English-Chinese Bilingual Sales Representative

66 Exports is Hiring! We are looking for dedicated hard-working individuals that truly enjoy servicing customers. We offer a better opportunity than working at other Pack & Ship stores as we consider our employers members of our growing network. Come Grow with Us! Must have prior shipping experience. (Pack and Ship, FEDEX Store, UPS Sore) Brand New Office Space/Fresh Start Flexibility & Growth Customer Service Representative Job Description: · Deliver world-class customer service · Utilize resources to solve problems, and answer questions as they are presented. · Work to build trust and repeat business with every opportunity. · Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone. · Receive and distribute parcels to mailbox customers. · Educate customers on mailbox options and benefits. · Operate copiers, printers, scanners, fax machines, laminators, binding equipment, and other machines to complete customer requests. · Educate customers on business solutions and print product offerings (e. g. digital printing, wide format, business products, specialty products, and binding and finishing services). · Utilize computer software to present customers with multiple shipping options for delivering parcels to their destinations with varying speed and protections. · Packaging-- Following standard packaging guidelines; accurately assess materials necessary for packing jobs and perform at customers' request. · Run end of day reports, counting cash drawers, and other duties as assigned. · Passport Photos-take passport photos to regulatory standards Ideal candidates will possess the following skills: Excellent communication Skills and professional demeanor Knowledge of: Basic procedures for shipping mail and packages Printing & printing services, copying and document management processes Fundamental accounting, banking, and cash management skills Proficient in MS Office programs such as Word and Excel Email applications: Learn and retain information quickly Cross sell and upsell additional services Address issues and resolve conflicts through professional verbal/written communication Requirements: Minimum High school diploma, G. E. D. or equivalent Must be able to lift 50+lbs Must be able to remain standing for extended periods of time Bilingual (French/Spanish/English preferred)

We are hiring for new openings Requirements: - Ability to build rapport with clients - Positive and professional demeanor - Ability to prioritize and multitask Job description We are seeking a Customer service representative to join our team! You will be responsible for helping customers by providing service information and resolving issues. - Handle customer inquiries and complaints - Provide information and services - Making sure the area is safe and secure - Answering phone calls Benefits - Paid Vacation - Medical - Health - Paid Sick time

Basic Pay plus commissions Flexible hours . Minimum 20 per week Monday through to Thursday . Calling Business to feature in our Funeral Guides or Real Estate publications . On a day to day basis you will be expected to, but not limited to: Contact new and previous customers to arrange appointments Clearly answer questions about our product and company Be proactive in finding new customers. Liase with team members Take Payments REQUIREMENTS Previous telesales/sales experience. The ability to learn our product and describe to prospective clients. Excellent verbal & written communication skills. 100% Attendance. The ability to see an opportunity and close sale over the phone (advantageous)

We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: Are you a “people person”? Can you work remotely (from home or elsewhere) while being part of a team? Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: Have a good work ethic Be coach-able and goal orientated Have integrity & ethics and pass a background check Possess excellent communication skills Want a "career" position, not just a "job", which offers promotions to management (optional) Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor • Benefits after 90 days including union membership • Stock options • Health benefits available • Promotions based on results not seniority for remote workers • Yearly incentive trip for 2 • Weekly productivity bonuses for remote workers All accepted applicants will be contacted back via email within 24-48 hours to schedule an initial virtual ZOOM interview as we need to fill these positions immediately.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

We are now hiring Customer Service representatives. Must be 18 and over to apply for this position. Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. All in office amenities and supplies will be provided. Apply now!

Full job description THE EXPERIENCE Gilded Ritual is a full-service, therapeutic nail and facial bar located in the heart of TriBeCa that provides an integrative luxury approach to manicures and full hand treatment, pedicures, and other beauty services. Its expert staff of manicurists and beauty professionals can help guests establish a healthy nail and skincare routine in an enjoyable atmosphere. Professional Objective – To provide superior customer service to the clients at Gilded Ritual. To ensure that external customers receive a memorable and satisfying experience during every contact with our business, and that internal customers are able to do their best possible work. The Client Coordinator is the client’s first contact with the spa, whether by telephone or in person. They set the tone for the visit from the moment they begin interacting with the clientele. The Client Coordinator aligns communication and work activity within the spa, and is a primary agent of customer satisfaction and quality management. Job Activities Acts as a skilled and gracious host to guests of the spa and studio, insuring their complete comfort and satisfaction Schedules, confirms and guarantees all appointments according to the company protocols Provides thorough and knowledgeable explanations of the available services in order to maximize each sale and optimize customer satisfaction Provides sterling telephone service to customers Coordinates client appointment schedules to ensure smooth and efficient workflow Checks guests in and out, offering future booking and actively building client retention Performs sales transactions, creates and takes responsibility for point of sale data, follows procedures and maintains high standard of accuracy Orients guests to the facility and sets them up for desired treatments as needed Conducts walk-in retail sales Sells gift cards, advises on gift selection, maintains accurate gift sales data Helps to maintain a beautiful and clean physical environment in public areas of the spa Provides facility tours to visitors and prospective clients Facilitates effective workflow for internal customers (technical staff) Attends and participates in general and team meetings Maintains a polished and professional personal image Desired Qualifications Friendly, positive attitude! Experience in direct customer care (hospitality and retail experience excellent) Basic computer skills and ability to learn our software application Excellent communication skills Schedule flexibility Energetic, accustomed to a fast pace, experienced at multi-tasking Zenoti Software and Hotel experience is preferred Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Weekends as needed Work Location: In person

Overview: We are seeking a dedicated Customer Service Representative with at least 6 months of experience to join our team at the New York Lottery Customer Service Center. The ideal candidate will have excellent communication skills, a positive attitude, and a commitment to providing outstanding customer service. Responsibilities: Handle customer inquiries and complaints via phone, email, and chat. Provide accurate information about lottery products and services. Resolve customer issues efficiently and effectively. Maintain customer records and update account information as needed. Process orders, returns, and exchanges. Collaborate with team members to improve customer service procedures. Meet or exceed customer service metrics and performance standards. Assist with other administrative tasks as needed. Qualifications: Minimum of 6 months of customer service experience. Excellent verbal and written communication skills. Strong problem-solving abilities. Ability to handle stressful situations with professionalism and patience. Proficiency in using customer service software and Microsoft Office. High school diploma or equivalent. Ability to work flexible hours, including evenings and weekends. Benefits: Competitive pay Health, dental, and vision insurance Paid time off Employee discounts Opportunities for career advancement Friendly and supportive work environment