Act as the point of contact among executives, beneficiaries, employees, volunteers, donors, and other partners. Manage information flow to ensure timeliness and accuracy. - Act as an office manager by keeping up with software and hardware updates, inventory, and office filing. - Format/edit information for internal and external communication – memos, emails, presentations, reports, take minutes during meetings - Manage new and existing fundraising projects and programs; keep track of deadlines, follow up and update databases. - Assist in managing a Volunteer Team (Between 1-10 volunteers). - Update and distribute policies and procedures, marketing materials, social media, and website, and assist with light graphic design work/ content editing. - Assist with the execution of the existing programs while conducting research to suggest improvements.
Here are the key responsibilities of a front desk manager: Staff Management: Hire, train, and supervise front desk staff. Schedule shifts and manage staff workloads. Conduct performance evaluations and provide feedback. Customer Service: Ensure clients receive a warm welcome and efficient service. Handle guest complaints, requests, and inquiries promptly and professionally. Maintain a high standard of customer service and hospitality. Operations Management: Oversee daily front desk operations to ensure efficiency. Ensure that the front desk area is clean, organized, and well-maintained. Implement and enforce policies and procedures. Reservation Management: Manage bookings. Billing and Payments: Oversee the check-in and check-out process, including billing. Ensure accurate recording of guest charges and payments. Handle cash, credit card transactions, and financial reports. Communication: Maintain open and effective communication with staff and other departments. Relay important information to staff and ensure they are informed about policies and procedures. Handle incoming calls, emails, and messages. Client Experience: Monitor and enhance the overall client experience. Address and resolve any issues that affect client satisfaction. Implement initiatives to improve client services and experiences. Problem-Solving: Handle emergencies and difficult situations with composure. Resolve conflicts between staff and clients. Make quick decisions to ensure client satisfaction and operational efficiency. Reporting and Analysis: Prepare and analyze reports on front desk activities and performance. Track key metrics such as occupancy rates, revenue, and client satisfaction. Identify areas for improvement and implement changes. Inventory and Supplies Management: Manage front desk supplies and equipment. Ensure an adequate stock of essential items such as keys, forms, and stationery. Coordinate with vendors and suppliers as needed. Compliance and Security: Ensure compliance with company policies, local laws, and regulations. Maintain security protocols to protect clients and staff. Ensure confidentiality of guest information. Training and Development: Provide ongoing training and development opportunities for front desk staff. Keep staff updated on new policies, procedures, and technologies. Foster a positive and collaborative team environment.