JOB TODAY logo

Customer Service jobs in Union, New JerseyCreate job alerts

Are you a business? Hire Customer Service candidates in Union, NJ

  • EXPORT CUSTOMER SERVICE
    EXPORT CUSTOMER SERVICE
    1 hour ago
    $20–$26 hourly
    Full-time
    Linden

    The Export Coordinator is responsible for coordinating between customers, CODA warehouse and dispatch personnel to ensure efficient and accurate operational service. This role also involves supporting driver activity and delivery coordination, ensuring timely pickups and deliveries. The ideal candidate will have strong organizational and record-keeping skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced logistics environment. The goal is to ensure smooth operations across all export functions while maintaining a high level of service. Roles and Responsibilities Position responsibilities include, but are not limited to: Perform administrative duties and data entry when receiving export cargo Maintain and update customer inventory records Build and maintain strong relationships with clients Maintain standard operating procedures and customer profiles, including key contacts, special requirements, contract rates, and preferred routing/services/carriers Coordinate and communicate with drivers regarding deliveries, pickups, and scheduling to ensure timely and accurate service Work closely with dispatch and warehouse teams to support daily delivery operations Track freight and monitor shipment status to ensure timely departures and deliveries Process data through company systems and submit shipping information to clients Confirm weekly inventory reports for each client Handle billing for all transactions Respond promptly to customer inquiries related to tracking, tracing, and service issues Identify and report operational problems, discrepancies, or disputes to supervisors Ensure hazardous material shipments are processed in compliance with DOT and OSHA regulations Provide excellent customer service throughout the export process, including timely communication and issue resolution Perform other duties as assigned Qualifications and Education Requirements High School diploma or GED required Bachelor’s Degree preferred but not required Minimum of 2+ years of experience in an office environment 2+ years of experience in an export role 2+ years of experience in the logistics or shipping industry Knowledge of global supply chain processes is a plus Freight Forwarding and/or NVOCC experience strongly preferred Preferred Skills Strong communication and customer service skills Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Strong organizational and multitasking abilities High attention to detail Proactive and forward-thinking mindset Benefits Competitive salary based on experience Health, dental, and vision insurance Paid Time Off 401(k) retirement plan

    Easy apply
  • IMPORT DATA ENTRY
    IMPORT DATA ENTRY
    1 hour ago
    Full-time
    Linden

    The role of the Data Entry Clerk involves entering data from customer manifests into the company computer system for processing and management. This is a great position for those looking to enter the Logistics Industry. Recent college grads in Logistics or Supply Chain are encouraged to apply. Roles and Responsibilities: Position responsibilities include but are not limited to the following: Enter data from customers manifest into Company operating system. Responsible for customer inquiries and issues via email and telephone. Always provide world class customer service Strong problem-solving skills. Able to effectively handle and manage tasks within specific time frames. Understands departmental and company policies and procedures, support processes. Follows oral and written instructions accurately. Effectively manages time and workflow to meet schedules. Qualifications and Education Requirements Proven data entry work experience, as a Data Entry Operator or Office Clerk Experience in Logistics, Supply Chain, or International Movement of cargo a plus Experience with MS Office Experience using office equipment including a scanner High school diploma or GED Bachelor’s degree encouraged but not required Preferred Skills Ability to communicate and provide great customer service Being able to work independently and part of a team Typing speed and accuracy Excellent knowledge of correct spelling, grammar, and punctuation Attention to detail Confidentiality Organization skills, with an ability to stay focused on assigned tasks

    Easy apply
1