59-03 Maurice Avenue, Maspeth, Queens, 11378, Queens County
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Full job description Job Overview: We are seeking an experienced and dedicated Restaurant Manager to oversee the daily operations of our establishment. The Restaurant Manager will be responsible for ensuring excellent customer service, managing staff, and maintaining a high level of efficiency and profitability. Duties: - Oversee all aspects of the restaurant's operations, including front-of-house and back-of-house activities - Ensure exceptional customer service by training and motivating staff - Manage and schedule staff, including hiring, training, and conducting performance evaluations - Monitor inventory levels and implement effective inventory control measures - Develop and implement strategies to increase sales and revenue - Maintain a safe and sanitary working environment by enforcing food safety regulations and cleanliness standards - Collaborate with the kitchen staff to ensure timely preparation and delivery of food orders - Handle customer complaints and resolve issues in a professional manner - Stay updated on industry trends and implement innovative ideas to enhance the dining experience Qualifications: - Previous experience in restaurant management or a related role - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of banquet operations, bartending, kitchen procedures, and inventory control - Familiarity with the food industry regulations and best practices - Ability to multitask in a fast-paced environment while maintaining attention to detail - Strong problem-solving skills with the ability to make quick decisions under pressure Benefits: - Competitive salary based on experience If you have a passion for hospitality, possess strong leadership abilities, and have experience in the food industry, we encourage you to apply for the position of Restaurant Manager. Join our team today! Job Type: Full-time Pay: $68,641.00 - $72,462.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Experience level: 5 years Restaurant type: Fine dining restaurant Shift: 8 hour shift Evening shift Night shift Weekly day range: Every weekend People with a criminal record are encouraged to apply Work Location: In person
Dreaming of a Monday - Friday 9-5 job with no night shifts? Paid vacation and a retirement plan? We are looking for a super manager who is bilingual Spanish and English speaking to over see the operations of a small cafe in East Williamsburg, Brooklyn. You must have experience with Square, Door Dash and other delivery platforms. You will over see a small staff of baristas and salad/sandwich prep. You have AMAZING customer service experience and a strong work ethic, which means you are willing to step in and do whatever it takes to make our customers happy.
PANERA CAFE TEAM MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! Panera Perks: Competitive pay: $23 - $27.50 Eligible for a quarterly bonus Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you’ll thrive on our team. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one—by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe’s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations. As a Team Manager at Panera, your responsibilities include but are not limited to: Build our culture of Warmth, Belonging, Growth, and Trust. Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, brave actions: Learning, growing, and taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Ensure extraordinary guest experiences. Make sure every customer is delighted by the quality of our food, service, staff, and safety measures. Build engaging relationships that lead to long-term, loyal customers. Help your bakery-cafe grow and succeed. Coach and motivate your team to exceed your bakery-cafe's goals—for sales, speed of service, order accuracy, and cafe health. Train your team on food safety standards and ensure they are maintained. Lead, manage, and develop your associates. Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed. Keep your team energized and engaged. Recognize and celebrate individual and team achievements. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You’re committed to, and experienced with, health and food safety. You want to have a positive impact on your customers and community. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment Demonstrated ability to run great shifts 1+ year(s) of restaurant management experience preferred ServSafe certification (or able to pass) At least 18 years of age Growth opportunities at Panera: A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we’ll help you get there. Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career—whatever your goals may be. Nationwide Opportunities: We open about 100 new cafes each year—so you'll have plenty of chances to grow with us. Around here, every day starts with a fresh batch of bread and a thousand possibilities. Get ready to rise. Equal Opportunity Employer and Affirmative-Action Employer
Position Summary: Reporting to the Director of Programs, The Assistant Director of Workforce Development exercises significant discretion in overseeing all aspects of employment services for all current and former participants of Youth Action YouthBuild East Harlem and other Youth Action-affiliated programs and services. The primary responsibilities are the development of viable career pathways that link vocational training to educational trajectories, job readiness, career exploration, employer outreach, internships and work experience, employment placement, and reporting. The Assistant Director of Workforce Development ensures that there are viable and relevant opportunities to place YAYB program graduates and alumni in meaningful jobs and careers trajectories along with the requisite varied supports. S/he establishes an effective system to assess and measure participant workforce preparation and readiness, and tracking of student outcomes. The Assistant Director of Workforce Development builds workforce partnerships throughout NYC, but especially in the Upper Manhattan community. They are responsible for achieving all relevant funding contractual goals, performance measures, and reporting requirements. This position also ensures alumni development through close coordination with the Service and Follow-up Coordinator and other program staff as needed. Responsibilities: ● Promote and develop viable career pathway strategies and programming that link YAYB participants to emerging opportunities for sustainable careers with advancing wages and educational attainment. ● Promote and develop employment and on-the-job training opportunities/internships for participants. ● Demonstrate to employers the effectiveness and profitability of employing opportunity youth by identifying jobs that participants could perform. ● Supervise the Workforce Coordinator, directing his/her assignments, work schedule, and annual assessment/performance appraisal. ● Secure leads for participant part-or full-time job placement and internship opportunities. ● Work with employer partners to successfully on board, assess, trouble shoot and retain YAYB placements. ● Provide follow-up support to program graduates and record their career progress. ● Oversee the maintenance of required