Customer Service Representative (CSR)

We are hiring for new openings Requirements: - Ability to build rapport with clients - Positive and professional demeanor - Ability to prioritize and multitask Job description We are seeking a Customer service representative to join our team! You will be responsible for helping customers by providing service information and resolving issues. - Handle customer inquiries and complaints - Provide information and services - Making sure the area is safe and secure - Answering phone calls Benefits - Paid Vacation - Medical - Health - Paid Sick time

We are looking for a dedicated and empathetic Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer support through various channels, such as phone, email, and chat. You will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced environment. Key Responsibilities • Respond promptly to customer inquiries via phone, email, and chat. • Identify and assess customer needs to ensure they receive accurate solutions and information. • Handle and resolve customer complaints in a professional and timely manner. • Provide detailed information on products, services, and policies. • Process customer orders, forms, applications, and requests. • Keep records of customer interactions, transactions, and feedback. • Follow up with customers to ensure that they are satisfied with the resolution of their issues. • Collaborate with internal teams to improve customer service processes. • Maintain a positive, empathetic, and professional attitude toward customers at all times. Qualifications • High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred). • Proven experience in a customer service or call center role. • Excellent verbal and written communication skills. • Strong problem-solving abilities with a customer-first attitude. • Proficiency with customer service software, CRM tools, and Microsoft Office Suite. • Ability to handle stressful situations with patience and professionalism. • Strong multitasking, time management, and organizational skills. • Flexibility to work in shifts (if required). Key Competencies • Empathy and emotional intelligence. • Active listening and interpersonal communication. • Conflict resolution and adaptability. • Attention to detail and accuracy. • Team player with a collaborative mindset

Award Gala assistant! Greet guest and handle tickets and seating

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures.

Customer Assistant Duties and Responsibilities Field incoming calls, chats, and emails in a timely manner Identify customer needs, concerns, and questions Provide accurate information and solutions to customer queries Handle customer complaints in a patient and compassionate manner Direct callers to appropriate teams and/or departments as needed Generate sales leads and forward to sales reps Return any and all voicemails in a timely manner Build professional relationships with customers through excellent customer service Follow up with customers on questions and complaints Collaborate with immediate team, as well as other teams and departments within our company, to ensure overall customer satisfaction Meet or exceed personal and team call quotas and sales assist quotas Follow company communication policies, procedures, and guidelines at all times Perform every daily task with our customers' satisfaction in mind

(Astoria/LIC - Queens) Uniforms Today LLC SKILLS AND REQUIREMENTS: • Customer service/Admin experience • Quality focus and adaptability • Attention to details • Outstanding problem solving and resolving conflict skills • Excellent communication and listening abilities • Great at analyzing and maintaining information • Ability to multi-task, prioritize and manage time effectively • Positive attitude • High school diploma or equivalent; college degree preferred • Mondays-Fridays from 8:30am-5:00pm (some overtime work is seldom required) • 30-minute unpaid lunch break • Paycheck every Friday • Raise and bonus after 3 months • Holiday and vacation pay • Healthcare

We are seeking a motivated Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting and selling our products to customers. This is a customer-facing role that requires excellent communication and interpersonal skills. If you are passionate about sales and enjoy building relationships with customers, we would love to hear from you. Duties: Engage with customers in a friendly and professional manner Provide product information and demonstrate features to customers Assist customers in selecting the right products for their needs Operate cash register and handle cash transactions accurately Maintain a clean and organized sales area Collaborate with team members to achieve sales targets Follow up with customers to ensure satisfaction and address any concerns Requirements: Bachelor's Degree in related field Preferably have sales representative experience Knowledgeable or willing to learn to use Quickbooks and 2020 Design Software Basic knowledge of Microsoft Office Strong organizational skills to manage customer interactions and sales records Excellent phone etiquette and communication skills Familiarity with handling cash transactions Ability to perform basic math calculations for pricing and discounts Exceptional customer service skills to provide a positive buying experience Ability to work well under pressure and manage time effectively Bilingual: English-Chinese Bilingual Additional Description/Benefits: Base salary plus commission Paid holidays (Limited) Work hours: Monday - Saturday 8:30 AM - 6:00 PM Job Type: Full-time Pay: $16.00 - $19.00 per hour Expected hours: 45 – 54 per week Benefits: Paid training Schedule: 8 hour shift License/Certification: Driver's License (Preferred) Ability to Commute: Maspeth, NY 11378 (Preferred) Ability to Relocate: Maspeth, NY 11378: Relocate before starting work (Required) Work Location: In person

As we look to continue to grow and expand, we are currently interviewing to find new members. We are looking for other SPORTS-MINDED and COMPETITIVE people to join our close-knit team of WINNERS. Job Responsibilities: - Create brand awareness - Conduct face to face presentations - Implement sales and marketing strategies - Train and lead teams of people Requirements: - Strong work ethic - Unwavering attitude - Coachable mentality - Highly competitive nature

Are you looking for a career in customer service, leadership, business development, marketing or sales, but have little or no experience? Having a hard time getting your foot in the door with a successful, proven firm? We may be just what you're looking for. With recent expansion in the past few months, we are looking for new, energetic individuals who are looking for a career in management, not just a job! Our client base keeps getting bigger and better, making it imperative we find the right individuals to train for our entry level management positions. Our hands-on training would involve the following areas: business development; account management & coordination; sales; marketing; public/client relations; team/market development and campaign coordination - all of which lead into a management position. Some entry-level sales are involved, but as management training only. We provide a team of sharp, friendly professionals to represent our clients. • Individuals must be hard working, motivated and willing to learn • Must have excellent communication skills, be goal-oriented and ambitious • Willing to be trained from entry level to a management position. ***Openings are limited and immediate…… RECENT COLLEGE GRADS, CUSTOMER SERVICE, RETAIL, RESTAURANT & HOSPITALITY PROFESSIONALS ENCOURAGED TO APPLY!