Customer Service jobs in Yonkers, New YorkCreate job alerts

Media industry a plus! Key Responsibilities Responsible for key operational controllership (manager accounting) processes related to participations and residuals, including production of participant statements, ensuring timely processing of payments, establishing and review

Two (2) years of experience and Bilingual (facility specific).Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.

Receives inbound calls makes outbound calls and handles other methods (such as company websites chats email communication) of communication to customers pertaining to customer billing and other issues. Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sa

MAC,Active Directory,Service Support,End user,Access Points,trouble tickets,OS,Linux,Project Management,Service Management,Service Quality,Setup,Service Desk,hardware,Software Applications. Stay current with bank products services policies and regulatory requirements to provide accurate support. Occ

The Patient Service Specialist provides direct, daily operational front office support.The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties.This position requires the ability to be self‐motivated, flexib

A company is looking for a Customer Support Representative to assist restaurant owners with inquiries and issues.Key Responsibilities Respond quickly and accurately to a high volume of inbound phone calls, chats, and emails from customers Maintain a customer satisfaction level over 90% Use Sales

A company is looking for a Remote Customer Support Agent (P&C).

Key Responsibilities Respond to customer inquiries via chat and email, including VIP support Resolve customer issues promptly and professionally to ensure high customer satisfaction Review and verify customer KYC documents according to internal company procedures Required Qualifications 2+ ye

A company is looking for an Associate Customer Support Representative (Beauty).

We hire and develop Wealth Management Client Relationship Managers who believe in our mission of helping our clients find confidence in retirement and who personify our the following skills reflect who you are and who you aspire to be you will thrive as a Wealth Management Client Relationship Manag

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

A company is looking for a MyChart Customer Support Representative.

A company is looking for a Consultant.

Customer Support Manager About the Role We’re seeking a Customer Support Manager to build and lead a support organization that sets the gold standard for responsiveness, professionalism, and continuous improvement while also launching our Service Agreement Program, a new piece of our customer success strategy. At TokenWorks, we’ve spent over 25 years pioneering industry-leading ID verification and age verification technology. Our solutions protect businesses and communities by ensuring fast, accurate, and secure id checks across industries including retail, hospitality, and security. Key Responsibilities1. Leadership & Structure • Build, mentor, and lead a high-performing customer support team focused on professionalism, responsiveness, and consistency., • Establish and maintain SOPs, playbooks, and escalation policies to ensure every customer interaction meets company standards., • Oversee daily operations including call volume management, scheduling, and agent performance metrics. 2. Launch & Manage Service Agreements • Design, launch, and scale TokenWorks’ new Service Agreement Program, defining coverage tiers, response times, and renewal processes., • Train the support team to deliver on service-level commitments and communicate value to clients. 3. Process Development • Manage the ticketing system and ensure data integrity across customer interactions., • Maintain a dynamic Knowledge Base (KB) that evolves with every solved issue — improving efficiency and empowering both agents and clients., • Implement Quality Assurance (QA) procedures including call audits, feedback loops, and structured coaching programs., • Partner with Product and Engineering to escalate and track technical issues, ensuring resolution visibility across departments. 4. Performance Management • Define and track core KPIs, • Conduct weekly coaching sessions and quarterly performance reviews using data-driven insights and customer outcomes. 5. Cross-Department Collaboration • Partner with Account Management to identify recurring client issues, upsell opportunities, and renewal risks., • Work closely with Sales, Operations, and Marketing to ensure customer feedback informs product design, feature updates, and messaging. Qualifications Required: • 5+ years of experience in customer support, technical support, or operations, including 2+ years in a leadership role., • Proven experience developing SOPs, training programs, or knowledge bases., • Excellent communication skills, with the ability to motivate teams and build trust., • Strong organizational and multitasking abilities in a fast-paced, environment., • Data-driven mindset Preferred: • Background in a hardware/software technology or B2B SaaS company., • Familiarity with Zoho Desk, Zoho CRM, or similar support ecosystems., • $85,000 - $90,000 salary depending on experience, • Comprehensive benefits package including healthcare, dental, 401(k) and profit sharing plan, • Chance to help launch an innovative team

Key Responsibilities Oversee daily operations of the Customer Support team, ensuring prompt and accurate ticket resolution Develop and implement strategies and workflows to enhance efficiency and customer satisfaction Act as an escalation point for complex customer issues, ensuring timely resolu

