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66 Exports is Hiring! We are looking for dedicated hard-working individuals that truly enjoy servicing customers. We offer a better opportunity than working at other Pack & Ship stores as we consider our employers members of our growing network. Come Grow with Us!
Must have prior shipping experience. (Pack and Ship, FEDEX Store, UPS Sore)
Brand New Office Space/Fresh Start
Flexibility & Growth
Customer Service Representative
Job Description:
· Deliver world-class customer service
· Utilize resources to solve problems, and answer questions as they are presented.
· Work to build trust and repeat business with every opportunity.
· Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.
· Receive and distribute parcels to mailbox customers.
· Educate customers on mailbox options and benefits.
· Operate copiers, printers, scanners, fax machines, laminators, binding equipment, and other machines to complete customer requests.
· Educate customers on business solutions and print product offerings (e. g. digital printing, wide format, business products, specialty products, and binding and finishing services).
· Utilize computer software to present customers with multiple shipping options for delivering parcels to their destinations with varying speed and protections.
· Packaging-- Following standard packaging guidelines; accurately assess materials necessary for packing jobs and perform at customers' request.
· Run end of day reports, counting cash drawers, and other duties as assigned.
· Passport Photos-take passport photos to regulatory standards
Ideal candidates will possess the following skills:
Excellent communication Skills and professional demeanor
Knowledge of: Basic procedures for shipping mail and packages
Printing & printing services, copying and document management processes Fundamental accounting, banking, and cash management skills
Proficient in MS Office programs such as Word and Excel Email applications:
Learn and retain information quickly Cross sell and upsell additional services
Address issues and resolve conflicts through professional verbal/written communication
Requirements: Minimum High school diploma, G. E. D. or equivalent
Must be able to lift 50+lbs Must be able to remain standing for extended periods of time Bilingual (French/Spanish/English preferred)
Must have prior shipping experience. (Pack and Ship, FEDEX Store, UPS Sore)
Brand New Office Space/Fresh Start
Flexibility & Growth
Customer Service Representative
Job Description:
· Deliver world-class customer service
· Utilize resources to solve problems, and answer questions as they are presented.
· Work to build trust and repeat business with every opportunity.
· Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.
· Receive and distribute parcels to mailbox customers.
· Educate customers on mailbox options and benefits.
· Operate copiers, printers, scanners, fax machines, laminators, binding equipment, and other machines to complete customer requests.
· Educate customers on business solutions and print product offerings (e. g. digital printing, wide format, business products, specialty products, and binding and finishing services).
· Utilize computer software to present customers with multiple shipping options for delivering parcels to their destinations with varying speed and protections.
· Packaging-- Following standard packaging guidelines; accurately assess materials necessary for packing jobs and perform at customers' request.
· Run end of day reports, counting cash drawers, and other duties as assigned.
· Passport Photos-take passport photos to regulatory standards
Ideal candidates will possess the following skills:
Excellent communication Skills and professional demeanor
Knowledge of: Basic procedures for shipping mail and packages
Printing & printing services, copying and document management processes Fundamental accounting, banking, and cash management skills
Proficient in MS Office programs such as Word and Excel Email applications:
Learn and retain information quickly Cross sell and upsell additional services
Address issues and resolve conflicts through professional verbal/written communication
Requirements: Minimum High school diploma, G. E. D. or equivalent
Must be able to lift 50+lbs Must be able to remain standing for extended periods of time Bilingual (French/Spanish/English preferred)
- Experience
- Required
- Employment
- Full-time
- Schedule
- Monday to Friday 9am to 7pm
- Salary
- $15 – $20 hourly
- Benefits
1345 Flatbush Avenue, Flatbush, Brooklyn, 11210, New York
Customer ServiceNew York
