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We are seeking a Sales Assistant to join our team. The Showroom Assistant will be responsible for welcoming clients, maintaining the showroom's appearance, and ensuring exceptional customer experiences. Additional responsibilities include supporting the sales team, organizing product samples, and performing administrative tasks to ensure seamless day-to-day operations.

Location: NYC Pop-Ups (including Smorgasburg, Fort Greene Artisans Bazaar, and other events) Employment Type: Part-time / Event-based About Secondz Secondz is a modern street food brand serving Southeast Asian–inspired puffs, salt bread, and other globally inspired treats. Our mission is to bring bold, exciting flavors to everyday moments while creating memorable experiences through food. Our pop-ups are where customers first discover Secondz—making the experience at our booth just as important as the food itself. Role Overview The Sales Assistant plays a key role in the success of Secondz pop-up events by delivering exceptional customer service, driving sales, and ensuring smooth booth operations. You will often be one of the first people customers interact with, helping them discover our products, understand the flavors, and enjoy a welcoming experience that reflects the Secondz brand. Key Responsibilities Customer Service & Sales • Engage with customers and answer questions about products, ingredients, and allergens., • Sell and recommend Secondz products including puffs, salt bread, ice cream, and drinks., • Provide friendly, knowledgeable, and efficient service during busy market hours., • Process transactions accurately using the point-of-sale system. Brand Representation • Represent the Secondz mission, brand promise, and service standards at the highest level., • Share the story and inspiration behind the brand and products. Event & Booth Operations • Assist with setting up and organizing the pop-up booth before events., • Maintain a clean, organized, and visually appealing stall during service., • Handle food and products carefully to maintain quality and presentation. Team Support • Support the back-of-house team when needed to help complete orders., • Work closely with the team to keep service running smoothly during peak periods. Content & Market Insights • Capture photos and short videos for social media during events., • Share customer feedback, questions, and observations with the founder, Louis, to help improve future events and offerings. Qualifications • Friendly, outgoing, and comfortable interacting with customers., • Interest in food, street markets, and global flavors., • Ability to stay organized and work efficiently in a fast-paced environment., • Reliable, punctual, and professional., • Comfortable handling food safely and responsibly., • Experience with retail, food service, or markets is a plus but not required. Physical Requirements • Ability to stand for extended periods., • Ability to assist with light setup and breakdown of the booth.

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