Work with unions.•51-250 employees
Hiring on JOB TODAY since February, 2023
This position requires you to meet with union members virtually, via your laptop, who have sent in requests, in reference to their benefits.
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Rewards for Employees
Weekly productivity bonuses and promotions to management.
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Job description Customer Service Representative (Remote) Work From Home Company Name : Professional Nursing Service LLC Job Summary: We are currently seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. This is a remote, full-time position with a competitive salary. Enjoy a flexible schedule and the comfort of working from home while making a significant impact on customer satisfaction. As a part of Professional Nursing Service, you will benefit from a comprehensive package that includes Health, Dental, Paid Training, Paid Vacations and more. Job Description: As a Customer Service Representative at Professional Nursing Service LLC, you will be the first point of contact for our customers, providing exceptional service and support. You will address customer inquiries, solve problems, and ensure our customers have a positive experience with Professional Nursing Service LLC services. This role requires strong communication skills, empathy, and the ability to work independently in a remote setting. Your primary responsibilities will include handling member inquiries, processing requests, and providing information about Professional Nursing Service LLC services and membership benefits. You will be trained in various service protocols to ensure that you can effectively assist and resolve member concerns in a timely and professional manner. If you are passionate about helping others, proficient in problem-solving, and seeking a work-from-home opportunity with a trusted organization, this position is perfect for you. Requirements: • High School Diploma or equivalent. • Excellent verbal and written communication skills. • Proficiency in using multiple technological platforms and systems. • Ability to work independently and manage time effectively. • Strong problem-solving and decision-making abilities. • Previous customer service experience preferred. • Reliable internet connection and a dedicated, quiet workspace. Responsibilities: • Answer customer inquiries and provide accurate information about Professional Nursing Service services. • Resolve customer issues efficiently and professionally. • Maintain detailed records of customer interactions and transactions. • Process membership renewals, new memberships, and service requests. • Provide support and assistance during roadside assistance situations. • Collaborate with team members and supervisors to improve service delivery. • Continuously update knowledge about Professional Nursing Service products and services. Benefits: • Health, Dental, and Vision Insurance. • Paid Training and Continuous Learning Opportunities. • Paid Vacations and Holidays. • Retirement Savings Plan with Employer Contribution. • Employee Discounts on Professional Nursing Service products and services. • Flexible Work Schedules. • Career Development and Advancement Opportunities. Educational Qualifications: • High School Diploma or GED required. • Additional certifications or coursework in customer service or related fields are a plus. Experience: • At least 1 year of customer service experience preferred. • Experience in a call center or remote working environment is advantageous. Company Overview: Professional Nursing Service is a long-established and reputable organization, known for providing a wide range of services including roadside assistance, travel services, and insurance. We are committed to delivering exceptional service and creating a positive experience for all our members. At Professional Nursing Service , we value our employees and offer a supportive and inclusive work environment that fosters growth and professional development. Join our team and become part of a company that truly cares about its members and employees.
We are seeking a motivated Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting and selling our products to customers. This is a customer-facing role that requires excellent communication and interpersonal skills. If you are passionate about sales and enjoy building relationships with customers, we would love to hear from you. Duties: Engage with customers in a friendly and professional manner Provide product information and demonstrate features to customers Assist customers in selecting the right products for their needs Operate cash register and handle cash transactions accurately Maintain a clean and organized sales area Collaborate with team members to achieve sales targets Follow up with customers to ensure satisfaction and address any concerns Requirements: Bachelor's Degree in related field Preferably have sales representative experience Knowledgeable or willing to learn to use Quickbooks and 2020 Design Software Basic knowledge of Microsoft Office Strong organizational skills to manage customer interactions and sales records Excellent phone etiquette and communication skills Familiarity with handling cash transactions Ability to perform basic math calculations for pricing and discounts Exceptional customer service skills to provide a positive buying experience Ability to work well under pressure and manage time effectively Bilingual: English-Chinese Bilingual Additional Description/Benefits: Base salary plus commission Paid holidays (Limited) Work hours: Monday - Saturday 8:30 AM - 6:00 PM Job Type: Full-time Pay: $16.00 - $19.00 per hour Expected hours: 45 – 54 per week Benefits: Paid training Schedule: 8 hour shift License/Certification: Driver's License (Preferred) Ability to Commute: Maspeth, NY 11378 (Preferred) Ability to Relocate: Maspeth, NY 11378: Relocate before starting work (Required) Work Location: In person