documentation, case records, logs according to established guidelines (DOL, DYB, and other funding sources). ● Develop special projects (e.g.: Professional Development Days, Job/Internship Fairs, Service Projects, field trips, etc.) in conjunction with the Workforce Coordinator. ● Oversee the management of the WPP Job Up internship program for current participants. ● Oversee the effective implementation and management of all workforce development programs/vocational training offerings ● Supports the development of new vocational/career pathway programs and the development of related funding proposals with additional responsibilities in grant writing. ● Track employment data trends. ● Attend all staff meetings, case conferencing sessions, and all other applicable agency meetings. ● Provide reports as needed on participant progress and employer engagement with the support of the Workforce Programs Coordinator as requested by leadership and/or grant/funder reports. ● Serves on the agency’s Continuity of Operations Team as directed by the ED. ● Supports agency-wide events and initiatives. ● All other duties as assigned by the program’s leadership. Minimum Qualifications and Other Requirements ● Associate’s Degree and/or 3-5 years’ experience in the employment/work readiness field. ● Previous experience working with youth in a community-based setting, using a positive youth development approach. ● Understanding of the field of career counseling, youth employment, and workforce development preparation. ● Excellent interpersonal and problem-solving skills. The ability to relate to a wide range of issues, people, and institutions. ● Ability to supervise and develop staff, as well as work independently and as part of a team. ● Exceptional planning, organizing, and multitasking skills along with good attention to detail. ● The ability to set and follow through on priorities and demonstrate great time management skills. ● Strong written and verbal communication skills. ● The ability to facilitate and supervise up to 30 young adults between the ages of 17-24. ● Proficiency in Microsoft Office and Excel. ● Flexibility to travel for occasional grant-related conferences or program-related excursions. - Strong commitment to helping young people succeed in an innovative training program to reorient their lives, nurture their leadership skills, and enable them to make a difference in their community ● Experience developing administrative systems and programs is preferred. ● Ability to work some evenings and occasional weekends. ● Ability to establish effective and positive relationships with employers, staff, participants, and alumni. ● Ability to pass a background check. Reporting: The Assistant Director of Workforce Development will report to the Director of Programs. Program Hours: Generally, 8:00 am to 5:00 pm, Monday through Friday. Occasional weekend and overnight hours may be required.
Le Mistral is a French Brasserie in Park Slope that stays true to the essence of French Cuisine, where delicious food is served in an elegant yet unpretentious setting. We are hiring a part-time restaurant manager for weekend brunch and dinner shifts on Fridays, Saturdays, and Sundays. Our ideal candidate would be highly responsive and attentive and have excellent organizational, communicational and team management skills with a minimum of 2 years in a management role in the Restaurant/Hospitality Industry who can help us grow and grow with us and can speak French Responsibilities include but are not limited to the following: · Ensuring the restaurant operates at the highest standards and is compliant with all state and federal government regulations. · Scheduling and appointing tasks and responsibilities to staff, helping resolve on-the-job challenges · Arranging to have shifts covered · Tracking daily costs and revenues · Balancing the cash register at the end of the shift · Ensuring client satisfaction and gracefully handling any complaints (Please note: This job posting is not a complete job description but contains some general information). We are looking to hire now. We are open for dinner Monday through Thursday, and brunch and dinner Friday, Saturday, Sunday. Compensation for this position will depend on your credentials and experience, with room for growth. We encourage you to apply and come meet with us. Experience level: 2 years Restaurant type: Fine dining restaurant Shift: Day shift Evening shift Weekly day range: Weekends as needed Work Location: In person
staff and floor manager
Full job description OUR STORY Our story starts knee-deep in a huge pile of chickpeas in NYC’s West Village, where we open-door first tiny kitchen — bringing the vibrant, fresh flavors of the Mediterranean to the city. Now ,we’re all over NY and beyond, from New Jersey to Maryland to DC to VA.\We are committed to making everything from scratch and using the best ingredients: market-fresh produce and 18 different Mediterranean herbs and spices to take your taste buds on a trip with every meal. Every day, the taim kitchen prepares our award-winning dishes from real food– no microwaves or freezers— making every meal to order just how you want it. THE OPPORTUNITY Taim is growing—and fast! We’re on the lookout for people who love food and hospitality to join our amazing, passionate team. We will train you to be confident in any station you work – cook, cashier, prep or management. We will give you a clear path to leadership roles within the company and support your learning so that as we grow, so does your career. We’re committed to creating an open and inclusive culture where you’ll learn new skills, make an impact, and be valued for what you do. We don’t just say it, we really encourage our teammates to live our values: think like an owner, act like family, be curious, stay curious, and most importantly— have a blast doing it. Sound up your alley? Apply below! KEY BENEFITS Competitive pay with tips Get paid immediately after every shift - with no wait or extra cost Career Growth; Management Training (80% of our managers are promoted from within) Insurance – medical, dental, vision Commuter benefits – pretax commuter and parking benefits Paid vacation and sick days Major holidays closure Referral program Employee reward program – earn gift cards for attendance, trivia and contests A wonderful culture YOU WILL BRING Passion for food and customer service Ability to develop positive working relationships with the entire team Ability to be solution oriented with a passion and desire to uphold the ideal taim experience Ability to speak clearly and listen attentively to customers and coworkers Ability to demonstrate a complete understanding of the menu Ability to speak, read, and understand English Taim is an equal opportunity employer that values diversity at all levels. We want to hire exceptional individuals and foster a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Job Type: Full-time Pay: From $20.00 per hour Expected hours: No less than 35 per week Benefits: Employee discount Paid training Experience level: 2 years Shift: Day shift Evening shift Morning shift Weekly day range: Monday to Friday Weekends as needed Experience: Food service management: 2 years (Required) License/Certification: NYC Food Handlers (Required) Work Location: In person