Wawa - JobID: JR110247 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, scan items, bag merc

Nothing Bundt Cakes - JobID: 100-167301377 [Retail Associate / Team Member] As a Guest Service Representative at Nothing Bundt Cakes, you'll: Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs; Follow NbC Sweet Steps of Service to crea

Family Dollar - 453 Main St [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the s

Dollar Tree - 275 W Route 4 [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the sto

Walgreens - JobID: 88171059648 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Walgreens - JobID: 87225890240 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Job Title: Representative (Customer Service).Responsible for all PO (Bill Only, Ship and Bills, GHX and other future EDI platforms) entry accuracy as the front line for data entry.This includes pushing back where the data that has been submitted is incorrect or subpar.Build relationships with hospit

The Customer Service Manager will lead and support a team of Customer Service Representatives while also handling direct customer interactions. We're looking for a Customer Service Manager who is not only an experienced leader but also hands-on and willing to jump into customer support when needed.

Are you interested in a work-from-home position with great benefits? Are you passionate about people and providing exceptional customer service? This may be just the job for you. The FNOL Call Center Manager oversees the FNOL customer service representatives (CSR's), ensuring they provide the highes

Coordinate customer complaints and service cases related to a sales order. Customer Service or Supply Chain of business to business. Manage customer orders including domestic, export and consignment orders based on Sarbanes-Oxley Act compliance policy: order entry, order confirmation, invoice issuan

Sales or customer service experience is advantageous but not mandatory. Work From Home Customer Service Sales Eastchester, NY. A strong desire to help others to provide valuable advice and services.

Two (2) years of experience and Bilingual (facility specific).Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.

What You'll Do as a Senior Director of Customer Success & Professional Services at Proof:. Develop and execute a comprehensive strategy for Customer Success and Professional Services that aligns with Proof's overall business objectives and growth targets. Lunch on Proof through Grubhub credit.

This position ensures that all areas, including offices, restrooms, break rooms, and warehouse spaces, are kept clean and presentable. The Day Porter, Night, Warehouse, Retail, Equipment.

Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs. Prior work experience in customer service, data entry and or data processing. Conduct wor

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Customer Service Specialist I is responsible for handling and resolving incoming phone calls from patients, insurance carriers

The Customer Service Representative at Christian Frias Allstate Agency is responsible for maintaining and maximizing profitable relationships with clients and growing the book of business through new client sales.The CSR is also responsible for maintaining solid customer relationships by handling cu

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience

Burlington - JobID: 76326C6A31F54D1D800203EAE0E25EB2 [Department Manager] As a Customer Service Lead at Burlington, you'll: Direct cashier coverage and customer flow at the front of lines to ensure efficient service; Assist management team in communicating promotions and company updates; Monitor and

Receives inbound calls, makes outbound calls, and handles other methods of communication to customers pertaining to customer billing and other issues. Assists employees of a higher classification, as assigned. Education/Experience/Background: High School Diploma/GED is required.

Job Description Our client, a heating and cooling company is looking for a Customer Service Rep to join their team. Responsibilities of essential functions include: 1. Answer incoming calls and emails and assist the customer or route to the appropriate company function, 2. Enter customer purchase orders into ERP create sales order confirmations and packing slips, 3. Contact customers to resolve questions, inconsistencies and or missing data in purchase orders, 4. Generate product quotes for customers to provide information about product pricing and availability, 5. Respond to shipping inquiries and order status questions, 6. Plumbing or Home Service experience is a plus Mon - Fri 9-5pm Company DescriptionWe are a staffing firm looking to help people find the right match for their career goals!We are a staffing firm looking to help people find the right match for their career goals!

SiteOne - 5 5th Ave [Retail Associate / Team Member] As a Customer Sales & Service Rep at SiteOne, you'll: Assist customers with their questions and needs, either in person, via the phone or through online ordering; Pull and prepare inventory orders for customer pick up or delivery; Proactively iden

Sherwin Williams - 2540653 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Job Description About us We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena. Our work environment includes: • On-the-job training, • Casual work attire, • Relaxed atmosphere Responsibilities: • Answering inbound calls, processing orders through company software., • Following up to make certain orders are processed and shipped., • Resolve and troubleshoot technical product issues with customers., • Be your best self-open to new ideas-"Can do" attitude. Benefits: • 401(k), • Health insurance, • On-the-job training Experience level: • Minimum 5 yearsCompany DescriptionWe are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.

Job Description Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Job Summary: The Patient Services Specialist I is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialists are experienced professionals that deliver an exceptional patient experience through excellent customer service, empathy, and patience. Job Responsibilities: • Schedule appointment requests., • Communicate insurance participation, financial responsibility and time of service policy., • Obtain patients’ insurance/demographic information and register in EPIC., • Perform real-time insurance verification and interprets responses. Escalates cases for resolution as appropriate., • Participate in team discussions about complex patient scheduling needs., • Address outstanding Epic work queue accounts., • Schedule Epic referral., • General faxing, filing, and mail sorting., • Provide support and back-up coverage as needed., • High School Diploma or the equivalent required., • Minimum of 1 year of relevant experience including proficiency in medical terminology., • Excellent customer service and problem assessment skills., • Strong proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Prior high volume customer service experience in a call center environment is preferred., • Bilingual (English/Spanish) a plus.Company DescriptionAt 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.At 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle.\r\n\r\nWe are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

Floor & Decor - Job Posting Site [Retail Associate / Team Member] As a Customer Service Associate at Floor & Decor, you'll: Greet every customer in a helpful and courteous manner; Connect with customers, ask about their projects, recommend products and excite customers about their purchase; Provide

Job Description Responsibilities: * Serve as the first point of contact for customers by phone, email, and online inquiries. * Schedule service appointments and coordinate with technicians to ensure efficient routing and timely responses. * Provide clear, friendly, and professional communication to customers regarding service updates, estimates, and scheduling. * Maintain accurate records of customer interactions, job details, and service history in the company’s system. * Support day to day office operations, including handling incoming calls, email, and administrative tasks. * Collaborate closely with all employees to gain a full understanding of any given situation to ensure a smooth customer experience. Qualifications: * Prior experience in customer service experience. * Excellent verbal and written communication skills. * Ability to multitask and manage time efficiently in a fast paced environment. * Ability to adapt to scheduling and dispatching platforms used. * Detail oriented with strong organizational skills. * Positive attitude and professional demeanor. * Reliable, Punctual, Responsible, and Team-Oriented. * Flexibility in schedules. * Knowledge in HVAC is a plus. Compensation and Benefits: * Competitive Pay: We offer competitive salaries and benefits to attract and retain top talent. * Comprehensive benefits: enjoy a full range of benefits, including health insurance, retirement plans, paid time off, and more. * Career growth: We believe in investing in our employees’ growth. With ongoing training and development opportunities, you’ll have the tools and support to advance your career. * State of the art equipment: work with the latest technology and equipment in the HVAC industry. * Positive work environment: join a team that values collaboration, respect, and a positive attitude. * Community impact: be a part of a company that gives back to the community and makes a positive impact. How to Apply (Options): * Email with your resume and wait for us to respond. * Go to our website: and apply through the careers page. About Us: Yuhan Heating and Cooling is a full service HVAC company proudly serving the communities across New Jersey. We specialize in residential and commercial heating, cooling, and indoor air quality systems - offering everything from repairs, installations, replacements, and maintenance. As a locally functioning company, we take pride in delivering honest, high quality work and building long term relationships with our customers. Our team is made up of dedicated professionals who value craftsmanship, teamwork, and continuous growth. At Yuhan, we believe in creating a supportive environment where every team member can develop their skills, take pride in their work, and make a real impact in keeping homes and businesses comfortable year long.

Join our team at SouthEnd Psychiatry as a Data Entry Customer Service representative! This crucial role involves providing exceptional customer service through data entry tasks and live chat services. Efficiently handle data entry tasks to ensure accurate and up-to-date information. If you are a det

Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Participate in all relevant training and development programs and meetings as directed by Operations leaders.

About the job Customer Service Representative - Remote. Requires HS diploma or equivalent and a minimum of 2 years customer service experience in healthcare related setting and medical terminology training; or any combination of education and experience which would provide an equivalent background A

We are seeking a friendly and professional Call Center Representative to join our team. Receive inbound calls and place outbound calls. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a gre

In this role, the Airport Customer Service Rep, where you will coordinate with other departments when needed, assist with packaging, labeling, and preparing items for delivery, and respond to questions by phone, email, or in-person. Additional duties include provide friendly assistance to customers